PT programming manual

gioi thieu PT programming manual

Hybrid IP-PBX

PT Programming Manual

Thank you for purchasing a Panasonic Hybrid IP-PBX

Please read this manual carefully before using this product and save this manual for future use

Model No KX-TDA100D

About this Programming Manual

The PT Programming Manual is designed to serve as a reference to programming the Panasonic HybridIP-PBX using a Panasonic proprietary telephone (PT) with display

The PT Programming Manual is divided into the following sections:

Section 1, Overview

Provides an overview of programming the PBX

Section 2, PT Programming

Serves as reference operating instructions when using a display PT to program the PBX

Feature Programming References

Provides a list of all related PT programming items for each feature

References Found in the PT Programming Manual

PT Programming Manual References

Related sections of the PT Programming Manual are listed for your reference

Feature Guide References

The Feature Guide explains what the PBX can do, as well as how to obtain the most of its many features andfacilities Sections from the Feature Guide are listed throughout the PT Programming Manual for yourreference

Links to Other Pages and Manuals

If you are viewing this manual with a PC, certain items are linked to different sections of the PT ProgrammingManual and other Hybrid IP-PBX manuals Click on a link to jump to that section

Linked items include:

• PT Programming Manual References

• Feature Guide References

Safety Notices

Please observe the safety notices in this manual in order to avoid danger to users or other people, and preventdamage to property

The notices are classified as follows, according to the severity of injury or damage:

WARNING This notice means that misuse could result in death or serious injury

CAUTION This notice means that misuse could result in injury or damage to

property

Introduction

Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped and contact an authorised Panasonic Factory Service Centre.

NOTES

• The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of

this manual To confirm the software version of your PBX, see [190] Main Processing (MPR) Software

Version Reference.

• Some optional hardware, software, and features are not available in some countries/areas Please consultyour certified Panasonic dealer for more information

• Product specifications are subject to change without notice

• Throughout this manual, PT displays and other displays are shown in English Other languages may beavailable, depending on the country or area

• In this manual, model number suffixes (e.g., KX-TDA100DCE) are omitted unless necessary.

The KX-TDA100DCE is designed to interwork with the:

• Analogue Public Switched Telephone Network (PSTN) of European countries

• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access

• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rateaccess

• ONP 2048 kbit/s digital structured leased lines (D2048S)Panasonic System Networks Co., Ltd declares that this equipment is in compliance with the essentialrequirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE)Directive 1999/5/EC

Declarations of Conformity for the relevant Panasonic products described in this manual are available fordownload by visiting:

http://www.doc.panasonic.de

Contact to Authorised Representative:

