80 test bank for managing human resources productivity quality of work life profits 9th

40 Free Test Bank for Managing Human Resources Productivity Quality of Work Life Profits 9th Edition by Cascio Multiple Choice Questions 30 Free Test Bank True – False Questions 10 Free

40 Free Test Bank for Managing Human Resources Productivity Quality of Work Life Profits 9th

Edition by Cascio Multiple Choice Questions

30 Free Test Bank True – False Questions

10 Free Test Bank Free Text Questions

40 Free Test Bank for Managing Human Resources

Productivity Quality of Work Life Profits 9th Edition

by Cascio Multiple Choice Questions

(p 6) Retention comprises all of the following activities

EXCEPT:

1 A rewarding employees for performing their jobs effectively.

2 B ensuring harmonious working relations between employees and managers.

3 C maintaining a safe, healthy work environment.

4 D identifying work requirements within an organization.

(p 6) The most vital of all resources in work settings is:

1 A people.

2 B technology.

3 C culture.

4 D finances.

(p 26-27) All of the following are prerequisites for selective

hiring EXCEPT:

1 A interviewers screen for attributes that are easy to change through training.

2 B the organization needs to be clear about the most critical skills and attributes in the applicant pool.

3 C the skills and abilities sought should be consistent with particular job

requirements and the organization's approach to the market.

4 D having a large applicant pool from which to select.

(p 18) The fundamental rethinking and radical redesign of

business processes to achieve dramatic

improvements in cost, quality, and speed is called:

1 A reengineering.

2 B Six Sigma.

3 C lean manufacturing.

4 D Total Quality Management.

(p 5) Which of the following is a characteristic of a

21st-century corporation as compared to a 20th-21st-century corporation?

1 A Focus is internal

2 B Style is structured

3 C Mass production of products

4 D Strategy is bottom-up

(p 6) Staffing is comprised of all the following activities

EXCEPT:

1 A identifying work requirements within an organization.

2 B involving employees in business strategy.

3 C recruiting, selecting, and promoting qualified candidates.

4 D determining the numbers of people and the skills necessary to do the work.

(p 24) According to the text, quality of work life is defined in

terms of:

1 A employee perceptions of their well-being at work.

2 B the level of productivity achieved by employees.

3 C objective indices of employee well-being at work.

4 D the degree to which an organization adopts Japanese managerial principles.

(p 3) Many factors are driving change, but none is more

important than the rise of:

1 A Internet technologies.

2 B women in the workforce.

3 C human resource professionals.

4 D cultural diversity.

(p 7) A broad objective of HRM is to _ of all workers in

the organization

1 A minimize the downtime

2 B optimize the usefulness

3 C scrutinize the personnel file

4 D standardize the benefits

(p 6) All of the following are general categories of HRM

activities EXCEPT:

1 A managing change.

2 B development.

3 C outplacement.

4 D adjustment.

(p 15) In a(n) _, employees operate remotely from each

other and from managers

1 A bureaucratic organization

2 B fluid organization

3 C telecommuting center

4 D virtual workplace

(p 24) Theoretically, quality of work life (QWL) involves

giving workers the opportunity to make decisions

about the design of their jobs and workplaces, and what they need to make products or to deliver services most effectively What workers want varies by country Chinese workers value:

1 A chances to learn.

2 B competitive base pay.

3 C challenging work.

4 D work/life balance.

(p 8) When senior managers take true ownership of their

responsibility to have the right people in critical

leadership roles, they are embracing their role of:

1 A Morale supervisors

2 B Technical training specialists

3 C Chief Talent Officers

4 D Applied motivational strategist

(p 25 ) _ are HR professionals who ensure today's and

tomorrow's talent, shape the organization, foster

communication, and design reward systems

1 A Cultural stewards

2 B Credible activists

3 C Strategy architects

4 D Organizational designers

(p 21) The measure of output of goods and services relative

to the input of labor, capital, and equipment is known as:

1 A quality enhancement.

2 B profits.

3 C productivity.

4 D resources.

(p 10) How do less-developed countries win from

globalization?

1 A They can sell sophisticated technologies to emerging economies.

2 B They get jobs making low-cost products for rich countries.

3 C They gain the ability to buy expensive imports.

4 D They can sell services to relatively under-developed countries.

(p 10) Examples of how globalization of companies has

affected the economy include

1 A Open boarders have allowed new ideas and technology to flow freely

2 B Accelerating productivity growth has allowed companies to be more competitive

3 C There is a growing fear that globalization only benefits big business

4 D All of the above

(p 27) The fundamental premise of high-performance

management systems is that organizations perform at

a higher level when they are able to tap the ideas,

skills, and efforts of all of their people This is a

dimension of:

1 A employment security.

2 B reduced differences in status.

3 C self-managed teams and decentralization.

4 D sharing of information.

(p 10) Coca Cola earns more than what percent of its

revenues from outside the United States?

