Chapter 1Marketing and the Concept of Planning and Strategy A.. Importance of Business Planning TM 1-2 B.. Steps to Make Strategic Planning Effective TM 1-6 3.. Scorecard for Measuring S
Trang 1Chapter 1
Marketing and the Concept of Planning and Strategy
A Concept of Planning
1 Definition of Planning (TM 1-1)
2 Importance of Business Planning (TM 1-2)
B Concept of Strategy
1 Definition of Strategy (TM 1-3)
2 Importance of Strategy (TM 1-4)
C Concepts of Strategic Planning
1 Definition of Strategic Plan (TM 1-5)
2 Steps to Make Strategic Planning Effective (TM 1-6)
3 Scorecard for Measuring Strategic Planning Effort (TM 1-7)
4 Strategic Planning: Emerging Perspectives (TM 1-8)
D SBUs
1 What is an SBU? (TM 1-9)
2 Creation of SBUs (TM 1-0)
3 Characteristics of a Viable SBU (TM 1-11)
413
Trang 2DEFINITION OF PLANNING
A process directed toward making today’s
decisions with tomorrow in mind and a means of
preparing for future decisions so that they may be
made rapidly, economically, and with as little
disruption to the business as possible
Trang 3IMPORTANCE OF BUSINESS PLANNING
Leads to better standing for organization
Helps organization progress in ways management considers suitable
Helps manager think, decide, and act more
effectively
Helps keep organization flexible
Stimulates cooperative, integrated, enthusiastic
approach to problems
Indicates how to evaluate progress toward planned objectives
Leads to socially and economically useful results
Trang 4DEFINITION OF STRATEGY
Strategy is a pattern of major objectives, purposes,
or goals and essential policies and plans for
achieving those goals, stated in such a way as to
define what business the company is in or is to be
in and the kind of company it is or is to be
Trang 5IMPORTANCE OF STRATEGY
Any organization needs strategy when:
Resources are finite
There is uncertainty about competitive strengths and behavior
Commitment of resources is irreversible
Decisions must be coordinated between far-flung places and over time
There is uncertainty about control of initiative
Trang 6DEFINITION OF STRATEGIC PLAN
Strategic plan specifies the sequence and timing of
steps that alter competitive relationships
Trang 7PLANNING EFFECTIVE
Define goals clearly
Develop rational plans
Shape company into logical business units
Demonstrate willingness to compensate line
managers on long-term achievements
Develop at corporate level capacity to evaluate and balance competing requests from business units for funding
Match shorter-term business unit goals to a long-term concept of the company’s evolution
Trang 8SCORECARD FOR MEASURING STRATEGIC PLANNING EFFORT
Is our planning really strategic?
— Do we try to anticipate change or only project from the past?
Do our plans leave room to explore strategic alternatives?
— or do they confine us to conventional thinking?
Do we have time and incentive to investigate truly important
things?
— or do we spend excessive planning time on trivia?
Have we ever seriously evaluated a new approach to an old
market?
— or are we locked into the status quo?
Do our plans critically document and examine strategic
assumptions?
— or do we not really understand the implications of the plans
we review?
Do we consistently make an attempt to examine consumer,
competitor, and distributor responses to our programs?
— or do we assume that changes will not affect the
relationships we have seen in the past?
Source: Thomas P Hustad and Ted J Mitchell, “Creative Market Planning in a Partisan Environment,” Business
Horizons, March–April, 1982, p 64 Copyright, 1982, by the Foundation for the School of Business at
Indiana University Reprinted by permission.
Trang 9EMERGING PERSPECTIVES
Managing for competitive advantage
Viewing change as an opportunity
Managing through people
Shaping the strategically managed organization
Managing for focus and flexibility
Managing fit across all functions
Harnessing information
Trang 10WHAT IS AN SBU?
An SBU is composed of a product or product lines
with identifiable independence from other products
or product lines in terms of competition, prices,
substitutability of product, style/quality, and impact
of product withdrawal It is around this configuration
of products that a business strategy should be
designed
Trang 11CREATION OF SBUs
Strategic business units may be created by applying
a set of criteria consisting of price, competitors,
customer groups, and shared experience:
a Price—To the extent that price changes in a
product entail a review of the pricing policy of
other products, these products may have a
natural alliance
b Competitors—If various products/markets
of a company share the same group of
competitors, they may be amalgamated into an
SBU for the purpose of strategic planning
c Customers—Products/markets sharing a
common set of customers belong together
in different parts of the company having
com-mon R&D, manufacturing, and marketing
components may be included in the same SBU
Trang 12CHARACTERISTICS OF A VIABLE SBU
Have a unique business mission, independent of
other SBUs
Have a clearly definable set of competitors
Be able to carry out integrative planning relatively independent of other SBUs
Be able to manage resources in all areas
Be large enough to justify senior management
attention, but small enough to serve as a useful focus for resource allocation