Design the assignment 3 CHAPTER 1:THEORIES OF BUSINESS STRATEGIES 4 1.1 Definition, features and role of business strategy in 1.2 Business strategy administration process 7 1.3 Defin
Trang 1CAPSTONE PROJECT REPORT
AN ANALYSIS OF ACTUAL SITUATION AND SOME
SUGGESTIONS ON OVERALL BUNINESS STRATEGY
AND STATEGIC SOLUTIONS FOR COMPANY 185 –
TRUONG SON CONSTRUCTION CORPERATION
Group 1 – Class V02
Student’s name:
Hoàng Mạnh Hùng Ngô Anh Tuấn
Hồ Nghĩa Đức
Lê Thị Hồng Lĩnh
VINH 2010
Trang 2Acknowledgements
We wish to express our deepest gratitude to our lecturers for sharing their
expertise in their lectures and giving us their indispensable intellectual and scholarly
support during the completion of the report Their profound knowledge of
theoretical and practical issues concerning our topic is a great source of inspiration
to us
Our gratitude is also extended to the Board of Directors of Company 185 –
Truong Son Construction Corporation for their coordination and helping us in
collecting information about the Company without which we could not complete the
report
We also extend our sincere thanks to our classmates and colleagues for their
assistance and encouragement
Trang 31 The rationale for choosing the topic: 1
2 Subject and Scope of the Study 2
4 Design the assignment 3
CHAPTER 1:THEORIES OF BUSINESS STRATEGIES 4
1.1 Definition, features and role of business strategy in
1.2 Business strategy administration process 7
1.3 Define duty and system of strategic targets : 9
1.4 Analysis of business environment of enterprise 10
1.4.1.5 Governmental, legal and political envrionment 14
1.4.2 Analysis of sector environment (operational environment) 15
1.4.2.1 Analysis of current competitive opponents 15
1.4.2.2 Analysis of potential competitive opponents 16
1.4.3.1 Factors of human resource and organization 19
Trang 41.4.3.2 Research and development factor (R&D) 19
1.4.4 Analysis of international environment of enterprise 20
1.5 Distinguish business form 21
CHAPTER 2: ANALYSIS OF FACTORS AFFECTING BUSINESS
ACTIVITIES OF COMPANY 185 – TRUONG SON
CONSTRUCTION CORPORATION
33
2.1 General introduction of Company 185 33
2.1.2 Business sectors, targets and operational scope 34
2.2 Analysis of business environment of the Company 37
Trang 52.3 Setting up matrix 58
2.3.2 Mc.Kinsey – General Electric Matrix (Business strategy net) 60
2.3.3 SWOT Matrix (Only main factors are synthesized) 62
CHAPTER 3: SOME SUGGESTIONS ON OVERALL BUSINESS
TRATEGY AND STRATEGIC SOLUTIONS FOR THE
COMPANY
65
3.1 Basis for planning strategy 65
3.2 General Business Strategy 66
3.3 Some Strategic Solutions 69
3.3.1.1 Improve professional qualifications 70
3.3.1.2 Increase quality of working life 72
Trang 6List of Diagrams
Page
Diagram 1: Model of Business Environment of Enterprise 11
Diagram 2: Model of 5 forces of M.PORTER 14
Diagram 3: Strategic Matrix of MC.KINSEY - GE 30
Diagram 5 - Organizational Diagram of Company 185 34
Trang 7Table 4: Some Financial Norms in 2009 of the Company 49
Table 5: Machines and Equipment of Company 185 52
Table 8: Growth Rates and Relative Market Share for Business Items
of Company 185
56
Table 10: Construction Industry Attractiveness 59
Trang 8INTRODUCTION
1 The rationale for choosing the topic:
In the current situation in which Vietnam has shifted to a market economy,
enterprises have strongly divided into strong and weak ones and competition among
the enterprises has become more vigorous To preserve and develop business,
enterprises must define a right strategy, as an inappropriate strategy may lead to a
failure
Activities of enterprises in the market economy are to invest, use resources to
compete with opponents to get market share The purpose of enterprises’ activities
in the market economy are to reach the possible highest effectiveness for a long
time An enterprise’s operational effectiveness is the correlative results between
profit from business activities of the enterprise and mobilized resources for such
profit For an enterprise, building up a right strategy can have a special significance;
timely strategy orientation and strategy adjustment can bring high profit for the
enterprise
In the globalization of the market, technology always changes, competition is
more and more violent, and strategy has become a really important factor Together
with scarceness of resources, demand and tastes of social consumption frequently
change which make business activities of enterprises more complex and risky To
exist and develop, enterprises must build up a strategy
Strategy is a special kind of plan that all organizations must design For
enterprises, planning is the first function in system of management functions to
reach given purposes of the organization
Defining strategy must be considered with regard to many objective external
factors and subjective internal factors of an enterprise, analyzing systematically
related information to define activities of the enterprise in short and long term, and
Trang 9focusing all efforts and resources on main targets so as to meet the highest
effectiveness, cope with unexpected situations, adapt to the changes
Company 185 – Truong Son Construction Corporation (henceforth referred
to as Company) is a unit in the construction sector From the beginning years of
operation, Company has experienced many successes and failures and has gained
certain achievements It has been well proved in reality that without defining a right
strategy, Company can go into traps which is hard for it to get out, then business