1 A 5

2 B 25

3 C 75

4 D 95

(p 9) There is a substantial and growing body of research

evidence showing a strong connection between how firms _ and the economic results they achieve.

1 A select board members

2 B educate their management staff

3 C manage their people

4 D diversify their product line

(p 17) According to a study examining restructuring's

effects on profitability and stock returns of 500

representative companies listed on the NYSE, in terms

of profitability, which of the following categories of companies generated lower returns on assets in the year prior to the announcement of layoffs, the year when layoffs occurred, and in the two subsequent

years on a relative basis?

1 A Asset upsizers

2 B Stable employers

3 C Downsizers

4 D Upsizers

(p 15) Companies that outsource work far from their home

countries are said to be:

1 A offshoring.

2 B onshoring.

3 C outsourcing.

4 D nearshoring.

(p 24) Quality of work life (QWL) depends a lot on what

workers want _ is the main requirement of

workers in the United States

1 A Career opportunity

2 B Competitive base pay

3 C Chances to learn

4 D Challenging work

(p.18 ) Organizations strive to retain talented workers in a hot

job market by offering employees:

1 A coordination of control.

2 B flexible work schedules.

3 C Total Quality Management.

4 D unity of command.

(p 10) Which factors have contributed to the attractiveness

of globalization?

1 A Cheap labor

2 B Plentiful resources

3 C Ease of travel

4 D All of the above

(p 25) Cultural stewards do all but which of the following:

1 A Shape company culture by facilitating change

2 B Help employees find meaning in their work

3 C Serve as elected representatives of the union

4 D Manage work-life effectiveness.

(p 6) The category of HRM responsibility aimed at

preserving and enhancing employee job competence is:

1 A development.

2 B staffing.

3 C retention.

4 D managing change.

(p 8) In terms of staffing, the responsibility of line

management is:

1 A making final decisions on entry-level hires and promotions.

2 B doing a job/competency analysis.

3 C the development of legally sound performance management systems.

4 D investigation of employee complaints.

(p 14) Which of the following was NOT part of the "Three-C"

logic that dominated industrial society's approach to organizational design throughout the nineteenth and twentieth centuries?

1 A Coordination

2 B Command

3 C Control

4 D Compartmentalized information

(p 5) The challenge, opportunity, and also the frustration of

creating and managing organizations frequently stem from the _ problems that arise within them

1 A people-related

2 B union

3 C legal

4 D upper management

(p 11) Globalization has been encouraged by

1 A the ease of travel and communication

2 B the decrease in employees willing to take foreign posts

3 C the complexity of matrix organizations

4 D a lack of global resources

(p 18) Organizations known for the quality of their products

and services strongly believe that _ are the key to those results

1 A eminent board members

2 B virtual organizations

3 C employees

4 D outstanding HR managers

(p 6) _ comprises activities intended to maintain

compliance with the organization's HR policies and business strategies

1 A Staffing

2 B Retention

3 C Development

4 D Adjustment

(p 17) The goal of _ is to reduce variability from a

process (no more than 3.4 defects per million) in order

to avoid errors and increase predictability

1 A ISO 13485

2 B Total Quality Management

3 C ISO 9000

4 D Six Sigma

(p 8) (p 8) Which of the following is a retention

responsibility of the line management?

1 A Compensation and benefits

2 B Performance feedback to subordinates

3 C Management and organizational development

4 D Face-to-face resolution of conflict

(p 8) Ron is a senior production manager at an avionics

product research and development organization

Which of the following would be part of Ron's

responsibility for managing change?

