2 Chapter Objectives• Identify the major types of electronic business applications supported by the Internet, intranets, and extranets in an internetworked E-Business.. • Give several ex
Trang 1C h a p t e r
7
The Internetworked
E-Business
Enterprise
Trang 22 Chapter Objectives
• Identify the major types of electronic business applications supported by the Internet, intranets, and extranets in an internetworked E-Business.
• Give several examples of how companies are using Internet technologies for
communication, collaboration, information publishing and sharing, and business
operations and management.
• Identify the hardware, software, data, and network components of an intranet
architecture.
Trang 33 Chapter Objectives
savings or revenue benefits to a company
and work management, and give examples of how they can enhance the collaboration of teams and workgroups in a business enterprise
Trang 44 Major E-Business Applications
Enterprise Communication
and Collaboration
Enterprise Communication
and Collaboration
Electronic Business Applications
Telecommunications Networks
Electronic Commerce
Electronic Commerce
Internal Business Systems
Internal Business Systems
The Internet Intranets Extranets
Trang 55 Applications of Intranets
Communicate and Collaborate with E-mail, chat, conf.
Communication and Collaboration
Secure, universal access To view corporate data
Author, publish and share hypermedia documents
Centrally administer clients, servers, security, and traffic
Business Operations and Management
Web Publishing
Intranet Portal Management
F I R E W A L L
F I R E W A L L
Internet
Extranet
Customers, Suppliers
Enterprise Portal
Existing E-Mail
Voice Mail
Systems
Existing
Database and
Enterprise appl.
HTML, MS Office
XML, Java
Existing Hardware
and Networks
Trang 66 The Role of Extranets
Trang 77 Internet Enabled Technology Architectures
Management
Tools
Content and Data
Infrastructure
TCP/IP Network
Hypermedia Databases Servers Browsers
Network Management
Software
Authoring Tools
Policies and Standards
Firewalls
Passwords
Encryption
Trang 88 Groupware for Enterprise Collaboration
Groupware for Enterprise Collaboration
Electronic Communications
Tools
Electronic Communications
Tools
Electronic Conferencing Tools
Electronic Conferencing Tools
Collaborative Work Management Tools
Collaborative Work Management Tools
• Voice Mail, I Phone
• Web Publishing
• Faxing
• Data Conferencing
• Voice Conferencing
• Videoconferencing
• Discussion Forums
• Electronic Meetings
• Calendaring
• Task and Project Mgt
• Workflow Systems
• Knowledge Mgt
• Document Sharing
Trang 99 Electronic Communications Tools
Trang 1010 Electronic Conferencing Tools
Trang 1111 Collaborative Work Management Tools
Trang 1212 The Future of Intranets and Extranets
Trang 1313 Chapter Summary
trade interactively with customers, companies are deriving strategic business value from the Internet
information portals throughout their organizations in order to enhance
communication and collaboration, and to publish and share business
information easily and at lower cost
Trang 1414 Chapter Summary (cont)
software, and the human resources needed to manage web-information
assets
customers, suppliers, and other business partners and thereby, help develop and strengthen strategic alliances between them
Trang 1515 Chapter Summary (cont)
project teams work together more efficiently and effectively Collaboration technologies help groups share information, coordinate work efforts and resources, and work together cooperatively