Ứng dụng CNTT và thương mại điện tử vào phát triển kinh doanh tại licogi e

Comparing with three competitors in the industry:N o 1 Viet Nam Investment Consulting and Construction Designing Joint Stock CompanyCDC: - www.cdcjsc.com.vn - Employee: 250 - Average rev

Ứng dụng CNTT và Thương mại điện tử vào phát triển

kinh doanh tại Licogi

Content:

1 Introduction about LICOGI-CC:

Founded in 1996 under LICOGI Infrastructure Development and Construction Company, it is now a joint-stock company with over 120 staffs and employees of LICOGI-CC including Architects, Engineers, skilled employees, consultants, and experienced professionals who are working on all the areas of construction consultancy: Civil, Industry, Transportation, Water Resources, and Infrastructure Currently, the management division of the company (15 people) includes the Board

of Directors and three function departments: Administrative Organization, & Planning, Technical Management and Financial Accounting The production division includes subordinate 7 consulting units operating by specialized areas: survey, architecture, infrastructure, transport, hydropower, environmental and work experiment

In the last 3 years, the company has achieved average output of 45 billion dong / year and revenue of 35 billion / year Average annual has been 8% of revenue

(source www.licogi-cc.vn )

2 Situation Analysis:

- The personnel structure is bulky; units work separately without centralized and closed management

- Practice function is still spread over many areas, has not promoted the strengths

of technical infrastructure design consultancy

- The information technology has been applied to the extent to meet the essential requirements: personal computer for staff, some software with copyright: ETAB 10

(structure), Architecture (architecture), CAD and estimates The whole Company subscribed an Internet ADSL Fiber Business package of FPT for about 60 DC machine, but there is no connection between the divisions (overall LAN network), and no development strategy as well as data and product management

- Those factors stated above have led to low labor productivity is low

3 SWOT analysis:

- Advantages: The Company has a team of engineers and architects who are enthusiastic and committed to the company As a subsidiary of the LICOGI, in addition

to self-supported sources, the support is also provided by the Corporation Over 16 years of operation, the company accumulated much experience, especially in the area

of infrastructure design, more or less a brand in the field of construction consultancy The company has a facility: office, a stable equipment and machinery

- Disadvantages: As a company on the rise, gaining low profits, spending the capital on reinvestment of projects, especially IT projects for production work is still limited The restructuring of surplus personnel after Information Technology applications has made that the Board of Directors concerned and unable to gain a satisfactory solution

- Opportunities: With a strong growth of the IT and e-commerce in the country as well as in the world, the understanding and approach of the businesses in this field becomes easier, especially for companies of design consultancy On the other hand, the roadmap for implementation has been built for application of ICT and e-commerce in enterprises by the State

- Challenges: Application of IT and e-commerce in business requires business to have an infrastructure system as well as certain personnel skills, which will change the way as well as the working culture of the company The implementation and operation must be synchronous and require a close attention of the leaders of finance and personnel, while gained results cannot be recognized every week and every month but

4 Comparing with three competitors in the industry:

N

o

1 Viet Nam Investment Consulting

and Construction Designing Joint

Stock Company(CDC):

- www.cdcjsc.com.vn

- Employee: 250

- Average revenue in 3 years

100 tỷ VNĐ

- Many areas of consultancy

- 2004 Vietnam Golden Star

Award

Investment and purchase of many copyrighted specialized software for design such as Software of design and analysis of high-rise building: ETABS

of CSI (Berkeley University - United States), Soil stress and deformation analysis for design of basement, retaining wall, etc SIGMAZ - The package GEOSLOPE Software of Geoslope International Ltd (Canada) In addition, CDC is a famous GEO5 Geotechnical Software Distributor

of FINE Ltd (Czech Republic) and the PROKON structure analysis software (UK) in Vietnam

2 Construction-Design-House

Trading Consultancy joint stock

company (CDH)

- www.cdh.com.vn

- Employee 100

- Average revenue in 3 years:

70 billion VND

- Many areas of consultancy

- Certificate of merit

The structural software, CAD, no connection between the parts, no overall LAN, and no server system for management data

3 Archipel Architecture Joint Stock

Company is a 100% foreign-invested

company founded in early 2005.

- www.archipel-asia.vn

- Major of design of architecture

work.

- Archipel can propose the most

appropriate design solutions for each

Archipel uses advanced printing equipment, specialized copier and large format color printers, projectors, scanners and professional projectors,

project Archipel plans to organize a

team work environment and encourage

the sharing of knowledge among

members with the goal of making

knowledge of many individuals a huge

creativeness potential for an optimal

creativeness quality.

specialized computers with powerful configuration with professional software for 2D and 3D graphic design, video, structural computing, mechanical-electrical-water work, etc to ensure the design work to be done in

a professional, fast and efficient manner with highest quality design products.

5 Analysis of experience and lessons learned from other companies inside and

outside the country:

Pythis Software Company creates a competitive advantage:

In 2005, Pythis Software Company gained sales of over a million dollars and

packaged software product of PERP awarded 2004 ICT Gold Cup, the best

e-Practices prize of APEC DOC based in Taiwan, and many other awards and

certificates of merit The company has gained such good results because since its

establishment more than 5 years ago, the management of the company has

determined development strategies to create competitive advantage in the market

Since 2000, the management of Pythis has realized that the computerization of some

professional services such as accounting and personnel cannot meet the needs of

operation and management of the whole company Such problem requires an overall

integrated system of management They realized that the application software

technology of foreign firms such as Oracle, SAP, etc is very good, but the products

cost much and require a large scale of deployment, unsuitable for many Vietnamese

enterprises The foreign software has an interface in English and many foreign

business functions are not suitable for applications in Vietnam Capturing such urgent

needs of Vietnamese enterprises in the integration process, since 2000, PYTHIS

Company has determined to make an investment in researching and building an ERP

software product of Vietnam on base learning application of e-Business Suite of

Oracle Corporation This ERP product of PYTHIS, named PERP, was created on

Oracle's advanced technology platform but costs too much in Vietnam

After more than 5 years of building, PERP software has been successfully deployed

at many places, meeting the needs of the overall corporate governance for domestic firms at an appropriate cost, contributing an encouraging result The number of enterprise applying the software and sales of the company from PERP product has increased gradually over the years

