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New proposals from research results -Vietnam needs an overall process to improve the care quality for the elderly people to quickly respond to their demands, in line with the fast agein

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MINITRY OF EDUCATION AND TRAINING NATIONAL ECONOMIC UNIVERSITY

PHẠM VŨ HOÀNG PHAM VU HOANG

SOLUTIONS TO IMPROVE THE CARE QUALITY OF THE

VIETNAMESE ELDERLY

Specialty: Human Administration (Ergonomics) Code: 62340404

DOCTORAL THESIS ON ECONOMICS

Hanoi, 2013

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THE THESIS HAS BEEN DONE IN THE

NATIONAL ECONOMIC UNIVERSITY

Scientific supervisors:

1 Assoc Prof, PhD Tran Xuan Cau

2 PhD Nguyen Ba Thuy

Scientific feedback 1:

Assoc Prof, PhD Mai Quoc Chanh

Scientific feedback 2:

PhD Bui Sy Loi

Scientific feedback 3:

Assoc Prof, PhD Mac Van Tien

The thesis will be presented under the assessment of the Council for

thesis evaluation at university level

Meeting at the National Economics University

At day months in 2013

The thesis is available at:

National Library Library of the National Economics University

LIST OF RESEARCH PROJECTS MADE PUBLIC

BY THE AUTHOR

1 PhD Nguyen Quoc Anh, PhD Nguyen The Hue, MA Pham Minh Son, Nguyen Van Lieu, Nguyen Tuan Ngoc, MBA Pham Vu Hoang (involved

in writing Chapter 2) (2007) “The elderly people in Vietnam”, Hong Duc

Publishing, House, Hanoi

2 MBA Pham Vu Hoang (2007) “The application of Information Technology in State management- Population, Family and Children: Current state and recommendation” founded of Population and

Development, No 2 (71) February 2007

3 MBA Pham Vu Hoang (2011) “The ageing trends in the world and the problem facing developing countries” Journal of Population and

Development , No 9 (126), 9/2001

4 MBA Pham Vu Hoang (2011) “The material life of the elderly Vietnamese people- Current state and Recommendations” No.10 (2007),

10/2011

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INTRODUCTION

1 The Rationale

The United Nations forecast, that the XXI century would be an ageing

century as population ageing is a global phenomenon, observed everywhere and

affecting all nations The issue of ageing population has been the concern of

many countries In Vietnam, according to population census in 1979, 1989, 1999,

2009, the rate of elderly people (over 60 years old) increased from 7.1%, 7.25%,

8.2% and 8.9% in total population According to the result of annual population

and family planning survey on April 1st2011, the rate of elderly people (60 +)

was 9.9%, especially the rate of elderly people (65+) was 7% (the ageing is fixed

at 7%) Thus Vietnam has changed over to “The ageing population “structure For

Vietnam, a developing country, the ageing population will being pressure to bear

on to current infrastructure system, health services system, transport system,

pension system for the elderly people, as well as in family, psychological, life

style relationship Especially, many things will happen in case providing In

Vietnam the health care services are given more attention to through the specific

actions and policies However the elderly people’s care services are facing many

difficulties With the difficult conditions above, how does the care work for the

elderly people? How does the care quality for the Vietnamese Elderly? To answer

this question, we need to be clear about the characteristic of the Vietnam elderly

people as they are the research targets The research assesses the care situations

the elderly people on 3 subjects is very comprehensive (Health, physical and

spiritual) Hence the author selects the thesis “Solutions to improve the care

quality of the Vietnamese elderly” The Thesis will research, assess care

conditions, care quality for elderly people and give some solutions to enhance

care quality services for the elderly people in Vietnam at present in the years to

come

2.The research purpose

The dissertation is designed achieve some basis goals (1) systematize and

develop the rationale of care, the quality care for the elderly people (2) Research

analyses and assess the conditions of caring for elderly people and affecting

factors (3) Propose some directions, measure and recommendations to improve

the quality of care for the elderly people in Vietnam in the coming years

3 The approaches and hypothesis

The thesis approaches the care for the elderly people in the health care

aspect It meets basic needs of the elderly people’s life It will help the elderly

people to have a happy, healthy and useful life The research assesses the care

situation on 3 care subjects(health, physical and mental)to prove the following

research hypothesis:

(1) The care task of the Vietnamese elderly is interested

(2) With the limited condition in current, the care quality of the Vietnamese

elderly is still not guaranteed

4 Object and scope of research

Object of research: The theorical and practical issues related care for the elderly people in the context of Vietnam being ushered into the ageing population stage

Scope of research: In terms of space: nation-wide care for the elderly people In terms of time: From 1979-2009, baseline study to 2010, proposed solutions to 2020

5 Methods of study

The Thesis uses a combination of several research methods including: Statistical analysis, synthetic analysis, assessments, comparison Consultation sociological investigations, observations, in-depth interviews (4 times) and questionnaires (60 elderly people) at Thien Phuc Center for Health care in Dong Ngac – Tu Liem Hanoi selecting models of health care for elderly in community

by privately – based management

6 Overview

It was not until 50s of the XX century that the elderly population research was paid attention to by nations and international organizations First in the developing countries and later in the developed countries In Vietnam the elderly people issue has been great focus e.g information about the elderly people in population census including: The living conditions of the poor elderly people research in 2001 by Help Age International The case study of some characteristics of health care model applied (2005) by The Population – Family Planning – Children committee: The Survey collecting and processing information on the elderly people (2007) by The Ministry of Labor- Invalids and Social Affairs: The research, survey on elderly people status in Vietnam (2004): The over 80 – year olds (2009) by Vietnam Elderly People Research Institute The doctoral Thesis on the life quality of the elderly people research and experimental interventions in Chi Linh district, Hai Duong province (2010) by Duong Huy Luong The research on the elderly people has only focused on collecting the elderly people’s information, mostly some characteristics of elderly people or study about the elderly people living in special areas to provide recommended health care solutions for the elderly people In fact, there has not been any comprehensive research about health care for the elderly people in

Vietnam

7 The scientific contributions of the Thesis

 New academic and theoretical contributions

The dissertation provides and makes clear some new academic points of learning specifically:

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- The care for the elderly people is basically to meet the 8 key demands of

the elderly (health, housing, clothing, travel, study, entertainment, information,

communication) for the elderly people to live the happily, healthily and usefully

Four resources of care for the elderly people (1)Elderly people/

family/relationship (2)State services and public services (3)Volunteer

organizations and international non-government organization (4)Private services

not in -dependent but mutually supportive

Of them, the informal care of elderly/family/relationships plays the key role,

care of the state and community plays a supporting role Along with the process,

the narrowing scale of the traditional family has weakened the informal care It

requires the intensively the formal care of the state and community

- The quality of care for the elderly is the expected result of the overall care

for the elderly people care in physical and spiritual health, meeting the elderly

people demands The research has pointed 5 affecting factors (1)The need for

care of the elderly people; (2)Care resources; (3)Structure and family size; (4)The

sustainability of social security system; (5)The ageing rate 10 criteria areproposal

to assess the actual care quality for the elderly people divided into 3 groups:

Health care, physical care, spiritual and maximization of the role of the elderly

people

 New proposals from research results

-Vietnam needs an overall process to improve the care quality for the elderly

people to quickly respond to their demands, in line with the fast ageing rate,

social –economic condition and development such as:

- Strengthening the monitoring role of the …and branches concerned

program implementation process of the elderly people care policies Improving

the participation of the local associations of the elderly people while monitoring

the implementation of the law on the elderly people

- Renovating the advocacy method about the elderly people’s care quality

advocacy method to the behavior changing from the communication in the target

groups

- When the new social security system is focused on supporting part of the

elderly people through social insurance and social support, alongside social

insurance reforms and effective investments in social insurance funds,

establishing the “Saving fund for the old people “based on compulsory

contributions of every citizen This activity is likely to strengthen individual

responsibility, ensure social security and improve the care quality for the elderly

- Setting up and implementing the model “ The daily care center “ in

community especially in big cities encouraging the model of long-term home

based care and short–term home based care

- Recommending a system of care quality criteria in the elderly people care

model in community to identify the standardize of the services provided

8 Conclusion

Apart from the introduction, conclusion, table of contents appendices and list of reference, the thesis includes 3 chapters:

Chapter 1- Rationale of the care and its quality for the elderly people Chapter 2-Assess the actual quality of the care for the elderly people in Vietnam Chapter 3-Some solutions and recommendations to improve the care quality for the elderly people in Vietnam

Chapter 1- RATIONALE AND THE QUALITY OF CARE FOR THE

ELDERLY

1.1 THE ELDERLY AND THEIR BASIC CHARACTERISTICS

1.1.1 Concepts

- The elderly: The elderly also known as the old people The senior citizens

are those who have lived through a certain age, which is stipulated by the laws of

a given country In Viet Nam, the laws on the old people rules that’s “A person considered old is a citizen of the Social Republic of Vietnam upward of 60 years old

- The ageing population:The ageing population is a process in which the

rate of adults and the elderly increases in the population structure, while the rate

of children and teenagers decreases This process results in the increases of the medium age of the population It can be divided into 3 stages (1) Ageing Population stage (2) Aged Population stage (3) Super aged Population stage

1.1.2 Characteristics of the elderly

1.1.2.1 Demographic characteristics of the elderly

(1)The larger scale of the elderly people in the world the faster and greater

the rate of the elderly population than other age groups and the faster the number

of the elderly people in the poor countries (2) In the world, ageing population is developing in the elderly themselves (3) There is big difference in the distribution

of the older population between developed countries and developing countries

1.1.2.2 Characteristics in terms of health

The elderly are less sensitive in responses themselves abatement decline with age They are often meet the physiological changes

1.1.2.3 Characteristics of the elderly people socio –economic

The elderly, more often than not are back the period when they have to depend on the family, because they become old are likely to be deprived of the ability to self-sufficiency, self-existence, even of cognition

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1.2 CARE FOR THE ELDERLY

1.2.2 Care for the elderly

Take care of the elderly is in essence to meet the 8 basic demands of the

elderly (Health, clothing, housing, travel, study, entertainment, information and

communication) for the elderly to live in happiness, health and a useful life

Taking care of the elderly and maximizing the role of the elderly are two closely

interrelated actions

Diagram 1.1.Maslow needs pyramid

Source: Abraham Maslow , Abraham Maslow's hierarchy of needs Motivational Model,

http://www.businessballs.com/maslow.htm

1.2.2 Contents, resources and forms of care for the elderly

Contents of care: (1)Health care for the elderly to be physically healthy To

have less disabilities and accidents; (2)Thanks to the material care: By assuring of

income through social welfare security and appropriate jobs; (3)Spiritual care and

promotion of the elderly people role : For the old people to integrate in social life,

contribute to the family and community with their different experiences

Resources of care for the elderly: In all countries in the world, the

responsibility and the care resources for the elderly are divided based on different

factors such as: Welfare, policies but in general they include 4 factors in

“Welfare diamond”- Pijl

 The elderly /family/relatives

 State and public service sector

 Volunteer organizations and international non-government organization

 Private sector

Diagram 1.3 Resources of care for the elderly

Source: Pijl’s “welfare diamond” – The elderly differs from country to country It depends on tradition, laws system, health care policies national finance, demographic, trends

Form of care for the elderly:

(1)Self –care and informal services from the elderly families/ relatives are the forms the self-care and the support provided by family members and close relatives at home;

(2) Formal care of the state and society, such as home based-care for the elderly Models of combined care: home based care and periodical sanatorium – based care and then back home Models of community–based care: The old people’s home, sanatorium social home–care center, social protection and support center

Table 1.3 Model of care Resources

Content

Formal care Informal care

States areas

Private sector

The elderly/family/relatives

Profit Non

profit

Health care Material care Physical care and increase

of the elderly people role

Source: Author’s resource The development of a great variety of models well suited for a nation affected by many policies of government and traditional moral culture of each country

