Ladies and gentlemen, in 2010, with great efforts made by all staff of the bank, VPBank overcame most of the difficulties and challenges in the market and achieved positive results by th
Trang 1No 8 Le Thai To, Hoan Kiem District, Ha Noi
Tel: 04.39288869customer Service: 04.39288880 / 1900545415
www.vpb.com.vn
Trang 2to SucceSS
BoLD tRAnSFoRmAtion
Trang 4TaBLE OF cONTENTS
68 Message from VPBank's chairman - Mr Ngo chi Dzung
70 Message from VPBank's chief Executive Officer - Mr Nguyen Hung
72 VPBank at a Glance
77 Board of Directors' Report
79 Board of Management's Report
Trang 5BoLD tRAnSFoRmAtion
Trang 6to SucceSS
Trang 7Dear clients and Shareholders,
On behalf of VPBank’s Board of Directors, i would
like to express our sincere thanks to Shareholders
and clients for your support over the last year
The year 2010 has passed with challenges and
fluctuations in the country’s overall economy in
general and with businesses in particular VPBank is
not an exception but we have managed to overcome
these challenges successfully VPBank’s notable
features in 2010 are the organizational stability, the
overachievement of profit targets and the change
of the bank’s image yet, to develop further from the
second –tier to the number one retail bank in Vietnam
as well as among top five jointstock banks in Vietnam
by 2014, VPBank needs to choose our own path
Bold transformation for success or continuous
development as it is? That’s the question that the
Board of Directors and Board of Management have
pondered, and finally arrived at a solution after
working with strategic consulting partners
But where to start transformation?
a new vision with new ambitious goals and a new
brand image that is professional, dedicated, simple,
differentiated are the very first changes Subsequent
changes would be the introduction of new sales skills,
new products and services, new style transaction
points, new service model, etc, which will take place
in the near future
To achieve these ambitious goals, VPBank sets its
development mission and philosophy as follows: top
priority placed on customers’ benefits; attention paid to
employees’ and shareholders’ benefits; and effective
contributions made to community development
► To customers: VPBank is committed to maximizing
customers’ benefits by offering a wide range of
services and products at competitive prices
► To shareholders: VPBank adopts a policy of
increasing stock value and retaining high annual
dividend payout
MESSaGE FROM VPBaNK'S cHaiRMaN -
MR NGO cHi DZuNG
► To employees: VPBank always pays great attention to the work - life balance of employees VPBank ensures stable and highly competitive salary packages as compared to its competitors
in the finance and banking industry Employees are regularly trained to improve their professional skills and enjoy freedom to exercise their own political and cultural rights
► To community: VPBank is committed to fulfilling its financial obligations to the National Budget; and involving regularly in social and charitable activities to share burden with the community
Ladies and gentlemen,
in 2010, with great efforts made by all staff of the bank, VPBank overcame most of the difficulties and challenges in the market and achieved positive results by the end of the year: VPBank’s consolidated profit before tax as of December 31, 2010 was VND
663 billion or 102% of the 2010 target
We anticipate that 2011 will continue to be a difficult year for the finance and banking industry For VPBank, this will also be a very important year with a lot of transformation activities that help turn VPBank into one of the leading retail banks in Vietnam Driven by the staff’s determination and effort, we strongly believe that we will meet the expectation of our Shareholders and clients
Lastly, i would like to wish all good health, happiness and success in your careers, and expect your continuous support to VPBank during our development
ngo chi Dzung
Chairman
Trang 8MESSaGE FROM VPBaNK'S cHaiRMaN -
MR NGO cHi DZuNG
MR NGO CHI DZUNG
Trang 9MESSaGE FROM VPBaNK'S cHiEF EXEcuTiVE OFFicER -
MR NGuyEN HuNG
Dear clients, Partners and Shareholders,
although Vietnam made slow but steady recovery
from the global crisis in 2010, its economy remained
unstable amid such unfavorable business
environment, VPBank managed to accomplish
aggressive growth and significant achievements in
2010 Specifically, VPBank surpassed annual profit
targets with a consolidated profit of VND663 billion,
or 102% of the plan Total assets are valued at
VND59,807 billion, increased by VND32,264 billion
or 117% against that of last year VPBank also
maintained security and stability, while achieving
substantial growth; liquidity was secured while
the bank's financial strength and operating size
increased significantly
The year 2010 also saw notable changes in VPBank:
► a new brand image;
► increase in chartered capital to VND 4,000 billion;
► Successful issuance of bonds to diversify types of
mobilized funds;
► improved service quality and professionalism;
► Network coverage expansion with focus in
developed areas
However, dissatisfied with these achievements and
success, we set higher targets for the year 2011:
total assets valued at VND80,000 billion; deposit
from customers at VND36,500 billion, lending
balances at VND30,400 billion, and profit before tax
at VND1,040 billion
in 2011, priority will be given to the following plans:
(1) To enhance productivity and efficiency of transaction points;
(2) To expand customer base;
(3) To restructure and fully strengthen the
management mechanism;
(4) To build solid foundation to accelerate
development strategy in the subsequent years