Panasonic Testing Centre

Panasonic Marketing Europe GmbH

Winsbergring 15, 22525 Hamburg, Germany

Introduction

Table of Contents

1 Overview 9

1.1 Introduction 10

1.1.1 Introduction 10

1.1.2 Password Security 11

1.1.3 Entering Characters 12

2 PT Programming 15

2.1 PT Programming 16

2.1.1 Programming Instructions 16

2.1.2 Slot Number and Port Number 19

2.1.3 Basic Programming 20

[000] Date & Time 20

[001] System Speed Dialling Number 20

[002] System Speed Dialling Name 20

[003] Extension Number 20

[004] Extension Name 21

[005] Extension Personal Identification Number (PIN) 21

[006] Operator Assignment 21

[007] DSS Console Paired Telephone 21

[008] Absent Message 22

[010] Charge Margin 22

[011] Charge Tax 22

[012] Charge Rate per Unit 22

2.1.4 System Management Programming 23

[100] Flexible Numbering 23

[101] Time Service Switching Mode 23

[102] Time Service Starting Time 23

[103] Idle Line Access (Local Access) 24

[110] System Password for Administrator—for PT Programming 24

[111] System Password for User—for PT Programming 24

[112] Manager Password 24

[120] Verification Code 24

[121] Verification Code Name 25

[122] Verification Code Personal Identification Number (PIN) 25

[123] Verification Code COS Number 25

[130] Decimal Point Position for Currency 25

[131] Currency 25

[190] Main Processing (MPR) Software Version Reference 26

2.1.5 Timer Programming 27

[200] Hold Recall Time 27

[201] Transfer Recall Time 27

[203] Intercept Time 27

[204] Hot Line Waiting Time 27

[205] Automatic Redial Repeat Times 27

[206] Automatic Redial Interval 27

[207] Door Unlock Time 28

[208] Call Duration Count Starting Time for LCOT 28

[209] DISA Delayed Answer Time 28

[210] DISA Trunk-to-Trunk Call Prolong Time 28

[211] DISA Intercept Time 28

2.1.6 TRS/Barring/ARS Programming 29

Table of Contents

[301] TRS/Barring Denied Code 29

[302] TRS/Barring Exception Code 29

[303] Special Carrier Access Code 29

[304] Emergency Number 29

[320] ARS Mode 29

[321] ARS Leading Number 30

[322] ARS Routing Plan Table Number 30

[325] ARS Exception Number 30

[330] ARS Routing Plan Time Table 30

[331–346] ARS Routing Plan Table (1–16) 31

[350] ARS Carrier Name 31

[351] ARS Trunk Group for Carrier Access 31

[352] ARS Removed Number of Digits for Carrier Access 31

[353] ARS Carrier Access Code 31

2.1.7 Trunk Programming 32

[400] LCOT/BRI Trunk Connection 32

[401] LCOT/BRI Trunk Name 32

[402] LCOT/BRI Trunk Group Number 32

[409] LCOT/BRI Trunk Number Reference 32

[410] LCOT Dialling Mode 32

[411] LCOT Pulse Rate 32

[412] LCOT DTMF Minimum Duration 33

[413] LCOT CPC Signal Detection Time—Outgoing 33

[414] LCOT CPC Signal Detection Time—Incoming 33

[415] LCOT Reverse Circuit 33

[416] LCOT Pause Time 33

[417] LCOT Flash/Recall Time 33

[418] LCOT Disconnect Time 34

[420] BRI Network Type 34

[421] BRI DIL/DDI/MSN Selection 34

[422] BRI Subscriber Number 34

[424] BRI Layer 1 Active Mode 34

[425] BRI Layer 2 Active Mode 34

[426] BRI Configuration 35

[427] BRI TEI Mode 35

[450] DIL 1:1 Destination 35

[451] DID Number 35

[452] DID Name 35

[453] DID Destination 36

[471] Host PBX Access Code 36

[472] Extension-to-Trunk Call Duration 36

[473] Trunk-to-Trunk Call Duration 36

[475] DISA Silence Detection 36

[476] DISA Continuous Signal Detection 37

[477] DISA Cyclic Signal Detection 37

[490] Caller ID Signal Type 37

[491] Pay Tone Signal Type 37

2.1.8 COS Programming 38

[500] Trunk Group Number 38

[501] TRS/Barring Level 38

[502] Trunk Call Duration Limitation 38

[503] Call Transfer to Trunk 38

[504] Call Forwarding to Trunk 38

[505] Executive Busy Override 39

[506] Executive Busy Override Deny 39

Table of Contents

[507] DND Override 39

[508] Account Code Mode 39

[509] TRS/Barring Level for System Speed Dialling 39

[510] TRS/Barring Level for Extension Dial Lock 39

[511] Manager Assignment 39

[512] Permission for Door Open Access 40

[514] Time Service Manual Switching 40

[515] Wireless XDP Parallel Mode for Paired Telephone 40

[516] Programming Mode Limitation 40

2.1.9 Extension Programming 41

[601] Terminal Device Assignment 41

[602] Class of Service 41

[603] Extension User Group 41

[604] Extension Intercept Destination 41

[605] Call Forwarding—No Answer Time 41

[606] CLIP/COLP Number 42

[620] Incoming Call Distribution Group Member 42

[621] Incoming Call Distribution Group Delayed Ringing 42

[622] Incoming Call Distribution Group Floating Extension Number 42

[623] Incoming Call Distribution Group Name 42

[624] Incoming Call Distribution Group Distribution Method 43

[625] Destination for Overflow Time Expiration 43

[626] Overflow Time 43

[627] Destination When All Busy 43

[628] Queuing Call Capacity 43

[629] Queuing Hurry-up Level 44

[630] Queuing Time Table 44

[631] Sequences in Queuing Time Table 44

[632] Maximum Number of Agents 44

[640] Extension User Groups of a Paging Group 44

[641] External Pagers of a Paging Group 45

[650] Extension User Groups of a Pickup Group 45

[660] VM Group Floating Extension Number 45

[680] Idle Extension Hunting Type 45

[681] Idle Extension Hunting Group Member 46

[690] PS Registration 46

[691] PS Termination 46

[692] Personal Identification Number (PIN) for PS Registration 46

[699] CS Status Reference 46

2.1.10 Resource/Interface Programming 47

[700] External Pager Floating Extension Number 47

[710] Music Source Selection for BGM2 47

[711] Music on Hold 47

[712] Music for Transfer 47

[720] Doorphone Call Destination 47

[729] Doorphone Number Reference 48

[730] Outgoing Message (OGM) Floating Extension Number 48

[731] Outgoing Message (OGM) Name 48

[732] DISA Security Mode 48

2.1.11 SMDR & Maintenance Programming 49

[800] RS-232C Parameter—New Line Code 49

[800] RS-232C Parameter—Baud Rate 49

[800] RS-232C Parameter—Word Length 49

[800] RS-232C Parameter—Parity Bit 49

Table of Contents

[801] External Modem Control 49

[802] SMDR Page Length 50

[803] SMDR Skip Perforation 50

[804] SMDR Outgoing Call Printing 50

[805] SMDR Incoming Call Printing 50

[810] Remote Programming 50

[811] Modem Floating Extension Number 50

[812] ISDN Remote Floating Extension Number 50

2.1.12 Card Programming 51

[900] Slot Card Type Reference 51

[901] Slot Card Deletion 51

[902] Slot Card Reset 51

[910] OPB3 Option Card Type Reference 51

[911] OPB3 Option Card Deletion 51

Feature Programming References 53

Table of Contents

Table of Contents

Section 1 Overview

This section provides an overview of programming the PBX.

