STATE OF THE PROVINCE: MPUMALANGA

DHA FOOTPRINTDistrict Municipality Local Municipality DHA Presence Health Facilities Ehlanzeni Mbombela LOL Nelspruit LOS PSP Civic Centre Mpumalanga International Airport Kruger-Rob

ACTING PROVINCIAL MANAGER: Mpumalanga

PRESENTED BY

Mr RSS Zitha STATE OF THE PROVINCE: MPUMALANGA

TABLE OF CONTENT

1 Geographical outlay and Senior Management Team

2 Overview of Provincial Performance in relation to APP 2012/2013

- People and Performance Management

- Youth Development Programmes

5 Progress eradication of Corruption & vetting

6 Resources & Budget

8 Operations – Civic & Immigration Services

9 Achievements

10 Challenges

VISION AND MISSION OF THE DEPARTMENT OF HOME AFFAIRS

VISION

A safe, secure South Africa where all of its people are

proud of, and value, their identity and citizenship

MISSION

The efficient determination and safeguarding of the identity

and status of citizens and the regulation of migration to

ensure security, promote development and fulfill our

international obligation

VALUES

The DHA is committed to be:

•People-centred and caring, Patriotic

•Professional and having integrity,

•Corruption free and ethical,

•Efficient and innovative.

MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL OUTCOMES

The 12 National outcomes are at the heart of the strategic planning process of the Government and DHA is accounting for three as per the signed Minister`s performance agreement

The departmental relevant outcomes are

DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES)

STRATEGIC OUTCOME ORIENTED GOAL 1

Secure South African citizenship and identity engineered by the Civic Services Unit

STRATEGIC OUTCOME ORIENTED GOAL 2

Immigration managed effectively and securely in the national interest including economic,

social and cultural development engineered by the Immigration Unit

STRATEGIC OUTCOME ORIENTED GOAL 3

A service that is efficient, accessible and corruption free to be realised by all the departmental Units.

OVERVIEW OF THE PROVINCE

 Mpumalanga Province has a population of approximately 4 039 939 90.9%

of the population in Mpumalanga were Black African in 2011, with Ehlanzeni District consistently having the highest concentration of Black Africans compared with the other districts It has however the lowest concentration

of White population compared to the rest of the province (4.7%) A marginal increase has been seen in the proportion of the Indians/Asian population in the province.

 Provincial boundary changes mostly affected North West The second

largest decrease in land size was for Mpumalanga, which decreased by 2991.9 square kilometers with Limpopo being the main recipient of this land area

 40.9% of the population in the province is illiterate

 An increase is shown in the proportion of population that completed Grade

12 and higher education and a decline in the population with not schooling.

 Approximately 80 000 undocumented persons are found in the area Due to it’s proximity to Swaziland and Mozambique the integrity of the country is seriously challenged by the porousness of our border lines Issue was taken up with the Minister

MPUMALANGA PROVINCE - POPULATION

Overview of Provincial Performance in relation to APP 2012/2013

• Achievement in relation to 2012/2013 Provincial business plan:

•Province achieved 25 out of the 36 targets – 69%

•Registration of births within 30 days

•Fraudulent births investigated within 30 days

•Connection of online health facilities

•Launch of the provincial stakeholder forum

•Number of projected IDs issued to citizens 16 years and above in MP

•100% of high schools (472) visited in MP

•LRB applications pre-processed within 70 days

•Passports received from head office recorded on NPR at front offices within 1 day in MP (live and manual)

•Passport applications captured within 1 day, Live capture

•Live passports received back from head office registered on track and trace 1 day

•Manual passport received back from head office registered on track and trace 1 day

•Permanent residence applications referred to head office 1 day

•Permanent residence permits scanned at front offices 1 day

•Temporary residence applications referred to head office 1 day

•Temporary residence permits scanned at front offices 1 day

•Employers successfully charged

•Undocumented foreigners deported directly within 30 days

•Undocumented foreigners transferred to Lindela within 30 days

•Compliance with Performance regulatory framework

•All revenue recorded are banked on a daily basis

•Time spend in queues: Birth, Marriages and Deaths

•Successful prosecution of transgressors of departmental legislation

•100% asset register completeness ensured in MP

•ID first issue received from head office track and traced within 1 day

•ID re-issue received from head office track and traced within 1 day

Overview of Provincial Performance in relation to APP 2012/2013

•

• 7 Targets were partially achieved - 20%

•High impact outreaches (only 2 done)

