79 free test bank for managing human resources productivity quality of work life profits 8th

40 Free Test Bank for Managing Human Resources Productivity Quality of Work Life Profits 8th Edition by Cascio Multiple Choice Questions 30 Free Test Bank for Managing Human Resources

40 Free Test Bank for Managing Human Resources Productivity Quality of Work Life Profits 8th

Edition by Cascio Multiple Choice Questions

30 Free Test Bank for Managing Human Resources

Productivity Quality of Work Life Profits 8th Edition by

Cascio True – False Questions

9 Free Test Bank for Managing Human Resources

Productivity Quality of Work Life Profits 8th Edition by

Cascio Free Text Questions

The measure of output of goods and services relative to the input

of labor, capital, and equipment is known as:

1 A quality enhancement.

2 B profits.

3 C productivity.

4 D resources.

The category of HRM responsibility aimed at preserving and enhancing employee job competence is:

1 A development.

2 B staffing.

3 C retention.

4 D managing change.

The most vital of all resources in work settings is:

1 A people.

2 B technology.

3 C culture.

4 D finances.

Which of the following is NOT a significant feature of the

competitive business environment in which HRM activities take place?

1 A Globalization

2 B Technology

3 C Adjustment

4 D Demographic changes

All of the following are general categories of HRM activities

EXCEPT:

1 A managing change.

2 B development.

3 C outplacement.

4 D adjustment.

Organizations strive to retain talented workers in a hot job market

by offering employees:

1 A coordination of control.

2 B flexible work schedules.

3 C Total Quality Management.

4 D unity of command.

In a(n) _, employees operate remotely from each other and from managers

1 A bureaucratic organization

2 B fluid organization

3 C telecommuting center

4 D virtual workplace

Staffing is comprised of all the following activities EXCEPT:

1 A identifying work requirements within an organization.

2 B involving employees in business strategy.

3 C recruiting, selecting, and promoting qualified candidates.

4 D determining the numbers of people and the skills necessary to do the work.

A broad objective of HRM is to _ of all workers in the

organization

1 A minimize the downtime

2 B optimize the usefulness

3 C scrutinize the personnel file

4 D standardize the benefits

_ comprises activities intended to maintain compliance with the organization's HR policies and business strategies

1 A Staffing

2 B Retention

3 C Development

4 D Adjustment

According to a study examining restructuring's effects on

profitability and stock returns of 500 representative companies

listed on the NYSE, in terms of profitability, which of the following categories of companies generated lower returns on assets in the year prior to the announcement of layoffs, the year when layoffs occurred, and in the two subsequent years on a relative basis?

1 A Asset upsizers

2 B Stable employers

3 C Downsizers

4 D Upsizers

Which of the following is a retention responsibility of the line

management?

1 A Compensation and benefits

2 B Performance feedback to subordinates

3 C Management and organizational development

4 D Face-to-face resolution of conflict

Whether it is business-to-business or business-to-consumer,

_ is taking off, with annual sales now exceeding $200 billion

1 A e-commerce

2 B telemedicine

3 C online learning

4 D the virtual workplace

The most critical part of globalization is the organization's:

1 A internal plan.

2 B bureaucratic analysis.

3 C workforce.

4 D environmental assessment.

What is the responsibility of the HR department in terms of

adjustment?

1 A Morale surveys

2 B Technical training

3 C Retirement counseling

4 D Applied motivational strategies

In terms of staffing, the responsibility of line management is:

1 A making final decisions on entry-level hires and promotions.

2 B doing a job/competency analysis.

3 C the development of legally sound performance management systems.

4 D investigation of employee complaints.

It generally takes _ before quality-management programs become institutionalized

1 A six months

2 B three to five years

3 C five to ten years

4 D ten to fifteen years

_ are HR professionals who ensure today's and tomorrow's talent, shape the organization, foster communication, and design reward systems

1 A Cultural stewards

2 B Credible activists

3 C Strategy architects

4 D Organizational designers

The goal of _ is to reduce variability from a process (no more than 3.4 defects per million) in order to avoid errors and increase predictability

1 A ISO 13485

2 B Total Quality Management

3 C ISO 9000

4 D Six Sigma

According to the results of a recent study of more than 400

companies in North and South America, Europe, China, and

Australia, credible activists are HR professionals who:

1 A execute changes in strategy, and energize others to accept and embrace the changes.

2 B ensure today's and tomorrow's talent, shape the organization, foster communication, and design reward systems.

3 C deliver results with integrity, share information, build relationships of trust, take appropriate risks,provide candid observations, and influence others.

