Kỹ năng phỏng vấn cho nhà tuyển dụng Interviewing Skills for Supervisors

Session ObjectivesBy the end of this session, you will be able to: interviewing Conduct successful interviews... Plan Your Strategy• Know and understand ASU’s policies and procedures • D

Interviewing Skills For Hiring Managers

Session Objectives

By the end of this session, you will be able to:

interviewing

Conduct successful interviews

Session Outline

effectively

Why Interviews Are Important

Interviews:

candidates face-to-face

weaknesses, and suitability for the job

for making the best hiring decisions

Legal and Policy Issues

• Fair employment laws

• ASU’s EEO policy

• Discrimination complaints

• Discrimination lawsuits

Types of Interviews

• Initial screening

• One on one

• Multiple interviews

• Selection committee

• Finalists’ interviews

Plan Your Strategy

• Know and understand ASU’s policies and procedures

• Determine key selection criteria

• Prepare a description of the job and the organization

• Create an outline and develop interview questions

• Brief selection committee members on interview format

• Arrange for a quiet, private meeting place

Plan Your Strategy (cont.)

• Be sure to allow enough time for each interview

• Anticipate interruptions

• Make sure you have the supplies you need

• Allow sufficient time between interviews

Develop Interview Questions

• Review applications and résumés

• Prepare a list of questions

• Make sure questions relate to job

qualifications

• Create open-ended questions

• Plan for easy follow-up

Key Questions to Ask

Conduct the Interview

• Greet applicants

• Introduce yourself and others on the selection committee

• Break the ice

• Talk about the job and the organization

Conduct the Interview (cont.)

• Focus on qualifications for the job

• Avoid stereotyping

• Allow silence

• Take notes

Interviewing Don’ts

• Do not ask discriminatory questions

• Do not ask personal questions

• Do not allow superficial impressions to influence your decision

Questions to Avoid

• Age

Questions to Avoid (cont.)

financial situation

Conclude the Interview

• Ask for additional questions

• Explain notification procedure

• Give an expected start date for the job

• Describe the next steps

• Thank candidates for

Review Your Notes

Evaluate Candidates

responses

Matrix

job-related

Key Points to Remember

process

evaluate interviews with job candidates

and judgments

ask for help