Learning Objectives• Determine why a business would choose a low-cost, differentiation, or speed-based strategy • Explain the nature and value of a market focus strategy • Illustrate how
Trang 1Strategy
Chapter 8
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Trang 2Learning Objectives
• Determine why a business would choose a low-cost, differentiation, or speed-based strategy
• Explain the nature and value of a market focus strategy
• Illustrate how a firm can pursue both low-cost and differentiation strategies
• Identify requirements for business success at different stages of industry evolution
• Determine good business strategies in fragmented and global industries
• Decide when a business should diversify
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Trang 3Basic Issues in Business Strategy
• What strategies are most effective at building sustainable competitive advantages for single business units?
• Should dominant-product/service businesses diversify to build value and competitive
advantage?
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Trang 4Evaluating and Choosing Business Strategies: Seeking Sustained Competitive Advantage
• The two most prominent sources of competitive
advantage can be found in the business’s cost
structure and its ability to differentiate the
business from competitors
• Businesses that have one or more
sources/capabilities that let them operate at a lower cost will consistently outperform their rivals that don’t
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Trang 5Evaluating Cost Leadership Opportunities
• Business success built on cost leadership
requires the business to be able to provide its product or service at a cost
below what its competitors can achieve
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Trang 6Low-cost Strategies
• Business strategies that seek to establish term competitive advantages by emphasizing and perfecting value chain activities that can
long-be achieved at costs substantially long-below what competitors are able to match on a sustained basis This allows the firm, in turn, to
compete primarily by charging a price lower than competitors can match and still stay in business.
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Trang 7Ex 8.1 Evaluating a Business’s Cost Leadership Opportunities
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Trang 8Sustainable Low-Cost Activities
1 Some low-cost advantages reduce the likelihood of
buyers’ pricing pressure
2 Truly sustained low-cost advantages may push rivals into
other areas
3 New entrants competing on price must face an
entrenched cost leader
4 Low-cost advantages should lessen the attractiveness of
substitute products
5 Higher margins allow low-cost producers to withstand
supplier cost increases
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Trang 9Risks of a Cost Leadership Strategy
1 Many cost-saving activities are easily duplicated
2 Exclusive cost leadership can be a trap
3 Obsessive cost cutting can shrink other
competitive advantages
4 Cost differences often decline over time
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Trang 10Evaluating Differentiation
• Differentiation requires that the business have
sustainable advantages that allow it to provide buyers with something uniquely valuable to them
• Differentiation usually arises from one or more activities in the value chain that create a unique value important to buyers
• Strategists use benchmarking and consider the 5 forces in considering differentiation
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Trang 11• A business strategy that seeks to build competitive advantage with its product or service by having it be “different” from other available competitive products based on
features, performance, or other factors not directly related to cost and price The
difference would be one that would be hard
to create and/or difficult to copy or imitate.
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Trang 12Ex 8.3 Evaluating a Business’s Differentiation Opportunities
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Trang 13Evaluating Speed as a Competitive Advantage
• Speed-based strategies, or rapid
response to customer requests or market and technological changes, have become a major source of
competitive advantage for numerous firms in today’s intensely competitive global economy
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Trang 14Ex 8.6 Evaluating a Business’s Rapid Response
(Speed) Opportunities
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Trang 15Speed can be created by:
• Speed in delivery or distribution
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Trang 16Risks of Speed-based Strategy
• Speeding up activities that haven’t been conducted in a fashion that prioritizes rapid response should only be done after considerable attention to training,
reorganization, and/or reengineering
• Some industries may not offer much advantage to the firm that introduces some forms of rapid response
• Customers in such settings may prefer the slower pace or the lower costs currently available, or they may have
long time frames in purchasing
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Trang 17Evaluating Market Focus as a Way to Competitive Advantage
• Market focus: the extent to which a
business concentrates on a narrowly defined market
• Small companies, at least the better
ones, usually thrive because they serve narrow market niches
compete on the basis of low cost, differentiation, and rapid response against much larger businesses with greater resources
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Trang 18Market Focus
• This is a generic strategy that applies a differentiation strategy approach, or a low- cost strategy approach, or a combination – and does so solely in a narrow (or “focused”) market niche rather than trying to do so
across the broader market The narrow focus may be geographically defined by product
type features, or target customer type, or some combination of these.
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Trang 19Risks of Market Focus
• The risk of focus is that you attract major competitors
who have waited for your business to “prove” the market
• Publicly traded companies built around focus
strategies become takeover targets for large firms seeking to fill out a product portfolio
• Slipping into the illusion that it is focus itself, and not
low cost, etc that is creating the business’s success.
