Training management based on information and communications technology at the private universities in Central Vietnam

MINISTRY OF EDUCATION AND TRAINING THE VIETNAM INSTITUTE OF EDUCATIONAL SCIENCES NGUYEN LE HA TRAINING MANAGEMENT BASED ON INFORMATION TECHNOLOGY AND COMMUNICATIONS IN PRIVATE UNIVER

MINISTRY OF EDUCATION AND TRAINING

THE VIETNAM INSTITUTE OF EDUCATIONAL SCIENCES

NGUYEN LE HA

TRAINING MANAGEMENT BASED ON INFORMATION TECHNOLOGY AND COMMUNICATIONS

IN PRIVATE UNIVERSITIES IN CENTRAL VIETNAM

Speciality: Education Management Code: 62.14.01.14

SUMMARY OF DOCTORAL THESIS ON EDUCATIONAL SCIENCES

Hanoi, 2016

Công trình hoàn thành t i: Vi n Khoa h c Giáo d c Vi t Nam

INTRODUCTION

1 Reason for choosing the title

In the twenty-first century, science, technology and knowledge economy have been developing strongly The trend of globalization has created environment for developing economy, culture, and competition between nations Competitive advantages will belong to the country with high-quality human resources Therefore, education and training must have appropriate changes, catching up with development trend of the times

In recent years, the higher education in Vietnam has made progress in terms

of size, form, training of professions and international cooperation However, the training quality has not met the requirements of their industrialization and modernization of the country and international integration Currently, enhancing the quality of higher education is the problem needing to be solved Solving the problem will depend on the quality of education management, which is a key to improve the quality of higher education

Educational activities in many countries is in the trend of implementing management revolution based on high technology In our country, together with the higher education innovation, education management need to switch to new management methods Not to mention is the the particularly important role of Information and Communication Technology (ICT) Education management model

at universities based on traditional methods is lack of tools, lack of uniformity, making the management process not fulfill all the requirements To overcome the disadvantages, it is necessary to change the method of training management in order

to make university education catching up with the requirements of society in the era

of knowledge economy ICT is a powerful tool to support the renewal of the training management, contributing to improve the quality and effectiveness of education ICT-based training management is crucial for the development of the universities in general and private universities in Central Vietnam in particular Currently, the ICT-based training management in private universities in Central Vietnam has been implemented, but it has not implemented fully and radically The conditions and

situations of private universities in Central Vietnam for this activity show many shortcomings, so training management is not effective Therefore, it is necessary to evaluate the advantages and shortcomings in some stages of training management based on ICT in private universities in Central Vietnam to find appropriate solutions, helping to improve efficiency of training management

From such reality, the author chose the title "Training management based

on information and communications technology at the private universities in Central Vietnam" for the study

2 Purpose of study

Researching theory and reality of training management based on ICT at private universities in Central Vietnam aims at proposing management solutions

to improve the quality and efficiency of training management

Contributing to developing the scientific basis for training management activities at universities

3 Entity and object of study

3.1 Entity of study: Training activities at private universities

3.2 Objects of study: Training management based on ICT at private universities

in Central Vietnam

4 Scientific hypothesis

Currently, training management based on ICT at private unversities in Central Vietnam has achieved certain results, but the implementation of this activity has showed many shortcommings, not meeting the actual demand of training management With rationale built, the process of training management standardized including components: Input - Process - Output and accurate assessment of the situations will propose appropriate management solutions, strongly contributing to improve efficiency of training management at private universities in Central Vietnam

5 Research Tasks

Researching on rationale of training management based on ICT at universities Learning from Vietnam’s and other countries’ experiences of training management

Assessing the situations of training management based on ICT at private universities in Central Vietnam

Proposing appropriate solutions contributing to improve the efficiency of training management based on ICT at private universities in Central Vietnam

6 Scope of Research

The thesis focuses on researching and analysing situation of training management activities based on ICT at some private universities in Central Coast of Vietnam to propose appropriate solutions

Testing solution "Management of applying software system into training management" was carried out in certain conditions through the deployment of module "Managing Admission of students"

7 Study Methods

7.1 Approaches

System approach; Functional approach; Historical and logical approach

7.2 Theoretical research methods

Synthetizing and analysing relevant documents, systematizating theoretical issues based on the scientific literature and the written report on the issues of research topics aim at defining the basic concepts, technical language, categories and rules, and the next step is analysing, processing and systematizing the theories

7.3 Practical research methods

Using basic methods: survey, observation, interviewing and summing up the experiences

7.4 Statistical methods

Using mathematical statistical methods, through a dedicated statistical software to process, analyze, synthesize and evaluate the results of the study to draw conclusions based on science