in 2010, VPBank signed an agreement with McKinsey, one of the world’s leading strategic consulting companies
to restructure the bank comprehensively, so as to enhance the bank’s position, strength and competitiveness in the market
With the above-mentioned plans and ambitious goals,
we strongly believe that the solidarity and devotion of our staff, as well as the support from our clients and shareholders will be key drivers to help us successfully fulfill the plans and to develop VPBank into one of the leading retail commercial banks in Vietnam
We hope that our clients, Partners and Shareholders will join VPBank in the journey ahead
Thank you
nguyen hung
CEO
Trang 10MR NGUYEN HUNG
Trang 11VPBAnK At A gLAnce
Trang 12Vision
To be the leading retail bank in Vietnam by 2014 and
top five commercial bank group in Vietnam
mission
VPBank sets its development mission as follows:
top priority placed on customers’ benefits; attention
paid to employees’ and shareholders’ benefits;
and effective contributions made to community
development
► To customers: VPBank is committed to maximizing
customers’ benefits by offering a wide range
of comprehensive services and products at
competitive prices
► To shareholders: VPBank adopts a policy of
increasing stock value and retaining high annual
dividend payout
► To employees: VPBank always pays great
attention to work life balance of the employees
VPBank ensures stable and highly competitive
salary packages as compared to its competitors
in finance and banking industry Employees are
regularly trained to improve their professional
skills and enjoy freedom to exercise their own
political and cultural rights
VPBaNK aT a GLaNcE
► To community: VPBank is committed to fulfilling its financial obligations to the National Budget; and continuous involvement in social activities and charity aimed at sharing burden with the community
core values
► Professionalism: applying knowledge and experience, together with professional working style, to provide customers with modern, reliable and appropriate banking products/services to fulfill all their needs
► commitment: Enthusiastically consulting, guiding and responding to customers’ inquiries to help them understand VPBank’s products and services clearly
► Differentiation: always searching for ideas to make a difference, offering first class services/products with outstanding features and a variety
of utilities to customers
► Simplicity: focusing on improving VPBank’s service systems with simple, easily understood and convenient procedures, applying modern technology
to serve customers quickly and effectively
Trang 13history
Vietnam Prosperity Joint Stock commercial Bank
(transaction name: VPBank), previously named the
Vietnam Joint Stock commercial Bank for Private
Enterprises, was founded in accordance with the
License # 0042/NH-GP dated august 12th, 1993 issued
by the State Bank of Vietnam, and License #
1535/QD-uB dated September 4th, 1993 issued by the People’s
committee of Hanoi city The Bank has been officially
in operation since September 10th, 1993
other events
in 2006
► VPBank relocated its headquarters to: 8, Le Thai
To, Hoan Kiem, Hanoi Located in the center of
the capital, the new headquarters serve as both a
modern image and a firm foundation for VPBank’s
long term development
► VPBank and OcBc (Singapore) signed a
strategic cooperation agreement under this
agreement, OcBc officially became the biggest
strategic shareholder of VPBank
► VPBank signed a purchase contract with
Temenos (Switzerland) for the core Banking
system software (core Banking – T24), which is
the best technology foundation to help VPBank
develop high quality products/services for
customers
► VPBank set up two subsidiaries – Debt and
assets Management (VPBank aMc) and VPBank
Securities company
in 2007
► VPBank introduced its VPBank Platinum
Mastercard – the first built in chip card in Vietnam
in 2008
► VPBank was endorsed to increase its chartered
capital to VND2,117 billion by the State Bank of
Vietnam; and to raise OcBc’s shareholding ratio
to 15%
in 2009
► VPBank and Vietnam Prudential corp signed a cooperation agreement under this agreement, VPBank became the official agency of Vietnam Prudential corp to deliver insurance packages to consumers
► VPBank launched the Golf preferential program to VPBank Mastercard Platinum holders by signing service agreements with OaaG corporation (Singapore)
► VPBank launched its internet Banking service
► VPBank obtained the State Bank’s approval
to change its name from “Vietnam Joint Stock commercial Bank for Private Enterprises” to
“Vietnam Prosperity Joint Stock commercial Bank” With that name change, VPBank also launched its new logo and brand identity under such changes, VPBank officially entered a new stage of development with new orientations corresponding to prevailing economic and social situations
► VPBank inaugurated a new branch in Vung Tau city
► VPBank inaugurated a new branch in Binh Duong town
► VPBank increased its chartered capital to VND 4,000 billion
► The number of transaction offices in the entire network reached a total of 150
VPBaNK aT a GLaNcE
Trang 14VPBaNK aT a GLaNcE
Development history
1 Key services
► Mobilize short-term, mid-term and long-term
capital from all entities in economic sectors
and residents with term and current deposits in
Vietnam dong;
► Be trusted with capital from domestic
organizations for investment and development;
► Borrow capital from the State Bank and other
credit organizations;
► Grant short-term, mid-term and long-term loans
to organizations and individuals depending on
