bài giảng tiếng anh chuyên ngành kỹ thuật chế biến món ăn

I'd like to reserve a table for two Head waiter And for what time, sir?. thẩm eet Waitress I’m sorry, sir, but the dress code of the restaurant requires Guest You mean that you won’t l

SỞ CÔNG THƯƠNG THANH HÓA

TRƯỜNG TCN THƯƠNG MẠI - DU LỊCH

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cà CHE BIEN MON AN

(DUNG CHO HE TRUNG CAP NGHE)

Part 1

English for restaurant staff

2 Taking a reservation: Talking about time &vacancies Head w

Asking, writing & checking people’s names

2 Writing people’s names

Focus 3 Ways

Receiving guests: Asking guests about reservations & seating guests

1 Asking guests about reservations

Paul Good morning I'd like to reserve a table for two

Head waiter And for what time, sir?

Head waiter Table for two, Wednesday, seven o’clock And

may I have the name, please?

Head waiter Could you spell your surname, please?

4

Head waiter We look forward to seeing you, sir

Head waiter Thank you Goodbye

Ways to say it

Taking reservation on the telephone

1 Answering the telephone

* Sundowna restaurant Head waiter

* Soft Rock café

= * Junior’s restaurant Junior speaking

lạ š

:

a): * Good morning May I help you?

* Good afternoon Can I help you?

* For what time, miss?

"| & What time would you like to arrive, sir?

+ And what time would that be, miss?

* [’m sorry, but the restaurant is fully booked for next Wednesday

* About seven o’clock Answe

® We'll be arriving at about eleven thirty

* From noon till about two o’clock

1 Could I book a private room for next Monday’ Not

2 Could I speak to the head waiter? Tabl

3 I’m afraid we are closed on Mondays

4, Good morning

7 Ring ring ring

8 I'đ like to reserve a table for this evening Cai

9 For around one thirty The fitile sad faces anette sonveifems

Sa

11.Good moming y 12.We are open from five to midnight Ca

13.Hello What do you want?

15.May I help you?

17.Have you got a table for eight for this evening?

‘s next to some items

‘taste very good.”

No table at 7p.m

Table at 8p.m Caller

Offer seat in restaurant Caller

Say you can arrange Caller

\ Ways to say it

* Could I have the name, please?

* May I have your name, please?

* Could you spell it, please?

* Could you spell the surname, please?

*Yes, Taylor T-A-Y

*Yes, Hoover H double

| * L-O-R

Exercise 1: May I have the name, please?

Reading Spell the following names

Perkings

Rahmann Dubois Pissaro Carlucci Van Zand Goodman

Ask v Calle Repe Ask Cail Ask Cal Rey

Ca

Re

Ce

Re

Answer the telephone

Repeat Caller Repeat

Caller

Repeat

rvation and you answer the telephone

TUIHOTÔ§ cu morning

Good morning I’d like to reserve a table for four for next Friday

About six-thirty

A table for (day, time)

Caller That’s right

Waitress Sawadee ka Good evening, sir and madam

Waitress Do you have a reservation, sir?

We are celebrating our wedding anniversary

Waitress Congratulations, sir and madam

Waitress May I have the name, please?

Paul Taylor Paul Taylor

Waitress Paul Taylor Just a moment, please

Oh, yes Mr.Paul Taylor, a table for two?

Paul That’s right

10

Waitress Please follow me, sir and madam

Waitress Will this be all right, sir?

Paul This will be fine, thanks

‘eives them

Ways to say it

Receiving guests: Asking guests about

reservation & seating guests

1 Asking guests about reservations

`

~ | * Do you have a reservation, sir/ miss/madam?

* Yes, I do I called you this morning

* Yes, we do We reserved a table two days ago

* No, I’m afraid I don’t

* No, I’m sorry, we don’t

2.Seating guests

* Please follow me, sir/miss/madam

| * This way, please sir/miss/madam

| * Thank you

* Will this be all right, sir?

* Will this table do for you, miss?

* Ts this table all right, gentlemen?

* Is this all right, madam?

aoe * Yes, this is fine

* Could we sit over there?

