List of Figures xPart I Theories and Concepts of Experiential Learning in International Business/International Management Allan Bird 2 Conceptual and Theoretical Foundations: Experientia
Trang 1The Palgrave Handbook of Experiential Learning in
Trang 2International Business
Trang 4Experiential Learning in International Business
Edited by
Vas Taras
University of North Carolina, USA
Maria Alejandra Gonzalez-Perez
Universidad EAFIT, Colombia
Trang 5Individual chapters © Respective authors 2015
All rights reserved No reproduction, copy or transmission of this
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Trang 6List of Figures x
Part I Theories and Concepts of Experiential Learning in
International Business/International Management
Allan Bird
2 Conceptual and Theoretical Foundations: Experiential Learning
in International Business and International Management Fields 12
Maria Alejandra Gonzalez-Perez and Vas Taras
3 Teaching International Business without Teaching International
Business: Opportunities through Considering the Students’
Christian Zuber and Hans-Christian Pfohl
4 Students as Global Virtual Team Leaders: A Model for
Peter Zettinig, Audra I Mockaitis, and Lena Zander
5 Integrated Experiential Learning: Africa and the United States 51
Lucy Ojode
6 A Model of the Firm’s Sources of Experiential Knowledge in the
Luis Alfonso Dau
7 A Comprehensive Approach to Understand Learning Styles across
Countries: A Comparison between the Japanese and Thai
Yoshitaka Yamazaki and Thitiwat Attrapreyangkul
8 Investing in Human Capital through Training and Development:
Adrienne A Isakovic
v
Trang 7Part II Examples of Experiential Learning Projects in
International Business/International Management
9 X-Culture: Challenges and Best Practices of Large-Scale
Experiential Collaborative Projects 131
Vas Taras and Xavier Ordeñana
10 A Decade of Global Enterprise Experiences 149
Deb Gilbertson and Virginia Cathro
11 Designing Experiential into an International Business Programme 169
Allan Bird, Henry W Lane, and Nicholas Athanassiou
12 Combining Cross-Border Online Teams and Field Projects in
Developing Entrepreneurial Competencies 186
Tiit Elenurm
13 Alternative Modes of Teaching International Business: Online
Meena Chavan
14 Intergenerational and Multicultural Experiential Learning in
Alfredo Jiménez and Carmen Palmero
15 Action Learning for International Business Students: The Role of
Global Consulting Projects in the MBA Curriculum 235
James P Johnson and D Michael Brown
16 It Takes a Global Village: A Network Approach to Providing
Executive MBA Students with a Truly Global Experience 252
José R de la Torre
17 The Role of Experiential Learning in Educating Responsible
Weng Si (Clara) Lei, Ching Chi Cindia Lam, Fernando Lourenço,
and Natalie Sappleton
18 Experiential Learning Project on Doing Business in the
‘bottom-of-the-pyramid’ Markets of Central and Eastern Europe 292
Aleksandra W ˛ asowska
19 Creative Ways of Engaging in the Global Community:
Irina Naoumova and Annette Rogers
20 Social Enterprise Work Placements: Connecting Competence to
International Management Experience 322
Josh Lange and Keith Douglass Warner OFM
Trang 821 Global Knowledge to Local Practice: Experiential Service Learning
Model in International Business and Social Entrepreneurship
Sunny Jeong
22 Transformative Experiences in Teaching International Business:
A Study Using an Online Blended Learning System across
Suresh George, Basil Janavaras, and Todd H Friends
23 Game On: Virtual Reality in International Business Education 401
Grishma Shah and John Cragin
24 Developing Cultural Intelligence Using Social Media 418
Olivia Hernández-Pozas
25 Who Are You Really? Exploring Cultural Identity from the Inside
Ruth C May
26 Experiential Learning through the Design Thinking Technique 449
Maiia Deutschmann and Moritz Botts
27 Reflexivity, Critical Reflection, and Mindfulness in Experiential
Learning: Developing Successful International Business
Mark Tayar and Varina Paisley
28 Transition to Professional Life through Experiential Learning:
Bülent Kılıç, Rengin I¸sık, Ay¸se Esra Tuncer, Pınar Özbek, and
Muhsine Itır Özgen
29 Enhancing Educational Quality through Active Learning in
Nikolaos Papazoglou
30 Balancing Skill Application with Cross-Cultural Contexts of
Business in International Travel Programmes: A Site Study 519
Jennie L Walker
31 Study Tours and the Enhancement of Knowledge and
Competences on International Business: Experiential Learning
Facilitated by UNCTAD Virtual Institute 539
Maria Alejandra Gonzalez-Perez
32 Developing Global Mindsets through the China Study
Connie Zheng and Jane Menzies
Trang 933 Fostering Experiential Learning in Faculty-Led Study-Abroad
Dante Di Gregorio
34 Living the Factory: Experiential Learning for International
Juan Esteban Escalante and Ricardo Uribe
35 The Study-Abroad Experience in Enhancing Cross-Cultural
Jose F Moreno, Luis E Torres, and Sara C Jackson
36 A Short-Term Study-Abroad Programme: Why and How 615
Gordana Pesakovic
37 Suggestions for Developing an Internship Programme in
Liem Gai Sin
38 Connecting Students and Firms to Win in Emerging Markets: The
Master in Relations with Eastern Countries 640
Ernesto Tavoletti and Corrado Cerruti
39 Analysing an Atypical Emerging Market: Case Study of a Student
Susan H Godar
40 Improving IB Learning through Multidisciplinary Simulations:
Lessons from a Mock-Up of EU–US Trade Negotiations 665
Gabriele Suder, Mark T Nance, and Abigail Hall
41 Using Management Simulations to Enrich Students’ Learning
Experiences on a Conventional MBA Programme 680
Michael Z Ngoasong and Donal A O’Neill
42 Course-Based Export/Import Projects: Workings with Real
Businesses in Order to Engage Students and Produce Graduates
Who Can Identify and Capitalize on Export Opportunities 698
Mirosław Jarosi ´nski and Nick Robinson
43 IMF, FOREX, and International Business in Emerging Markets 714
Satyendra Singh
44 The Cross-Border Forum: Learning about International
Sara C Jackson, Luis E Torres, and Jose F Moreno
Trang 1045 Top–Bottom of the Pyramid Collaborative Engagement 743
Lucy Ojode
46 French Connections: How to Succeed in Undergraduate
Sergio Janczak and Krista Finstad-Milion
47 Creating Textbook 2.0 with a Student Wiki 776
Moritz Botts and Maiia Deutschmann
48 Let’s Go Party! Marketing Research Methods Course 791
Natalie S Mikhaylov
49 A Suite of Student Research Assignments in International
Daniel S Zisk and Marion M Owyar-Hosseini
50 From a Theoretical Innovation Management Course to a Creative
Maiia Deutschmann and Moritz Botts
51 International Business and Water Colouring Flowers: Unexpected
Håkan Pihl and Annika Fjelkner
52 More Food for Thought: Other Experiential Learning Projects 873
Vas Taras, David M Berg, Carolyn Buie Erdener, James M Hagen,
Adam Johns, Greta Meszoely, Varina Paisley, Daria Panina, and
Rachel Clapp Smith
Trang 111.1 Scale of pedagogy from didactic to experiential 51.2 The intersection of transformative potential and feedback for
3.1 Reverse learning activities to consider the students’ IB-related
5.3 The Banda, dining area, where guests ate meals and hang out
5.4 BoP hostel boardroom where the ToP students delivered findings 61
6.2 Necessary factors for MNEs to benefit across borders from
potential international sources of knowledge 726.3 Firm’s sources of experiential knowledge in the
7.1 Kolb’s learning mode and learning styles 957.2 Processes of learning about Japanese and Thai employees 1027.3 Learning style differences between Japanese and Thai employees 1037.4 Learning style distribution of Japanese and Thai employees 106
12.1 Kolb’s experiential learning cycle (modified by the author of
15.1 Kolb’s (1984) experiential learning cycle 23915.2 Applying Kolb’s ELC to consulting projects 24116.1 Experience versus content in international management
20.1 Leadership competency conceptual map 340
x
Trang 1221.1 Action research and its purpose 350
21.3 Pragmatic learning theory: community enquiry approach 353
22.2 Structure of the company situation analysis in the GMMSO3 38122.3 Country selection process in the GMMSO approach 38322.4 In-depth market analysis in the GMMSO3 38522.5 Entry strategy and marketing plan in the GMMSO3 38522.6 Whitworth transformational approach 38922.7 I learned the most important content areas taught in this course 39122.8 Global perspectives: this course helped me to understand that
people in other cultures may hold different understandings of
23.3 Student (company employee) and some of the company IB
team meet with the CEO to discuss next steps in the IB plan 40923.4 The interface includes a way to navigate to different parts of
the company and a company-issued handheld device for
receiving messages and assignments like this 41023.5 The instructor’s dashboard reports student progress and
performance in real time for each course 41423.6 Student performance is summarized for each course 41424.1 Example of a flipping the classroom activity using Twitter to
24.2 Example of a flipping the classroom activity using role playing 42724.3 Example of a Twitter post to promote extended interaction
24.4 Example of a blog post to promote extended interaction with
24.5 Example of a You Tube post to enhance critical thinking about
24.6 Example of a Facebook post to discuss about ethical dilemmas 429