4 D recognize, articulate, and help shape company culture by facilitating change, helping employees find meaning in their work, managing work-life effectiveness, and encouraging innovation.

Organizations known for the quality of their products and services strongly believe that _ are the key to those results

1 A eminent board members

2 B virtual organizations

3 C employees

4 D outstanding HR managers

Every factor of production other than _ can be duplicated anywhere in the world

1 A workforce skills

2 B capital

3 C information

4 D raw materials

Theoretically, quality of work life (QWL) involves giving workers the opportunity to make decisions about the design of their jobs and workplaces, and what they need to make products or to

deliver services most effectively What workers want varies by country Chinese workers value:

1 A chances to learn.

2 B competitive base pay.

3 C challenging work.

4 D work/life balance.

Quality of work life (QWL) depends a lot on what workers want _ is the main requirement of workers in the United States

1 A Career opportunity

2 B Competitive base pay

3 C Chances to learn

4 D Challenging work

Which of the following was NOT part of the "Three-C" logic that dominated industrial society's approach to organizational design throughout the nineteenth and twentieth centuries?

1 A Coordination

2 B Command

3 C Control

4 D Compartmentalized information

The challenge, opportunity, and also the frustration of creating and managing organizations frequently stem from the _ problems that arise within them

1 A people-related

2 B union

3 C legal

4 D upper management

Many factors are driving change, but none is more important than the rise of:

1 A Internet technologies.

2 B women in the workforce.

3 C human resource professionals.

4 D cultural diversity.

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, and speed is called:

1 A reengineering.

2 B Six Sigma.

3 C lean manufacturing.

4 D Total Quality Management.

The fundamental premise of high-performance management systems is that organizations perform at a higher level when they are able to tap the ideas, skills, and efforts of all of their people This is a dimension of:

1 A employment security.

2 B reduced differences in status.

3 C self-managed teams and decentralization.

4 D sharing of information.

According to the text, quality of work life is defined in terms of:

1 A employee perceptions of their well-being at work.

2 B the level of productivity achieved by employees.

3 C objective indices of employee well-being at work.

4 D the degree to which an organization adopts Japanese managerial

principles.

The 21st -century corporation must adapt itself to management via the Web and must be:

1 A predicated on stability.

2 B organized around rigid hierarchies.

3 C built on shifting partnerships and alliances.

4 D constructed on bricks and mortar.

There is a substantial and growing body of research evidence showing a strong connection between how firms _ and the economic results they achieve

1 A select board members

2 B educate their management staff

3 C manage their people

4 D diversify their product line

All of the following are prerequisites for selective hiring EXCEPT:

1 A interviewers screen for attributes that are easy to change through

training.

2 B the organization needs to be clear about the most critical skills and attributes in the applicant pool.

3 C the skills and abilities sought should be consistent with particular job requirements and the

4 organization's approach to the market.

5 D having a large applicant pool from which to select.

Which of the following is a characteristic of a 21st -century

corporation as compared to a 20th -century corporation?

1 A Focus is internal

2 B Style is structured

3 C Mass production of products

4 D Strategy is bottom-up

One example of globalization is Coca-Cola, which earns more than _ percent of its revenue from outside the United States

1 A 10

2 B 20

3 C 50

4 D 80

Retention comprises all of the following activities EXCEPT:

1 A rewarding employees for performing their jobs effectively.

2 B ensuring harmonious working relations between employees and

managers.