purposes and capabilities of capital resources;
► Discount on bills, bonds and valuable certificates;
► contribute capital, establish joint venture and purchase shares in compliance with the law;
► Function as a payment service provider between customers;
► conduct foreign currency exchange, gold/silver trade and international payment, mobilize different types of capital from overseas and other banking services in foreign relationship authorized by the State Bank;
► Provide brokerage and consulting services for securities investment, custody, enterprise finance and underwriting guarantee;
► Provide services on investment, debt and assets management
Trang 1550,000 45,000 40,000 35,000 30,000 25,000 20,000 15,000 10,000 5,000 0
2006
2006 10,111
2007 2008
2008 2009
2009 2010
2010
totAL ASSetS (VnD ‘billion)
outStAnDing LoAn (VnD ‘billion) PRoFit BeFoRe tAX (VnD ‘billion)
DePoSit (VnD ‘billion)
9,056 15,448 15,609
Trang 16BoARD oF DiRectoRS' RePoRt
Trang 17outstanding results
Vietnam's economy in 2010, while on the recovering path, remained unstable Various internal issues of the economy could not be resolved any time soon The world economy was undergoing complex changes and fluctuations, which presented many challenges to the Vietnam macro-economy policies Resolving these challenges that emerged within the economy structure would take considerable time as such, the biggest risks for the banking industry in 2010 were from the policy changes, interest risk and exchange rate risk
although facing such a difficult situation, VPBank had the advantage of consistently gaining support and trust from its shareholders and customers at the same time, the Board of Directors and Board of Management continuously monitored the banking market activities, so as to ensure that right and prompt decisions and business strategies were being made, on various aspects such as interest rate, credit, investment, infrastructure, resources, etc in
2010, VPBank officially announced its name change to “Vietnam Prosperity Bank” and kicked off its transformation program as a result, VPBank was able to achieve its targets for the year 2010 with satisfactory results The Bank’s brand name has become increasingly popular
Performance against the plan and significant changes in the year
in 2010, with the concerted effort made by all staff, VPBank overcame most of the major challenges in the market and attained satisfactory results by the end of 2010 in particular, the performance of each entity is as follows:
outlook and future plan
in 2011, it is forecasted that the macro economic conditions will remain complex and business environment will still be unfavorable However, with direction, attention and support from the Board of Directors, VPBank is determined to set strong business growth targets based on achievements in 2010, and prepared to seize all business opportunities for the development of VPBank The planned targets are as follows:
1 consolidated profit before tax: VnD 1,040 billion
2 Profit after tax/Average chartered capital: 19.5%
3 estimated dividend ratio: 17%
The Bank will closely monitor market situation to maintain of its business performance and ensure service quality and brand value
BOaRD OF DiREcTORS' REPORT
no items target Performance 2010 completion ratio (%)
Trang 18BoARD oF mAnAgement'S
RePoRt
Trang 19our performance and achievement
in 2010
in 2010, while economies worldwide faced a lot of
difficulties following the financial crisis and economic
recession, Vietnam's economy gradually recovered
and progressed, especially towards the end of the
year Vietnam’s annual GDP reached 6.78%, higher
than the target proposed by the National assembly
(i.e 6.5%) all sectors and areas also obtained
a higher growth rate compared to the previous
year However, some weaknesses and difficulties
still existed as trade deficit remained high, putting
pressure on the balance of payment; real estate
market fluctuated wildly; property prices shot up;
the annual national consumer price index exceeded
forecast, posing difficulties businesses and people
The finance and banking sector faced a lot of
difficulties: the foreign exchange shortage since
2009 became more critical in early 2010; deposit
interest rate suddenly reversed and dramatically
increased in the last 6 months, peaking at 18% per
annum at one time; gold price and exchange rate of
VND/uSD wildly fluctuated and increased sharply
in the last months of the year in addition, on 20
May 2011, the State Bank promulgated circular
No.13, which stipulated capital adequary Ratio
of credit institutions This circular represented the
most prominent policy change in 2010, significantly
BOaRD OF MaNaGEMENT'S REPORT
affecting banks’ operations and stirring up special interest from the public – especially investors Basically, the provisions in circular No.13 were designed to improve prudential standards and strictly control the usage of capital resources of credit institutions
in 2010, despite increasingly intense competition
in the financial market, VPBank made notable achievements: attaining a better-than-expected annual profit, reaching VND663 billion in consolidated profit, or 102% of the annual of target; total assets reached VND59,807 billion, an increase of VND 32,264 billion or 117% compared
to the previous year; ensuring safety, stability and achieving considerable growth; financial capability and operation scale are greatly increased, liquidity was ensured all the time
The year also saw a bold change at VPBank when
it rebranded itself with the launch of a new brand name and logo, drawing much public attention Besides, VPBank increased its chartered capital