1.3.THE QUALITY AND EVALUATION CRITERIA OF THE QUALITY OF CARE FOR THE ELDERLY PEOPLE

1.3.1 The quality of care for the elderly people

The elderly/familiy/

relatives

States

Voulunteer /NGOs

Market/

Private sector

Model

of care

• Home based care

• Combinationed care

• Community based care

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The quality of care for the elderly is the overall level of expected results in

the care activities on health, material and spiritual aspects (care for the elderly

including the promotion of the elderly people of role) to meet the 8 key demands

specially health, clothing, housing, travel, study, entertainment, information and

communication of the elderly

1.3.2 Standards to assess the care quality for the elderly people

Currently, Vietnam has not any system of criteria to assess the quality of

care for the elderly people, 3 groups including 10 norms for assessing the quality

of care proposed by the author are:

(1) Set of the criteria assessing the health care quality

 Health/illness of the elderly people

 Needs for health checks/and health services for the elderly people

 Health care for the old people

 The satisfaction of the people as regards health care and health services

(2) Set of criteria for assessing the quality of material life care for the elderly

people

 Material lives of the elderly people

 Material life care for the elderly people

 Difficulties in the elderly people’s daily life

(3) Set of criteria for evaluation of spiritual care for the elderly people and

promotion of the elderly people’s role

 Spiritual life of the elderly

 Spiritual life care for the elderly

 Promoting the role of the elderly

1.3.3 Improving the care quality for the elderly people and the necessity to

improve it

1.3.3.1 Improvement of care quality for the elderly people

Improving the care quality for the elderly is an active process destined to

change root and branch the expected in the elderly’s care activities in terms of

health, material and spiritual health to the higher expected level The elderly ‘s

care quality improvement must well suit the traditional culture and must also be

subject to the condition and level of social –economic development of each

country

1.3.3.2 The necessity to improve the elderly‘s care quality

Ageing Population goes side by side with irreversible development This is a

general trend of every nation The elderly whose characteristics are material and

spiritual declining with age badly need good care services The developing

countries with economic, health, social security conditions… in face of the rapid

increase of the old age population group have posed great challenges ad also set

out to find solutions to improve the quality of care for the elderly

1.4 FACTORS AFFECTING THE CARE QUALITY OF THE ELDERLY

PEOPLE

Some factors affecting the quality care for the elderly include:

 The needs for the care of elderly are changing and increasing

 Care resources

 The family life style of the elderly family

 The sustainability of social security system

1.5 THE EXPERIENCE OF OTHER COUNTRIES IN ENSURING THE QUALITY OF CARE FOR THE ELDERLY

The experience of many countries in the world, especially such countries in the region as: Korea, Thailand, Singapore, Myanmar to ensure the quality care for the elderly people

 Develop and improve policies, programs and plans of action for the elderly.Build all specific round policies for the elderly people issue polices in

preparation for the elderly people, set the rule for everybody at some particular for old age to contribute to the fund “Preparation for old age” to enjoy care benefits Combine budget support with the socialization of the activities in

interests of the elderly people

 Mobilize resources; choose the appropriate care methods for the elderly:Make efforts to maintain the many –generation family styled, informal

care from family/close relatives play a key role Informal care, from the state and community plays a supportive role(economic support health , the models of home based care and based community)

 Diversification of care for the elderly people in community The model

of Sanatorium in appropriate with a modern society and provided a great variety

of options for the elderly The model of social housing for the physically weak, helpless elderly provided by the government and non-government organizations

 Stable income from appropriate jobs for the elderly people Through

vocational orientation recommendation of appropriate jobs for the elderly

Chapter 2-ASSESS THE ACTUAL STATE OF THE QUALITY CARE

FOR THE VIETNAMESE ELDERLY PEOPLE

2.1 ANALYSIS OF THE BASIC CHARACTERISTICS AND THE ROLE OF THE VIETNAMESE ELDERLY PEOPLE

2.1.1 The demographic characteristics of the Vietnamese elderly

 Scale and distribution of the elderly

The scale of the old people increased very fast, in 2009, the rate of the old people (60+) was 8.9% especially that of the old people (65+) was 6.62% According to the result of Census population on 1st April 2011, the rate of the old people (60+) was 9.9% and the rate of the old people (65+) was 7% (the

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simulated ageing was 7%) Though Vietnam had changed into the ageing

population structure, 5 years earlier than forecast that Vietnam population

structure would change into the structure of ageing population in 2017 According

to the United Nations report in 2008, the population of Vietnamese elderly would

reach 26.6% in 2050 Of the high level in ASEAN after Singapore (39.6%)