effectiveness will be reduced, even bankruptcy Therefore, to continue standing in
the market and adapting to business environment, Company must build up an
appropriate strategy
Originated from the importance of planning business strategy for enterprises
together with the demand of Company 185 – Truong Son Construction Corporation
in defining an appropriate strategy; Group 1 has chosen the topic “An Analysis of
Actual Situation and Some Suggestions on Overall Business Strategy and
Strategic Solutions for Company 185 – Truong Son Construction Cooperation”
with the expectation to work out a right orientation for the Company in the future
2 Subject and Scope of the Study
Applying theories and methodologies on business strategy, the assignment
will find out bases to plan business strategy for Company 185 - Truong Son
Construction Corporation
Subject of the study: the topic will carry out an analysis, assessment
suggesting business strategy for the Company based on common theories of
planning strategy for enterprises
Scope of the study:
- Theoretical issues on strategies of enterprises,
- Bases to form strategies of enterprise,
- Building business strategies for Company in short and long term and
solutions to implement those strategies
3 Study Methods
Trang 10The study is based on methods such as statistics, synthesis, analysis, contrast,
modeling and estimating as well as learned knowledge to carry out analysis and
provide assessments of the whole business activities of Company 185 – Truong Son
Construction Corporation, and suggest strategies for the Company
4 Design the assignment
Apart from the preface, the conclusion and references, the main content of
the assignment is divided into three chapters:
Chapter I: Theories of Business Strategies
Chapter II: An Analysis of Factors Affecting Business Activities of
Company 185 – Truong Son Construction Corporation
Chapter III: Some Suggestions on Overall Business Strategy and Strategic
Solutions for the Company
Trang 11CHAPTER 1 THEORIES OF BUSINESS STRATEGIES
1.1 Definition, features and role of business strategy in enterprise
1.1.1 Definition of business strategies
Business strategy is a concern of many economists who have studied and
found out many different definitions of business strategy such as:
- It is associated decisions, actions or plans which are designed to implement
organizational targets
- It is the result of the process of planning strategies
- It is the art to build up competitive advantage
- It is the collection of decisions and actions oriented to the targets which
make organizational capacity and resources meet the external opportunities and
threats
- According to Alfred Chandker: “Business strategy includes the
determination of long term basic targets, at the same time choose the method of
action and allocate necessary resources to implement such targets”
- According to Wiliam.J.Gluech: “business strategy is a plan with high
consistency, comprehensiveness and coordination which are designed to ensure
basis targets to be done”
Besides, business strategy or competitive strategy is also defined according to
the following 6 factors
First is product market Opportunities of an enterprise depend on its own
products, its serving market, competitive opponents that it copes with and its own
integration level
Second is investment level We should choose the following capacity: invest
to expand or to penetrate into product market, or invest to maintain current position,
or minimize investment to withdraw, or liquidate to dissolve enterprise
Trang 12Third is functional strategy Competitiveness can be focused on the
following functions: product strategy, position strategy, price strategy, allocation
strategy, production strategy, informatics strategy, segmentation strategy and
globalization strategy
Fourth is strategic asset and strategic capacity Strategic capacity is the
dominant aspect of enterprise; strategic asset is the resource power of enterprise
compared to other opponents When setting up strategies, we must focus on cost as
well as the ability to create/maintain asset and capacity to be the basis for long term
competitive advantage
Next is resource allocation Financial resources and non-financial resources
such as factories, equipments, human must be allocated Decision on allocation is
the essential factor for strategy
The final factor is cooperation among enterprises Only enterprises with
cooperation can have dominant advantage compared to such enterprises which skip
or do not exploit cooperation
In general, strategy is the collection of actions and decisions related to each
other which helps an organization to reach its given targets, and it must be built in
such a way that it can exploit basic strengths including resources and capacity of the
organization as well as consider opportunities and threats of the environment
Business strategy is recognized as a principle, a guideline in trading
Therefore, an enterprise which wants to be successful in trading must have good
business strategy and effective implementation of that strategy
1.1.2 Features of business strategy:
In spite of many different definitions and approaches to the category of
strategy, basic features of business strategy are considered consistently Basic
features are as follow
Trang 13Firstly, business strategy has long term orientation which can point out
targets and business orientation for each sector and product as well as define basic
duty, solutions and steps to reach given targets
Secondly, business strategy has flexibility because it is based on prediction