to VND 4,000 billion, successfully issued bonds to diversify methods of capital mobilization, focused
on developing products/services, enhanced professionalism and service quality as well as expanded its operation network in developed economic areas in particular
Trang 20BOaRD OF MaNaGEMENT'S REPORT
items 2009 year year 2010 total deposit Ratio of previous Against
year
% against previous year
current deposits and other deposits 3,537 6,735 14% 3,198 90%
Deposit Structure
Unit: VND ‘billion
our capital mobilization
During the year, capital mobilization experienced a lot of difficulties: deposit interest rate suddenly reversed and dramatically increased at the end of the year; competition in capital mobilization became more and more intense Banks continuously introduced many promotion programs and enticed customers of others, VPBank also launched several interesting promotion programs of its own, such as: “Surf SHi, Drive Mercedes with VPBank”; “Send money, win gold, enjoy wealth and prosperity”; “Spring gifts for a prosperous year”; “Golden week brings wealth to customers” VPBank’s interest rate always conformed to the State Bank’s regulations and flexibly adjusted according to market situation Besides, VPBank’s deposit products were increasingly diversified through the issuance of promissory notes, smart account, etc as a result, funds mobilized from VPBank’s customers remained stable and grew steadily
in 2010, VPBank’s total deposit was VND 48,719 billion, an increase of VND 24,275 billion or 99% against the previous year Deposit from customers as of 31 December 2010 reached VND 23.970 billion, an increase of VND 7,480 billion or 45% against the previous year Of which, VND 17,235 billion was from savings deposits,
an increase of VND 4,282 billion or 33% against the same period of the previous year; VND 6.735 billion were from current deposits and other types of deposits, an increase of VND 3,198 billion against the previous year
(*Source: Audit report)
Trang 21Actual 2010 Same period of last year Loans under groups 3-5
capital mobilization performance
outstanding loans to customers (VnD ‘billion, %)
2007 2008 2009 2010 Qi/10 Qii/10 Qiii/10
Actual 2010 Actual (same period of 2009)
our credit and investment
as of 31 December 2010, VPBank's outstanding loans reached VND 25,324 billion, which was 110% of the target and an increase of VND 9,511 billion or 60.18% against the previous year
credit quality: The bank-wide NPL was under tight control at year end, which stood at 1.2%, a 0.41% decrease compared to the previous year and much lower than the industry average of 2.5% The percentage of Group 2 loans out of total outstanding loans was 1.15%, a decrease of VND 88 billion or 0.14% compared to the previous year
2007 2008 2009 2010 Qi/10 Qii/10 Qiii/10 m10/10 m11/10 m12/10 e2010
24,017 25,324 23,000 25,324
Trang 22in 2010, investment operation grew rapidly,
expanding and diversifying the total assets structure
while effectively contributing to the bank’s profit in
the total assets structure, investment in valuable
papers and securities accounted for a larger
proportion and stood at VND 12,742 billion at year
end, of which VND 1,590 billion was government
bonds, the remaining were other types of bonds and
valuable papers
gap trading activities and liquidity coverage
VPBank’s gap trading activities and liquidity
coverage have always remained stable and its
deposit interest rate was always adjusted according
to market although fluctuations of interest rate and
liquidity caused tension in market, especially at the
year end when many banks had to stop lending,
VPBank’s outstanding loans still thrived significantly
in spite of wildly fluctuating foreign exchange rate,
especially uS Dollar, VPBank always managed to
satisfy customer's foreign currency needs
Since the beginning of the third quarter, operation in
the secondary market became more active with scale
expansion and operation diversification, yielding a
considerable income and firmly ensuring liquidity
for VPBank Deposits placed and lending extended
by other credit institutions reached VND 12,579
billion, a VND 5,231 billion or 71% increase from the
previous year in the meantime, received deposits
and borrowing from other credit organizations
reached VND 25,998 billion, a VND 18,379 billion or
241% increase from the previous year in 2010, the
turnover from transactions in interbank market was
over VND 195,056 billion Business limit in interbank
market of VPBank in 2010 increased dramatically,
from VND 12,000 billion to VND 20,100 billion,
signifying VPBank’s prestige in the interbank market
Business operation of the Treasury group showed
remarkable development, significantly contributing
to the bank’s performance with a profit before tax of
more than VND 171 billion, or 26% of the total profit
of the bank
network development
VPBank’s operation network was extensive and
covered most cities and provinces in the country as
of end December 2010, there were 150 transaction
points in total (i.e 38 branches and 112 transaction
offices) in 2010, VPBank opened 3 new branches
and 16 transaction offices Besides, most VPBank’s branches and transaction offices were located in economic zones or other strategic locations for business development also in 2010, VPBank started
a project to standardize branches and transaction offices throughout network in line with modern retail banking model
Report of financial status
Analysis of financial figures
VPBank’s capital usage efficiency had clearly increased The profit after tax to consolidated average chartered capital ratio (or Return on Equity, ROE) was 22.65%, an 8.75% increase from the previous year Profit after tax to average total assets ratio (or Return