Thailand (26.4%)

The elderly people mostly living in the rural areas (70%) are 3 times higher

than the elderly people living in cities Most ò them are farmers, doing farm

works The elderly people not evenly distributed are concentrated in the 3 details:

The Red River delta (28.6%) The Mekong Delta (18.7%) and Northern and the

Central Vietnam and Coasters delta (24.4%) However the proportion ò the

elderly in cities increases quickly as result of the urbanization process

 Gender and marital status of the elderly

Most of the aged are women of every 100 old males there are 141 old

females The gender ratio (female/male) of the aged increases with age group

from 120 (60-64 group) to 290 (80+ group)

The number of the elderly living single (without spouse) is high, especially

women The percentage of the women living without spouse accounted for 55.8%

of women much higher than men (15.1%)

2.1.2 Health Characteristics of the Vietnamese elderly

The Vietnamese elderly have a long life expectancy (73 years old) but a low

average healthy age (64 years old) ranking 12/193 in the world

The Vietnamese elderly people are carrying double burdens of diseases due

to the trend of changing from infectious diseases to non-infectious and chronic

ones The common diseases are osteoarthritis, high blood pressure, eye disease

and memory loss.It takes 4-5 times and 3 times longer for the elderly people and

the adult respectively compared to the children

2.1.3 Economic and social characteristics of the Vietnamese Elderly people

 Educational and professional level:The education of the elderly is not

high: 1.35 million elderly (18.1%) cannot read and write mainly women and the

rural people

The professional level of the elderly is still limited with a large difference

between males and females However a small number of the elderly people is

highly qualified

 Living standards: The living standard of the elderly people is for form

high enough, 23% of the aged people live a poor life There is a big difference

between the elderly people’s family living standards in the urban and rural areas,

the percentage of the rich elderly family rich in rural areas is only half compared

with urban area (1.13% and 2.47%) respectively and for that of the poor family

opposite (13.56% and 27.6%) respectively

2.1.4 Role of the Vietnamese elderly people

The Vietnamese elderly people play a very important role in the family and society Politically, the elderly are a support of the party, state and society Economically, the elderly are the contributors to accumulation of the national and economy development, investments in the past and present now, of every 2 the elderlyd people; one is involved in economic activities.Culturally educationally, the elderly are a treasure of valuable experience for the youth In terms of scientific research, beside the application of technical scientific progress, the elderly still participate in technological scientific research

2.2 ANALYSIS OF THE ACTUAL POLICY CARE OF THE VIETNAMESE ELDERLY

2.2.1 Annalysis of the actua care policy for the Vietnamese elderly

The formation and development of the policies for the elderly from the national formation in 1945 can be described as follows though different stages

The 1945-1994 periods (50 years).There was not as yet a policy for the

elderly: The policy was integrated into general policies Hence not complete and comprehensive The Government focused on providing care and support for part

of the elderly Specifically the government provided material support to part of the personas from the state sector, the helpless old people: The government provided health care and health services for the elderly people upward of 100 years old by providing free health care and medical insurance card and annual health checks for the elderly are also stipulated as priority

The 1995-1999 period (the formation period): The policies mainly focused

on the economic care of the elderly group particularly the retires in the state sector, The lonely helpless elderly through social safety welfare and social support Legal documents continue to be integrated and amended

The Vietnamese association of the elderly was founded in 1995; it is the nationwide organization of the elderly It helped the government develop care for the elderly at low The organization is all 63 provinces/ cities down to all provincial towns, districts, Sub association are all up in all village, and hamlets all over the country

From 2000 up to now (The improvement period).This state experience a

strong change in the policy of government for the elderly and the care for the elderly In ten years from 2000 to 2010, the government issued specific policies particularly for the elderly In 2000, Vietnam had a policy especially for the elderly namely the ordinance and the law on the elderly (2009), The Prime Minister approved of the National Plan of action on The Vietnamese elderly people The 2005-2010 periods

The content of the elderly people’s policies at present including:

(1) Care for material life: The policies still focus mainly on economic

support for a particular group of the elderly namely retires and lonely helpless

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people through social welfare and social insurance system but there is a wider

coverage than in previous stages

(2) Medical care and health care: The elderly people have priority in health

medical check –up and treatment The government and community give medical

and health care to the elderly people at hospital, geriatrics hospital and state and

private medical facilities and the government has issued regulations about

the medical care – care for the elderly in the state health system

(3) Spiritual care for the elderly and encourage elderly people to participate

in activities, and movement s to improve their roles: The ever improving policies

about enhancing the spiritual life of the elderly include:

System of policies about the Vietnamese elderly is further amended and

completed after 55 years of preparation and planning (1945-1999) The legal

document system about the Vietnamese elderly is quite sufficient and advanced,

shows the State and Party‘s interest to the care of the elderly people’s policies

The current policy environment creates many conditions to enhance the quality of

life, in response to the care demands of the elderly However the implementation

by care providing organization of care activities and promote the elderly people’s

role is still limited, not sufficient and untimely, not at all appropriate with the

ageing population stage Especially, the issuance of guidelines of the relevant

department is not timely and specific; therefore grassroots levels meet difficulties

and challenges in policy development and implementation

2.2.2 Analysis of the real state of the quality of care for the elderly

2.2.2.1 The analysis of the real state of care quality for the elderly

Health care included overall activities from self-physical exercise, health

care, prevention of diseases to health care when the elderly are sick so that they

can to get better and strong and have fewer diseases

Table 2.2 Forms of health care for the elderly people

Resources

Content

Formal care Informal care

States areas

Private Sector

Elderly/Family/R elatives

The forms of

physical care

for the elderly

people

- Policies

- Information/

Health care consultant

- Hospital/Geriatrtr

ic hospital/ states clinics/health care insurance

- Private hospital

- Family doctor model

- Elderly care center management by private

- Health care

of the elderly people rely

on the volunteers model

- The elderly people self care model

- Long term home based care

Source: Author’s resource

 Health/disease of the elderly

- The health condition of the elderly The elderly have poor health and

trending increase in over 10 years The rate of poor health’s people is up to 56.3%% and concentrates in the older age The male elderly has better health than the female one There is still the gap between the urban and rural areas The elderly in the urban has better health (1,13 times) than the rural one

Especially, 23.5% the elderly people meet difficulties in daily work

- Diseases of the elderly:The elderly suffer much disease with 90% having

from 1 to 4 diseases, 75.6% 1 disease The rate of disease in female elderly is higher than in men and not depending on the age The elderly people suffer chronic diseases.The rate of the elderly people suffering chronic disease is high (70%) and tends to quickly increase recently

 Health care demands/health care services for the elderly people

Due to poor health and burden disease the demand of medical care, health care for the elderly people is very great

- The rate of the elderly people suffering illness or injury which requirestreatment:Onaverage, there is 1/2 of the elderly population groups needs

treatment when they are sick or injured, 1.6 time to 3 times more than the general population’s needs

- The needs for health care of the elderly people: Most the elderly people

want to have the medical care at their commune health centre / wards (63.6%) and at the state’s hospital at the district, provincial and national levels (30.7%) However, in fact,the ratio is 46.9%, 30.6% and 19.5% at the state’shospitals,healthprivate sector and commune health center / ward for outpatients respectively.In case of inpatient treatment, the elderly will use state hospitals (94.3%), commune health center / wards (2.8%) and private sector (2%) Therefore, the demand for the type of medical services of the elderly people has not been met

 The health care and medical treatment for the elderly people

- Doing physical exercise and home-based care for the elderly people: The

rate of the elderly people who do not do physical exercise, is high (59.1%) for a great variety reason of: Weak health, economic difficulties, lack of facilities/ equipment and campaigns

- Periodic health examination: The Vietamese elderly people do not have

the habit of taking periodical medical examination The rate of the elderly taking health examination is very low (27.7%), accounting for 1/3 compared to the rate

of medical examination of the elderly people Among the elderly people, who do not take regular health check, 60.9% only go to the health care center or hospitals when they are sick, the rest often buys medicines by themselves without doctor’s prescription