1.1 Introduction

1.1.1 Introduction

These programming instructions are designed to serve as an overall system programming reference for thePanasonic Hybrid IP-PBX Each feature in the PBX has default settings that can be changed to customise thePBX to your requirements These settings control the functions of the PBX, and changing them is referred to

as "system programming"

Only one person can perform system programming at a time Any other users trying to enter system

programming mode will be denied access

Ways to Programme

There are two programming methods:

• PC (Personal Computer) Programming

All features and settings of the PBX can be programmed through PC programming with MaintenanceConsole Installing and starting Maintenance Console are explained in the Installation Manual

• PT (Proprietary Telephone) Programming

A subset of the features and settings of the PBX can be programmed using a PT PT programming isdescribed in Section 2.1 PT Programming An extension user can perform system programming byentering three-digit programming numbers with a PT

1.1.1 Introduction

1.1.2 Password Security

To maintain system security, system passwords are required to access certain programming functions of thePBX By giving different users access to different passwords, it is possible to control the amount of

programming that each user is able to perform

The following types of system passwords are available:

System Password (PT) for

User

Used to access user-level PT programming The specific PTprogramming items that may be programmed at user levelcan be selected through system programming

To the Administrator or Installer regarding the system password

1. Please provide all system passwords to the customer

2. To avoid unauthorised access and possible abuse of the PBX, keep the passwords secret, and informthe customer of the importance of the passwords, and the possible dangers if they become known toothers

3. The PBX has default passwords preset For security, change these passwords the first time that youprogramme the PBX

4. Change the passwords periodically

5. It is strongly recommended that passwords of 10 numbers or characters be used for maximumprotection against unauthorised access For a list of numbers and characters that can be used in systempasswords, refer to Section 1.1.3 Entering Characters

1.1.2 Password Security

1.1.3 Entering Characters

The following characters can be used when storing a name, message, or other text entry data using a PT Thetables below show you the characters available by pushing each button a specific number of times

Table 1 (Standard mode)

Table 1 (Standard mode for RU model)

1.1.3 Entering Characters

Table 2 (Option mode)

Table 2 (Option mode for CE model)

1.1.3 Entering Characters

Table 2 (Option mode for RU model)

[Example of Entering Characters]

• To erase the character on the cursor, press CLEAR

• To move the cursor to the left, press

• To move the cursor to the right, press When entering two or more characters that use the samebutton consecutively (e.g "G" and "I"), you must press this button or the FWD/DND button after enteringthe first character

• If SELECT is pressed, the characters for each button will be displayed in reverse order

• To toggle between Table 1 and Table 2 when using the KX-NT300/KX-DT300/KX-T7600 series, pressthe leftmost soft button

1.1.3 Entering Characters

Section 2

PT Programming

This section serves as reference operating instructions when using a display PT to programme the PBX.

Only one system programming session can be performed at a time This means that only one user can accesssystem programming at a time, whether through a PT or PC.

For a list of characters that can be entered during system programming, see Section 1.1.3 Entering

Characters

Buttons and Functions

Fixed Buttons

Function KX-NT300/KX-DT300 KX-NT136/KX-T7600

PREVIOUSNEXT

(Page up)(Page down)ENTER

Back to Previous Menu(CANCEL)

PAUSE PAUSE PROGRAM

AUTO ANS MUTE MESSAGE SELECT

2.1.1 Programming Instructions

Fixed Buttons

Function KX-NT300/KX-DT300 KX-NT136/KX-T7600

FLASH/

RECALL FLASH

TRANSFER CLEAR

INTERCOM SECRET

Entering System Programming Mode

Using a PT to perform system programming allows an authorised extension user to set a wide range of PBXfeatures and parameters

There are two levels of system programming that can be performed with a PT: administrator-level programmingand user-level programming

Number Programming Group Title Description

[1XX] System ManagementProgramming Global system parameters

[3XX] TRS/Barring/ARS Programming TRS/Barring and Automatic Route Selection (ARS)programming

2.1.1 Programming Instructions

Number Programming Group Title Description

[4XX] Trunk Programming Trunk, trunk group, and BRI line settings

[6XX] Extension Programming Extension feature settings

[7XX] Resource/InterfaceProgramming PBX interface and external device settings

[8XX] SMDR & MaintenanceProgramming Station Message Detail Recording (SMDR) andmaintenance feature settings[9XX]

Card Programming Used to display the cards currently installed in the

PBX, or to delete a card from system programmingbefore physically removing it

2.1.1 Programming Instructions

2.1.2 Slot Number and Port Number

Some programming items require a slot number and port number to be entered, as in the example below

[410]

Slot No Port No.