on assets, ROa) reached 1.2%, a 0.1% decrease compared to the previous year due to a dramatic increase of total assets
Profitability
Ratio 2009 2010
Profit after tax /average chartered capital (ROE) 13.9% 22.65%Profit after tax/average total
changes in shareholders’ capital
in 2010, VPBank was approved to increase its chartered capital two times The first time was in September 2010 when VPBank’s chartered capital increased from VND 2,117 billion to VND 2,456 billion; the second time was in December 2010 when chartered capital increased from VND 2,456 billion to VND 4,000 billion as of 31 December 2010, a total
of 400,000,000 VPBank shares werein circulation (100% common stocks)
Dividends
Dividend ratio in 2010 was 10.5% paid by shares
BOaRD OF MaNaGEMENT'S REPORT
Trang 23major events in the year
organization and management structures
in 2010, VPBank’s organization structure continued
to follow the division model, which had gradually
been improved, to enhance its supporting role toward
other business units
Over the past time, VPBank’s business results and
growth were found to be lower than a number of
competitors Therefore, VPBank need significant
innovations to propel itself into a faster development
track and ambitiously become a leading bank in the
market The transformation project consulted by
McKinsey officially started on 15 November 2010
This big, strategic and breakthrough project has
great influence on the entire VPBank The goal of this
project was to restructure the bank’s system so as
to enhance quality, productivity and operation scale,
thereby elevating VPBank to a higher level
Product development
in 2010, VPBank focused on the development of its
products and services as such, its service quality
significantly improved and results had been very
favorable Total service turnover of the entire bank
in 2010 reached VND 334 billion, a 66.4% increase
from the previous year
corporate product development
VPBank has been gradually developing its structures,
policies and products, to offer greater flexibility and
satisfaction to its customer’s needs, focusing on
trade finance products such as full package project
financing, logistics and guarantees Therefore,
corporate customer development plan in 2010 has
attained remarkable results, with the number of
corporate clients reaching 16,357, a 26.94% increase
from the previous year; corporate outstanding loan
reached VND 10,893 billion, a 63.63% increase from
the previous year; especially deposit from corporate
clients reached VND 5,579 billion, a 118.78% increase
from the previous year; service fee from international
payment increased 111.07% to reach VND 32.2 billion
Retail product development
in 2010, based on market research and analyses of VPBank capacity, VPBank provided comprehensive policies targeted at individual customers, strengthening sustainable relationship between VPBank and it's existing customers as well as attracting new customers Noticeably, although capital mobilization activities faced lots of difficulties due to wildly fluctuating interest rates and intense competition among banks in the year, VPBank’s capital mobilization from customers managed to achieve steady growth, thanks to new and competitive products (e.g smart accounts, savings accounts with floating interest rate, savings for cumulative luck) and other interesting promotional programs, 24/7 customer care programs in addition, VPBank also developed business connections with strategic partners such as Prudential, BiDV, Vincom, etc to attract more customers and cross-sell products and services
BOaRD OF MaNaGEMENT'S REPORT
Trang 24in 2010, VPBank set up a variety of new products
integrated with advanced technology, unique
features and maximized utilities for customers at
the beginning of 2011, VPBank launched new key
products, such as Savings for cumulative Luck, VP
Super and Saving account with floating interest rate
with many distinctive features, attracting customers’
interest as well as becoming outstanding product in
the market
e-banking product development
VPBank has introduced many e-banking products
related to deposit accounts and bank cards, such as
SMS banking, internet Banking-i2b to both individual
and corporate clients With internet banking, the
system offers clients greater protection and security
by using a double authentication system, which
requires an individual password and a OTP password
(one-time password) sent to the customer’s mobile
phone This service has been updated with new
features to provide more utilities to customers
card development
compared to other joint stock commercial banks, VPBank offers a wide range of cards suitable for all groups of customers Besides autolink cards, VPBank Mastercard Platinum is dedicated to businessmen and professionals, VPBank Mastercard Mc2 was aimed at the youth and VPBank Mastercard E-card was designed for online payment in addition, VPBank also paid attention to bringing added value
to cardholders through partnership with a series of pretigious service providers
Rebranding
On 12 august 2010, VPBank officially announced it's new name – “Vietnam Prosperity Joint Stock commercial Bank” and introduced its new brand identity
VPBank’s new brand name with the slogan “act for your dream” was established based on the following factors: Professionalism, commitment, uniqueness and Simplicity
► Professionalism: applying knowledge and experience, together with quick, accurate and professional working style to provide customers with modern, reliable and appropriate banking products/services to fulfill all their needs