•ID first issue applications registered on track and trace within 1 day (Service Points and Mobile Office take longer)

•ID re-issue applications registered on track and trace within 1 day (Service Points and Mobile Office take longer)

•ID re-issue received from head office track and traced within 1 day

•100% of South African learners writing matric in MP issued with IDs as required by examination regulations in 2012/13 (learners who applied were issued)

•Passport applications captured within 1 day in MP

•100% of cases referred to Inspectorate completed in 28 days

• 4 Targets were not achieved – 11%

•Time spend in queues: Permitting

•Time spend in queues: Ports of Entry (peak periods)

•Cases recorded, investigated and report submitted to Counter Corruption (investigator was seconded to ORTIA)

•Clearances to SSA (no vetting officer)

Act Provincial Manager

FOOTPRINT

LOMLOM

DHA FOOTPRINT

DHA FOOTPRINT

District

Municipality

Local Municipality DHA Presence Health Facilities

Ehlanzeni Mbombela LOL Nelspruit LOS (PSP) Civic Centre

Mpumalanga International Airport

Kruger-Rob Ferreira Hospital Medi Clinic LOM White

River LOS (PSP) Daantjie Themba Hospital

LOS (PSP) Msogwaba LOS (PSP) Kabokweni

Umjindi LOM Barberton

LOS (TH) Louieville (VP)

Nkomazi LOM Nkomazi LOS (VP) Mgobodzi BP Lebombo

LOS (TH) Matsamo (VP) BP Josefsdal LOM

Komatipoort LOS (TH) Mbangwane (VP) BP Mananga LOM Malelane BP Jeppes Reef

LOL Local Office Large PSP Permanent Service Point BP Border Post LOM Local Office Medium TH Thusong Centre

LOS Local Office Small VP Visiting Point

DHA FOOTPRINT

District

Thaba Chweu LOM Lydenburg LOS (PSP) Sabie

Lydenburg Hospital Matibidi Hospital Sabie Hospital LOS (TH) Leroro (VP)

Bushbuckridge LOM Mhala LOS (VP) Acornhoek Tintswalo Hospital

LOS (VP) Hluvukani LOS (VP) Lillydale LOM Mapulaneng LOS (TH) Casteel) Mapulaneng Hospital

LOL Local Office Large PSP Permanent Service Point BP Border Post

LOM Local Office Medium TH Thusong Centre

LOS Local Office Small VP Visiting Point

DHA FOOTPRINT

District

Nkangala Emalahleni LOL Witbank LOS (VP) Ogies LOS (PSP) Kriel Witbank Hospital Life Cosmos

Steve Tshwete LOM Middelburg LOS (VP) Hendrina Middelburg Hospital Emakhazeni LOM Belfast LOS (VP) Waterval Boven Waterval Boven Hospital

LOS (VP) Wonderfontein

Thembisile LOM Kwa-Mhlanga LOS (VP) Moloto

Kwa-Mhlanga Hospital

LOM Mkobola LOS (VP) Tweefontein Vlaklaagte Clinic

LOS (VP) Verena

Dr JS Moroka LOM Mdujane LOS (PSP) Mbibane Siyabuswa Clinic

LOS (PSP) Mmamehlake

Mmamehlake Hospital

LOS (TH) Marapyane

LOL Local Office Large PSP Permanent Service Point BP Border Post LOM Local Office Medium TH Thusong Centre

DHA FOOTPRINT

District

Municipality Municipality Local DHA Presence

Gert Sibande Msukaligwa LOL Ermelo LOS (PSP) Carolina Ermelo Hospital

LOS (TH) Breyten

Albert Luthuli LOM Eerstehoek LOS (VP) Dundonald BP Oshoek Embhuleni Hospital

LOS (VP) Ekulendeni BP Waverley LOS (VP)

Hartebeeskop LOS (VP) Mpuluzi

LOS (TH) Ferni LOS (VP) Tjakastad Mkhondo LOM Piet Retief LOS (VP) Driefontein BP Bothashoop, Piet Retief Hospital

LOS (VP) Kwathandeka BP Emahlathini

BP Mahamba

BP Nerston

LOL Local Office Large PSP Permanent Service Point BP Border Post LOM Local Office Medium TH Thusong Centre