Slot numbers and port numbers are entered as two-digit numbers (e.g., "04" for slot 4)

Available Slot Entry Values

2.1.2 Slot Number and Port Number

2.1.3 Basic Programming

[000] Date & Time

[In 12-hour Format]

[In 24-hour Format]

Speed Dialling No Telephone No.

CANCEL

NEXT

To the Next Speed Dialling No.

To the Desired Speed Dialling No.

[002] System Speed Dialling Name

• Extension numbers of PSs can be a maximum of 4 digits

• If PC Phone, PC Console, or a CTI application is running on a PC connected to an extension whoseextension number is to be programmed/modified, quit the application first

[004] Extension Name

Extn No.

[005] Extension Personal Identification Number (PIN)

[005]

END Max 10 digits

The cost of such calls will be billed to the owner/renter of the PBX

To protect the PBX from this kind of fraudulent use, we strongly recommend:

a. Keeping PINs secret

b. Selecting complex, random PINs that cannot be easily guessed

c. Changing PINs frequently

Charge Rate

END

2.1.3 Basic Programming

2.1.4 System Management Programming

CANCEL

NEXT

To the Next Location No.

To the Desired Location No.

[102] Time Service Starting Time

[In 12-hour Format]

[102]

01:00–12:59

Hour:Minute

END ENTER

To the Next Time No.

To the Next Day No.

AM/PM SELECT

2.1.4 System Management Programming

[In 24-hour Format]

To the Next Time No.

To the Next Day No.

[103] Idle Line Access (Local Access)

[121] Verification Code Name

The cost of such calls will be billed to the owner/renter of the PBX

To protect the PBX from this kind of fraudulent use, we strongly recommend:

a. Keeping PINs secret

b. Selecting complex, random PINs that cannot be easily guessed

c. Changing PINs frequently

[123] Verification Code COS Number

[190] Main Processing (MPR) Software Version Reference

[190]

Reference only

MPR Version

END ENTER

2.1.4 System Management Programming

[207] Door Unlock Time

To the Next Location No.

To the Desired Location No.

[302] TRS/Barring Exception Code

[321] ARS Leading Number

[330] ARS Routing Plan Time Table

[In 12-hour Format]

01–16

Plan Table No.

01–12/00–59

Hour:Minute

0 Sun/1 Mon/2 Tue/

3 Wed/4 Thu/5 Fri/6 Sat

[In 24-hour Format]

Plan Table No.

00–23/00–59

Hour:Minute

0 Sun/1 Mon/2 Tue/

3 Wed/4 Thu/5 Fri/6 Sat

[331–346] ARS Routing Plan Table (1–16)

0 Sun/1 Mon/2 Tue/

3 Wed/4 Thu/5 Fri/6 Sat

[350] ARS Carrier Name

[351] Carrier Table No Trunk Group No.

END

SELECT

[352] ARS Removed Number of Digits for Carrier Access

0–15

Digits to Remove

END

[353] ARS Carrier Access Code

[353] Carrier Table No.

SELECT (AUTO ANS/MESSAGE)

To the Next Port No.

To the Desired Port No.

Slot No Port No.

[401] LCOT/BRI Trunk Name

[410] LCOT Dialling Mode

[410]

Slot No Port No.

[411] LCOT Pulse Rate

[412] LCOT DTMF Minimum Duration

[412]

SELECT

Slot No Port No.

[413] LCOT CPC Signal Detection Time—Outgoing

[413]

0: None/1: 6.5/

Slot No Port No Mode No.

[414] LCOT CPC Signal Detection Time—Incoming

[414]

END

Slot No Port No Mode No.

[415] LCOT Reverse Circuit

[415]

Disable/

Outgoing/Both Call

END SELECT

Slot No Port No.

[416] LCOT Pause Time

Slot No Port No.

[417] LCOT Flash/Recall Time

Slot No Port No.

2.1.7 Trunk Programming

[418] LCOT Disconnect Time

[418]

0.5/1.5/2.0/

4.0/12.0 s

END SELECT

Slot No Port No.

[420] BRI Network Type

[421] BRI DIL/DDI/MSN Selection

[422] BRI Subscriber Number

Max 16 digits

Subscriber No.

END

[424] BRI Layer 1 Active Mode

After changing this setting, perform [902] Slot Card Reset to enable the new setting

[425] BRI Layer 2 Active Mode