This success is gained also by the application of development methodologies, and application development according to international standards, as well as a professional working style of the management, as the former employees of Oracle Corporation, of the company

(Source www.pythis.com )

6 LICOGI-CC Information Technology application solutions in LICOGI-CC

There are two ways to equip the company with information system: buying the products available in the market, or making order at informatics IT companies, or making order at IT development companies if any In this way, the business will have

a monitoring system meeting its requirements Moreover, in the development process, IT companies can help the company detect more problems, and provide advice or support measures to improve investment efficiency However, to develop a system of their own, IT companies and businesses must work closely in a "System development process." This process takes much time and the company's initial costs may be greater To match the scale and financial capacity, LICOGI-CC applies a combined solution: buying additional specialized software, and hiring IT companies

to build the information system accordance with specific operations of the business

7 IT and e-commerce application strategy of the company:

Being expressed in strategy of investment and development of the information system of the company, investment model will consist of four phases:

- Investment in infrastructure of information system

- Investment to improve the performance of departments in the company

- Investment to improve working performance of the whole company

- Investment to transform the business and create competitive advantage

Stage of investment in infrastructure and improvement of working performance of parts in the company (2012 - 2014):

This issue refers to the basic equipment of hardware, software and human resources Basic level of equipment needs to achieve some of the following requirements:

• Regarding the technological infrastructure (hardware and software): The infrastructure is fully equipped to deploy a number of the company's regular applications: office, accounting, human resource management, design, etc

• Regarding personnel: Personnel are trained to use the infrastructure in some operations of business or management of the business

Today, the need of investment in this facility has increased often investment in a small LAN with the popular software used in the office (editor, spreadsheets, e- E) The company will create a connection to the Internet and specialized software of construction consultancy (See the diagram) The investment upgrade on the basis comes from the fact of a general improvement in the environment and work style, as well as tools for the business operations (eg e-mail , Internet access, etc have become popular)

Here only two main requirements of the investment at this stage are mentioned including investment in hardware, software, people, and the work necessary regulations to:

• Creating an initial infrastructure for Information Technology applications to meet the real needs of the business

• Creating new working habits and routines with application of the computer as follows getting familiar with digital information, familiar with the "virtual" tools such

as software, getting to know some basic issues in the "computer culture": sharing information, sharing tools and computer resources, keeping strict working regulations (not to put the unfamiliar disc into the system, etc.), practice of respect for the privacy of colleagues in a “open” environment such as not trying to read e-mail or access to other people's files without permission That means that the business community is facilitated to become familiar with the opportunities and challenges when working with computers in the future

Investment stage for improving the working performance of the entire company (2015 - 2016):

In fact, this stage includes deployment of upgrade of the operations which were carried out at 2 initial stages For a system, the following four basic requirements should always be met:

- Requirements on information security

- Requirements on the ability to work quickly

- Requirements on resistance to environmental system

- Requirements on system scalability

After completing the process of building information system infrastructure and putting it into operation, in the near future, the company will develop and need a powerful system with a higher security of information

Accordingly, a method of system expansion should be mentioned when starting to build a system We will choose the main structures and components which can be expanded in the future

Investment phase for transformation of business and competitive advantage (2016 - 2020):

This is the stage of investment in IT to gain competitive advantage in a modern business environment; that means an investment in IT for products and services to create the price advantage to make up the difference, and the other qualities, in accordance with the competitive strategy of the business Business issue in the age of the Internet, in particular the use of technology and the Internet services plays a crucial role; For example; building intranet to share information within the enterprise, extranet to selectively connect and share information sources with partners, suppliers, customers, create new services on the network to retain customers, prevent customers

to be attracted by the opponent, etc Re-engineering of business processes, setting up virtual companies, and many other applications allow the enterprise to not only cope with but also create a competitive advantage over competitors in the current globalization; it is also a important investment form at this stage

Information Technology application deployment diagram at Phase 4:

8 Action plan and specific targets.

Phase 1 +2: Investing in infrastructure of the information system and improving

working performance of divisions of the company (2012 - 2014):

Hiring IT companies: Building a File Server system - Managing centralized data and building a LAN for the company with stability and high security; Reviewing the purchase of additional office and specialized software needed for the operation of the company; Establishing the company's IT department in charge of monitoring and managing the system; planning to guide and train all company’s employees depending on the function of each unit in a system of new technology IT department

is estimated to include 3 people

File Server system ensures that:

- Each employee has the corresponding right on a File Server

- File Server System containing the resources must be shared (expected 3 servers)

- After loging on the system, each employee will have two network drives (shared and exclusive)

- Each employee working with data must be stored on the File Server Employees are not allowed to store data on the local machine

- Building data backup and recovery strategy for File Server system

The contents of deployment are:

- Remote Assistant: For remote support when administrator from internet remote comes back to the company

- Group policy: account, local, software restriction

- File server: Sharing & NTFS permission, backup & restore

- User & Group: home folder, script (log in)

- DHCP

- DNS

- Printer server: in addition to the basic configurations, the printer over the internet can be used

- RAID

- Web, FTP published (NAT) to internet using RRAS

- Deploy antivirus

Summing up this stage: assessing the performance of departments, units; restructuring personnel of divisions: holding more than one position concurrently for