Trang 1324.7 Example of a blog post to support business solutions 42924.8 Example of a Twitter post that links to a blog to connect
26.1 The seven principles of design thinking innovation 45126.2 A Colombian student with her prototype 45526.3 The circular design thinking process 45626.4 The linear (theoretical) design thinking process 456
27.3 Moving from level two to level three 471
29.1 Capacity building through experiential learning 514
30.1 Mixed-methods research design for Southwestern IMBA site study 525
30.3 Hierarchical regression analysis predicting social capital score 53530.4 Correlation matrix of global mindset scores and learning
31.1 Number of participants in study tours to the UNCTAD Virtual
34.1 Graphic image of the academic mission 590
40.2 Mock article e-mailed to students in the week between the two
41.1 Application of Kolb’s learning cycle in simulation-based training 68642.1 The structure of course-based export/import projects in the
42.2 The current structure of the course-based export/import
projects being run by the Warsaw School of Economics and
43.2 Cuban convertible pesos (CUC) and regular pesos 722
45.2 A side view of the hostel where the study-abroad guests lived
on US$20 per day (ongoing construction of the top floor and
45.3 A sample shared hostel room that made S3 cry on the first day 75045.4 A busy host city street that impressed S3 75045.5 Pasta piles at the host country Central Market 75645.6 Solar-powered electronics at the host country Central Market 75647.1 Formatting options in the IB course’s wiki 78347.2 Example of a student-created wiki page 784
Trang 1450.2 A typology of creativity techniques 82950.3 Company visit to Airbus in Hamburg 839
50.5 Presentation of asgoodasnew by Christian Wolf 84050.6 Christian Wolf (second from left) with students and tutors of
the course International Innovation Management, in front of
50.7 A poster prepared by a student team 84650.8 A scale model of an innovative idea by the students 84750.9 A summary of an innovation management course and its
Trang 153.1 Activities to include students’ international environment 253.2 Supporting institutions for IB-related activities 287.1 Demographic characteristics of participants 977.2 Descriptive statistics and correlation matrix among key variables 1007.3 Results of independent t-test about learning style variables
between Japanese and Thai employees 1017.4 Results of the Chi-square test of independence by learning
8.3 Data on survey items as completed by participants 1249.1 X-Culture participation dynamics 1329.2 Expected vs observed challenges of international collaboration 13710.1 Range of technologies deployed by students in the 2014 GEE 16113.1 Demographics of the student population 207
13.3 Mean score on a scale of 1–5 and the rank calculated from the
mean scores for the 12 experiential learning activities
included in the course E stands for experiential activity 211
13.5 Likert scale by evaluating the student attitudes scale 21715.1 Use of consulting courses in business schools 2001–2003 243
17.2 Distribution of students enrolled and surveyed under the five
17.3 Overall satisfaction with the experiential learning project 28217.4 Perceived value of the experiential learning projects 28317.5 Percentage of students who perceives/don’t perceived that
experiential learning projects provided the opportunity for
17.6 Percentage of students who have and have not developed in
the listed personal skills, social awareness, and social
18.1 Key facts about the host country (extract) 30018.2 Instruction for round 1 (extract) 300
xiv
Trang 1619.1 Global awareness menu 31220.1 Course objectives for service learning and social enterprise
20.2 Conceptual framework for management competencies found
in the Global Social Benefit Fellowship 34221.1 Educational topics, values, and techniques appropriate to a
21.3 Summary of international experiential learning in
22.1 Questions and answers in Module 1 38022.2 Questions and answers in Module 2 38222.3 Questions and answers in Module 3 38422.4 Questions and answers in Module 4 38623.1 Competency areas addressed in the international business course 411
27.1 Orientations to reflection and mindfulness 46929.1 Timetable for the administration teams 51529.2 Timetable for the conference administration teams 51630.1 Financial times top-10 MBA programmes for international
34.3 Dimensions and competences worked on 592
35.7 ICC survey gender groups’ comparison 60735.8 ICC ethnicity groups’ comparison ANOVA 60841.1 Key stakeholder in petroleum production in INCONGRUA 68842.1 Partner institutions in the Interparse project 699
42.4 International business projects comparison 711
46.1 Institutionalization process of the international experiential
46.2 Benefits for the main constituencies 772
Trang 1751.1 Instructions to group A 861
51.3 Results from experiment in group A 86451.4 Results from experiments in group B 86551.5 Student evaluation: comments on experiment 869
Trang 18Vas Taras: This book would not have been possible without the
contribu-tions of the many educators and scholars who invested their time and effort
in sharing their experience and knowledge and in writing this book, chapter
by chapter I hope that it will be a stepping stone for the future generation
of educators, who will be able to ‘stand on the shoulders of the giants’ andfurther advance the field of experiential learning in International Businesseducation
Maria Alejandra Gonzalez-Perez deserves a special note of appreciation Theidea of putting together a volume on experiential learning was conceived
at a panel session at the Academy of International Business (AIB) meeting
in Istanbul However, it was Dr Gonzalez-Perez who turned the idea into abook She was the one who presented the initial publication idea to the pub-lisher, managed the process of issuing the calls for chapter proposals andcoordinating the efforts of the many co-authors, and made sure the entireproject was completed on time It was a tremendous effort and time invest-ment on her part, and the entire co-author team is grateful to her for herleadership role
Maria Alejandra Gonzalez-Perez: I wish to dedicate this Handbook to all the
chapter contributors (and their colleagues), reviewers, members of the AIB,AIB-LAT (Latin American Chapter of AIB), PACIBER (Pacific Asia Consortiumfor International Business Education and Research), and the UNCTAD VirtualInstitute It has been written for International Business educators and man-agers, who I trust will value the wisdom of the experiences shared in thesechapters It is my hope that the book will prove to be a significant contribution
to experiential learning pedagogy
I would like to acknowledge the support of my colleagues in UniversidadEAFIT, Colombia, in particular the leadership and inspiration provided by JuanLuis Mejia Arango, Felix Londoño González, Gabriel Jaime Arango, and my col-laborators at the Trade, Investment and Development Observatory (Juan Perez,Carolina Herrera, David Murcia, Marcela Marin, and Catalina Tamayo) I wouldalso like to express my gratitude to Ricardo Uribe, Head of the Department
of Organization and Management, and Francisco Lopez Gallego, Dean of theBusiness School
xvii
Trang 19I would like to acknowledge the continuous support and professionalism
of Virginia Thorp, Liz Barlow, and Kiran Bolla at Palgrave Macmillan, whoenthusiastically guided us through the publication process
I’m very grateful to my co-author and co-editor, Vas Taras Working on thisproject together for over a year proved to be an amazingly enjoyable teamworkexperience
Finally, I thank my family and friends for their persistent encouragement
Trang 20Nicholas Athanassiou is Associate Professor and Group Coordinator of
Interna-tional Business at D’Amore-McKim School of Business, Northeastern University,USA He teaches global management, cross-cultural management, and business
strategy His articles have appeared in the Strategic Management Journal, Journal
of International Business Studies, Journal of World Business, Management tional Review, and Entrepreneurship: Theory and Practice He holds a PhD from the
Interna-University of South Carolina, USA; a BS from the Naval Academy of Greece; anMSEE from Georgia Tech, USA; and an MBA from the University of Michigan,USA From 1974 to 1990, he held senior executive positions with Pepsico, KFCInternational, and Heublein, Inc in Japan, Europe, the Middle East, and theUnited States
Thitiwat Attrapreyangkul is Lecturer in Marketing at the Department of
Mar-keting, Rajamangala University of Technology Lanna, Thailand He received hisMBA from International University of Japan His research interest relates to cre-ative marketing campaign and strategy-forecasting techniques He teaches prin-ciples of marketing, brand management, e-marketing, international marketing,and public relation management
David M Berg is Associate Professor of Strategic Management and
Inter-national Business at the Hamline University School of Business in St Paul,Minnesota His research exploring the dynamics of global competition andthe adaptation of firm strategies for globalized markets has been published in
the Journal of International Business Studies and the Oxford Handbook of tional Business; he also publishes in the area of international business pedagogy.
