• Credit rights– Equal Credit Opportunity Act helps protect debtors from unethical creditors – Financial Reform Act of 2010 established the Consumer Financial Protection Bureau Regulat
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SIXTH EDITION
Chapter 7
Assessing and Securing Your Credit
Trang 27.1 Provide a background on credit
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the future with interest
– Non-installment credit: credit provided for a short period, such as department store credit
– Installment credit: credit provided for specific purchases, with interest charged on the amount borrowed
Trang 4– Revolving open-end credit: credit provided up to a specified maximum amount based on income and credit history; interest is charged each month on the remaining balance
– Helps build a good credit score
– Eliminates the need for carrying cash or writing checks
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Trang 6• Credit rights
– Equal Credit Opportunity Act helps protect debtors from unethical creditors
– Financial Reform Act of 2010 established the Consumer Financial Protection Bureau
Regulates online checking accounts, credit cards, and student loan
To ensure accurate consumer information and prevent deceptive practices
May also regulate credit rating bureaus
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Trang 10• Credit bureaus provide credit reports documenting your credit payment history
payment history
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1. Report number, date, and name to distinguish this report from others
2. Identifying information such as name, spouse’s name, birthdate, Social Security number,
addresses, occupation, etc
3. Potentially negative information from public records such as bankruptcy and tax liens
Trang 124. Accounts turned over to collection agencies, as well as resolution of these accounts
5. All account information, both open and closed accounts are included
6. List of companies that have requested your credit report
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Report Number 716-80
08/28/13
Credit Bureau P.O Box 0000 City, State, Zip Code (888) 000–0000
Public Record Information
Bankruptcy filed 04/12; Durham District Court; Case Number 873JM34; Liabilities: $56,987; Assets: $672
Collection Agency Account Information
North Shore Collection Agency (888) 000–0000
Collection Reported 11/12; Assigned 1/12 to North Shore Collection Agency; Client: Gilbert Medical Center; Amount: $1,267; Paid Collection Account
Trang 14EXHIBIT 7.2 A Sample Credit Report
Credit Account Information
Company Name
Reported
Account Number
Date Opened Individual or Joint Months
Review
Date of Last Activity
High Credit Terms Balance Past
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– Numerical rating indicating creditworthiness
– Creditors rely on this score to help determine whether or not to extend a loan– Can affect the interest rate received on loans
Trang 16– Score affected by many factors
Credit payment history
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– Bureaus don’t always have access to the same information
– Range from 350–850, with 600 being considered a good score– Correcting credit score mistakes
Contact credit bureau that issued the inaccurate report
Credit bureau required to investigate within 30 days
Trang 18• Improving your credit score
– Catch up on late payments and reduce debt
– Review household budget and cut back on necessary expenses– Destroy credit cards, but keep accounts open
– Call creditors if unable to make payments on time
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– At least twice a year for accuracy, to correct errors, to identify deficiencies
Make sure report is accurate
Review the types of information used by lenders
See what kind of information lowers credit rating and try to eliminate deficiencies
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devise a plan to improve it
Trang 22• Identity theft: theft that occurs when an individual, without permission, uses your identifying information for his or her personal gain
purposes
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– Personal costs
Feeling of violation and insecurity
Problems getting a job
Being hounded for debt that isn’t yours
Turned down for credit– Financial costs
Average individual loss is $1,500
Time and money to repair the damage
Individuals will spend an average of 600 hours dealing with damage control necessitated by identity theft
Trang 24• Identity theft tactics
– Shoulder surfing: Tactic used when an identity thief stands close to you in a public place and reads the number of your credit card as you conduct business
– Dumpster diving: Tactic used when an identity thief goes through your trash for discarded items that reveal personal information that can be used for fraudulent purposes
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– Skimming: Tactic used when a store employee steals your credit card number by copying the information contained in the magnetic strip on the card