DHA FOOTPRINT

District

Pixley ka Seme LOM Volksrust LOS (VP) Daggakraal Elsie Ballot Hospital

LOS (VP) Amersfoort LOS (VP) Wakkerstroom Lekwa LOM Standerton Standerton Hospital Dipaliseng LOM Secunda LOS (PSP) Balfour Trichard Hospital

LOS (TH) Tholulwazi Goven Mbeki LOM Bethal Bethal Hospital

LOL Local Office Large PSP Permanent Service Point BP Border Post LOM Local Office Medium TH Thusong Centre

LOS Local Office Small VP Visiting Point

DHA FOOTPRINT – HEALTH FACILITIES

CHALLENGES

5 HEALTH FACILITIES PREVIOUSLY CONNECTED Evander – Hospital busy with renovations

Currently collecting applications

Barberton Hospital – was upgraded Need to be

reconnected

Tonga Hospital – Nkomazi Network problem on

hospital’s side Amajuba Hospital – Volksrust – Connectivity problem at Hospital

Shongwe Hospital – Nkomazi Network problem

on hospital’s side

MUNICIPALITY OFFICE RENTAL PER MONTH LEASE END MONTH TO

MONTH COMMENTS EHLANZENI DM

Mbombela LM PM Offices R86,346.70 30/04/2014 Yes Out on tender Closing date 10 July 2013

Nelspruit LOL R202,103.53 30/09/2014 No

Hazyview LOM R30,472.2 28/02/2014 Yes

Was out on tender Responded bidder is not owner of building Request for nominated procedures to PWD Head Office

White River LOM R45,228.70 31/05/2014 Yes Out on tender Closing date 10 July 2013 Msogwaba LOS R4,459.42 31/12/2013 No

Umjindi Barberton LOM (parking) R5,000.00 30/09/2013 No

Thaba Chweu

LM Sabie LOS R9,491.93 30/11/2014 No

Nkomazi LM Malelane LOM R63,383.70 30/04/2014 Yes Negotiation Strategy recommended

Komatipoort R68,220.43 31/05/2014 Yes Bushbuckridge

LM

Casteel LOS (TH) R619.26 30/06/2014 Yes Open tender procedure recommended

MUNICIPALITY OFFICE PER MONTH LEASE END RENTAL MONTH TO MONTH COMMENTS

NKANGALA DM

Emakhazeni LM Belfast LOM R695,69.69 20/04/2016 No

Steve Tswete Middelburg LOM R48,929.38 31/05/2015 No

GERT SIBANDE DM

Msukaligwa LM Ermelo LOL 6R37,06.46 31/03/2014 Yes Negotiation strategy

recommended Albert Luthuli LM Eerstehoek LOM R44,837.10 30/06/2014 No

Yes Negotiation

strategy recommended

Yes Out on tender

Closing date 10 July 2013

Carolina LOS R13,323.79 31/01/2016 No

LEASES (cont…)

KEY AREA NUMBER PERCENTAGE

Mobile offices

MOBILE OFFICES

• 1 Mobile Office was involved in an accident and is currently at the panel beaters for repairs

• 3 Mobile offices were at the service providers to have their satellite dishes replaced

MOBILE OFFICES – ITINERARY FOR APRIL 2013

Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg

Klarinet

thusong

center Loding Tweefonfontein –E

Beestepan Secondary School Daggakraal Maromeng Masoyi Ga Mashile10

MOBILE OFFICES – ITINERARY FOR APRIL 2013

Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg

Phola

thusong

center Digwale

BANK COLLIERY SCHOOL Breyton Dundonald Acornhoek Msogwaba Ohrigstad

25Msagweni RDP area MakometsaneTweefonfontein –B2 HENRINA SP Sheepmoor Betty's Goed Gottenburg Pienaar Brondal

MOBILE OFFICES – ITINERARY FOR MAY 2013

WITBANK REGION ERMELO REGION NELSPRUIT REGION Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg Date