Interna-He has led numerous MBA and undergraduate short-term study-abroad grammes and chaired the Teaching International Business track for the 2012Academy of International Business annual meeting in Washington, DC
pro-Allan Bird is Director of the Global Leadership Initiative at D’Amore-McKim
School of Business With more than 90 articles and book chapters, his work
has appeared in the Academy of Management Journal, Strategic Management nal, Journal of International Business Studies, and other academic and practitioner
Jour-journals He is the author, co-author, and editor of five books, the most recent
being Global Leadership: Research, Practice and Development His research interests
focus on global leadership and effective management in intercultural contexts,with a particular emphasis on assessment and development
xix
Trang 21Moritz Botts has been a research and teaching assistant at the Department
of International Management, European University Viadrina, Frankfurt (Oder),Germany, since 2010 He holds a Master’s degree in Economics and Manage-ment from Leibniz University Hanover The topic of his PhD thesis is the role
of culture for international managers His further research interests are theinstitutional environment of international companies and culture theories Hehas presented his research at international conferences such as the EuropeanInternational Business Academy (EIBA in 2011, 2012, 2013), Academy of Inter-national Business (AIB in 2013), European Academy of Management (EURAM
in 2013), and European Business Ethics Network (EBEN in 2014) He is aninstructor in the X-Culture project and teaches international management andinnovation management in Germany He has taken classes both in innovationmanagement as a visiting scholar in Poland and in workshops in Bulgaria andBosnia-Herzegovina Before his work at Viadrina, he worked in the publishingindustry in Germany He has co-edited a volume on European foreign policy
In addition to academic teaching, Moritz Botts teaches international business
at a vocational school and is an intercultural trainer
D Michael Brown is Professor of Corporate Reputation and Strategy at
Birmingham City Business School, Birmingham City University, UK, and Head
of the Centre for Corporate Reputation and Strategy He has led the research
of ‘Britain’s Most Admired Companies Survey into Corporate Reputation’, lished in several international academic and management journals, contributed
pub-to a number of chapters pub-to edited volumes, and co-authored (with Paul Turner)
The Admirable Company.
Virginia Cathro is Lecturer in International Business and Business
Com-munication in the Department of Management, University of Otago, NewZealand Her research interests include cross-cultural management, expatriateperformance, global virtual teams, and indigenous business practices
Corrado Cerruti is Full Professor of Management at the Department of
Stud-ies on Business Government Philosophy, Faculty of Economics, University ofRoma Tor Vergata He has a Bachelor’s degree in Economics and Trade fromthe University of Genova, an MBA from INSEAD Fontainebleau (France), and
a PhD from the University of Cranfield, School of Management He is Director
of the Master of Science in Business Administration, Deputy Director of PhD
in Management (specialization in Enterprise Management and Accounting),and Member of the Directing Board of the Master in Procurement Manage-ment at the University of Roma Tor Vergata He is a member of the ScientificCommittee of the Master program in ‘Innovation in the Public Administration’organized by the University of Macerata and a member of the European Board
Trang 22of the Supply Chain Council He teaches innovation management, advancedmanagement, management consulting, and procurement and supply chainstrategy His research interests include innovation management, managementconsulting, logistics, information systems, and SMEs.
Meena Chavan is Senior Lecturer in Organisational and Management
Stud-ies at the Department of Marketing and Management, Macquarie sity, Australia She holds a Bachelor’s degree in Advanced Accounting andEntrepreneurship, a Master’s degree in Advanced Accounting and BusinessAdministration, and a PhD in International Entrepreneurship She is an advo-cate of experiential learning and adopts an experiential teaching style Herpublished pedagogical researches include Web-based teaching, education andtraining needs of entrepreneurs, teaching international business to large classesthrough experiential teaching, and international versus local student’s percep-tion of quality of education She is passionate about curriculum design throughdigital technology for the 21st century Prior to her academic career, Meenaworked as an auditing consultant at KPMG
Univer-Ching Chi ‘Cindia’ Lam is Assistant Professor and Academic Coordinator of
the Tourism Retail and Marketing Management Programme of the Institutefor Tourism Studies in Macau She is also a panel member of the Commit-tee for Public Service Quality Evaluation of the Macau Special AdministrativeRegion (SAR) Government Cindia earned her PhD from the Catholic Univer-sity of Portugal with a focus in accounting history Her research focuses ontourism and hospitality, customer behaviour, development of tourism products(including medical tourism), destination branding and positioning, and hoteloccupancy to education (including experiential learning, creative education,and the art of teaching quantitative courses) Her research has been published
in different books and journals, including Tourism Review, Journal of Hospitality and Tourism Management, Journal of China Tourism Research, European Account- ing Review, and others Cindia has also joined in numerous government and
commercial consultancy projects during the past years
Rachel Clapp-Smith is Assistant Professor of Leadership in the College
of Business at Purdue University Calumet She received her PhD in nizational Behaviour and Leadership at the University of Nebraska andMBA in International Management at Thunderbird School of Global Man-agement, USA She has devoted her research to Global Mindset andGlobal Leadership Development, publishing articles in journals such as the
International Journal of Leadership Studies, Journal of Leadership and nizational Studies, Human Resource Management, Cross-Cultural Management, European Journal of International Management, and the Journal of Business
Trang 23Orga-Studies She has also contributed chapters to Global Mindset: Advances
in International Management and Advances in Global Leadership She has
presented papers at a number of annual meetings of the Academy ofManagement, International Leadership Association, and Midwest Academy
of Management She is a co-coordinator of the Network of LeadershipScholars and Director of The Leadership Center at Purdue UniversityCalumet
John Cragin earned his PhD in Management with an emphasis on
interna-tional business from the University of Oklahoma, USA, in 1980 He has 20 years’experience not only in teaching at graduate and undergraduate levels but also
as an investor, owner, and CEO of several business enterprises in China, Russia,Brazil, and the United States He has lived and worked in 30 countries He is theauthor of articles published on 4 continents and led the creation of 14 onlinecourses that employ virtual reality immersion technology
Luis Alfonso Dau is Assistant Professor of International Business and Strategy
and Associate Fellow of the Center for Emerging Markets at the McKim School of Business He teaches courses in international management,and his research interests are on the strategic response of emerging market com-panies to regulatory reforms and other institutional processes and changes Hisresearch has appeared in the top academic journals in the field, including the
D’Amore-Academy of Management Journal, Journal of International Business Studies, nal of Business Venturing, Management International Review, and Global Strategy Journal He received his MBA from the joint ITESM–Thunderbird programme
Jour-and his PhD in International Business Strategy from the Moore School of ness, University of South Carolina Prior to his PhD studies, he was a successfulentrepreneur in Guadalajara, Mexico