* Tt’s rather noisy How about the table over there?

resta

ot Exercise 3: Receiving guests with a reservation

Writing Complete the following conversation with the right word

Guest May I have the name, ps to EE ? i Ct

Just a.wament please Mr.Jones a table for

Waitress Thank yor sven

Guest _ WA this table do for you, sir? G

12

Open dialogue Complete the following dialogue A man of about forty arrives at Junior’s

restaurant (or your restaurant) and you must receive him

er there?

Guest Yes, I telephoned to you last Wednesday

ASK MAM he aeaen tense eeeesneveeanebeceaeeesaeanentneanees

lmaiiađaiaiaíậảÝả , Mr.Hemmingway

Check reservation list "—

Check : name, table Q.2

Ask about table — cuc HH ng kh ch, Guest Yes, this is fine Thank you

13

1 Where would you like to sit?

2 Areas in the restaurant

Wait Focus 2

Smokers or non-smokers?

2 Smokers or non-smokers?

Mot! Focus 3

Conversation 1 Mot

A family of four arrives at Junior’s restaurant and the waitress receives them W a

1.V

Waitress Sawaddee ka Good evening

Father Good evening We’d like a table in the

}

Waitress Do you have a réservation?

Waitress A table for four, sir?

Waitress And where would you like to sit?

) sit? Mother We'd like a table near the stage We’re

celebrating our daughter’s graduation

Waitress Please follow me, madam and sir

Waitress Is this all right, madam?

‘ceives then

Ways to say it

Talking about the areas in the restaurant

Where would you like to sit?

1 Where would you like to sit?

| * Where would you like to sit, sir/madam/miss?

+ We'd like a table near the window, please TT”

* We'd like a table near the rear, please

*In the middle * Near the window

* In the front * Away from the entrance,

* In the rear/back * Near the dance floor/bar fans

* On the left * Under the tree d8' 2

* On the right * On the raft/boat

* Near the * On the terrace stage/podium * Outside

* Away from the street

Look at the plan of Junior’s restaurant and write where the following tables

about the following:

* the front/ the middle/ the rear

* the stage/ the street

Ways to say it G

16

Receiving guests: How many people?

Smokers or non-smokers?

1 How many people?

* A table for four, sir? * Yes, please

* How many people are | * We’re eight

you, miss? * A table for six

* For how many people, people, please

madam?

* Tm sorry, but there is

no table vacant right

* Smokers or * Smokers, please

non-smokers, sir? * Non- smokers,

Exercise 2: Receiving guests with no reservation

Complete the following dialogue A fairly large group of guests arrives at Junior’s restaurant (your restaurant) and you receive them

1

re Think

Greet guests Ol (Xela bạn beans L422 craw Da.deo’ Aet@ut

s to say il Guest Good evening I hope you can seat all of us

17

Conversation 2

receive him

Da yan Êgứt ó v.SẼ di đun ch sào

No, I’m sorry, we don’t

Twelve or thirteen

Wet Mabe lớn lá bà, xíhj 6e?

Somewhere near the window

dân We pec RABE ecco

Gues Wait Gues Wait

thẩm eet Waitress I’m sorry, sir, but the dress code of the restaurant requires

Guest You mean that you won’t let me in?

Waitress I’m terrible sorry, sir, but you can’t wear shorts, singlet and

slippers in the restaurant

by Se Guest But I’m hungry Very hungry

Waitress Would you like to speak to the manager, sir?

aes Guest No, I'll go somewhere else

Waitress I’m sorry, sir

Clothes

Yes No

liter must Vest and baggy pants (no shirt)

Shirt and pants

Dressing- gown Pajamas

Slippers Jeans and T- shirt Jacket

Bathrobe Shorts and singlet/ undershirt Blouse and skirt

Sandals Swimsuit

19

Unit

Focus Takin

Focus Takin

Com

Paul drink

Talking about dress codes

* I’m terrible sorry, sir, but the dress code of the restaurant requires that you wear a shirt and pants

* I’m very sorry; miss, but you can’t wear shorts in the Wait restaurant

Paul Wai

Unit 3

Something to drink to start with

Focus 1 Taking orders for drinks: Would you like ?

Focus 2 Taking about drinks: we’ve got

sin the Waitress Would you like something drink first, sir, madam?

Paul Yes, I'll have a Kloster beer

Waitress A chilled glass, sir?