of future market which will always change To make business strategy appropriate
so as to help an enterprise to reach its targets, it must be flexible in the changes of
market
Thirdly, business strategy is built up according to long term (5 years to 10
years) Therefore business strategy is itinerary When a long term strategy has been
set up, it will be concretized by shorter-term strategies which are called plans
Next, business strategy is a constant process from planning to
implementation, monitoring and checking
What is more, business strategy always attacks to win in competition
Business strategy is formed and implemented based on discovering and exploiting
business opportunities and advantages of enterprise to reach high business effects
Last but not least, all important strategic decisions in forming,
implementation, assessment and adjustment of strategy will focus on administrative
group to ensure accuracy of long term decisions and secret information in
competition
From the above definitions and features, we can simply understand:
“business strategy is the process of defining general targets to develop enterprise
and use technical factors, business organization to win in competition and to reach
given targets”
1.1.3 The role of business strategy
The market economy always changes; to exist and develop an enterprise
must be adapted to such changes Modern business administration supposes that an
enterprise cannot cope with market change if it has no strategy of business and
development that represents its competitiveness and dynamic Only on that basis
Trang 14can the enterprise discover opportunities and threats to have suitable solutions Lack
of a right business strategy can make enterprise passive and uncompetitive Lack of
business strategy can make enterprise have ineffective business effect and even
bankruptcy
Business strategy helps enterprises to define orientation in the future by their
own efforts It also helps enterprises to define basic targets to reach in each period
and levels and define activities which can exploit and use resources, promote
advantage and grasp opportunities to occupy advantage in competition
Besides, process of construction of business strategy based on monitoring
constantly happened events in and out of enterprise is to grasp change trend of
market; together with implementation of business strategy, it will help enterprises to
adapt to market, and even change operational environment to occupy competitive
advantage, reach high profit, increase productivity, improve environment and image
of enterprises within the market
1.2 Business strategy administration process
In such process, administrators will implement the following activities
1.2.1 Analysis of situation
Before making decision of orientation or reaction we must analyze current
situation; situation analysis will require considering organizational background,
internal and external environmental aspects:
Internal factors of an enterprise need to be considered to see whether they are
strong or weak
External factors of an enterprise are considered to see whether they serve as
opportunities or threats for the enterprise
Expectation of leader is the value of the enterprise, the prestige and the
competitive advantage
1.2.2 Build up strategy
Trang 15Building up business strategy includes designing and choosing suitable
strategy for an organization To implement this we must consider many
organizational levels and suggest strategic forms
In the first place, the company’s strategy cares for big and long term
problems such as: activities, trading sector, activities of trading sectors Any change
of trading sector structure can change strategy of company
Second is functional strategy which includes decisions and actions that orient
to short term target of different functional divisions in an organization such as
production, marketing, study and development, personnel, financial accounting, and
informatics technology
Third is competitive strategy which studies competitive advantages that
organization wish to have and consider how the organization will compete in a
trading sector
1.2.3 Strategy implementation
Planning of strategy is not enough for employees of an organization The
strategy must be implemented The implementation of strategy is the process to give
different strategies to be implemented Methods for strategy implementation will be
connected with strategy planning
1.2.4 Strategy assessment
The final period of strategy management is to assess strategy All strategies
will depend on future changes because internal and external factors can change
constantly Three main activities of such period including (1) consider factors as the
basis for current strategy; (2) measure achievements (3) implement adjusted
activities Strategy assessment is necessary because current success cannot ensure a
similar success in the future; success can create new problems
1.2.5 Requirement of business strategy construction
In business strategy construction, we must focus on the following features
Trang 16Firstly, business strategy must be connected with market Enterprises will
build up business strategy based on investigation, study of market demand and
exploit opportunities, resources for producing products with suitable quantity,
quality, type and time; we can consider “strategy must indicate market controlling
of enterprise” as the principle and guideline for strategic administration In addition,
construction of business strategy must increase advantage of enterprise, occupy
