MARS Model of Individual Behavior at Work and Results A Person’s Ability or Strengths Consists of An Anatomy Multiple Intelligences Linguistic Mathematical –logical Visual – Spatial Kineasthetic Musical Interpersonal Intrapersonal
Trang 1Lecture 11
Individual Behavior at Work
Ability and Personality
Trang 3Individual Behavior at Work => Performance at work
Trang 5MARS Model of Individual Behavior at
Work and Results
Ability
Situation Factors
Behavior and Results Motivation
Role Perception
Trang 6Forces within a person that affect his or her direction,
intensity, and persistent of voluntary behavior
Trang 7Tex t book Page 115 - 136
Ability P.127
Situation Factors
Behavior and Results
Motivation P.125 (Attitude)
Role Perception P.122
Trang 8Assignment Writing
1 Best if you can interview or person, and analyze his/her behavior using the model
or Analyze your own performance at
school this or previous, or work
experience
2 Or case study
Trang 9In the following Headings
Trang 10Week 4
1 Ability
2 Personality
Trang 11A Person’s Ability or Strengths Consists of - An Anatomy
Trang 12Innate and Acquired
Innate – Born with it
Trang 13Innate and Acquired
We believe that we can train the technical
Skills – that is the easy part What we can
nottrain is the service orientation We just can’t put people in the training program
and say that they are going to come out
smiling if that is not inherent in them
Carolyn Clark
Senior Vice President of Human Resources
Fairmont Hotel
Trang 14Talent
Talent is innate, like a person is borne tall or short
Trang 153 years old – forming of network
15 years – erasing of network
Piaget
Trang 16Knowledge
Knowledge
Experience, Experiential Knowledge
Diploma in management
Experience in managing Factual
Knowledge
Trang 17Try
Theory Kolb’s Learning Cycle
Factual experiential
Trang 18Skills
Example
Use of Power Point, Excel
Trang 19Your Talents
Talent is any recurring pattern of thoughts, feeling, or behavior that can be productively applied.
Trang 21Indication of a Talent
Liking, enjoyment
Trang 22Indication of a Talent
Yearning ‘desire’
Trang 23Indication of a Talent
Rapid Learning
Trang 24Indication of a Talent
Instantaneous response
‘unprepared response’
Trang 25How Do You Know Your Strengths ?
Journaling
Trang 26Personal Development Journal
Trang 27Feedback Analysis (FDA)
Decision / Action
Expected Outcome
Review
Trang 28Why Journaling Help ?
Reflection
Memory,
“memory is fallible
Trang 29Other Means
Feedback
- Peers
- Parents, teachers…
Trang 30How to Know the Strengths of
Trang 31He Used it Psychometric Test
Trang 32Selection of Ministers in
Singapore
Shell
Trang 33Gallup Organization
34 Themes of Stengths
Achiever, Futuristic, Activator, Harmony
Adaptability, Ideation, Analytical, Includer
Arranger, Individualization, Belief, Input,
Command, Intellection, Communication,
Learner, Competition, Maximizer,
Connectedness, Positivity, Consistency, Relator,
Context, Responsibility, Deliberative, Restorative, Developer, Self-assurance, Discipline, Siginificance, Empathy, Strategic, Focus, Woo
Trang 34- Strengths Finder1.0
- Strengths Finder 2.0
Now Discover Your Strengths
How to develop your strengths and the people
you managed
StrengthsFinder 2.0
Trang 36
Howard Gardner’s Multiple Intelligence
Multiple Intelligence was developed by
Prof Howard Gardner, Professor of Education at Harvard University It states that there are 7-8
types of intelligence.
We previously only focus on one or two type of intelligence – linguistics and/or logical
Trang 38
Linguistic
Written and spoken, interpretation and
Explanation of ideas, communication and meaning
Career
Writer, Lawyer, journalist, English teacher,
PR consultant
Trang 39Scientist, engineer, accountant, computer
scientist, trader, banker, directors
Trang 40feeling
Career
Musician, singer, entertainer, composer…
Trang 43
Interpersonal
Ability to relate to others, intepretation
of behavior and communication, feeling
Career
HR professional, leaders, counselor,
politician, teacher, sales person, advertisingProfessional, doctors
Trang 45Lee Kuan Yew on Tunku Adul Rahman
“He is not very clever,
but a good judge of people”
Trang 46
Some people have good
Emotional Intelligence
Daniel Goleman Why it is more
Important than IQ