► commitment: Enthusiastically consulting, guiding and answering customers’ inquiries to help them understand VPBank’s products and services clearly
► Differentiation: was always researching and innovating to make a difference, offering first class services/products with outstanding features and a variety of utilities to customers
► Simplicity: focusing on improving VPBank’s service systems with simple, easily understood and convenient procedures, applying modern technology to serve customers quickly and effectively
The new symbol is a stylized image of a blooming lotus – a typical flower in Vietnam that represents VPBank’s commitment in contributing to the sustainable development, prosperity and eternity of Vietnam
BOaRD OF MaNaGEMENT'S REPORT
Trang 25it is also like a cupped pair of hands holding a
growing sprout, representing the bank’s firm and
reliable foundation and support for a continuous
development and prosperity
The vibrant red of the flower petals represents
VPBank’s enthusiasm and devotion towards its work,
the bank’s creativity, prosperity and luck, as well as
its responsibility towards society and community
The typography is an open and simple design to
portray modernity and symbolize its transparency in
all banking transaction activities
The gentle curves of the symbol represent a flexible
and faithful service with simple procedures The
green color shows a new and fresh vitality, which
symbolizes a sustainable success and development
for both the bank and its customers Especially,
a line in the alphabet “k” is an upward red lotus
petal, representing VPBank’s determination to
offer customers modern and unique products and
services, best quality with a professional and reliable
manner through the bank’s efforts and practical
actions, so as to help customers attain their dreams
also, this special petal in the letter “k” expresses a
feeling of persistence and consistence with VPBank’s
orientation of sustainable development and its aim
to brand VPBank as a prestigious partner for a firm
cooperation and development with customers
concurrently, VPBank also carried out a
comprehensive restructuring project to achieve a
modern and versatile bank model that maximizes
management mechanism efficiency, technology
capability and human resources
our priorities in 2011
at the start of 2011, a number of macro-indicators
showed difficulties in the banking industry: Resolution
No.11/NQ-cP dated 24 February 2011 guiding some
measures to curb inflation, stabilize macro-economy
and guarantee social security; Directive
No.01/cT-NHNN dated 1 March 2011 on monetary management
and banking operation solutions to implement
Resolution No.11; help to control credit growth under
20% in accordance with circulars to stipulate deposit
ceiling interest rates; State Bank’s decisions to raise
key interest rates, etc in the meantime, cPi of the
the Government is carrying out fiscal and monetary tightening policies decisively, together with other measures to manage the economy Therefore, banking operations this year is expected to face more pressure and difficulties
it is also not easy to expand network distribution because the State Bank has been applying restriction policies and stopped licensing new Branches/Transaction Offices while waiting for a circular guiding the new Law on credit institutions
although VPBank has increased its capital to VND 4,000 billion and attained a more than VND 5,000 billion equity capital in 2010, there was insufficient capital for the expansion of business operation in
2011, as well as in the subsequent years The capital adequacy Ratio (“caR”), which should be kept at the minimum level of 9%, is currently 14.66% However, due to specific characteristics of VPBank’s credit operation and its growth rate since the beginning
of the year, coupled with the State Bank’s stricter evaluation criteria on loans and risk ratios on granted credit, the caR ratio can be lowered to 9%, which will fail to meet the demands of continuous credit growth, business expansion and other requirements for investment, asset acquisition and other essential and urgent needs Therefore, increase in chartered capital
in 2011 and the subsequent years is still required Based on VPBank’s overall transformation strategy approved by the Board of Directors, performances
in 2010, market activities during first months of 2011 and forecast for the remaining months of the year, the Board of Management has set a number of main targets and development plans for the whole network
Financial targets
Substantial growth was initially anticipated, with bank-wide profit-before-tax target of VND 1,349 billion, deposit and outstanding loan growth of 80% and 45% respectively However, due to the Government’s Resolution No.11, the State Bank Governor’s circular No.01/2011 and other strict macro-economic policies, credit growth must be under 20% and non-production loans must not exceed 16%, and restrictions were imposed on public expenditures There is also tighter control over money supply and possible increase of compulsory
BOaRD OF MaNaGEMENT'S REPORT
Trang 26business operation and the implementation of its
plans as such, targets for 2011 will be as follows:
Unit: VND ‘billion
under prevailing conditions, it is a challenge for
VPBank to achieve the above mentioned targets,
which requires great efforts from all staffs and
can only be fulfilled provided that the State Bank
does not introduce more stringent regulations to
increase compulsory reserve ratios The increase
in compulsory reserve ratios would put liquidity in
the market under undue pressure, compelling most