José R de la Torre is former Dean of the Chapman Graduate School of
Busi-ness at Florida International University, USA, where he also held the J.K.Batten Chair in Strategy, now Emeritus Previously, he was in the faculty atthe Anderson School of Management at the University of California in LosAngeles, at INSEAD in Fontainebleau, France, and at Georgia State University,USA He is currently a visiting professor at the McDonough School of Business,Georgetown University, USA De la Torre has a doctorate from Harvard BusinessSchool (HBS) and has published extensively in the field of multinational busi-ness He also served on several boards of directors for international companiesbased in Mexico, India, and the United States
Maiia Deutschmann has been a research and teaching assistant at the
Depart-ment of International ManageDepart-ment, European University Viadrina, Frankfurt(Oder), Germany, since 2008 She holds a Master’s degree in International
Trang 24Business Administration from Viadrina University, Germany, and in zational Management from Kiev National University, Ukraine The topic ofher PhD thesis is business internationalization Her research interests lie instrategic management and marketing, intercultural management, knowledgeand innovation management, as well as in internationalization theories Shehas presented her research at international conferences such as the EuropeanInternational Business Academy (EIBA in 2013), Academy of InternationalBusiness (AIB in 2013), Conference of the International Society of New Institu-tional Economics (ISNIE in 2012), European Conference on Innovation and
Organi-Entrepreneurship (ECIE in 2011), and so on She has published in Global Management Journal as well as a monograph, both in the field of business inter-
nationalization Maiia Deutschmann has been an instructor in the X-Cultureproject and teaches international management and innovation management
in Germany She has given lectures on innovation and competition as a ing scholar in Poland Prior to her academic career, she worked as a marketingand management specialist in the packaging, tourist, and automobile industries
visit-in Germany and Ukravisit-ine and, therefore, has practical experience both visit-in therespective professional disciplines and in the field of intercultural managementand communication
Dante Di Gregorio is Associate Professor at the University of New Mexico’s
Anderson School of Management His research spans the broad areas ofentrepreneurship, international management, and strategy, and he has pub-
lished in journals, including Management Science, Research Policy, Journal of International Business Studies, International Business Review, Journal of World Busi- ness, and IEEE Transactions on Engineering Management He serves on the editorial boards of the Journal of Business Venturing and the Journal of Management Studies and has directed three grants from the US Department of Education
to expand international business education programmes Dante has studiedand/or worked in Mexico, Germany, and Austria, and he has been involved
in coordinating academic programmes in or involving Mexico, Italy, Iraq,Ecuador, and China
Tiit Elenurm is Head of the Entrepreneurship Department at the Estonian
Business School, Estonia He obtained his PhD in 1980 and the title of hisdissertation was ‘Management of the Process of Implementation of New Orga-nizational Structures’ Author of more than 110 research publications, hisresearch interests include innovative entrepreneurship, knowledge manage-ment, virtual networking, cross-cultural teams, and international transfer ofmanagement knowledge From 1988 to 1992, as Head of the Department
of International Management of the Estonian Management Institute, he wasactive in introducing foreign trainers and consultants to Estonian business
Trang 25organizations interested in learning international business skills from tatives of advanced market economies In 1992, he founded the managementtraining and consultancy company, EM International Since selling this com-pany to the Estonian Business School in 2000, he has focused his activities
represen-on developing learning-by-doing in internatirepresen-onal teams and represen-on facilitatinginnovative and co-creative entrepreneurship
Carolyn Erdener, originally from the United States, has traveled, studied,
worked, and lived extensively in other countries since the age of 15, as well
as in the United States She holds a PhD in Business, with a double majorequivalent in Management and International Business, plus an MA in Cen-tral Eurasian Studies from Indiana University, Bloomington, USA Since 2008,she has been a Full Professor at KIMEP University’s Bang School of Business inAlmaty, Kazakhstan, following appointments in Egypt, Germany, Hong Kong,Mexico, and North Cyprus at a branch campus of Middle East Technical Univer-sity Prior to her academic career, Erdener worked for over ten years in industryand government, including seven years in Ankara, Turkey
Juan Esteban Escalante is Lecturer in the Department of Organization and
Management at Universidad EAFIT, Colombia A production engineer by ground, he has a Master’s degree in Business Administration as well as one
back-in Project Management He has been a lecturer for seven years back-in graduate, graduate, and continuing education in the areas of cost, operationsmanagement, and process management
under-Krista Finstad-Milion is Associate Professor in the Department of Human
Resources and Organizational Behavior at ICN Business School, France She
is interested in designing innovative ways to bridge theory and practice.She leads the ARTEM ‘Organizational Best Practices’ workshop, which bringstogether international and French students from management, engineer,and art schools to accompany medium-sized companies’ efforts to achieveISO 26000 standards
Annika Fjelkner is Lecturer at the Centre of Business Studies, Kristiantad
Uni-versity, Sweden, where she teaches academic writing and international businesscommunication She also monitors the academic skill track of the businessprogramme and writes about generic skill development
Todd H Friends is Assistant Professor of International Business and
Man-agement at Whitworth University, Spokane, USA Previously, he was a globalexecutive with American Express International He was a recipient of the USDepartment of State Critical Language Scholarship for Mandarin in 2012 He
Trang 26teaches international business strategy and operations management; he alsoleads study-abroad courses to Southeast Asia and China.
Suresh George is Senior Lecturer in Business, Strategy and Management at
Coventry University, where he teaches international business strategy andemerging markets Previously, he has worked within the telecommunicationsindustry He also has an interest in development of Web-based learning solu-tions for education, having been advisor to several widely used solutions inStrategic Management and International Business education, including the
GMMSO3 software He has co-authored a book Going Global: A Practical Guide
and is also the creator of the GLOBSTRATEGY open education resource forInternational Business
Deb Gilbertson is an innovation and education specialist and the principal
consultant at Te Kaihau Ltd in New Zealand Deb has 30 years of experience
in developing people and 12 years of experience working as a consultant forbusinesses and governments Her work focuses on how individuals and organi-zations can unleash their latent potential to make ideas happen In the field
of education, Deb is New Zealand’s leading exponent on ‘enterprise tion’ – the process of embedding action learning with real outcomes into theeducation process She is a founder of a number of education programmes,including the Global Enterprise Experience that focuses on developing globalleaders
educa-Susan H Godar is Professor of Global Marketing at the Cotsakos College of
Business, William Paterson University, USA, where she is currently InterimDean She served as Chair of AIB-SE USA section in 2011–2012, as ConferenceChair of AIB-SE USA section in 2008 and 2010, and was named a Fellow of
the Chapter in 2013 She has published two articles in International Business: Research, Teaching, and Practice, where she also served on the editorial board.