Paul No, thank you And no ice, please

Waitress And for you, madam?

Wilma Have you got grapefruit juice?

Waitress I'm afraid we haven’t, madam

Wilma And have you got orange juice?

Waitress Yes, of course Beverages are listed on the last page of the

menu, madam

21

Wilma I'll have a glass of orange juice

Waitress A Kloster beer and a glass of orange juice Just a moment

Local alcoholic beverages Regency (brandy)

Water

Perrier

Soda Mineral water

Cognac

Ask your waiter for our wine list

G * Would you like to order something to drink first, sir,

“a

* May I serve you something to drink to start with, gentlemen?

h L * Would you like something to drink before your meal, ladies?

5

* Yes, have you got any French wines?

* Yes, have you got imported/ draft bottled beer?

* Have you got grapefruit juice?

* Have you got any fruit punches?

* Yes, of course, sir May I bring you the wine list?

* Certainly, madam Beverages are listed on the last pages of the menu

lò * Certainly, sir We’ve got grapefruit juice, orange juice

* Tm afraid we haven’t sir / madam/ miss

* Tm sorry, but we haven’t got any today

ip

Have you got ? Yes/No

1 martini Certainly, sir We’ve got red and white Martini

2 draft beer No, I’m afraid we haven’t, sir

Complete the following dialogue It is lunch time and a diner has just taken a

seat at Junior’s restaurant Can you give Junior’s staff a hand and take his

order for drinks? Use the Junior +s restaurant drink list or the drink list of

Bob and Tony, two foreign businessmen have just arrived at Junior's —

restaurant and their waiter takes their order for drinks

24

Waiter May I serve you something to drink to start with, gentlemen?

Bob Yes, please What whiskeys have you got?

Waiter Whiskeys are listed on the last page of the menu, sir?

We've got Johnny Red and Black label, Chivas Regal, Black and White

Bob Get me Chivas Regal

Waiter Would you like soda or water, sir?

Bob On the rocks, please

Waiter And for you, sir?

please? Tony A gin and tonic, please

Là hp Waiter Chivas Regal on the rocks and gin and tonic Just a moment,

Hư kh hà kế Ways to say it

Talking about drinks: We've got

ior’s

* What whiskeys have you got?

* What imported/ canned/ bottled beers have you got?

* What cognacs have you got?

* What fresh fruit juices have you got?

* What kind of wine have you got?

25

+ We"ve gọt Johnny Walker, Chivas Regal, and

* We’ve got Kloster, Singha, and Singha gold

* We've got Remy Martin, Hennessy, Camus, and

* We've got fresh orange, melon, mango, juice

| * We've got Mateus, Beaujolais

* We'll have a bottle of Chivas Regal

* [ll have a Kloster beer

* We'll have a bottle of Remy Martin

* Would you like soda or water?

* Will you have a large or small bottle?

* Would you like X.O or V.S.O.P?

* Will you have your fruit juice with sugar?

* Would you like ice/ a chilled glass?

+ We'll have soda, please

* {| have a large bottle, please

* Get us a bottle of V.S.O.P, please

* Yes, please/ no, no sugar, please

* A chilled glass, but no ice, please

#* A bottle of Chivas Regal and soda? Just a moment, please

* A large Kloster? Just a moment, please

Exercise 2 A drink before the meal

A lot of new guests have entered Junior’s restaurant and the staff are very

busy Can you give our friends a hand and complete the following dialogue?

Different diners would like to know about different drinks served at the

Junior’s Use Junior’s restaurant drink list or the drink list of your restaurat

to help you

Dialogue 1 Serving Whiskeys

26

Take Dine: Scotc Dine

Ask : Dine

Repe

Dial

Din

No Bot Din

Bee Dir As] Dir

Re

Tak€ OTETIIKS — Q0 HH nh ng sgk ren

Scotch ieee dense deceeceteeecaeeneeeaeeretnetetueesegesesess Diner We'll havé a bottle of Johnny Walker Black

g dialogue? Bottled beer only

at the

Diner No, thank you No ice and no chilled glass,

please

27

Ask about sugar Diner

Dialogue 4 Serving Brandy

Take order for drinks Diner

Brandies Diner

Focus Talkin

Wait

Mr.] Wai

Unit 4

The menu

Focus 1 Themenu: The different courses

Focus 2

Talking about Set Lunches or dinners

1 Ordering food: Regular or A la Carte

2 Talking about a Set Lunch or dinner

? Conversation

¬ Mr.Evans, a foreign resident of our city, has sat down for lunch at Junior’s

restaurant, his favorite restaurant Mr.Prasit, the waiter, takes his order

Waiter Good afternoon, Mr.Evans How are you today?