banks to sacrifice profits and efficiency to ensure
payment capabilities
Directive orientations
Performing the overall transformation strategy
approved by the Board of Directors, VPBank plans to
implement 6 strategic initiatives in 2011:
► Sale Stimulation Program (SSP), which includes
processes, tools, training and incentives, etc will
6 number of transaction offices 200-210
help branches to achieve sustainable progress
in sales capacity of all sales staffs, including account officers (aO) and tellers so as to turn each branch and transaction office into an effective sales outlet The pilot program held at the Ngo Quyen branch has achieved success since august 2010 and it will be widely applied across the bank in 2011
► Key process centralization: properly and effectively centralize back-office activities to ensure a centralized control Based on analysis, evaluation
of current credit processes and transactions, identify methods to consolidate or optimise those processes to improve VPBank’s production capacity, so it can accommodate ambitious growth targets within next 3-4 years Together with improvement of credit risk management activities, process improvement will create advanced tools for credit risk management, to ensure VPBank’s capability to control credit risks effectively and grant customers credit approval in a fast and timely manner
► Network development and distribution: research and re-design branches and transaction offices according to the latest and most advanced standards so as to best satisfy customers’ needs Set up sales channels management division and establish focal points for area management Divide branch operation according to areas under the control of regional and area managers
BOaRD OF MaNaGEMENT'S REPORT
Trang 27► Product innovation and development for different
customer segments to raise VPBank’s position
each group: study and develop prominent
products for specific customer segments (i.e
income, education); customized customer
policies for different groups of corporate clients
(e.g SMEs, Micro-SMEs and large corporate
clients) New products will be launched with
innovative marketing tactics, combined with
better service quality, improved sales process,
new layout of branches to improve service quality
► Build and gradually improve the risk management
apparatus, particularly market risk and operation
risk, together with enhancement of credit risk
management Enhance quality of credit risk
analysis and control; build and gradually improve
the customer evaluation and ranking system
for implementation of its price policy; build a
centralized credit risk management department
to assist the leadership in decision-making
► Organizational structure, performance management and human resources strategy: build and strengthen operation mechanism; design modern organizational structure, distinct separate business and back-office divisions, develop a proper reporting structure and ensure accountability of reporting business results; recognize and nurture staffs with potential by building an appropriate training and development program to prepare for the bank’s long-term development and network expansion
Fulfilling all the above initiatives will help VPBank transform in-depth, generating long-term effects to the bank all branches and transaction offices will undergo a complete transformation encompassing various facets, including products, service quality, sale channels, processes and branch layout, etc These changes will bring about “a totally new and different experience” to VPBank’s customers, bringing VPBank the image of a retail bank with enthusiasm, activeness, modernity and devotion to its customers
BOaRD OF MaNaGEMENT'S REPORT
Trang 28SummARy oF FinAnciAL StAtementS
Trang 29The Board of Management of Vietnam Prosperity Joint Stock commercial Bank is pleased to present its report and consolidated financial statements of the Bank and its subsidiaries for the year ended 31 December 2010.
The Bank has been established to provide banking services including receiving short, medium and long-term deposits from organisations and individuals; making short, medium and long-term loans and advances to organisations and individuals based on the nature and capability of the Bank's sources of capital; also including foreign exchange transactions, international trade financial services, discount of commercial papers, bonds and other valuable papers, and providing other banking services allowed by the State Bank of Vietnam
The original chartered capital of the Bank was VNDm 20,000 and subsequently supplemented for each period under the approval of the General Shareholders' Meeting as at 31 December 2010, the chartered capital of the Bank is VND million 4,000,000 (as at 31 December 2009' VND million 2,117,474)
The Head Office of the Bank is located at No 8 Le Thai To, Hoan Kiem District, Hanoi, Viet Nam as at 31 Dec
2010, the Bank has one (1) Head Office, one (1) Operations center, two (2) subsidiaries, thirty-seven (37) branches and one hundred and twenty-six (126) transaction offices nationwide
conSoLiDAteD ReSuLtS AnD DiViDenDS
Summary of consolidated results and dividends of the Bank and its subsidiaries is as follows:
2010 VnDm VnDm 2009
SuMMaRy OF FiNaNciaL STaTEMENTS
Trang 30SuMMaRy OF FiNaNciaL STaTEMENTS
Board of Directors
The members of the Board of Directors for the year ended 31 December 2010 and as at the date of this report are
Full name title Date of appointment/reappointment/resignation
Mr Ngo chi Dzung chairman appointed on 16 March 2010
Mr Pham Ha Trung chairman appointed on 31 March 2006,resigned on 16 March 2010