1 A Providing a vision of where his unit is going.

2 B Providing expertise to facilitate the overall process of managing change.

3 C Developing legally sound performance management systems.

4 D Respecting the dignity of each individual in his unit.

(p 18) It generally takes _ before quality-management

programs become institutionalized

1 A six months

2 B three to five years

3 C five to ten years

4 D ten to fifteen years

(p 3) The 21st-century corporation must adapt itself to

management via the Web and must be:

1 A predicated on stability.

2 B organized around rigid hierarchies.

3 C built on shifting partnerships and alliances.

4 D constructed on bricks and mortar.

(p 12) The most important intellectual property in the

creative economy is:

1 A intellectual capital

2 B telemedicine

3 C music

4 D software

(p 24) _ involves giving workers the opportunity to

make decisions about the design of their jobs and

workplaces, and what they need to make products or

to deliver services most effectively

1 A ISO

2 B reengineering

3 C Six Sigma

4 D QWL

30 Free Test Bank for Managing Human Resources

Productivity Quality of Work Life Profits 9th Edition

by Cascio True - False Questions

(p 24 ) Over the past decade, organizations have become

more complex, dynamic, and fast-paced

1 True

2 False

(p 18) Reengineering is the fundamental rethinking and

radical redesign of business processes to achieve

dramatic improvements in cost, quality, and speed

1 True

2 False

(p 3) The advantage of bringing breakthrough products to

market first will be shorter than ever because

globalization will let competitors match or exceed

them almost instantly

1 True

2 False

(p 7) Changes in any single part of the HRM system have a

reverberating effect on all other parts of the system

1 True

2 False

(p 4) The new global corporation might be based in the

United States but do its software programming in Sri Lanka, its engineering in Germany, and its

manufacturing in China

1 True

2 False

(p 11) Trends will include a decrease in automated and

outsources roles, more diversity of employees, and an increased importance on technical skills for

successful mangers

1 True

2 False

(p 12) Globalization is a fact of organizational life, as

countries, companies, and workers are interconnected

as never before

1 True

2 False

(p 10) There is a growing fear among many people that

globalization benefits big companies instead of

average citizens - of America or any other country

1 True

2 False

(p 21) When productivity increases, businesses can pay

higher wages without boosting inflation

1 True

2 False

(p.14 ) In the 21st century, employers are enjoying an

abundance of skilled help

1 True

2 False

(p 10 ) Cheap labor and plentiful resources, along with ease

of travel and communication, have created global labor markets

1 True

2 False

(p 22) Company X is increasing production by adding more

employees to its workforce and scaling up its existing facilities Company X is essentially increasing its

productivity

1 True

2 False

(p 19) "Business-based flexibility" is characterized by

private deals based on individual's needs

1 True

2 False

(p 6) Managing change is an ongoing process whose

objective is to enhance the ability of an organization to anticipate and respond to developments that are only

in its external environment

1 True

2 False

(p 18) A process is a collection of activities that takes one or

more kinds of input and creates an output that is of value to a customer

1 True

2 False

(p 3) The focus for the 21st century organization is far more

likely to look like a web: a flat, intricately woven form that links partners, employees, external contractors, suppliers, and customers in various collaborations

1 True

2 False

(p 8) Recognizing that you have the right people in critical

leadership roles is not an HR responsibility, but rather

a business imperative which must be truly owned by the leaders of the firm

1 True

2 False

(p 9) One study found that a 10 percent increase in a

measure of goal-setting activity of firms was

associated with a six percent increase in industry

adjusted stock returns

1 True

2 False

(p 7) The functional areas of HRM (staffing, retention, etc.)

are the sole responsibility of the HR department

1 True

2 False

(p 24) Quality of work life is defined in terms of management

perceptions of employee physical and mental

well-being at work

1 True

2 False

(p 17) The best way for a company to gain long time

prosperity is to downsize

1 True

2 False

(p 25 ) Strategy architects administer the day-to-day work of

managing people by implementing workplace policies and advancing HR technology

1 True

2 False

(p 18) Flexibility is currently viewed by most managers and

employees as a new and effective way of working to achieve business results, rather than as an exception

or employee accommodation

1 True

2 False

(p 15) Modular corporations retain all major business

functions under one roof

1 True

2 False

(p 13 ) Big advertisers are increasingly moving away from

pay per click online advertising, as they are prone to manipulation

1 True

2 False

(p 8) One of the greatest challenges of Chief HR officers is

creating a true sense of ownership among senior

leaders as to their role of Chief Talent Officers

1 True

2 False

(p 28) The sharing of information on such things as financial

performance, strategy, and operational measures

conveys to an organization's people that they are

trusted.

1 True

2 False

(p 17) If the findings of the study that examined

restructuring's effects on 500 representative

companies listed on the NYSE is assumed to hold

good in future, a company that downsizes now will yield stock returns significantly higher than those of upsizers or stable employers

1 True

2 False

(p.16 ) Downsizing is probably the most common form of

restructuring

1 True

2 False