competitive advantage in the market Besides, strategy must be expressed high
flexibility then construction of strategy just mentions general problems
Secondly, when building business strategy we must consider safe area in
trading, limit risks to minimum level;
Another thing that needs to take into consideration in business strategy is that
basic targets and basic condition should be clearly defined to reach such targets
What is more, business strategy must express harmonized combination
between two strategies: common business strategy including the most decisive
general problems and division business strategy including division problems such as
products, price, marketing and promotion
One more important consideration is that business strategy must not be the
common presentation Rather, it must be expressed by concrete targets and be of
high feasibility to reach maximum effect in production and business
It is not sufficient if the enterprise just builds up strategy The reason is no
matter how well-established business strategy would be, without good
implementation which turns it into suitable programs and policies, it will be useless
and costly, and will not be able to increase business
1.3 Defining duty and system of strategic targets:
1.3.1 Strategic duty
This is a long term fixed declaration of enterprise’s purposes which
distinguish enterprises with each other; such declaration can be business principle,
Trang 17purposes, philosophy, and then define trading sectors of products, services and
market demand
Content of strategic duty can indicate general problems then define
operational scope of enterprise in products and market; when setting up strategic
duty we must focus on the following factors: formation history, expectation of
leading board, conditions of business environment, existing resources and capacity
of enterprise Strategic duty can help leaders to define targets more easily then
define priority of enterprise to assess potentials of trading units and orientation for
future of enterprise
1.3.2 System of strategic targets
Strategic targets: it is the main destination that enterprise wishes to reach,
which is from function and study; quantify into numbers: growth rate, profit,
revenue, market share; there are two kinds of targets, namely short and long term
targets
Long term targets are the whole final expected result that enterprise wishes
to reach within more than 1 year with following contents of profit, productivity,
competitive position, job development, public relation, technological position, and
social duty
Short term targets are the concrete results that enterprise expects to reach in a
circle which is quantified into numbers
1.3.3 Principle in target definition
Firstly, they must be clear in each development phase of the enterprise
Secondly, they must be related and supporting each other, that is, a certain target
will not hinder other targets Thirdly, there must be preferential targets; that is, the
targets should be clearly indicated principal or minor
1.4 Analysis of business environment of enterprise
The purpose of analysis of business environment is to define opportunities
and threats with enterprise, including macro and micro environment (so called
Trang 18sector environment) This is the process to consider factors of different environment
and define influence level of opportunities or threats with enterprise; diagnostic
based on analysis and recognition of environment then make use of opportunities
and control threats which can impact on enterprise
Trang 19Diagram 1: Model of Business Environment of Enterprise
1.4.1 Analysis of macro environment
1.4.1.1 Economic environment
Reality of economy and future orientation have impacts on success and
strategy of an enterprise The main factors are economic growth rate, interest rate,
inflation, unemployment and exchange rate Any changes of such factors can impact
the enterprise
First are the impacts from economic growth rate High rate of economic
development reflects development rate of market, and it can reduce competitive
pressure Buying of total market can create condition for development of enterprise
Second are the impacts from interest rate Interest is one of factors of
currency policy Low or high interest can impact directly on business and market
demand Interest of deposit can encourage people and enterprise to deposit leading
to limited payment capacity of market
- Macro environment will
include external factors
Trang 20Third are the impacts from exchange rate Exchange rate can have influences
on enterprises’ related activities of import and export
Last but not least are the influences from inflation rate If inflation rate
increases, monitoring price and salary cannot be controlled, thus threats to ther
enterprise are increased
1.4.1.2 Technological environment
Technological environment can impact on business strategy of enterprises as
well as industries This is the time for industrial development then prediction of
industrial trend can be very important for enterprise’s development The changes of
technology can impact on living circles of products and services
Trends/events in technology can be the opportunities for enterprises with
capital mobilization but it can also be threats for enterprises that are attached to old
technology
In social development, an enterprise must use new technology However, it
is not the cause that leads enterprises using old technology to sudden loss There are
several reasons for this Firstly, old technology still has buyers for a long time as
