174 test bank for organizational behavior 3rd edition hitt đề thi trắc nghiệm

174 Test Bank for Organizational Behavior 3rd Edition Hitt Multiple Choice Questions - Page 1 Diversity Management Programs create: 1.. A attempt to uncover the root causes of diversity

174 Test Bank for Organizational Behavior 3rd Edition Hitt

Multiple Choice Questions - Page 1

Diversity Management Programs create:

1 A) an exclusive work environment

2 B) an inclusive work environment

3 C) unrealistic work environments

4 D) realistic work environments

5 E) inconsistent work environments

In a truly inclusive workplace, everyone feels

2 B) diverse workforces

3 C) homogeneous workforces

4 D) Both A and C

5 E) Both B and C

Because of effective group management of diversity, there is

1 A) inconsistency with regard to group conflict

2 B) consistent group conflict

3 C) little intergroup conflict

4 D) effective group conflict

5 E) absolutely no group conflict

Diversity Management Programs:

1 A) have on-going timeframes.

2 B) have temporary timeframes.

3 C) have timeframes that are in flux

4 D) have timeframes that are inconsistent

5 E) have timeframes that vary

Diversity Management Programs:

1 A) attempt to uncover the root causes of diversity problems.

2 B) do not attempt to uncover the root causes of diversity problems.

3 C) can sometimes uncover the root causes of diversity problems.

4 D) are not aimed at uncovering the root causes of diversity problems

5 E) are not relevant to diversity root causes.

Diversity Management Programs create an environment where:

1 A) all associates will be stifled

2 B) all associates are allowed to reach their full potential

3 C) all associates’ growth will be compromised

4 D) all associates can choose to grow

5 E) none of the above

Diversity Management Programs:

1 A) do not assume the organization will change

2 B) do not assume that the managers will change

3 C) assume that the organization will change

4 D) assume that the managers will change

5 E) Both C and D are correct

AAPs usually provide action/changes

Affirmative Action Programs:

1 A) do not address the cause of problems.

2 B) address the cause of problems

3 C) look in detail at the causes of diversity problems

4 D) are inconsistent in addressing the cause of problems

5 E) none of the above

A multicultural organization:

1 A) values differences

2 B) fosters differences

3 C) does not value differences

4 D) does not foster differences

5 E) Both A and B are correct

All of the following are dimensions of diversity except:

1 A) social class

2 B) age

3 C) geographical background

4 D) personality

5 E) all of the above are dimensions of diversity

The most common dimension(s) of diversity is/are

1 A) gender

2 B) race

3 C) ethnicity

4 D) age

5 E) all of the above

Most organizations in the United States are

4 D) A, B and C are correct

5 E) None of the above

Monolithic organizations are:

5 E) none of the above

Affirmative Action Programs:

1 A) target women

2 B) target people with disabilities

3 C) target ethnic minorities

4 D) target racial minorities

5 E) All of the above

People of all genders, races, ethnicities, and cultural backgrounds are integrated and represented at Google Google is an example of a

5 E) plural organization

In the United States, federal contractors with 50 or more employees and government contracts of $50,000 or more) _ AAPs

1 A) can opt to have

2 B) can voluntarily to decide to have

3 C) are required to have

4 D) are not required to have

5 E) none of the above

Many individuals feel most comfortable interacting and working with people who are on a variety of dimensions

Diversity Management Programs:

1 A) target some associates

2 B) target some of the more prominent associates

3 C) target all associates

4 D) target the seasoned associates

5 E) target the underrepresented associates

Many organizations have _ diversity management programs

1 A) been forced to adopt

2 B) voluntarily adopted

3 C) scorned

4 D) turned their back on

1 A) American Association of Programs

2 B) Associated Action Programs

3 C) Affirmative Action Programs

4 D) Affirmative Association Programs

5 E) None of the above

Plural organizations take steps to be:

1 A) exclusive

2 B) inclusive

3 C) homogenous

4 D) Both A and C

5 E) Both B and C

Affirmative Action Programs:

1 A) assume individuals will assimilate into the organization

2 B) assume individuals will not assimilate into the organization

3 C) assume that it is the individual’s choice to assimilate into the organization

4 D) assume most individuals will not choose to assimilate into the organization

5 E) None of the above

69 Free Test Bank for Organizational Behavior 3rd Edition Hitt Multiple Choice Questions - Page 2

U.S federal laws prohibit employers from discriminating against employees or applicants on the basis of:

1 A) national origin

2 B) religion

3 C) disability

4 D) color

5 E) All of the above

Diversity alone _good corporate performance

As globalization increases, the need for increases

1 A) affirmative action programs

2 B) diversity management

3 C) brainstorming

4 D) climate oriented teamwork

5 E) Both C and D

A criterion for effective diversity management calls for:

1 A) the involvement of some associates

2 B) the involvement of all associates

3 C) the involvement of upper management

4 D) the involvement of middle management

5 E) none of the above

Racism, sexism, and homophobia are examples of:

5 E) None of the above

Assigning people with disabilities to easier jobs than other employees is

Companies that have paid out millions of dollars as a result of

discrimination lawsuits include:

1 A) Target and Honda

2 B) Wal-Mart and Texaco

3 C) Google and Pepsi

4 D) BP and Costco

5 E) none of the above

Monolithic organizations tend to have:

1 A) extreme occupational segregation

2 B) a lack of occupational segregation

3 C) inconsistent occupational segregation

4 D) a tolerance for some occupational segregation

5 E) none of the above

. occurs when people believe themselves not to be racists

1 A) Current racism

2 B) Adaptive racism

3 C) Modern racism

4 D) Inconsistent racism

5 E) Subtle racism

The U.S Bureau of Labor Statistics has predicted that the number of service producing jobs:

1 A) will decrease in the coming years

2 B) will increase in the coming years

3 C) remain the same in the coming years

4 D) be inconsistent in the coming years

5 E) be unpredictable in the coming years

The Equal Pay Act of 1963 applies to:

1 A) only some employers

2 B) virtually all employers

5 E) All of the above are correct answers

The proportion of men and women in the U.S population is expected to:

1 A) remain stable in the coming years.

2 B) increase in the coming years

3 C) decrease in the coming years

4 D) be inconsistent in the coming years

5 E) none of the above

The three key ingredients in a successful diversity program include

commitment by the organization’s leaders, integration of the program with the organization’s strategic plan, and _

1 A) involvement of all associates

2 B) accountability of associates

3 C) external rewards for efforts

4 D) resistance from all associates

5 E) all of the above are correct

are groups that share common interests and serve as a

mechanism for the ideas and concerns of associates to be heard by

1 A) past, present racism

2 B) overt, modern racism

3 C) covert, subtle racism

4 D) quiet, interracial racism

5 E) none of the above

Diversity management programs should also be sensitive to the needs of:

1 A) groups of disenfranchised associates

2 B) individuals who are in the minority

3 C) individuals who have been treated unfairly

4 D) special interest groups

5 E) individuals who are in the majority

Over the past ten years, more than of the people entering the U.S workforce have been members of racial or ethnic minority groups

U.S federal laws prohibit employers from discriminating against

applicants or employees on the basis of:

1 A) age

2 B) gender

3 C) race

4 D) color

5 E) All of the above

Title I of the Americans with Disabilities Act of 1990 applies to:

1 A) private employers

2 B) state employers

3 C) education employers

4 D) government employers

5 E) All of the above are correct answers

is a generalized set of beliefs about the characteristics of a group of individuals

1 A) Individual identity

1 A).The willingness to openly disagree

2 B) The way agreement is defined

.Stereotypes tend to be:

1 A) an enduring human quality

2 B) an inconsistent human quality

3 C) a temporary human quality

4 D) a rational human quality

5 E) Both B and C

_occur when two or more dimensions of diversity are correlated

5 E) none of the above answers is correct

.The first criterion for having an effective diversity program is:

1 A) level off in the coming years

2 B) decrease in the coming years

3 C) remain the same in the coming years

4 D) stagnate in the coming years

5 E) increase indefinitely in the coming years

When people feel that they have been treated unfairly, they react by:

1 A) withdrawing

2 B) performing poorly

3 C) retaliating

4 D) filing lawsuits

5 E) All of the above are correct

The percentage of black Americans in the U.S is expected to:

1 A) level off in the coming years

2 B) decrease in the coming years

3 C) remain stable in the coming years

4 D) stagnate in the coming years

5 E) increase indefinitely in the coming years

The typical composition of corporate boards of directors in the U.S suggests or reflects:

1 A) under-representation of women and minorities

2 B) lack of representation of minority women, Asian-Americans, and Hispanics

3 C) recycling of the same minority individuals

4 D) very few boards have representation from all minority groups

5 E) All of the above are correct answers

_are where the variety of team experiences, attitudes and viewpoints leads to better team performance

1 A) Synergistic effects

2 B) Collaborative staging effects

3 C) Brainstorming staging effects

4 D) Perceptive collaborative efforts

True - False Questions - Page 1

Monolithic organizations are homogeneous

In the U.S federal contractors with 50 or more employees are not required

Over the past ten years more than 75% of people entering the U.S

workforce have been members of racial or ethnic minority groups

Important characteristics related to diversity include any characteristic that may influence a person’s identity or the way in which he or she views the world

Plural organizations do not take steps to be inclusive

The purpose of Diversity Management Programs is to allow all associates

to reach their full potential

Unintentional discrimination against individuals who have religious practices that differ from those of the majority is most likely to occur in plural organizations

Diversity management programs can be aimed at recruiting and

motivating high-quality associates

The Age Discrimination in Employment Act of 1967 prohibits

organizations from discriminating against individuals over the age of 55

1 True

2 False

By the year 2050 one in every five Americans will be 65 years old or

The U.S Bureau of Labor Statistics has predicted that the number of service producing jobs will continue to grow through 2014

Title VII of the 1964 Civil Rights Act prohibits organizations from

discriminating against individuals on the basis of race, color, religion, sex,

Increasing the diversity of a work group decreases the number of

problems the group is likely to have

The proportion of racial and ethnic minorities entering the U.S workforce

is expected to increase indefinitely

1 True

2 False

A lower level manager discovers theft in his department When reporting the incident to his supervisor, he confides, “I know who is doing this, but I must interview everyone so no one will think I am prejudiced.” The

manager is engaging in discrimination

Diversity programs should be designed to meet the needs of

disadvantaged groups within an organization

Our stereotypes lead us to believe that we have more factual information about an individual or group than we have in reality

Employees whose social identity is different from the majority in their workplace are likely to feel pressured to behave in ways that are unnatural for them

1 True

2 False

Negative publicity from discrimination lawsuits tends to have no effect on

a company’s stock price

Free Text Questions - Page 1

A middle manager implements work teams as a way of improving the quality of performance among workers However, the diversity of the workforce leads to negative interactions within the teams Name two methods the manager could use to facilitate the positive effects of team diversity and reduce the negative effects and

Answer Given

group identity; group goals

Which of the forces of change is most responsible for the increasing rate

at which U.S employees working outside the U.S must develop skills in working effectively with people who speak different languages?

Answer Given

A organization is demographically and culturally

homogeneous These organizations actively discourage diversity.

Name three negative effects that firms are likely to experience as a result

of having lawsuits for discrimination filed against them

, _, and _.

Answer Given

any three of the following: legal costs, bad publicity, boycotts, fewer job applicants, lower stock prices

A recent study of Fortune 500 firms found that companies with the highest representation of in top positions strongly outperformed companies with the lowest representation of (same answer) in top

Google is an example of a organization because its

organizational culture fosters and values differences.

top or higher or highest

Name the law that protects individuals who are qualified and have a

disability _

Answer Given

Title I of the Americans with Disabilities Act of 1990

Many individuals feel most comfortable interacting and working with people who are _ to them on a variety of dimensions.

devoted to establishing personal relationships.

For a diversity management program to be successful, it must be linked to the organization’s .

Answer Given

strategic plan

.Discuss three aspects of an Affirmative Action Program

Answer Given

To prevent or remedy discrimination To focus on recruitment, mobility and

retention of minority individuals The program makes temporary changes until there is appropriate representation of disadvantaged groups This program

assumes that minority individuals will individually assimilate into the organization.

Andy prefers that people of a certain cultural group are not included in his social circle Andy’s attitude is an example of .

Answer Given

prejudice

Jennifer believes that members of a certain ethnic group are more

intelligent than members of other groups Jennifer’s belief is an example

Answer Given

language; cultural norms

Andrea is very proud of the fact that she is a Black woman She becomes angry if someone, especially another Black woman, makes a derogatory remark about people of her race Andrea has a strong .

Answer Given

social identity