In addition, her work has appeared in journals such as Industrial Marketing Management and Journal of Business Ethics She received a Fulbright teaching
grant to Latvia in 2006–2007 and served as a Fulbright Ambassador in 2010–
2011 Prior to joining AIB, she spent 15 years marketing avionics, airplanes,and helicopters
Maria Alejandra Gonzalez-Perez is Full Professor of Management and
for-mer Head of the Department of International Business (2009–2013) andformer Director of the International Studies Research Group (2008–2013) atUniversidad EAFIT, Colombia She holds a PhD in Globalization and Corpo-rate Social Responsibility (International Business) and a Master’s in BusinessStudies in Industrial Relations and Human Resources Management from the
Trang 27National University of Ireland (NUI), Galway She did postdoctoral research atthe Community Knowledge Initiative (CKI) in NUI Galway Maria Alejandrahas published books, several academic papers, and book chapters in the areas
of internationalization, corporate social responsibility, and international tion She is a regular contributor to Latin American business media Herresearch results have been presented in more than 40 international academicconferences in all the continents Also, she was trained as a Clinical Psy-chologist at the Universidad Pontificia Bolivariana (UPB) in Colombia MariaAlejandra has lived, studied, or worked in the United Kingdom, United States,Ireland, France, Spain, and Colombia and has travelled as a tourist to over 40countries
migra-James M Hagen is Professor of International Marketing Strategy at Hamline
University, USA With research interests in foreign market entry and
inter-organizational trust, examples of his publications include Academy of agement Review and Journal of International Marketing His case study, ‘Ben and
Man-Jerry’s – Japan’, has been widely used by MBA programmes for teaching eign market entry Professor Hagen is active in the Association of JapaneseBusiness Studies and is a frequent presenter at conferences of the Academy
for-of International Business His teaching activities include short-term abroad leadership and lecturing in Japan, South Korea, Argentina, Hungary,and Mexico
study-Abigail Hall is a 2014 graduate of the Master of International Studies
pro-gramme at North Carolina State University, USA She is currently a staffassistant for programmes at Duke University’s Global Education Office forUndergraduates She received her Bachelor’s degree in Latin American Studiesand International Studies from Colby College in 2008
Olivia Hernández-Pozas is Associate Professor at Egade Business School of
Tecnológico de Monterrey in Monterrey, Mexico She has been a visitingprofessor at the University of Puerto Rico (Puerto Rico), ESSCA (France), Man-agement Development Institute (India), Esan (Perú), Tulane University (USA),Universidad Don Bosco (El Salvador), and Tecnológico de Monterrey offices(Panamá City) She is a recipient of Honorific Mention for her Bachelor studies,
the Novus grant, and the 2014 Education Work Award (Premio a la labor docente)
from Tecnológico de Monterrey She is a member of the Academy of agement (AOM), the Society of Intercultural Education, Training and Research
Man-(SIETAR), and Academia de las Ciencias Administrativas de México (ACACIA) She
is certified as advanced Cultural Intelligence Facilitator by the Cultural ligence Center Olivia has published on different management topics and hasserved as reviewer of several international conferences and journals From 2009
Trang 28Intel-to 2014, she was DirecIntel-tor of the Master in International Business (MIB) atEgade Business School She has consulting and training experience workingwith global organizations.
Adrienne A Isakovic is Assistant Professor of Human Resources at the Hamdan
Bin Mohammed Smart University in Dubai, United Arab Emirates (UAE)
In addition, she has almost a decade of senior managerial experience in HumanResources in the UAE, including as Acting Vice President of HR She holds
an MS and a PhD in Organization and Management from Capella University,USA, an MEd in Multilingual/Multicultural Education from Florida State Uni-versity, USA, and a BA in International Studies from the University of SouthFlorida, USA Isakovic has won awards for Global HR Leadership and Teach-ing Excellence and was awarded the Best Practice and Innovation Prize by theInternational Council on Open and Distance Education for her research onself-reflection blogging in blended learning courses
Rengin I¸sık is a full-time instructor at Koç University, Turkey She received her
BA in Psychology from Bogazici University, Turkey, and her Master’s degreefrom the Department of Clinical and Counseling Psychology at Teachers Col-lege, Columbia University, USA Her areas of interest are cognitive behaviouraltherapy (CBT), multicultural counselling, genograms, and issues of emergingadulthood She is a New York State Licensed Mental Health Counselor andworked in New York City offering individual and couples therapy, as well asteaching undergraduate courses at various colleges, including the Department
of Psychology at City University of New York (CUNY) She continues her work
on psychotherapy in Istanbul
Sara C Jackson is Associate Professor of International Business at the
Uni-versity of the Incarnate Word (UIW) in San Antonio, Texas She is a frequentspeaker on international trade and has a strong track record in helping smalland medium-sized enterprises enter international markets as the FoundingDirector of the International Trade Center and also serving the Texas Bor-der SBDC region Sara frequently consults nationally and internationally withorganizations and businesses to develop strategies for global entrepreneurship,trade, and economic development Jackson is former President of NASBITEInternational and has served on the Board of Governors for 20 years She wasinducted into the San Antonio Women’s Hall of Fame in 2010, serves on theBoard of Directors of IATTO (International Association of Trade Training Organ-isations), and established the internationally acclaimed San Antonio ExportLeaders programme, now in its 14th year She received a PhD in 2008, earned anMBA in International Business, and holds the NASBITE CGBP (Certified GlobalBusiness Professional) credential
Trang 29Basil Janavaras is Emeritus Professor of International Business, Department of
Marketing and International Business at Minnesota State University, Mankato,USA In addition, he served as chairperson and director of the Interna-tional Business Institute at Minnesota He has also served as directors ofInternational Business Studies, Master of International Management (MIM)programme, Graduate School of Business, University of St Thomas (UST),
St Paul, USA He has also taught courses as an adjunct faculty member for
the UST Division of Business He is the author of Global Marketing agement System as well as several other teaching software programs used in
Man-International Business Janavaras has taught and lectured abroad, includingthe former Soviet Union, Austria, Canada, Greece, Hungary, Poland, CzechRepublic, Taiwan, and other Asian countries He has assisted several pub-lic institutions and small and mid-sized companies with their efforts tointernationalize
Sergio Janczak is Professor of Management and Entrepreneurship at Kings
College at Western University, Canada He holds a PhD from HEC Montreal,Canada He is also an affiliated research professor at ICN Business School inNancy, France, and visiting professor at Federal University of Santa Catarina,Brazil Prior to working in academia, he was an electrical engineer His researchinterests include cross-cultural management and global business
Mirosław Jarosi ´ nski is Senior Lecturer at the Institute of Management, Warsaw
School of Economics (SGH), Poland, where he obtained his PhD in ment He specializes in Strategic Management and International Business He
Manage-is the founder of the Master’s Programme in International Business at SGHand was its director from 2006 to 2011 He has been the author of manycourse syllabi at SGH He was the European Academic Coordinator for theInterparse Project In the years 1995–2004, he was also active as a businessconsultant and was a Vice President of a small Polish consulting company,Euro-Expert Sp z o.o
Sunny Jeong joined the Department of Business at Wittenberg University, USA,
as an assistant professor in 2012 Before Wittenberg, she worked at the BusinessCollege in the University of Illinois at Urbana-Champaign for three years as
a Visiting Assistant Professor of International Business and as a faculty ciate at the Center for International Business Education and Research Herresearch interest lies at the confluence of global entrepreneurship, social andcultural capital (religion and spirituality), and gender The overarching goal ofher research is to understand factors/determinants influencing internationalbusiness and entrepreneurship: impact of religious practice and belief in fate inmanaging risks from different cultures, role of social capital for entrepreneurs
Trang 30asso-in pursuasso-ing asso-informal economic opportunities, and benefit of entrepreneurialeducation and social network in female entrepreneurs compared to maleentrepreneurs She teaches international business, global leadership, and socialentrepreneurship She provided private consulting services in the area of inter-national expansion strategy and business development planning for small tolarge-size companies – examples include Tiesta Tea’s entry into the Korean mar-ket, Horizon Hobby’s entry into the Chinese market, and Honda’s efforts toimprove relations with its American suppliers She also advises new social ven-ture development and incorporation of L3C and 501(C)3 corporation as shefounded several 501(C)3 organizations She led many International BusinessPlan Competitions grounded on service and experiential learning model inSeoul (2009), London (2010), and Sao Paolo (2011), and will participate at theupcoming competition in Osaka (2014) She received an Excellent VolunteerAward from Illini Union and Social Justice Award from the Graduate School ofLibrary Information Science at the University of Illinois at Urbana-Champaign.