partlybecause enterprises can continue to improve such technology Secondly, it
will be difficult to predict the appearance of new technology, because the study of
new technology is very costly and uncompleted Moreover, it often starts from
additional market; and new technology can have trend to create new market rather
than penetrate into current market Therefore, enterprises need to have right
realization of technology so as to create opportunities for enterprises in development
of products and services
1.4.1.3 Social and cultural environment
With regard to strategic administration, social and cultural factors are
sensitive and alternative Living style of people which change fast according to new
living styles leads to the changes of consumption attitudes Qualification of people
is higher, thus the demand of consumers is higher in terms of quality and types of
Trang 21Each business enterprise must operate according to social and cultural
environment Enterprise and socio-cultural environment have close relation with
mutual impacts The society can provide resources that enterprise needs, and
consumes products and services that enterprise can produce Socio-cultural
environment can impact strategic decision such as choice of sectors and
commodities, labels, colors, styles and change of distribution channels
Attitudes of life value and consumption value also have influences on
business activities of enterprises The viewpoint of life will rise viewpoints of
consumption value and impact the decision to buy a certain commodity and refuse
or reduce to buy other products, which can create opportunities or threats to
enterprise
1.4.1.4 Natural environment
Natural environment including geographical factor, climates, ecological
environment; threats from the changes of climate can impact on enterprise; then
prediction of climate change will make enterprise be more active in making
decisions of products
Natural environment is bad which is threaten for most of enterprises in
different sectors: it is to provide materials, exhausted energy, increased pollution,
complex climate happening, flood and drought can create high damage; such things
can make trading cost increase due to cost, equipments to treat waste and pay more
tax due to environmental requirement
1.4.1.5 Governmental, legal and political envrionment
Legal and political factors can have impacts on development strategies of
enterprises according to different trends They can be the opportunities for
enterprises and in the meantime the threats for other enterprises The policy to
expand and encourage economic sectors to join in business activities is the threat for
State-owned enterprises but opportunities for private producers which join in the
market
Trang 22We can realize the influences of governmental policy for business and
production For instance, high tax can be the disadvantage for business and low tax
will encourage business In the condition of Viet nam, enterprises not only care for
tax but also stability of tax Unstable tax can create difficulties for strategic business
of enterprises Stable politics, completion of legal system will be the high interests
of producers
1.4.2 Analysis of sector environment (operational environment)
Operational environment will include all factors which can impact directly
the decision of enterprises in one sector A production sector can include many
enterprises who supply the same products and services which can be replaced for
each other The problem is to analyze, predict competitive opponents in the sector
environment to define opportunities and threats for the enterprise The following is
popular model for Michael Porter with five competitive forces:
Diagram 2: Model of 5 forces of M.PORTER
1.4.2.1 Analysis of current competitive opponents
The first force in the model of M.Porter is competitive scale in enterprises
with the opportunties to increase price and get more profit Competition among
enterprises in production often focuses on the following contents
The first is competitiveness It is the competition among products that can
replace each other to meet the expectation It means competition of priority when
Customers Providers
New potential opponents
Competitive opponents within the sector
Replaced products and services
Trang 23buying products with different uses in relation with income, competition in the same
products, and competition among brand names
The second is competitive pressure in the same sector Competitive sector is
the quantity and scale of companies that compete in the same sector If enterprises
are small, there is no enterprise dominating, the competitive structure is scattered If
market demand is high then competitive pressure will reduce, and if market demand
is small then competition will be more violent
The third is barriers out of sector When the business condition is bad, the
enterprises must withdraw out of the sector The cost of withdrawal out of the sector
can cause loss and damages to the enterprises and even bankruptcy includes
investment cost such as workshops, equipments, and technology, direct cost for
investment and administrative procedures, and social cost: train and dismiss
workers
1.4.2.2 Analysis of potential competitive opponents
Potential competitive opponents are enterprises which have capacity of
entering the sector in the future It is the threat for the enterprises who are currently
producing in that sector Those current enterprises often try to hinder potential
opponents to join in the sector because they can make the competitive market more
