MỐI QUAN HỆ GIỮA HÀI LÒNG KHÁCH HÀNG ĐỐI VỚI CHẤT LƯỢNG DỊCH VỤ TẠI ĐẠI LÝ DỊCH VỤ XE Ô TÔ KHU VỰC PHCM.PDF

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:+ΓΗΙϑ ΞΛ :Η βχ Χ⊥
+Οδε
ΘΤ φ +γΙ+ Ιϑ+ΥςΙ :ΩΟ 99999999999999999999999ηΞ9Κ α   %& ∋    ι − 1 %& ∋999999999999999999999999999999999999999999ηΞ9Ξ :∀ #∃ %& ∋ 99999999999999999999999999999999999999999999999999999999999999999999999999999999999ϕΞ9Ψ α   Α    1    99999999999999999999999999999999999999999999999 ΚΖΞ9Ζ :∀ #∃ %& ∋     1   9999999999999999999999999999999999 Κ]Ξ9] 7  4 5 4   9999999999999999999999999999999999999999999999999999999999999999999 ΚΞ9  3 4 5    0  ?/99999999999999999999999999999999999999999999999999999 ΚκΞ99Κ [#∴   3        999999999999999999999999999999999999 ΞλΞ99Ξ 5 7 , 0       999999999999999999999999999999999999999999 ΞλΞ99Ψ Ι  ∗∋ ∋        999999999999999999999999999999999999999999 ΞΚΞ99Ζ 5 7 ∗ 5        99999999999999999999999999999999999999999999 ΞΚ

< µ :#∴ Ξ 9999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999 ΞΨ:+ΓΗΙϑ ΨΛ [+ΓΗΙϑ [+ν[ Ιϑ+ΥςΙ :ΩΟ 9999999999999999999999999999999999999999999999999999 ΞΖ

Ψ9Κ
/ / 4 5 0 4 5 9

Θ2> /  0  #∃ #  Λ ΞΖ Β/     1 ∀ #∃ %& ∋

Β/ ? ω /∗ ∋ ∗ρ − ρ  { 9

 15Νκ1515ΑγŽ5Γ8

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   !     − >  4 7 ∴ & 3    1

   Φ  4 λ>ΖκΚ ∴ &9 +  ƒ) 1  ∗{ Σ ∗ 5 <

/ 5 7 , 0 1  ( )   0   4 7 ∴ & 3   1    Φ  4 λ>Κλ] ∴ &9

‰ 9ΞΖκ]] 9Ξη]]κ

♣? ψ  2)

 )% Κ9ΚΚκ 9ΞϕΚ 9ΞΚΚ ΞΨ 9κΨΨ 9λΞλ]Ψ 9λϕηΖΚ

‰ 9ΚηΚΞκ 9ΞΚΞΨΨ

‰ 9ΚκΨΨ 9ΞλϕΨκ

 )% 9λλη 9ϕΨΖ 9λϕ ΞΨ 9]ΖΨ 9λϕΚη] 9Κ]λϕ

‰ 9ΞλΖϕ 9ΨκκΖ]

‰ 9Ξλ]Ζ 9ΨκϕΚΨ

%∗♣  ψ  2)