DSpace at VNU: Motivating employees through human resources management activities at Thang Long University

Motivating employees through human resources management activities at Thang Long University Nguyễn Thị Bích Hiền Khoa Quản trị Kinh doanh Luận văn Thạc sĩ ngành: Quản trị Kinh doanh; M

Motivating employees through human

resources management activities at Thang

Long University Nguyễn Thị Bích Hiền

Khoa Quản trị Kinh doanh Luận văn Thạc sĩ ngành: Quản trị Kinh doanh; Mã số: 60 34 05

Người hướng dẫn: TS Phạm Quý Long, ThS Hà Nguyên

Năm bảo vệ: 2012

Keywords Quản trị kinh doanh; Quản trị nhân lực; Đại học Thăng Long; Động lực

làm việc

Content

TABLE OF CONTENT

ACKNOWLEDGEMENTS i

ABSTRACT ii

TÓM TẮT iii

TABLE OF CONTENT iv

LIST OF FIGURES vii

LIST OF ABBREVIATIONS viii

INTRODUCTION 1

Necessity of the thesis 1

Problem statement 1

Research objectives 1

The research questions 2

Research methodology: 2

CHAPTER 1: HRM AND MOTIVATION WORKS IN EDUCATIONAL INSTITUTIONS 3 1.1 Human resources management in organization 3

1.1.1 Concepts and Definition 3

1.1.2 HRM objectives 4

1.1.3 Functions of HRM in an organization 6

1.1.4 HRM in Educational Institutions 8

1.2 Motivation in organization 9

1.2.1 Concepts of motivation 9

1.2.2 Motivation theories 10

1.2.3 Motivation Works in Educational Institution 17

1.3 Factors affecting motivation 18

1.3.1 External factors 18

1.3.2 Internal factors 19

1.3.3 Factors in Vietnamese Educational Environment 20

1.4 The linkage between HRM and Expectancy Theory of Motivation 22

1.4.1 Job Analysis and Expectancy theory 22

1.4.3 Training and Development 23

1.4.4 Performance Appraisal 24

1.4.5 Compensation System 24

CHAPTER 2 : ANALYSES OF MOTIVATION WORKS AT TLU 25

2.1 Thang Long University’s development strategy and orientation 25

2.2 Human resource management policies of TLU 26

2.2.1 The University’s growth and its labor force 26

2.2.2 TLU’s human resource management activities 27

2.3 An analysis of employees motivation at TLU 36

2.3.1 Analyzing tasks, duties and job performance standards of employees 37

2.3.2 Analyzing factors affecting to work performance of employees at TLU 39

2.3.3 Incentive for employees 42

2.4 Summary 48

2.4.1 Organization 48

2.4.2 HR Plan and Strategy 48

2.4.3 Job analysis 48

2.4.4 Recruitment and selection 49

2.4.5 Training and development 49

2.4.6 Performance appraisal 49

2.4.7 Compensation system 49

CHAPTER 3: SOLUTIONS FOR MOTIVATING EMPLOYEES AT TLU 50

3.1 Recommendation on the general term 50

3.2 Recommendation on the HRM term 50

3.2.1 Job analysis 50

3.2.2 Recruitment and selection process 53

3.2.3 Training and development 59

3.2.4 Performance appraisal 64

3.2.5 Compensation system 66

3.2.6 Other suggestions 71

CONCLUSION 72

REFERENCES 75

APPENDIX 1: PERFORMANCE APPRAISAL FORM 76

APPENDIX 2: SURVEY QUESTIONAIRE PREPARED FOR THANG LONG

UNIVERSITY EMPLOYEES 79

APPENDIX 3: LIST OF INTERVIEWEES 82

APPENDIX 4: THANG LONG UNIVERSITY’S PROFILE 84

APPENDIX 5: THANG LONG UNIVERSITY’S ORGANIZATION 86

REFERENCES

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http://www.moet.gov.vn/?page=11.10&view=3528

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NJ: Prentice Hall

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http://thanglong.edu.vn/tin-tuc/1257-gioi-thieu-dai-hoc-thang-long.html

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