– Pretexting: Tactic used when an identity thief poses as an employee of a company with which you conduct business, to solicit your personal information
Trang 26– Phishing: Tactic used when pretexting happens online
– Pharming: Similar to phishing, but targeted to larger audiences; tactic that directs users to bogus Web sites to collect their personal information
– Abusing legitimate access to records
– Crime rings
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– Violating your mailbox
Both incoming and outgoing mail can provide personal information
Trang 28• Protecting against identity theft
– Shielding personal information at home
Remove items containing SSN from purse/wallet
Document your accounts
Buy a shredder and use it
Do not have SSN printed on your checks
Remove your name and address from phone directories
Install a locked mailbox or rent a P.O box
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Shop online only on secured sites
Be suspicious of phone callers seeking personal information
Mail all bills with account information in a U.S Postal Service depository box
Scrutinize bank and credit card statements
Be careful using hand-held or cell phones when ordering merchandise
Be aware of delivery schedules
Never have personal checks delivered to your home
Trang 30 Protect home computer from hackers
Have mail held at the post office when on vacation– Protecting your personal information at work
Be sure photo IDs do not display SSN
Examine paycheck and stub for SSN
Examine health insurance card for SSN
Have a discussion with your human resource department
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– Identity-theft insurance
Available as part of homeowner or renter policies or as a stand-alone policy
Trang 32• Response to identity theft
– Take immediate action
– Maintain a record of all phone calls and correspondence– Contact the police
– Contact Federal Trade Commission
– Contact credit reporting companies
– Contact creditors and others who may be impacted
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Trang 34EXHIBIT 7.4 Useful Sources of Information to Protect Against Identity Theft
Check Verification Companies
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EXHIBIT 7.4 Useful Sources of Information to Protect Against Identity Theft
Federal Trade Commission
Web site Address: http://www.ftc.gov
Complaint About a Company or Business Practice: 877-382-4357
Identity theft: 877-438-4338
Trang 36EXHIBIT 7.4 Useful Sources of Information to Protect Against Identity Theft
Equifax
Web site Address: http://www.equifax.com/
Credit Fraud Info: Insert the search term "credit fraud" at the Equifax Web site Credit Report Information: 800-685-1111
Fraud Alert: 888-766-0088
Credit Reports and Scores: 866-493-9788
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EXHIBIT 7.4 Useful Sources of Information to Protect Against Identity Theft
Experian
Web site Address: http://www.experian.com/
Credit Fraud Info: Insert the search term "credit fraud" at the Experian Web site Credit Report Information: 888-397-3742
Credit Monitoring: 877-284-7942
Trang 38EXHIBIT 7.4 Useful Sources of Information to Protect Against Identity Theft
TransUnion
Web site Address: http://www.transunion.com/
Credit Fraud Info: Insert the search term "credit fraud" at the TransUnion Web site Credit Report Information: 800-888-4213
Credit Monitoring: 800-493-2392
Fraud Alert: 800-680-7289
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EXHIBIT 7.4 Useful Sources of Information to Protect Against Identity Theft
Internal Revenue Service
Web site Address: http://www.irs.gov
Social Security Administration
Web site Address: http://www.ssa.gov
U.S State Department
Passport Fraud: Go to http://www.state.gov and insert the search term "passport fraud"
Trang 40• The following are the key credit assessment and security decisions that should be
included within your financial plan:
– Is your credit standing adequate so that you can use credit?
– Is your credit and personal identity information secure?
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EXHIBIT 7.5 How Credit Standing and Security Fit Within Stephanie Spratt’s
Financial Plan
GOALS
1 Ensure that I always have easy access to credit, so that I can obtain personal loans or use credit cards whenever I desire.
2 Ensure that my credit and identity information is secure.
Trang 42EXHIBIT 7.5 How Credit Standing and Security Fit Within Stephanie Spratt’s
Financial Plan
DECISIONS
Decision Regarding My Credit Report
Contact the credit bureaus to request a copy of my credit report and ensure that my credit report is accurate If there are any deficiencies listed on my report, correct them so that I can ensure easy access to credit in the future.
Decision Regarding the Security of My Credit and Identity
Leave most of my personal information at home Carry only my Visa and MasterCard, and driver’s license with me Shred any documents I plan to discard that contain personal information.