Mr Bui Hai Quan Deputy chairman appointed on 10 December 2008,reappointed on
16 March 2010
Mr Lo Bang Giang Deputy chairmanMember appointed on 14 July 2010 appointed on 16 March 2010
Ms Nguyen Thi Nguyet Huong Deputy chairman appointed on 16 March 2010,resigned on 21 October 2010
Mr Tran Trong Kien Member appointed on 16 March 2010
Mr Soon Tit Koon Member appointed on 18 august 2009,reappointed on 16 March 2010,
resigned on 7 January 2011
Mr Nguyen Quang a Member appointed on 31 March 2006,resigned on 16 March 2010
Mr Ngo Ha Bac Member appointed on 2 May 2008,resigned on 16 March 2010
Board of Supervisors
The members of the Board of Supervisors for the year ended 31 December 2010 and at the date of this report are as follows:
Full name title Date of appointment
Ms Nguyen Quynh anh Head appointed on 16 March 2010
Ms Trinh Thi Thanh Hang Member appointed on 16 March 2010
Ms Phan Thi Thu Ha Member appointed on 31 March 2006,resigned on 16 March 2010
Mr Tran Duc Ha Member appointed on 31 March 2006,resigned on 16 March 2010
Board of Management and Chief Accountant
The members of the Board of Management and chief accountant during the year ended 31 December 2010 and at the date of this report are:
Full name title Date of appointment
Mr Vu Minh Quynh Deputy cEO appointed on 22 May 2007
Mr Nguyen Thanh Binh Deputy cEO appointed on 21 February 2002
Ms Duong Thi Thuy Deputy cEO appointed on 18 February 2008
Ms Duong Thi Thu Thuy Deputy cEO appointed on 9 april 2009
Ms Nguyen Thi Bich Thuy Deputy cEO appointed on 10 June 2010
Mr Phan Ngoc Hoa Deputy cEO appointed on 25 January 2010
Mr Low Boon Keng Howard Deputy cEO appointed on 2 March 2009
Mr Marek Hovorka Deputy cEO appointed on 5 October 2010
Mr Nguyen Toan Thang chief accountant appointed on 23 March 2009
Trang 31eVentS Since the conSoLiDAteD BALAnce Sheet DAte
There have been no significant events occurring after the consolidated balance sheet date, which would require adjustments or disclosures to be made in the consolidated financial statements
AuDitoRS
The auditors Ernst & young Vietnam limited, have expressed their willingness to accept reappointment
StAtement oF the mAnAgement'S ReSPonSiBiLity in ReSPect oF the conSoLiDAteD FinAnciAL StAtementS
The Board of Management of the Bank is responsible for the consolidated financial statements of the year
2010, which give a true and fair view of the consolidated state of affairs of the Bank and its subsidiaries and
of their consolidated results and consolidated cash flows for the year in preparing those consolidated financial statements, the Board of Management of the Bank is required to'
► select suitable accounting policies and apply them consistently;
► make judgments and estimates that are reasonable and prudent;
► state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the consolidated financial statements; and
► prepare the consolidated financial statements on the going concern basis unless it is inappropriate to presume that the Bank will continue its business
The Board of Management of the Bank is responsible for ensuring that proper accounting records are kept which disclose, with reasonable accuracy at any lime, the consolidated financial position of the Bank and its subsidiaries and to ensure that the accounting records comply with the registered accounting system it is also responsible for safeguarding the assets of the Bank and its subsidiaries and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities
The Board of Management of the Bank has confirmed to the Board of Directors that the Bank has complied with the above requirements in preparing the accompanying consolidated financial statements
On behalf of the Board of Management
Trang 32Reference: 60755038/14469373
inDePenDent AuDitoRS' RePoRt
to: the Board of Directors
Vietnam Prosperity Joint Stock commercial Bank
(formerly known as Vietnam Joint Stock commercial Bank for Private enterprises)
We have audited the accompanying consolidated balance sheet of Vietnam Prosperity Joint Stock commercial Bank ("the Bank") and its subsidiaries as at 31 December 2010, the consolidated income statement, the consolidated statement of undistributed earnings, the consolidated cash flow statement for the year then ended ("the consolidated financial statements") as set out on pages 94 to 100 These consolidated financial statements are the responsibility of the Bank's management Our responsibility is to express an opinion on these consolidated financial statements based on our audit
Basis of Opinion
We conducted our audit in accordance with Vietnamese and international Standards on auditing applicable
in Vietnam These standards require that we plan and perform the audit to obtain reasonable assurance to determine whether the consolidated financial statements are free of material misstatement an audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements an audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of consolidated financial statements We believe that our audit provides a reasonable basis for our opinion
Opinion
in our opinion, the accompanying consolidated financial statements, in all material aspects, give a true and fair view of the consolidated financial position of the Bank and its subsidiaries as at 31 December 2010, the consolidated results of their operations and consolidated cash flows for the year then ended in accordance with the Vietnamese accounting Standards and System for credit institutions and comply with other relevant statutory requirements of the State Bank of Vietnam
Ernst & young Vietnam Limited
Vo Tan Hoang Van
Hanoi, Vietnam
20 February 2011
iNDEPENDENT auDiTOR'S STaTEMENT