What is a System?Manufacturing Process Input of Environment Other Systems Control by Management Control Feedback Signals Feedback Signals System Boundary... What is an Information System
Trang 1C h a p t e r
1
Foundations
of Information Systems’
in Business
Trang 2An IS Framework for Business Professionals
Trang 3What is a System?
Manufacturing Process
Input of
Environment
Other Systems
Control by Management
Control
Feedback Signals
Feedback Signals
System Boundary
Trang 4What is an Information System?
Input of Data Resources
Input of Data Resources
Processing
Data
Processing
Data
Output of Information Products
Output of Information Products
Control of System Performance
Storage of Data Resources
Trang 5Components of an Information System
Trang 6Data versus Information
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100 Wes t
Cha rles
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TM Sho
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Monthly Sales Report for West Region
Sales Rep : Charles Mann
Emp No 79154 Item Qty Sold Price
TM Shoes 1200 $100
Trang 7Attributes of Information Quality
Trang 8Major Roles of Information Systems
Support of Strategic Advantage
Support of Managerial Decision Making
Support of Business Operations
Trang 9History of the role of Information Systems
Data
Processing
Management Reporting Decision Support
Strategic &
End User Electronic Commerce 1950-1960 1960-1970 1970-1980 1980-1990 1990-2000
Electronic
Data
Processing
- TPS
Management Information Systems Decision Support
Systems
- Ad hoc Reports
End User Computing Exec Info Sys Expert Systems SIS
Electronic Business &
Commerce -Internetworked E-Business &
Commerce
Trang 100 The Internetworked -Business
Manufacturing
and Production
Engineering &
Research
Accounting, Finance, and Management
Suppliers and Other Business Partners Procurement, Distribution, and Logistics
Advertising Sales Customer Service
Company Boundary
Intranets
The Internet
Extranets
Trang 111 Types of Information Systems
Transaction
Processing
Systems
Process Control Systems
Enterprise Collaboration Systems
Operations Support Systems
Management Information Systems
Decision Support Systems
Executive Information Systems
Management Support Systems
Information Systems
Trang 122 Other Categories of Information Systems
Expert Systems
Knowledge Management Systems
Knowledge Management Systems
Functional Business Systems
Strategic Information Systems Cross-Functional Information Systems
Trang 133 The Information Systems Development Process
Trang 144 Management Challenges of the E-Business Enterprise
•Business Strategies
•Business Processes
•Business Needs
•Customer Relationships
•Business Partners
•Suppliers
•Business Customers
Ethical Considerations Potential Risks?
Potential Laws?
•IS Human Resources
•IS Development
•IT Infrastructure
•IS Performance
•Organization Structure
•and Culture
•User Acceptance