Alfredo Jiménez is Assistant Professor at the University of Burgos, Spain, where
he teaches international business He holds a PhD in Business Economics Hisresearch interests are focused on the process and the determinants of suc-cess in the internationalization strategy of firms, especially on the relevance
of the institutional environment including country and political risk He isalso a member of the X-Culture project, an inter-institutional educational andresearch project about cross-cultural virtual collaboration He has published in
journals such as the Journal of International Business Studies, Journal of World Business, International Business Review, and Emerging Markets Finance and Trade
and has been a visiting scholar in different institutions in Germany, Norway,Mexico, and Italy
Adam Johns is an Associate Professor at Doshisha Business School, Doshisha
University, Kyoto, Japan, where he implements experiential learning intoMBA courses Adam received his PhD from the Australian National Universityand has taught International Business, International Marketing, and CreativeIndustries at Rikkyo and Waseda universities His current research examinesthe limits of offshoring and the relative importance of country of origin tothe authenticity of cultural and creative products such as fashion, food, andfurniture
James P Johnson is Professor of International Business and Director of Global
Consulting Projects at the Crummer Graduate School of Business, Rollins lege, Florida He received PhD in International Business and Strategy from theUniversity of South Carolina Johnson teaches core and elective IB courses inthe MBA programme at Rollins College and coordinates the Crummer School’s
Trang 31Col-international partnerships in France, Italy, India, and the United Kingdom Hehas conducted seminars and training for managers, technicians, and engineersfrom Europe and South America, and he regularly leads Rollins MBA students
on class trips to Asia, Europe, and Latin America He has been a visiting fessor in Italy and Peru, and he currently holds a visiting professorship atBirmingham City Business School, UK
pro-Bülent Kılıç is Lecturer at Koç University, Turkey, where he has been a faculty
member since 2010 He teaches academic and life skills, organizational chology, social psychology, and cross-cultural management He completed hisPhD at Marmara University, Turkey His research interests lie in the area of orga-nizational psychology, with a focus on trust and leadership He has served onseveral conference and workshop programme committees He has served on theCross-Cultural Psychology Regional Congress Executive Committee in 2011.Currently, he serves on the Turkish Psychological Association Board’s IstanbulBranch, and he is also a member of the European Association of Work andOrganizational Psychology
psy-Henry W Lane is Professor of International Business at D’Amore-McKim
School of Business in the Northeastern University Prior to joining eastern, Prof Lane was at the Ivey Business School in Canada His teachingand research interests include executing global strategy, managing change,intercultural management, and organizational learning He received his doc-torate in Organizational Behaviour from the Harvard Business School and hasauthored, co-authored, or edited numerous books, articles, and case studies
North-The seventh edition of his book International Management Behavior: Global and Sustainable Leadership, co-authored with Martha Maznevski, was published in
January 2014 In 2009, he received the Academy of Management, tional Management Division’s Outstanding Educator Award and also the 2009Academy of Management Review Decade Award (with Professors Mary Crossanand Rod White) He is active as a consultant and faculty member for universityand corporate courses around the world
Interna-Josh Lange holds institutional affiliation at both the University of Exeter, UK,
and the University of Vienna in Austria Josh Lange is a former Fortune 500manager turned academic He currently lectures in Human Resource Devel-opment at the University of Vienna and is candidate for EdD through theUniversity of Exeter His research in experiential learning stems from a decade
of developing student-led social projects and connecting them to businessesaround the world
Trang 32Weng Si (Clara) Lei is Assistant Professor at the Institute for Tourism
Stud-ies, Macau, China She received her PhD in International Business from theUniversity of Leeds, UK Her research interests rest on international business,especially focusing on the impacts from overseas investors in the hospitalityindustry, event management education, and cross-cultural education manage-ment In 2012, she had successfully organized an experiential learning projectwith a class of 40 students to run a charity event and created a new GuinnessWorld Record Prior to stepping into academia, Clara worked in the industriesfor some years and took part mostly in marketing and management Beforebecoming a full-time academic, Clara worked for the Institute of EuropeanStudies of Macau while she was an adjunct faculty member at the MacauPolytechnic Institute She has coordinated the Master’s programme in EuropeanStudies and taught international marketing, management subjects at the MacauPolytechnic Institute
Fernando Lourenço completed his BA in Product and Furniture Design
(Kingston University, UK) and MSc in Manufacturing, Design and Sustainability(Cranfield University, UK) He later completed his MRes and PhD inEntrepreneurship and Sustainability Education and joined ManchesterMetropolitan University Business School in 2008 as a senior lecturer and unitleader In 2009, he was presented the National Enterprise Educators Award (UK)for his contribution in applying experimental learning in entrepreneurshipcourses In 2012, he returned to Macau, after spending 16 years in theUnited Kingdom, to join the Institute for Tourism Studies as an assistantprofessor running numerous project-based courses, serving different stakehold-ers His research interests include entrepreneurship, sustainable development,education, well-being and tourism studies
Ruth C May is Professor of Management in the Satish and Yasmin Gupta
College of Business, University of Dallas in Irving, Texas She completed herPhD in Strategic Management and International Business from the University
of North Texas in 1995 and primarily teaches global strategy Ruth’s teaching,research, and consulting activities focus on strategy and organizational devel-opment in transition economies Since 1993, she has coordinated the designand execution of management training programmes for over 50 organizations
in Russia and Ukraine These programmes include market-based approaches tohuman resource management, marketing, and strategic management Ruth hasalso served as a trainer and course content developer for the American Insti-tute of Certified Public Accountants (AICPA), KPMG, Microsoft, and Nokia
in Asia, North America, and Latin America Ruth has presented papers at
regional, national, and global conferences and has published in the Academy
of Management Executive, Academy of Management Journal, Critical Perspectives
Trang 33on International Business, Entrepreneurship Theory and Practice, European agement Journal, Journal of Applied Behavioral Science, Journal of Business Ethics, Journal of Emerging Markets, Journal of International Business Studies, Management International Review, Multinational Business Review, and Organizational Dynamics.