violent, and the market and profit will be shared, the position of enterprises can
even be changed Profit level of potential opponents depends mainly on cost for
entering the sector (industrial barriers), which includes the following elements
The first element is initial invested capital If it is high, the capacity for new
opponents to enter the sector will be less When entering a trading sector, an
investor must spend a certain amount of money to buy input factors such as
equipments, machines, materials to produce output products Then if the initial
investment is high, the risk will be higher and the enterprise must have more
consideration to make investment decisions
Trang 24The second element is advantage of price When the enterprise holds high
technology for producing and providing products with low price, it will get
competitive advantage To keep this advantage, the enterprise must lead in
technology, pay attention to the management of business to reduce cost and raise
business effect
Another element is advantage of brands of products, commodity and
services When customers are used to current brandnames of certain products,
builing a new label will cost much time and money
One more element is advantage of production scale When the production
scale is big, the average fixed cost will reduce The enterprise with big scale will
have higher competitive advantage than new opponents
In addition, legal barriers are also one obstacle for potential opponents Those
legal barriers are regulations of the State in terms of conditions to join in business such as
capital, equipments, labor force, etc Strict regulations can hinder enterprises to join in
the sector and vice verse
1.4.2.3 Pressure from providers
Providers will be a threat for production sector when they increase sale price,
limit quantity and quality The enterprises must pay attention to negative effects
from providers However providers can only create pressure for the enterprises in a
production sector in the following cases First, there are few providers for the
sector Second, there are few replaced products and services Third, the providers
have the advantage of specialization in products and services Last but not least, the
providers have the ability for vertical integration and close products
1.4.2.4 Pressure of customers
Customer is a common word used to indicate people or organizations using
products or services of an enterprise We can divide customers into five following
objects: final consumers, distributors, agencies, wholesale and industrial buyers
Trang 25Customers are the main object joining in the product consumption process
The enterprise needs to realize customers and impact them to have basis to define
product market, services and necessary investment structure The demand of
customers is the basic factor cared by producers to decide whether to maintain long
term trading advantage with such products The higher the customers’ pressure is,
the bigger the disadvantages are for the enterprises Customers often create pressure
for enterprises in the following cases First, they are customers who buy the
products in high quantity Second, there are many providers for the same products,
with much choice for customers Third, the customers have the capability for
reversed integration to own the whole or a part of the process of production
When customers have more advantages over sellers, naturally they must
reduce price and increase quality of products, services, then their profit will be
reduced
1.4.2.5 Replaced products
Replaced products will not compete violently but can impact profitability of
market and becomes a threat for enterprise We must care for replaced products
which are easy to improve due to high technology
Most of new replaced products are the results of technological burning; to reach
success in business then enterprise must save necessary resources to develop new
technology in development strategy
1.4.3 Analysis of internal environment
Internal environment of an enterprise is what belongs to the enterprise and
are related to business activities of enterprise to realize strengths as well as
weaknesses of the enterprise which can create basis for defining strategy and
implementing business strategy The object to be considered is main factors in the
enterprise within the control of the enterprise The main factors are human resource,
finance, accounting, marketing, information system and organizational system
Trang 261.4.3.1 Factors of human resource and organization
Human resources play a very important role in the success of an enterprise
People can provide input data to define targets, analyze environment, choose to
implement and check strategies of enterprise Only effective working can create
effectiveness of the enterprise Human resources include first, leading staff,
qualification and leading experiences; second, suitable organizational and
management structure; and third, professional skills, morality of cadres and cadre
policy
Organizational task can have very important significance which can promote
or hinder tasks of business activities of an enterprise Organizational factors can be
related to capacity and experiences of high ranking leading cadres which make
enterprise active, adapted to market changes Construction of suitable organization
can promote cadres to work harder, attached to enterprise and build up healthy
corporate culture
1.4.3.2 Research and development factor (R&D)
The tasks of R & D of enterprise can help it to maintain leading position or