8 Some of the main points of the thesis

Training management is a key activity, determining the quality and effectiveness

of training ICT is one of the important tools to promote the development of training management activities Training management based on ICT is an effective way of

management, helping education managers achieve the desired training effects So it is inevitable for private universities in Central Vietnam to implement the effective way of management to achieve the objectives of training management

9 The contribution of the thesis

- Reviewing some basics about the objects of research and contributing to the rationale development of training management based on ICT

- Through research and access to training management according CIPO, proposing training model based on ICT

- Analysing and evaluating situation of training management activities based on ICT at private universities in Central Vietnam and contributing to innovative methods

of training management based on ICT in education management

- Proposing solutions and testing training management solutions based on ICT

to change the way of thinking and training management methods

- Establishing the criteria for evaluating training management based on ICT

- Training management based on ICT contributes to improve the quality and efficiency of training management and to save training management cost for private universities in Vietnam operating in self-financing mechanisms and their funding sources rely mainly on tuition

- The results of the research is the scientific basis for the formulation of education management policies based on ICT

10 The structure of the thesis

The thesis consists of three main parts:

 Part One: Introduction

 Part Two: Content, including three chapters

- Chapter 1: Rationale for training management based on ICT at universities

- Chapter 2: Situation of training management based on ICT at private universities in Central Vietnam

- Chapter 3: Training management based on ICT at the private universities in Central Vietnam

 Part Three: Conclusions and Proposals

CHAPTER 1 RATIONALE FOR TRAINING MANAGEMENT AT UNIVERSITIES BASED ON INFORMATION TECHNOLOGY AND COMMUNICATIONS 1.1 Overview on study

1.1.1 In another countries

The author Victor L.Tinio published the document "ICT in Education", helping education managers make education policies in developing countries, identifying the directions for using ICT effectively and in compliance with the practice in the education system of the country

Peter Van Gils, the author of "ICT in Education", wrote: "The application of

IT can give schools opportunity to optimize their entire operations A school regularly appying IT in management will do applications administrative tasks and other activities in a more professional way "

Indian authors, Sharmila Devi, Mohammad Rizwan, and Subhash Chander,

in the article "ICT for education quality in India"

Author Sukanto Sarkar, Faculty of Management, Institute ICFAI (Institute

of Chartered Financial Analysts of India University, Tripura), Agartala India with the article "The Role of ICT in higher education of the 21st century"

Sayling Wen (Taiwan), the author of "IT and education in the future", is aware of that education innovation is no longer a slogan but concrete action

The authors, Bui Minh Hien, Vu Ngoc Hai, Dang Quoc Bao published

"Education Management" Education management needs to apply modern technology

to increase management efficiency

The authors, Jef Peeraer, Thy Tran Nu Mai, Tran Thi Thai Ha in the article:

"Analysing Policies of applying ICT in higher education in Vietnam"

The author Dao Thai Lai in the article: "IT and changes in education"

The author Hoang Van Kiem mentioned higher education development based on ICT in the document "Information Technology and the Creation of Universities"

The author Vo Dinh Bay researches and develops "E-learning training management under credit system for universities based on the IT applications"

1.2 Management and education management

1.2.1 Manage

Henry Fayol (1841-1925) who proposed the theory of public administration management in France definited that: "Administration management is predicting, planning, organizing, controling, combinating and checking" He was the first to explicitly outline the elements of the management process, ways of analysing a complex management process into relatively independent and universal functions including: Predicting-planning; Organizing; Controlling; Combinating; Checking

1.3 Training management at universities

1.3.1 Training

According to UNESCO, "Training is the activity including knowledge, skills and attitudes of a profession, demanding either to improve their work or task done recently."

The authors, Dang Vu Hoat - Ha The Ngu, showed that "Training is the systematic development of knowledge, skills, attitudes, behavioral patterns according

to individual requirements in order to do a task properly, or a profession."

1.3.1.1 Training under the credit system

The credit system in training was first developed by Harvard University (USA)

in 1872 In Vietnam, facing the requirements of human resource development of the

society and the integration with higher education in the world, MOET issued Decision 43/2007/QD-BGDDT dated 15/8/2007 about deploying training under credit system

1.3.2 Training management model

There are several models of training management such as the US model; models of higher education process (the author Tran Khanh Duc); CIPO model (UNESCO)

Through approaching some models of the authors and organizations mentioned above, there is an overview of the general and basis characteristics of training management model Acquiring and applying CIPO model to training management based on ICT with three basic components: Input - Process - Output and Context, which is consistent with research To be near the content of these components in training management at universities according to direction of research, the thesis proposes and uses the following training management model:

Figure 1: The basic components of the training management model at universities

1.3.3 Training management content

The training management content is arranged according to three basic elements

of training management activities:

- Input: including the conditions for ensuring training quality

- Process: Implementing training management, management of teaching process

and teachers’ and students’ activities

- Output: management of graduates’ training quality including knowledge,

skills, attitudes and satified individual needs; Employment situation of students after

graduation, graduates’ social integration and the ability to respond to the labor market:

labor productivity, career development, income etc

1.3.4 Process of training management training

Process of training management helps training managers know what steps to follow, how to do and what results to achieve, helping to control training management progress and quality

1.4 Training management based on ICT

1.4.1 Information and communications technology in training mangement

 The role of ICT in training management

ICT is a powerful tool to expand opportunities for education development, and it has become one of the key factors changing activities and management practices in the system of training management

 Information Systems in Management Training

Information systems in training management are the set of elements linked together (a set of human, hardware devices, software and other resources), implementing the activities of collecting, processing, storing information about the training activities at universities and serving for training management

The thesis points out that training management based on ICT is applying achievements of ICT to training management systematically to ensure training quality and efficiency and create working environment based on modern technologies

1.4.2 Training management based on ICT

- Managing input, process, output of the training activities based on ICT

- The training management activities at universities based on ICT follow the model:

Figure 2: Access to training management model based on ICT

1.4.3 Factors affecting training management based on ICT

To achieve the goals of training management based on ICT at universities, it is necessary to combine many elements: awareness, human resources, legal basis, policies, facilities and infrastructure

1.5 Private universities

1.5.1 Some difficulties of private universities

The author, William.K G.Altbach Cumming and Philip (USA), researching on private education in East Asian countries such as Japan, Korea, Indonesia, Philippins, Malaysia, Thailand, China said that private education in each country of the world is very various

In Vietnam, private universities were born in around 1994 In the recent years, this system has made progress in terms of size based on the policy of educational socialization, development rules of the socialist-oriented market economy and international integration in order to promote the strength of the whole society in the development of education and training

1.5.2 Private universities in Vietnam

Higher education Law No 08/2012/QH13 dated 01/01/2013 of the National Assembly of the Socialist Republic of Vietnam defines that private universities are the

ones that are owned by social organizations, social and professional organizations, private economic organizations or individuals to invest in building infrastructure

1.5.2.1 Organizational structure

Including: Shareholders, Board of Directors, Supervisory Board, Managing Board, the Scientific Council, the faculties, departments, centers and mass organizations

1.5.2.2 Organisation and management

Organization and management based on the functions and responsibilities of universities

CHAPTER 2

TRAINING MANAGEMENT SITUATION BASED ON INFORMATION TECHNOLOGY AND COMMUNICATIONS

AT PRIVATE UNIVERSITIES IN CENTRAL VIETNAM

2.1 Overview on natural, economic and social characteristics

The Central is a large area with 14 cities, natural area of 95,838 km2 , accounting for 28% of the country's natural population with 19,046 people the thesis focused on surveying situation of training management based ICT at private universities in Central Coast

2.2 The situation of the education and training development

The whole region has 1,513,775 students and 2,600 high schools and vocational secondary school In 2013, there are 22 vocational secondary school with 28,803 students By 2013, the whole region has 58 universities and colleges and around 452,794 students

2.2.1 Characteristics of private universities

- Finance: operating in self-financing

- The facilities: Facilities in most of private universities have been being built and developed with many difficulties

- The staff: education managers and lecturers at private universities are former lecturers of state universities, retired lecturers and newly graduates, the visiting lecturers at private universities are still many and staff training shows many shortcomings, which affects training quality

- Training and training management: The private universities give priority in training majors not requiring investment in teaching facilities and equipment and meeting high demand of learners such as: Economy, Business Administration, Tourism, Accountancy, Law, Foreign languages, IT Technical sectors have been trained at private universities with a low number of students However, if there is no

strategic and long-term view of this, the advantages of the private universities will have opposite effects, negatively affecting the process of training and management compared with state universities

- The characteristics of the private universities show some advantages but many difficulties, which affects the training and training management based on ICT at the private universities Therefore, training management based on ICT at private universities is different from state universities

2.3 Organization of survey process

2.3.1 Surveying purposes

To collect, process and analyse data in order to evaluate training management situation based on ICT at private universities in Central Coastal of Vietnam

2.3.2 Tools and Content of survey

Survey tools are questionaires for education managers, teachers, students and specialists

2.3.3 Sampling and taking survey

Sample size is estimated with 95% confidence level 5,000 education managers and teachers were surveyed The estimating ratio is 50 with 5% margin of error and

357 survey samples; 7,500 students were surveyed The estimating ratio is 50 with 5% margin of error and 365 survey samples

2.3.4 Data processing

Processing all questionaires surveyed: collecting, analysing, comparing, and evaluating collected data to building tables, graphs for doing research

2.4 Analyzing survey results

2.4.1 Analyzing the results of survey on training management situation

2.4.1.1 Awareness situation of training management

The survey shows that most of training managers and lecturers at private universities in Central Coast of Vietnam are fully aware of the basic content of the