1 HENDRINA SP Amersfoort No operator Welverdiend ZOMBA TRUST BADFONTEIEN2

submissions LEEUFONTEIN Breyten STEYNSDORP Dixie Xanthia CLAU CLAU GRASKOP

6Bonginsimbi high DIGWALE Tweefonfontein –C

IMBABALA COMBINED SCHOOL Lothair DIEPDALE AREA Serville A Mzila BACKDOOR LERORO

7Klarinet thusong center VAALBANK Phola park KOMATI POWER Morgenzon DUNDONALD Serville B Agincourt MBONISWENI GA MOHLALA

8Phola thusong center MATSHIDING

DELIVER IDS AT SCHOOL Sheepmoor MAYFLOWER GATE Serville C MazembeniGUTSHWA BORMACHINE9Zakes high LODING Roropani HENDRINA SP Davel FERNIE AREA HluvukaniDumphries-A BIYELANI PHIRING10Ilanga high MAKOMETSANE ELANDSLAGTE FARM Perdekop LOCHEIL AREA Hluvukani MP StreamMVANGATINI ID DELIVERY

11

12

13Pineridge high SEHOKO Kameelpoort

MPHANAMA SECONDAR

Y SCHOOL New Scotland BADPLAAS AREA Clara B Ka Kumani PHUMLANI BRONDAL

14Klarinet thusong center SIYABUSWA Mathu zensloop

KANHYM SECONDAR

Y SCHOOL Nyibe NHLAZATSHE AREA Khokhovela New Forest MJEJANE APARA

15Phola thusong center VAALBANK

KWAZAMOKUHLE HIGH SCHOOL Lothair GLENMORE AREA Zoeknog Maromeng MAKOKO SPEKBOOM16Ogies high LEEUFONTEIN Kwagga –A HENDRINA SP Daggakraal NHLABA AREA Wales Islington MDLANKOMO OHRIGSTAD DAN

MOBILE OFFICES – ITINERARY FOR MAY 2013

WITBANK REGION ERMELO REGION NELSPRUIT REGION Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg Date

Y HALL Chrissismeer SWALLOWNEST AREA Majembeni Cottondale CHWENI KIWI FARM

21Klarinet thusong centerALLEMANSDRIFT Wolvenkop

HENDRINA LRB PROJECT Clifton FarmDUNDONALD Violetbank Mbondoyeni SILIGANE MEMEZILE

22Phola thusong center KWA-PHAAHLA

MHLUZI COMMUNIT

Y HALL Jericho DamWAVERLEY AREA Shatale Buffelshoek BHUGA PHIRING

23Bongiduvha combined MTHAMBOTHINI St PETERS HENDRINA SP Daggakraal FERNIE AREA London Cleaning

CLEANING

OF MOBILE OFFICE

24ST Thomas aquirius school DIGWALE

EXT 24 COMMUNIT

Y HALL Kliprug Farm

STEYNSDO

RP TRIBAL OFFICE HlamalaniRonanlsey TV TRUST COROMANDEL

26

27Magobane combined MAKOMETSANE Verena-C DOORNKOP PHASE 1 Sandspruit Farm SYDE AREA Orinocco a Cunningmore SKHILA LOCATION

28Klarinet thusong center VAALBANK Mandela OFFICE WORK NGODINI AREA Orinocco B Malamule NKOHLAKALO MGABABA FARM

29Phola thusong center LODING

DELIVER IDS AT SCHOOL MOOIPLAAS AREA Tsuvulani Tsunelani HALFWAY TONTELDOORS

30M Sindane combined HENDRINA SP Madizi Hluvukani BHAYIZANEOFFICE WORK

LM KGANANE SCHOOL

MOBILE OFFICES – ITINERARY FOR JUNE 2013 WITBANK RIGION ERMELO REGION NELSPRUIT REGION

Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala White River Lydenburg Date

3Witbank academy ALLEMANSDRIFT B Zakeni GROOTBOOM FARM Amersfoort MALAHLEKA Sommerse nt Cork SIFUNINDLELA PILGRIMSREST4

center DIGWALE ARNOT/RIETKUIL Lothair DUNDONALD Ximhungwe Belfast KABOKWENI OSHOEK

6Phakama combined Kwagga –A HENDRINA SP Perdekop BADPLAAS Agincourt Huttington GUTSHWA BOSHOEK

center MAKOMETSANE VAALBANK FARM Lutzaba STEYNSDORP Marite Mgidi MVANGATINI MAKUKE

