These solutions don’t align with the causes of the employee disengagement, so the problems persist... bamboohr.com lattice.comBottom-Up Engagement Strategies 1.. bamboohr.com lattice.com
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Cassie Whitlock
Director of HR BambooHR
Jack Altman
CEO and Co-Founder
Lattice
Trang 3What is employee engagement?
Trang 51/3 of US employees are engaged in their jobs
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• 21% increased profitability
• 59% decreased turnover
Engaged employees are incredibly valuable
ACCORDING TO GALLUP, HIGHLY ENGAGED BUSINESS UNITS ACHIEVE
Trang 7cost of actively disengaged U.S employees
in terms of lost productivity.
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Trang 9Top-Down
Engagement Strategies
1 The organization recognizes a problem with engagement
2 HR asks for the budget to implement office perks like game rooms or nap pods, or start an Employee of the Month award.
3 These solutions don’t align with the causes of the employee disengagement, so the problems persist.
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Top-Down
Strategy Drawbacks
1 Poor Compensation Support: recognition becomes mockery
2 Limited Visibility/Popularity Contest
3 Limited Managerial Support
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Bottom-Up
Engagement Strategies
1 Plan out the full employee journey instead of reacting
2 Show how work concerns connect with personal progress
3 Align priorities to develop intrinsic motivation
Trang 13Engagement Strategies
1 Provide employees with accountability for their work
2 Communicate high expectations
3 Provide the right level of authority to fulfill expectations
4 Empower and connect your employees
5 Prove that anyone can have a great idea and use it
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Trang 15Begin with Alignment
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Are you both growing?
Are you growing in the
same direction?
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Unintended
Referral Results
• Women and minorities receive fewer referrals than white men
• White women were 12 percent less likely to receive a referral
• Men of color were 26 percent less likely to receive a referral
• Women of color were 35 percent less likely to receive a referral
Trang 19• Identify Values/Build Employer Brand: Advertise your values on your website
and demonstrate them throughout the candidate and employee experience
• Start Early: Start as soon as the new hire accepts the offer with e-signatures
• A Great First Day: leave time for team introductions (a team lunch works well)
• Ongoing Support/Information Resources: Continue to offer proactive training
to promote and clarify responsibilities, benefits, and your organization’s culture
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engagement strategy
Trang 21Collect engagement data.
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Surveys
Deeper list of questions on the state of work
Cadence: Quarterly
Trang 23Measure the likelihood of an employee recommending working at your org to a friend
Cadence: Quarterly
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Trang 25You have the data.
What do you do with it?
Trang 27Reflect on individual performance and get formal feedback from peers and managers.
Cadence: Quarterly/Bi-Annual
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1 Inform every team
2 Highlight key issues
3 Explain how they’ll get solved
Be transparent about
survey results.
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Trang 31Make sharing feedback second nature for
your employees.
Build a feedback culture
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Trang 33Provides benefit for both the company and the employee
Company
Feedback helps to course correct employee’s actions that are not productive or aligned with the
Employee
Understand what you’re doing wrong and how you can make a greater impact on the company
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Employees whose managers hold regular meetings with them
are almost 3x as likely to be engaged as employees whose
managers do not hold regular meetings with them
Trang 35Key takeaways from today
1 Employee engagement starts from the bottom up
2 Measuring engagement data is the starting point for adapting your engagement strategy
3 Focus on the alignment between employee and organization throughout the employee life cycle–from the candidate experience to the latest 1:1
4 Transparency and accountability help create a culture of feedback
5 Consistency with your engagement strategy leads to the results of engagement:
satisfied employees and a more effective organization
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Trang 37Follow BambooHR and Lattice on social media:
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