DSpace at VNU: Retaining skilled employee, case study in Mai Diem textile & garment limited company

Retaining skilled employee, case study in Mai Diem textile & garment limited company Phạm Thu Hà Khoa Quản trị Kinh doanh Luận văn Thạc sĩ ngành: Quản trị Kinh doanh; Mã số: 60 34 05

Retaining skilled employee, case study in Mai Diem textile & garment limited company

Phạm Thu Hà

Khoa Quản trị Kinh doanh Luận văn Thạc sĩ ngành: Quản trị Kinh doanh; Mã số: 60 34 05

Người hướng dẫn: TS Nguyễn Danh Nguyên

Năm bảo vệ: 2012

Keywords Quản trị kinh doanh; Quản trị nhân lực; Công nhân dệt may; Nguồn

nhân lực

Content

TABLE OF CONTENT

ACKNOWLEDGEMENTS i

ABSTRACT ii

TÓM TẮT iv

TABLE OF CONTENT vi

LIST OF FIGURE ix

INTRODUCTION 1

1 The necessity of the thesis 1

2 Objectives of the research 3

3 Research scope 3

4 Hypothesis of the research (Research questions) 3

6 Methodology 4

7 Thesis‟s limitation 5

8 Significant 5

9 Thesis structure 5

CHAPTER 1: LITERATURE REVIEW 6

1.1Employee retention 6

1.1.1 Definition of employee retention 6

1.1.2 Reasons of employee retention 7

1.1.3 Factors make employees leave Company 8

1.2.Employee retention components 9

1.2.1 Work environment and Job Design 9

1.2.2 Leadership 11

1.2.3 Employee Recognition, Rewards and Compensation 13

1.2 Employee retention tactics 14

1.3.1 Employee Compensation 15

1.3.2 Employee Benefits 16

1.3.3 Employee Recognition and Reward Program 18

1.3.4 Job satisfaction 20

1.3.5 Creating a comfortable work environment 22

1.3.6 Coaching programmes 24

1.3 Employee retention in Garment and textile industry ………25

1.4.1 Overview on Vietnam‟s garment and textile industry 25

1.4.2 Human resource management and development solution 26

CHAPTER 2: ANALYSIS OF MAI DIEM’S EMPLOYEE RETENTION 29

2.1 Overview of Mai Diem Garment and Textile Company……… 29

2.2 The Research methodology……… 30

2.2.1 Overall approach 30

2.2.2 Questionnaire development 31

2.2.3 Target Population 32

2.3 Findings and analysis……….33

2.3.1 Benefit programs 33

2.3.2 Strategies 41

2.3.3 Organizational culture 49

2.3.4 Employee Satisfaction 57

CHAPTER 3: RECOMMENDATION AND CONCLUSION 68

3.1 Overview of the current human resource system at Mai Diem 68

3.2 Recommendation for Mai Diem Garment and Textile Company 68

3.2.1 Clear Objectives about work climate 68

3.2.2Training and Motivation 70

3.2.3 Benefits and Compensation 71

3.2.4 Communication and Assistance 72

3.2.5 Create belief for the employees in the future development of Mai Diem…….73

3.3 Action plan 74

3.3.1 The action plan in long term 74

3.3.2 The proposed action plan in short term to attract newcomers and sustain current employees from the researcher: 77

CONCLUSION 80

REFERENCE 82

APPENDIX 84

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