13Khayalethu combined SEHOKO Moloto North HENDRINA SP Clifton MOOIPLAAS Goromane Gottenburg BIYELANI PANORAMA SCHOOL14

Vikelwa

school of

indestries SIYABUSWA SOMAPHEPHA VILLIAGE Nyibe DIEPDALE Madras AcornhoekSPELANYANA SPEKBOOM

16

MOBILE OFFICES – ITINERARY FOR JUNE 2013 WITBANK RIGION ERMELO REGION NELSPRUIT REGION

Date Witbank Mdujane KwaMhlanga Middelburg Ermelo Eerstehoek Nkomazi Mhala Mhala White River Lydenburg

24Nkomazi outreach ALLEMANSDRIFT Thembalethu OFFICE WORK Sandspriut Farm BETTYS GOEDNkomazi outreach Nkomazi outreach Nkomazi outreach Nkomazi outreach

25Nkomazi outreach KWA-PHAAHLA Kwaggafontein A OFFICE WORK Daggakraal MAFUFUMBE Nkomazi outreach Nkomazi outreach Nkomazi outreach Nkomazi outreach

26Nkomazi outreach MTHAMBOTHINI OFFICE WORK Doorenfontein Farm DIEPDALE Nkomazi outreach Nkomazi outreach Nkomazi outreach Nkomazi outreach

27Nkomazi outreach DIGWALE Kwaggafontein D HENDRINA SP Warburton ENGELSEDRAAI Nkomazi outreach Nkomazi outreach Nkomazi outreach Nkomazi outreach

28Nkomazi outreach MAKOMETSANE TRUCK WASH Nkomazi outreach Nkomazi outreach Nkomazi outreach Nkomazi outreach

29Nkomazi outreach Nkomazi outreach Nkomazi outreach Nkomazi outreach Nkomazi outreach

Offices ready for smart card processing in province

3 Offices in the Province have been earmarked for Smart Cart Processing.

These offices are:

•Local Office Large: Witbank

•Local Office Large: Nelspruit

•Local Office Medium: Middleburg

There are electronic queue management systems at the following offices in the Province:

Local Office Large: Witbank

Local Office Medium: White River

Local Office Large: Nelspruit

ELECTRONIC QUEUE MANAGMENT SYSTEM

Benefits of the system:

A number is issued to the client and as a result the client does not have to wait in line to be assisted

(number is called)

Gives an estimated waiting time

Indicates the number of clients waiting in an office and the number served

It is now possible to determine the busy periods

Gives a more professional impression

CAPACITY

STRUCTURE: FILLED AND VACANT POSTS

LEVEL NUMBER OF POSTS ACCORDING TO THE

STRUCTURE NUMBER OF FILLED POSTS

NUMBER OF VACANT FUNDED POSTS

Posts filled since 1 April 2013 until 31 June 2013 - 87

1 DD: Finance 3 x Control Immigration Officers

1 x ASD: Immigration 2 x Personnel Practitioners

2 x Administration Clerks 1 x Civic Services Supervisor

STRUCTURE: DETAIL OF ADVERTISED POSTS

• HRMCM no 25 of 2013: Advertised on 30 April 2013 – closing

date 20 May 2013 • DD: Oshoek • FOC: Mhala

• HRMCM no 43 of 2013: Advertised on 10 June 2013 –

closing date 24 June 2013 • SAO Finance: Witbank

• HRMCM no 50 of 2013: Advertised on 10 June 2013 –

closing date 18 June 2013 • 3 x FOC: Kwa-Mhlanga

• HRMCM no 58 of 2013: Advertised on 28 June 2013 – closing

Leave discounting (official who resigned) 1

644 Officials took leave from April to June 2013

STAFF DEVELOPMENT

03 June 2013 0 June 2013 05 June 2013 06 June 2013 07 June 2013

Opening and Welcome

Structure and Policies

Induction and Orientation

Registration of Qualification

Registration Of Birth

(264677)

Registration of Death

(264677)

Personal Amendments (264677)

Registration of Marriage

(264677)

Identity Documents and Duplications (264677)

10 June 2013 11 June 2013 12 June 2013 13 June 2013 14 June 2013

Citizenship

Passport

Finger Print (264674)

Assessment

Client Relation (1213506)

Client Relation (1213506)

Client Relation (1213506)

Assessment

8 Newly appointed Civic Service Officials attended this training