Man-Jane Menzies is Senior Lecturer in International Business at the Deakin
Graduate School of Business (DGSB), Deakin University, Australia, and is aspecialist in doing business in China She has, in the past, had interests ininternational human resource management Currently, she teaches MBA stu-dents in the DGSB and has been involved in many international activities
of the School including India Study Tour, China Study Program, AISAM gramme, summer school at Aarhus Business School in Denmark, and morerecently an immersion programme held in Jakarta, Indonesia Her researchinterests are in internationalization, entry modes, China, international humanresource management, and the transition of international students She hasrecently published a paper on experiential learning and international studyprogrammes
pro-Greta Meszoely is the Founding Director of the Center for Business Complexity
and Global Leadership and Associate Professor of Strategy and International atSuffolk University, USA Meszoely brings a wealth of experience in businessand development practice, research, teaching to support an action-orientedapproach to advancing both science and practice through interdisciplinarynetworked collaboration Meszoely’s research, teaching, and practice integratesknowledge of complex adaptive systems to support sustainable governance andlarge system change She holds a PhD in Law and Public Policy, an MA in Inter-national Relations and Comparative Politics, and a BS in International Businessfrom the Northeastern University, USA
Natalie S Mikhaylov is a researcher at the Department of Management and
Entrepreneurship, Turku School of Economics, University of Turku, Finland.She received her PhD in Management and Organization from Turku School ofEconomics and her MBA, in Human Resource Management, from Golden GateUniversity, San Francisco Her research interest relates to cross-cultural learn-ing and development She has taught human resource management, humanresource development, organizational behaviour, international management,cross-cultural management, career development, and international marketing
Audra I Mockaitis is Associate Professor of International Business at Monash
University, Australia She conducts research on cross-cultural leadership, work
in multicultural global virtual teams, global team leadership, and cultural ues and the internationalization of firms Her work has been published in
Trang 34val-journals such as the Journal of World Business, Journal of Business Ethics, national Business Review, International Journal of Human Resource Management, and International Journal of Cross-Cultural Management She has received multiple
Inter-best paper and reviewer awards at AIB, Australian and New Zealand Academy
of Management (ANZAM), and Academy of Management (AOM) in New York
Audra is currently a guest editor of Management International Review special issue
on ‘Leveraging Values in Global Organizations’
Jose F Moreno is Associate Professor of Economics and Finance at the
Uni-versity of the Incarnate Word, USA He earned his PhD in Finance andInternational Business from the University of Texas-Pan American, USA, and
an MS in Finance from the EGADE, Guadalajara, Mexico Moreno’s researchhas been discussed in national and international conferences and published in
journals such as the Review of Quantitative Finance and Accounting and Journal of Real Estate Portfolio Management He also participates in his community as mem-
ber of the Board for Inspire Fine Arts Center and as an advisor for the Women’sGlobal Connection
Mark T Nance is Assistant Professor in the School of Public and
Interna-tional Affairs at North Carolina State University He co-directs the KIETS-NCSUEnergy and Security Initiative and teaches international political economy andEuropean politics His research focuses generally on formal and informal means
of global governance in the global political economy, especially with regard tothe illicit economy He currently is working on a comparative analysis of US andBrazilian public opinion on trade
Irina Naoumova is Associate Professor at the Barney School of Business,
University of Hartford, USA Irina was Fulbright Professor at the GeorgeWashington University, Washington, DC; a long-term visiting professor atthe University of Tennessee, Knoxville; and Associate Professor at the StateUniversity-Higher School of Economics (Moscow, Russia) and Kazan StateUniversity (Russia), where she also served as a Chair of the Department of Man-agement Her research interests are focused on various aspects of internationalmanagement, firm performance, and good governance She has published
in Journal of World Business, Corporate Governance: International Review, nal of International Business Studies, Management International Review, and other
Jour-academic journals
Michael Z Ngoasong holds a PhD in Science and Technology Studies He
joined The Open University (OU) Business School as a Lecturer in ment in July 2013 His teaching interests include international cross-culturalmanagement and entrepreneurship Prior to joining the OU, he was part
Trang 35Manage-of the academic team that launched Coventry University London, UK, inOctober 2010 His varied roles included developing and coordinating the
BA in Global Business, BA in Global Marketing (top-ups), and MBA inOil and Gas Management Between 2007 and 2009, he taught interna-tional business courses at Nottingham Trent and Sheffield Hallam univer-sities, respectively His research has been published in journals of repute,
such as Social Science and Medicine, Annals of Tourism Research, Health icy and Planning, and Strategic Change: Briefings in Entrepreneurial Finance His
Pol-current research interests include entrepreneurship and enterprise ment, policy development, business models, and the internationalization offirms
develop-Lucy Ojode earned her PhD from the University of Illinois at
Urbana-Champaign She is currently an associate professor with a teaching careerspanning 20+ years in universities in Texas, Indiana, Illinois, and Kenya atthe graduate and undergraduate levels She is in the editorial board of the
Journal of African Business and has authored over a dozen articles in journals such as the Journal of Business Strategies, Journal of Management Development, and Journal of Manufacturing Technology Management The co-founder of a Certified
Public Accounting firm in Kenya, Ojode also co-founded a faith-based socialorganization in the United States
Donal A O’Neill is the Founder/Director of Hoptoad Enterprises Ltd, a
UK-based consultancy specializing in strategic planning, business simulations,scenario building, and socio-economic impact management He is interested
in integrating technological, financial, political, and soft disciplines – strated in over 36 years of experience in the oil industry in a dozen countries,including chief executive positions in Turkey and Venezuela and 9 years ofground-level and managerial-level experiences in Nigeria He handled negotia-tions with governments not only in these countries, but also in Iran, Britain,and Norway, and developed extensive contacts with NGOs and think tanks inEurope and the United States Since the ending of his oil-industry career asExternal Affairs Vice President for Exploration and Production for an oil major,
demon-he has run workshops and simulations at Columbia University (New York),George Washington University (Washington, DC), Oxford University (UK),the Asian Institute of Management (Manila, the Philippines), and CoventryUniversity London Campus (UK)
Muhsine Itır Özgen is a PhD scholar in Human and Organizational
Devel-opment Program in Fielding Graduate University, California, and lectures onacademic/life skills at Koç University, Turkey She obtained two MA degrees
in both Human Resources and Organizational Behaviour Her area of interest
Trang 36is the assessment of the effectiveness of training programmes held in zations She received her degree in Project Management from the University
organi-of California, Berkeley, then she was certified by Deakin University, Australia,
on MLQ (Multifactor Leadership Questionnaire) Leadership and Coaching Shehas also been working as a senior management consultant for 15 years, espe-cially in the area of health-care industry She serves on the board of the TurkishPsychological Association’s Istanbul Chapter
Xavier Ordeñana is Professor of Macroeconomics and International Business
at ESPAE Graduate School of Management (ESPOL) in Ecuador He is also theDirector of E+E – a business publication – and serves as a Board Member atBanco Amazonas Xavier is a PhD candidate in Economics and Finance fromPompeu Fabra University at Barcelona, Spain, and holds a Master’s degree inEconomics and Business from the same university He participated in 2011 inthe Global Colloquium on Participant-Centered Learning (GCPCL) at HarvardBusiness School (HBS) In 2012, he participated as a local coordinator in theproject ‘Rethinking Graduate Management Education in Latin America’ led byHBS He is also part of Ecuadorian team of the Global Entrepreneurship Monitor(GEM) and X-Culture His research interests include international economicsand business, entrepreneurship, and public policy
Marion M Owyar-Hosseini is Director of the International Business Program
at James Madison University, USA, where she teaches courses in tional management and strategy She earned her PhD in Management andOrganizational Behaviour from the University of Houston, USA Her currentresearch focuses on cross-cultural management issues, specifically organiza-tional citizenship behaviours and perceptions of organizational justice She has
interna-published in a number of different journals, including International Journal of Cross-Cultural Management, Career Development International, and Organizational Research Methods.
Pınar Özbek has been a full-time instructor at Koç University, Turkey, since
2011 She completed her BA in Psychology at Bogazici University, Turkey, andher Master’s degree at the Department of Clinical and Counseling Psychol-ogy at Teachers College, Columbia University on a Fulbright scholarship Herareas of interest include multicultural counselling, performance psychology,and college mental health She has provided individual/group counseling andpsychotherapy in various mental health settings in New York City and Istanbul.She currently serves as the Vice President of Turkish Psychological Association
Carmen Palmero is Associate Professor of Theory and History of Education
at the University of Burgos (Spain) and a visiting professor at the ties of Magallanes (Chile) and Cristóbal Colón (Mexico) She holds degrees in
Trang 37Universi-Pedagogy and in Psychology and a PhD in Philosophy and the Science of cation She is also active in the Spanish Agency for International Cooperationand a member of the international research group, Formadesa She has directedvarious doctoral theses and is conducting research work on marginalized andvulnerable groups through research projects funded by the Spanish NationalPlan for R&D&I and the Education Department of the Junta of Castile and Leon.She is the author of monographic works and articles published in national andinternational scientific journals and the Director of the Life-Long UniversityProgramme in Burgos.