3 C maintaining a safe, healthy work environment.

4 D identifying work requirements within an organization.

Companies that outsource work far from their home countries are said to be:

1 A offshoring.

2 B onshoring.

3 C outsourcing.

4 D nearshoring.

_ involves giving workers the opportunity to make decisions about the design of their jobs and workplaces, and what they need to make products or to deliver services most effectively

1 A ISO

2 B reengineering

3 C Six Sigma

4 D QWL

How do less-developed countries win from globalization?

1 A They can sell sophisticated technologies to emerging economies.

2 B They get jobs making low-cost products for rich countries.

3 C They gain the ability to buy expensive imports.

4 D They can sell services to relatively under-developed countries.

Ron is a senior production manager at an avionics product

research and development organization Which of the following would be part of Ron's responsibility for managing change?

1 A Providing a vision of where his unit is going.

2 B Providing expertise to facilitate the overall process of managing change.

3 C Developing legally sound performance management systems.

4 D Respecting the dignity of each individual in his unit.

30 Free Test Bank for Managing Human Resources Productivity Quality of Work Life Profits 8th Edition by Cascio True - False Questions

The best way for a company to gain long time prosperity is to downsize

2 False

If the findings of the study that examined restructuring's effects on

500 representative companies listed on the NYSE is assumed to hold good in future, a company that downsizes now will yield

stock returns significantly higher than those of upsizers or stable employers

2 False

Quality of work life is defined in terms of management

perceptions of employee physical and mental well-being at work

2 False

The new global corporation might be based in the United States but do its software programming in Sri Lanka, its engineering in Germany, and its manufacturing in China

2 False

Reengineering is the fundamental rethinking and radical redesign

of business processes to achieve dramatic improvements in cost, quality, and speed

2 False

Strategy architects administer the day-to-day work of managing people by implementing workplace policies and advancing HR technology

2 False

There is a growing fear among many people that globalization benefits big companies instead of average citizens - of America or any other country

2 False

In the 21st century, employers are enjoying an abundance of

skilled help

2 False

Changes in any single part of the HRM system have a

reverberating effect on all other parts of the system

2 False

The sharing of information on such things as financial

performance, strategy, and operational measures conveys to an organization's people that they are trusted

2 False

Originally invented as a way to improve quality, Six Sigma's main value to corporations today lies in its ability to save time and

money

2 False

In theory, less-developed countries stand to lose from

globalization because their role is limited to jobs making low-cost products for rich countries

2 False

Downsizing is probably the most common form of restructuring

2 False

When productivity increases, businesses can pay higher wages without boosting inflation

2 False

In a large business, HR provides the technical expertise in each area, while line managers use people-related business activities

in order to manage people effectively

2 False

Flexibility is currently viewed by most managers and employees

as a new and effective way of working to achieve business

results, rather than as an exception or employee

accommodation

2 False

Over the past decade, organizations have become more complex, dynamic, and fast-paced

2 False

As technology integrates with traditionally labor-intensive HR

activities, HR professionals are seeing little improvement in

response time and efficiency of the report information available

2 False

HR systems have important, practical impacts on the survival and financial performance of firms, and on the productivity and quality

of work life of the people in them

2 False

Modular corporations retain all major business functions under one roof

2 False

The advantage of bringing breakthrough products to market first will be shorter than ever because globalization will let competitors match or exceed them almost instantly

1 True

2 False

Company X is increasing production by adding more employees

to its workforce and scaling up its existing facilities Company X is essentially increasing its productivity

2 False

Capital reserves become a nation's most important competitive asset as every advanced economy becomes global

2 False

Managing change is an ongoing process whose objective is to enhance the ability of an organization to anticipate and respond to developments that are only in its external environment

2 False

"Business-based flexibility" is characterized by private deals

based on individual's needs

2 False

Big advertisers are increasingly moving away from pay per click online advertising, as they are prone to manipulation

2 False

A process is a collection of activities that takes one or more kinds

of input and creates an output that is of value to a customer

2 False

The functional areas of HRM (staffing, retention, etc.) are the sole responsibility of the HR department

2 False

Human resources information system (HRIS) is the central use of technology in HRM

2 False