Mr.Evans Good afternoon, Prasit I’m fine, thanks I’m in a bit

ofa hurry What’s today’s set lunch?

Waiter With today’s special you have a choice of soup of the

day or a mixed salad, fish au gratin with vegetables And for dessert, pie or pastry and coffee

The Mr.Evans I think I’ll try that What’s the soup of the day?

c What

Waiter Fresh sweet corn soup, sir

tinV SOF Mr.Evans No, I'll have the mixed salad with French dressing

cores Waiter What vegetables would you like, sir? You have a

choice of green beans or spinach, and French fried

potatoes and rice

Mr.Evans Spinach and rice, please Oh, and get me the usual to

29

drink

Waiter A Carlsberg beer, no ice, glass at room temperature?

Mr vans That’s right You are wonderful, Prasit

Write different dishes for the following Check the menu of your restaurant a

the sample menu in the back of your book

Mixed vegetable h " Green salad "

a Griledfish(saba) Piccata Milanaise

m Pickled vegetables tice m Choice of pasta

mẹ PruHtinseason mm Mixed salad

2.Talking about a set lunch or dinner

* Have you got a set lunch/ regular lunch?

* What’s the special today?

* What’s today’s set lunch?

* What’s the soup of the day?

*Today we have a special Chinese style lunch for two

With it you get an hors d’euvre, shark fin soup, roast

duck, grilled fish, fried rice and Chinese mushroom souy

and for dessert, fruits in syrup

* Today’s set lunch include

* Cream of mushroom soup, sir

* We've got a seafood set and a beef set, sir With the seafood set you get tempura

* We have a Thai set lunch that includes

Paul

Set lunches & dinners

Waitt Paul

Wait

Paul Wiln Wait

Wilr Wai Wilt Wai

Pau

Waitress

Paul Wilma Waitress

Wilma Waitress Wilma Waitress

They are sautéed pork ribs served in a pineapple

with a sweet-and-sour sauce, sir

That sounds tasty What do you think, Wilma?

H’mm How is this fried red snapper prepared?

It’s a salt water fish fried with chilies and shallots and served with a garlic sauce, madam

Is it very spicy?

It’s quite hot, madam

And what’s this snakehead with dressing?

It’s a fresh water fish cooked with onions, celery, and some other vegetables, and served in its own

bouillon, madam

The menu also lists Phuket lobster How is it prepared?

33

Waitress It’s a fresh lobster cooked over a charcoal grill, si

Ways to say it

Talking about different dishes

1 Talking about different dishes

* What is this cold hors d’oeuvre that’s on the menu?

* What is in this spicy noodles salad?

* What is this snakehead with dressing?

+ What are these spare ribs in pineapple?

* It’s a selection of cold meats with ham, sausages

* They’re glass noodles with preserved pork and chilies

* Tt’s a fresh water fish cooked with onions, celery, and : other vegetables, and served in its own bouillon

* They are sautéed pork ribs cooked in apineapple and | served with a garlic sauce

+* How are these chicken livers in casserole prepare?

* How is this rock lobster cooked?

* They are chicken livers, Chinese mushroom and rice

* Tt’s fresh lobster cooked over a charcoal grill and servel

* What's his mixed salad made from?

* What does this seafood have in it?