- Home based medical care for the sick elderly people: Family members

make a study of diseases to provide of their sick parents (91.12%) with great care

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- Most common diseases in the elderly people and how to keep them fit:

About more than 50% of the elderly people are made know of these diseases and

are guided keep themselves healthy at old age The main reason of this situation

is lack of resources in commune, clinics and information from higher authorities

- The capacity to provide geriatric services for the elderly people: The

health care & medical treatment services network for the elderly people is not

complete from the central government to the localities there is not adequate

investment for the health care – health system for the elderly people

In the state health system, apart from the National Geriatric, hospital, there

are 22.4% of provinces with hospital having special geriatrics department but

with limited resources The network of clinics in commune/villages has a tree-like

structure but they are not equipped with special equipment At present we have

just two geriatrics training centers in the country The training modules for

geriatrics are still few in number The health care model for the helpless elderly

people based on volunteers in communes has just been set up

In the private medical sector, private hospitals taking part in health check for

the elderly have reduced pressure on state hospital with high quality but the price

is high, hardly accessible for the elderly people The model of family doctor

newly established in big cities suitable for the elderly people or rich families

because they have to pay for the health care services

The issuance and use of medical insurance cards of the elderly people for

health check and medical treatment The number of the elderly peoples using

medical insurance cards for health check makes up 1/3 of the elderly people with

health insurance The main reason is the complicating of the administrative

procedures It takes then a long time, they have to go to the right level while the

quality of health check is not quite good The centers providing health check

services by insurance cards are always overburdened

- The application of medical insurance cards of the elderly people for health

check and medical treatment: Thanks to the changes of the policy in issuing and

distributing health insurance card such as: free card for the elderly people over 80

years old or seriously disabled people, the number of the elderly people go for

health check with health insurance card or the free medical insurance

cardincreases double to 73.4% in 2010 compared to 36.8% (in 2002)

 The level of satisfaction of the elderly people in health care and

medical treatment service

The elderly people are not really satisfied with the health care and medical

treatment services Nearly 47% the elderly people evaluated the quality of health

care services and medical treatmnent at medium rate and even have 4,7% rated

the quality is poor

In fact, the elderly people’s health is poor , vulnerable a lot of diseases, the

demand of health care is high, the state, society and family have made efforts to

develop several solutions to improve the quality of health care and medical

treatment for the elderly people, but the quality of health care is not ensured, the elderly people’s satisfaction is low, for a great variety of reason:

+ The self-health care and routine health check of the elderly people are not good

+ The dissemination of information about health care and illness to the elderly people is still limited: Home-based health care services for the senior sick have not been underway

+ The health care and medical treatment system for the elderly people is under invested, hence not complete We are still weak in health resources, especially in geriatrics, health care services in community

+ The use of health care services with medical insurance cards still has shortcomings

+ The quality of medical treatment in general and by health care insurance for the elderly people need is limited

2.2.2.2 The Analysis of the quality of for the material life care of the elderly people

The material life care for the elderly people included: overall economic activities of the elderly people themselves, from the support of family members to the physical help of government through social security policies, stable incomes creation of appropriate jobs for the elderly people to enhance their living standards and life conditions

Table 2.4 The Different forms of physical care for the elderly people

Resources

Content

Formal care Informal care

Private sector

The elderly /family/ Relatives

physical care for the elderly people

- Policy

- Social security

- Stable income for the elderly people

- The model health care in community for the elderly people :

- The convalescence home for the people credited with revolutionary activities

- Social care center

- The model of health care center for the elderly people managed by agencies /associates and charity organizations

- The accumulated from previous

- Self-care by the elderlypeople

- Family/close family support

Source: Author’s resource

 The material life of the elderly people

The living conditions of the elderly people: In the period 1999-2011, the

housing conditions of the elderly householdshaveremarkablyimproved The

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percentage of heelderlyhouseholds living in semi-permanent house has increased

from 70.09% (1999) to 93.3% (2011) However,

percentage of the elderly people living in temporary households remains at

6.7% The other living conditions are also limited The using of tap water and

sanitary latrines are still limited 0.5% of the elderly people’s households have not

yet accessed to the electricity 2/3 of the elderly people’s households do not have