vice versa; factor of R & D including: experiences, scientific capacity, perceiving,
appliance of technology and science and production to meet the higher demand of
market
R & D division must monitor conditions of business environment,
information of innovation of technology, management…to help the system to be
updated and supplemented with new information flow then have timely innovation
strategy of technology
1.4.3.3 Financial accounting factors
Functions of financial accounting division include analysis, planning and
checking implementation of common financial tasks of company, and making
financial reports to reflect common financial situation of company Financial
accounting division can be related to all aspects of other activities related to
Trang 27development of company, monitor financial spending, capital cost, monitoring sale
price, price planning, financial cost and profit
1.4.3.4 Production and technical factors
Production activities are related to creation of products which can impact on
the success of enterprises including problems related to production technique,
production technology, productivity, monitoring production cost, inventory, material
provision; production factors can show capacity to meet demand of quality and
quantity according to requirements of market, monitoring production cost is very
important which is related to price policy of products and commodity
1.4.3.5 Marketing and product consumption factors
Marketing division of an enterprise has significant role in the organization of
product consumption which studies demand of the market to find out policies of
products, price, distribution channels, and product improvement; provide
commodity in high scale; and collect market information to find out suitable policy
for enterprise
Studying consumption policy and marketing, people will focus on the
following aspects: firstly, diversifying products, product structure, quality and
living circle of products, secondly, organizing activities of distribution channels,
provision capacity with big scale, thirdly, carrying out policy of price,
communication, sale promotion and product labels, and fourthly, carrying out after-sale
service, customer services
1.4.4 Analysis of international environment of enterprise
Nowadays, globalization trend has impacted on business and production of
domestic enterprise, especially sectors related to import and export The change of
international environment can be more complex, which requires enterprises to
realize, analyze then create opportunities for themselves or reduce risk from
globalization
Trang 28Viet Nam’s integration into ASIAN and WTO can create many opportunities
for products with competitive advantages, but it is also the threaten for enterprises;
Viet Nam can expand export market to many countries but competition threaten will
be very high; free trade is also a threaten for producers of Viet Nam
Enterprises without direct transaction with its counterparts abroad must
estimate the possible impacts of international environment because it can directly
impact enterprises via macro and micro environment
First are the impacts on economic environment Each economic change can
impact on economy of nations in different levels; economic development of this
nation can impact on other nations and related to international economy
Second are the impacts on legal and political environemnt Based on
diplomatic relations among governments, it can form up exchange relation within
global market; any change in diplomatic relations can lead to adjustment in foreign
affair policies which can impact on enterprises
Thirdly are the impacts on technological environemnt Technological
breakthroughs can create new labor tools or new products which can impact on
technological environment within the nation
Fourthly, broad social and natural factor can impact on enterprises although
enterprises do not directly operate within global market; for instance when
exploiting petroleum, global oil price has increased which make domestic trading
cost increased Foreign customers are always potential customers then enterprise
must consider Enterprise must also consider foreign providers as potential partners
Any foreign enterprise can launch replaced products; then wemust monitor
development step of products and strategic capacity of foreign companies operating
in the same sector
1.5 Distinguish business form
We can classify business strategies into two forms: general strategy and
Trang 29to build up competitive advantage for enterprise based on satisfaction of
requirements of the highest ranking leader of enterprise; division strategy is the one
to be implemented in division level of enterprise to implement targets of general
strategy
1.5.1 General business strategy
1.5.1.1 Focused growth strategy
a Market penetration
Market penetration is the strategy to look for the way for growth in current
market with producing products as the following trends
First is to increase product buying It expresses relation among buying
frequency and buying quantity; then to increase buying, we can persuade customers
to buy products more frequently or used with more quantity
Second is to attract customers of competitive opponents by marketing with
policies of products, price, consumption place and promotion, after sale services
Third is to buy and merge with competitive opponents If opportunities to
increase market share are not attractive then enterprise can consider buying or
merging with one of competitive opponents
Fourth is to increase scale of total market by making people from previous