+ What does the green curry in this pictures consist of Ệ

* The salad is made from lettuce, tomatoes, cucumbers 3.7

* Tt contains prawns, squid, mussel ị

* Tt consists of pieces of boneless chicken and pumpkin |

cooked with chili paste and coconut meal

2 Describing dishes: Ingredients & Preparation

34

* It’s a minced pork and bean curd soup

* It’s a spicy fish soup

* Tt’s dried squid

* It’s fried/ roast/ grilled chicken

* It’s smoked ham/fish/ salmon/ mackerel

* Tt’s raw fish served with a mustard sauce and fresh vegetables

* It’s a selection of cold meats It has got different kinds of

sausages, ham and

* It’s a fish curry with coconut and steam in banana leaves

* It’s poached fish served with

* It’s fish/ pork/ veal ) au gratin and served with

Me hit : * They are boiled/stewed/broiled vegetables

nề ent nd : * They are pickled vegetables/ carrots/ cucumbers/fruits

‘lon an * They are prawns dipped in batter and deep fried ( in oil)

mon * They are slices/dice of beef fried and eggplant cooked

apple and Ễ with chili paste and

coconut milk

* They are mixed vegetables fried in oil/ butter/ oyster

* They are marinated pork ribs fried with garlic

oo * They are chicken breasts stuffed with herbs and roasted/

tand rice | baked in an oven

land serv * They are slices of boiled squid and onion tossed with

chili sauce and garnished with lettuce , tomatoes cucumbers

* _ cooked over grill/ an open fire

* Sautéed ( in butter/oil)

onsist of - * Steam in a wicker basket

ucumbers.; 3, Talking about side dishes

* The dish is served with pickled vegetables

* It s served with a sweet-and sour sauce

* They are served with a hot and sweet sauce

* Tt comes with a hot-and-sour sauce

* They come with a mustard sauce

35

_ and served with plum sauce

* and served with soya sauce

* and served with spicy sauce

* and served with boiled vegetables

: with bread rolls

* im its own bouillon

* ina clay pot

on toast

* |, on a hot platter

ona bed of rice/ lettuce

Describing dishes following dishes Use the information in the boxes to help you

Dialo

A fan busy «

Mot! Yes

* What is it like? * Tt’s sweet and sour, sir

i * Ts it (very) spicy/ hot? * It’s (very) spicy, madam

* Is it sweet? * It’s (quite) sweet, madam

Exercise 2 It sounds good, but what is it?

There are a lot of guests at Junior’s restaurant today Can you help Junior's and his staff? Can you complete the following dialogues?

Dialogue 1

A family of four is ordering dinner at Junior’s restaurant and waitress is very busy at another table The mother of the family calls you over

Raw fish Mustard sauce Fresh vegetables

“Sausages, ham

Roast beef Roast chicken

Daughter

Mother

Yes, dishes Mother Describe

Mother Daughter

Father

Describe

Dialogue 2

Mom, I would like some Japanese food

All right, dear (Turn to you) Have you got any Japanese dishes?

Raw fish?

Mom, I’d like to try that

All right, raw fish And what’s this cold hors d@oeuvre , that’s on the menu

.ã

si

A diner seated near the entrance of Junior’s restaurant is looking at the meh

and calls you over

Diner Describe Diner

Spicy

Conv: Boba

Diner And what is this beef and pumpkin curry?

gai thê Hổ — Waiter ị May I take your orders, gentlemen? y

Bob Yes, I’ll have a shrimp cocktail and a cream of

mushroom soup or starters

Waiter Shrimp cocktail and a cream of mushroom soup

And for you, sir?

Tony PHI have an appetizer of goose liver pate

Waiter Goose liver pate And would you like some soup,

sir?

Tony Yes, P’ll have the green pea soup

Waiter Green pea soup And are you ready to order your

sư xơ ¬" entrée, gentlemen? Or would you like some more

time?

39

* Are you ready to order, madam?

* Would you like some soup, sir?

* Would you like to order now, gentlemen?

* How about some soup or an appetizer to start with, sir?

* [ll have a shrimp cocktail and tomato soup

* [UI start with an appetizer of goose liver pate

* [ll try the minestrone soup

* Tl} have a lettuce and tomato salad

* Yes, I’ll have the French onion soup for starters

* Shrimp cocktail and tomato soup

* Goose liver pate

Exercise 3: Lunch at Junior’s: appetizers and soup

It’s meal time at the Junior’s restaurant and there are many hungry guest waiting to order Can you give Junior's and his staff a hand and take the orders or appetizers and soup for the following diners?

Ask take order

Diner Japane Diner Descri Diner Ask al Diner Sorry Smok Ask c Diner Take

Dine

Dialo

Ask: Dine