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Trang 20Stages of Industry Evolution and Business Strategy Choices
• The requirements for success in industry segments
change over time
• Strategists can use these changing requirements,
which are associated with different stages of industry evolution, as a way to isolate key competitive advantages and shape strategic choices around them
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Trang 21Emerging Industries
• Emerging industries are newly
formed or re-formed industries that typically are created by
technological innovation, newly emerging customer needs, or other economic or sociological changes
• There are no “rules of the game”
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Trang 22Business Strategies in Emerging Industries
• Technologies that are most proprietary to the pioneering firms and technological uncertainty will unfold
• Competitor uncertainty because of inadequate information about competitors, buyers, and the timing of demand
• High initial costs but steep cost declines
• Few entry barriers
• First-time buyers requiring initial inducement to purchase
• Inability to obtain raw materials and components until suppliers gear up to meet the industry’s needs
• Need for high-risk capital because of the industry’s uncertain prospects
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Trang 23Emerging Industries
For success in this industry setting, business strategies require one or more of these features:
• The ability to shape the industry’s structure
• The ability to rapidly improve product quality and
performance features
• Advantageous relationships with key suppliers and
promising distribution channels
• The ability to establish the firm’s technology as the
dominant one
• The early acquisition of a core group of loyal customers
and then the expansion of that customer base
• The ability to forecast future competitors
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Trang 24Competitive Advantages and Strategic Choices in Growing Industries
industry
• At this stage, growth industry strategies that
emphasize brand recognition, product differentiation, and the financial resources to support both heavy marketing expenses and the effect of price competition on cash flow can be key strengths
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Trang 25Growth Industries
• For success in this industry setting, business strategies require one or more of the following features:
• The ability to establish strong brand recognition
• The ability and resources to scale up to meet increasing demand
Strong product design skills to be able to adapt products and services
The ability to differentiate the firm’s product[s] from competitors entering
the market
R&D resources and skills to create product variations
The ability to build repeat buying from established customers
Strong capabilities in sales and marketing
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Trang 26Competitive Advantages and Strategic Choices in
Mature Industries
• As an industry evolves, its rate of growth
eventually declines
strategies sell increasingly to experienced,
repeat buyers who are now making choices among known alternatives
and service as knowledgeable buyers expect similar price and features
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Trang 27Mature Industries
Strategy elements of successful firms in maturing industries often include the following:
• Product line pricing
• Emphasis on process innovation that permits low-cost product
design, manufacturing methods, and distribution synergy
• Emphasis on cost reduction
• Careful buyer selection to focus on buyers who are less
aggressive, more closely tied to the firm, and able to buy more from the firm
• Horizontal integration to acquire rival firms whose weaknesses
can be used to gain a bargain price
• International expansion to markets where attractive growth
and limited competition still exist
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Trang 28Competitive Advantages and Strategic Choices in Declining Industries
• Declining industries are those that make products
or services for which demand is growing slower than demand in the economy as a whole or is actually declining
• Focus on higher growth or a higher return
• Emphasize product innovation and quality
improvement
• Emphasize production and distribution efficiency
• Gradually harvest the business
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Trang 29Competitive Advantage in Fragmented Industries
• A fragmented industry is one in which no firm
has a significant market share and can strongly influence industry outcomes
• Tightly managed decentralization
Trang 30Competitive Advantage in Global Industries
• A global industry is one that comprises firms
whose competitive positions in major geographic
or national markets are fundamentally affected by their overall global competitive positions
products
foreign countries
directly in the markets of one or more foreign countries
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Trang 31Four Generic Global Competitive Strategies
• Broad-line global competition
• Global focus strategy
• National focus strategy
• Protected niche strategy
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Trang 32Ex 8.11 Grand Strategy Selection Matrix
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Trang 33Ex 8.12 Model of Grand Strategy Clusters
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Trang 34Building Value as a Basis for Choosing Diversification
or Integration
• The grand strategy selection matrix and
model of grand strategy clusters are useful tools to help dominant product company managers evaluate and narrow their
choices among alternative grand strategies
choose diversification or integration eventually create another management challenge
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Trang 35Key Terms
• Concentrated growth
• Concentric diversification
• Conglomerate diversification
• Grand strategy clusters
• Grand strategy selection matrix
• Growth industry strategies
• Horizontal acquisition
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Trang 36Key Terms (contd.)