Edu-Daria Panina has been a faculty member in the Department of
Manage-ment, Mays Business School, Texas A&M University, since 2002 She has a
BS in Political Economy from Moscow State University, Russia, as well as
an MA and a PhD in Industrial Relations and Human Resource ment from Rutgers University, USA Prior to obtaining her graduate degrees,Daria spent five years as a member of the Russian Privatization Advi-sory Group, doing research on privatizing Russian enterprises in the early1990s She then worked in several Russian and foreign-owned businesses inMoscow, focusing on human resource management and executive search Hermain areas of research are professional values and management practices inhighly dynamic environments of economies in transition She teaches inter-national business and management courses at undergraduate and graduatelevels Panina has designed and is teaching a course on the business envi-ronment in Brazil, Russia, India, and China, collectively known as BRICs.She is a director of Business Study-Abroad Programs in Spain, Russia, andChina
Manage-Nikolaos Papazoglou is a PhD scholar in International Business Strategies
at the Department of Business Administration, University of Piraeus, Greece.Papazoglou holds a BSc in Business Administration from the same univer-sity and an MSc in Accounting and Finance from the Athens University ofEconomics and Business, Greece His research interests include internationalbusiness, corporate strategic analysis, corporate governance, and teaching ofinternational business courses
Varina Paisley is sessional academic and a first-year doctoral candidate at the
University of New South Wales (UNSW), Australia Varina has presented demic papers on expatriate management, diversity, and the gamification oflearning She has almost ten years professional experience in human resourcemanagement, recruitment, property, and marketing Varina now teachesintercultural communications, international business, marketing, and strategic
Trang 38aca-management in online and on-campus modes with UNSW, Macquarie sity, and Swinburne University of Technology, Australia She holds Bachelor’s
Univer-as well Univer-as a MUniver-aster’s degrees in international business and management
Gordana Pesakovic has extensive experience in international business,
research, and academia She has developed DBA (Doctor of Business tration) programme in International Business and MBA programme in Inter-national Business at the University of Sarasota and Argosy University, USA.She has organized short-term study-abroad programmes over the last 13years to Thailand, Singapore, the Czech Republic, Argentina, Brazil, Serbia,Hungary, Chile, Switzerland, Denmark, Sweden, Dominican Republic, andIndia Pesakovic is regularly invited as a visiting professor at the follow-ing universities: Universidad Austral, Rosario, Argentina; Burapha University,Thailand; Graduate School of Commerce, Thailand; Shin-Chien University,Kaohsiung, Taiwan; China University of Mining and Technology, China; School
Adminis-of Management, Xuzhou, Jiangsu Province, China; Universidad de Talca,Talca and Santiago de Chile, Chile; OSCE Academy, Bishkek, Kyrgyzstan; andSingidunum University, Belgrade Her teaching experience includes both under-graduate and graduate teaching in the areas of international business, interna-tional economics, economics, and cross-cultural studies Pesakovic’s research
is focused on transition economies, economic development, and comparativestudies
Hans-Christian Pfohl is Professor of Management, Logistics, and Supply Chain
Management at Technische Universität Darmstadt, Germany He graduated as
Dr rer pol at Technische Universität Darmstadt From 1975 to 1982, he heldthe Chair of Business Administration at the University of Essen, Germany From
1982 to 2011, he held the Chair of Management and Logistics at TechnischeUniversität Darmstadt Since 2000 he has also been a professor with responsibil-ity for ‘Management and Logistics’ at the Sino-German School for PostgraduateStudies (CDHK), Tongji University in Shanghai, China In 1996, he received
an honorary doctorate degree from the University of Pannonia in Veszprém,Hungary, where he lectured as a guest professor Furthermore, Prof Pfohlwas the international programme coordinator of the Faculty of Law and Eco-nomics at Technische Universität Darmstadt for more than two decades, and
he is responsible for negotiations about international double degrees on graduate and PhD levels with universities in Brazil, China, France, Spain, andSweden He is a member of the presidential advisory board for strategic inter-national cooperations of Technische Universität Darmstadt and advises theGerman government in matters of international relationships with India andChina He has received multiple prizes and awards from scientific associations,
Trang 39post-governments, and industries His research interests are logistics, supply chainmanagement, business management, and international management.
Håkan Pihl is Associate Professor and Director of Education at Lund School
of Economics and Management, Sweden His research concerns topics such asMNE (multinational enterprise) organization and strategy, cultural influence oncoordination mechanisms, and disintegrated firms He also has an interest inareas related to environmental policy
Nick Robinson is an instructor in the School of Business at North Island
Col-lege, Canada, where he teaches international business and economics He hasdegrees in Economics (MA), International Business (MBA), and Food Science(BScAgr), all from the University of British Columbia Nick was the principalauthor of the ‘Interparse: International Trade Education in Partnership withSmall and Medium Sized Enterprises’ project proposal and was the CanadianProject Director for the Interparse Project He has also served as Chair of theSchool of Business and as a member of the North Island College Board ofGovernors
Annette Rogers served as Assistant Dean and Director of Academic
Ser-vices at the Barney School of Business, University of Hartford, USA, prior
to joining the Barney faculty as a lecturer in Management and ing department She teaches various courses in the graduate and under-graduate programmes Her research interests focus on leadership, trust,generational issues, and managing expectations She has published in the
Market-American Journal of Business Education, Journal of International Business: Teaching, Research and Practice, and other academic journals Annette Rogers regularly
presents at national and international conferences and workshops She cessfully combines her extensive consulting experience and teaching andresearch
suc-Natalie Sappleton is Senior Lecturer in Management at Manchester
Metropoli-tan University (MMU), UK In 2008–2009, she won an AHRC award tobecome a Fellow at the Kluge Centre, Library of Congress, Washington,
DC, before her appointment to a full-time lectureship in Management atMMU in 2012 In 2014, she completed her doctoral degree Her thesis,
‘The Segregation Stereotyping Bind: Gendered Social Networks and ResourceAcquisition among Men and Women Business Owners in Gender Typicaland Atypical Sectors’, applies gender role congruency theory to a study ofentrepreneurship and social capital Her research interests include gender(in)equalities and the labour market, social networks, and Internet researchmethods
Trang 40Satyendra Singh is Professor of Marketing and International Business at the
University of Winnipeg, Canada; President of the Academy of Business and
Emerging Markets; and Editor of the International Journal of Business and ing Markets His teaching and research interests lie in developing countries and
Emerg-emerging markets on issues relating to the impact of transitional governments’economic policies on business performance He has published articles in pres-tigious journals and presented papers at international conferences He is the
author of Market Orientation, Corporate Culture and Business Performance and ness Practices in Emerging and Re-Emerging Markets (Palgrave, USA) He has also edited the Handbook of Business Practices and Growth in Emerging Markets.
Busi-Grishma Shah is Assistant Professor of Management/International Business at
Manhattan College in New York She received her PhD from Rutgers University,New Jersey, in 2008 Her research interests include economic globalization, cul-tural change, emerging economies, business/knowledge process outsourcing,cross-cultural management, and international human resource management.She has published in notable academic journals and authored several bookchapters She is an active member of the Academy of International Businessand the Academy of Management
Liem Gai Sin is Senior Lecturer in International Business Management at
Ma Chung University, Indonesia Currently, he is a director of InternationalYouth Collaboration (IYC), Indonesia, which is an educational organization
in Indonesia focusing on developing international business skills for youngpeople He also shares his knowledge by teaching in other industries and sev-eral universities in Indonesia, such as IM Telkom and Universitas Padjajaran.Furthermore, Liem Gai Sin is involved in the industrial field by training and
teaching staff He is also a known columnist in Business Magazine Besides
teaching, he also leads and participates in several national research projects
on entrepreneurship, international business, and government policy on opment
devel-Gabriele Suder is Director of International Relations at the University of
Melbourne, Australia She is also Principal Fellow at Melbourne Business Schooland a consultant for Japan External Trade Organization and the United NationsConference on Trade and Development Previously, she was Full Professor andJean Monnet Chair at SKEMA Business School, France, and served as AcademicDirector at SKEMA US in Raleigh, North Carolina She is the elected President
of ‘Women at the Academy of International Business’ and is author of ous international business/regionalization and strategy books, case studies, andmedia and research articles