Medical assisting Administrative and clinical procedures (5e) Chapter 1 Introduction to

When you finish this chapter, you should: Recognize the duties and responsibilities of a medical assistant, distinguish various organizations related to the medical assisting profession, explain the need for and importance of the medical assistant credentials,…

Introduction to Medical Assisting

Learning Outcomes

1.1 Recognize the duties and responsibilities

of a medical assistant.

1.2 Distinguish various organizations related

to the medical assisting profession.

1.3 Explain the need for and importance of

the medical assistant credentials.

Learning Outcomes (cont.)

1.4 Identify the training needed to become a

professional medical assistant.

1.5 Discuss professional development as it

relates to medical assisting education.

Introduction

• Fast-growing occupation

• Qualified for a variety of jobs in healthcare

• Introduction to profession

– General duties, credentials, and training

– Professional associations and organizations

– Professional development

Responsibilities of the Medical Assistant

• Responsibilities

– Administrative

– Clinical

– Laboratory

Responsibilities of the Medical Assistant

• General duties

• Entry-level duties

• Advanced duties

Responsibilities of the Medical Assistant

– Billing, bookkeeping,

insurance processing

• Advanced

– Public outreach programs

– Fee schedules

‒ HIPAA compliance officer

– Supervision

Responsibilities of the Medical Assistant

Clinical

•Entry-level

– Assisting the physician

– Asepsis and infection

control – Phlebotomy

– First aid and CPR

• Advanced

– IVs – Reporting study results

– Assisting patients with advanced directives and living wills

– Clinical trials

Responsibilities of the Medical Assistant

collect specimens properly

– Arranging laboratory

services

• Advanced

‒ OSHA compliance officer

– Moderately complex laboratory testing

Apply Your Knowledge

What are the areas or responsibility for a

medical assistant?

ANSWER: Administrative, clinical, and

laboratory

Good Job

Medical Assisting Organizations

• Professional Associations

– Set standards for quality and performance

– Define tasks and functions

– Membership

American Association of Medical

Assistants (AAMA)

• Established: 1956

• Purpose - raise standards

• Occupational Analysis

– Role Delineation Chart of the CMA (AAMA)

– Occupational Analysis of the CMA (AAMA)

– Areas of competence

American Association of Medical

American Medical Technologists (AMT)

Other Medical Assisting Organizations

• National Healthcareer Association (NHA)

‒ Certification

– Curriculum development

Other Medical Assisting Organizations

Apply Your Knowledge

List at least three things

professional medical assistant

associations do or provide.

ANSWER: Medical Assistant Associations

• Set standards for quality and performance for the

profession

• Define tasks and functions for an occupation

• Provide opportunities for member networking

• Assist members to achieve career goals

Correct

Medical Assistant Credentials

State and Federal Regulations

Administration (OSHA)

Amendments of 1988 (CLIA ‘88)

AAMA Credential

• Initial certification

• Recertification

AMT Credential

Apply Your Knowledge

Why is credentialing important?

ANSWER: Employers are looking for credentialed

applicants; it demonstrates competence and evidence

of training; and the likelihood of a legal challenge to

quality of care decreases when employees are

certified,

Training Programs

• Knowledge base

– Administrative and clinical skills

– Patient insurance product knowledge

Training Programs (cont.)

• Educational settings

– Vocational-technical high schools

– Postsecondary vocational schools

– Community and junior colleges

– 4-year colleges and

universities

• The process by which programs are

officially authorized

• Entities for accrediting MA programs

Allied Health Education Programs (CAAHEP )

Apply Your Knowledge

What is the purpose of accreditation for

medical assistant programs?

ANSWER: Accreditation ensures that the

program meets nationally accepted

standards.

Professional Development (cont.)

Professional Development (cont.)

• Continued training

– Mandatory for certification and registration

– Multi-skilled healthcare professional (MSHP)

• Reduces healthcare costs

• Expands your career opportunities

Professional Development (cont.)

Apply Your Knowledge

True or False:

Your scope of practice is the same in every state.

MSHPs increase healthcare costs.

Volunteering in a nursing home can help you get needed experience.

You must have the appropriate training

In Summary

1.1 The duties and responsibilities include

administrative, clinical, and laboratory.

1.2 Many organizations provide certification and

support to the medical assisting profession.

1.3 Certification and registration provide

recognition of your education by peers and

for advancement in your career

In Summary (cont.)

1.4 Professional training for medical assistants

includes formal training in a variety of educational settings.

1.5 Professional development refers to skills and

knowledge attained for both personal development and career advancement

End of Chapter 1

Participating in any aspect of healing is an

awe-inspiring experience.