clean tapwater.18.9percentage does not have sanitary latrines

The living standards of the elderly people are still low, with a big rate of

23% living in poverty The rate of the elderly household (14.1%) is always higher

than the poor one (12.6%) in general and the rate of poor and the elderly people

in rural areas is always 3 times higher than the one in the urban area

 Taking care of the material life for the elderly people

The elderly people’s income is of various forms from their descendants

(39.3%), from economic activities (30%), pension and allowance (25.9%) and the

accumulated properties (4.8%) Through these figures we can see that the

material care support for the elderly people is mainly made by

themselves/Family/Relatives and from the partly government

The material care for the elderly people through social security system: Due

to the limited resources, the government focuses on supporting the elderly people

in especially difficult conditions The social security system provides material

supports for nearly 2.97 million elderly people (39%) via social welfare

insurance, social policies for the elderly people credited with revolutionary

contributions and receiving social welfare However, the elderly people entitled to

social welfare said that it is difficult for them to access the program, the

allowance still is low, making up a small part in their’ expenses The government

has supported the physical life for the elderly people through nation target

program of poverty reduction gratitude and display

The rate of the elderly people who are living in temporary houses and the

poor conditions has quickly reduced to ¼ compared to the one in 1999 The rate

of the poor elderly household greatly reduced from 23.1% in 2007 to 14.1% in

2011 (9%) This is really a remarkable reduction compared with the reduction

rate of 2.2% of the poor people in general.The government is trying to build a

fund for the care of the elderly people 76% of provinces /cities have already

established the fund

Stabilizing income for the elderly people through job creation: With living

conditions is poor, they have to face with difficulties, but there is no small part of

the elderly still participate in economic activities at different levels In 2011 there

is more than 4.5 million (52.7%) of the elderly people participate in economic

activities, it means every two elderly people one people participate in economic

activity mainly in the rural areas (80.2%) They created agriculture jobs by

themselves with low and instable, instable much lower than other age groups

 The difficulty of the elderly people in real life

Most of the elderly people (64%) said that they met with difficult is in the real life, of them, weak health (46%), allowance (34%) not enough money for medical treatment (17.8%), lack of care and respect from their children (1.8%) Therefore, faced with the real material life and the poor quality life conditions of the elderly people, the government and community, through some supportive forms have been taking care of and enhancing the living conditions of the elderly people However the quality of the material life is not ensured any the care for the material life is still limited

+ The new social security system has only supported part of the elderly people in difficult circumstances The allowance level is still low; the elderly people have difficulties in approaching the program

+ The poverty reduction and gratitude deeply programs have been implemented but not yet lipped the elderly people from temporary housing and extremely difficult, living conditions

+ The Care fund for the elderly people is in the building period

+ The elderly people is very active in particioate in the economic activities to improve their physical life by themselves, but the income stabilization and jobs creation for the elderly people have been not implemented

2.2.2.3 Analysis of the actual quality of spiritual care and promotion of the elderly people’s role

 The spiritual life of the elderly people

The family’s atmosphere and the communication: The family’s comfortable

atmosphere and communication help the elderly people’s spiritual life, remove stress The rate of households awarded the cultural Family certificate was 76.4%, including 67% of households of the elderly people There who can talk with the elderly people every day are spouse (wife/husband 37.5%), children and grandchildren (248%) friends and neighbors (25.2%) not talkative (12.5%) Along with the industrial and modern life, the communication between descendants and the elderly people is not good enough The main reason is the lack of time the unwillingness to listen and the unmatched of intents between the elderly people and their children

Participation in cultural activities of the elderly people: At present the

elderly people’s spiritual life is quite various and constantly improved Most of the elderly people (91.6%) joined cultural activities such as: Reading books, newspaper and listening to the radio, watching TV … of them 71.2% frequent Besides joining the activities mentioned above the elderly people often go to pagodas, churches ,according to their belief

Neglected and maltreatment of the elderly people: To own regret them have

been a full case in with the elderly people are maltreated According to the Labor, Invalids and Social Affairs Ministry statistics 7.26% of the elderly people was victim of neglect

 Taking care of the elderly people’s spiritual life

Ngày đăng: 09/05/2016, 16:56

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