time till now who do not consume products of enterprise will begin to look for such
products by marketing methods, demand stimulation
b Market development strategy
Searching new market to consume products of enterprise is very important to
expand consumption capacity of products and commodities
Firstly, searching new market in new area including searching new
distributors, expand sale force or new consumption network; horizontal integration
with an enterprise which needs other market
Trang 30Secondly, searching new target market: searching target customers in present
market; besides, develop new consumption channels or use new advertisement
medium
Thirdly, searching new using values of products: products have many facilities
that enterprise can exploit; each of new facility can create a new market then market
strategy can create living circle of products
c Product development strategy
Product development strategy including development new products for
consumption in current market or selling to current customers; such strategy can be
targeted to private products or the whole commodity of enterprise
Private product development:
First, improve features of products by supplementing and rearranging
features and contents of old products Second, improve quality to increase trust,
durability, taste or other features of products Third, impove style, sample, size:
improve style by changing colors, designing or product structure
Sector structure development:
The main method is to supplement new products or improve current products
which are produced according to 5 ways
Firstly, lengthen commodity structure to downwards When commodity
structure of enterprise is on top of market then we must consider to increase defined
commodity to fill in the under gap which is to create products with worse features
with cheaper price to serve bottom segmentation of the market
Secondly, pull upwards to supplement products to serve upper part of the
market with more skilled products
Thirdly, pull two dimensions When enterprise occupies middle
segmentation of market then we can pull it in two dimension by giving new
products to serve uppoer and lower parts of market
Trang 31Fourthly, fill in commodity structure: increase list of commodity in current
structure
Finally, modernize commodity structure: when the length of commodity
structure is accepted then it must have adjustment to renovate form or appliance of
new technology
1.5.1.2 Integrated growth startegy
This strategy is suitable to targets and long term strategies that enterprises
are implementing which can allow to consolidate position, promote fully production
capacity of enterprise; to implement this strategy enterprises can associate with
providers to create active position in production activities Association and joint
venture can create a strength which can create a trend for trading new products,
services; it includes:
a Contrariwise Vertical intergrated association
This means enterprises will search for growth by grasping authority or
increasing monitoring input (materials, equipments, capital, human resource) to be
active in quantity, quality and time for production and business
b Forward Integrated association
This is the strategy to grasp authority and increase monitoring with input
products of enterprise via distribution system; when consumers create pressure for
enterprises, it can make consumption slower To solve this problem, enterprise must
associate to ensure consumption for products
When implementing this strategy, enterprise can set up introduction stores, products
consumption; or associates with consumption centers
c Horizontal integrated association
This strategy is to search ownership and monitoring for competitive
opponents of producing and providing products and services; as usual, each product
can be produced and provided by many enterprises leading to competition among
enterprises in product consumption, difficult production as well as consumption; to
Trang 32adjust this situation, enterprises must implement horizontal integrated association
by dominating weak opponents; associating with strong opponents to occupy
market controlling right
1.5.1.3 Diversification strategy
This strategy is to produce many products and services in different market to
increase revenue, profit in business activities to ensure increase of competitive
position of enterprise
a Co-centre diversification
This strategy is aimed to produce new products related to current products
which can create new products, save materials and equipments; make use of labor
force, create new market, raise business effect; the key to implement this strategy is
to make use of advantages of enterprises such as equipments, machines, human
resources, experiences of enterprise
b Horizontal diversification
It is to provide new products and services of technology not related to current
products and services; formation of such strategy is when products and services of
company come to saturated point, reducing revenue and profit of enterprise which
force it to give new products and services to create new market segmentation,
increase current market scale
c Mixed diversification
It is to provide new products and services without any connection; it means
to aimed to new market and new products, services without any technological
relation with current products and services
When implementing mixed diversification, enterprise must have enough
resources, capacity to implement; at the same time, implementing mixed
diversification can require high investment then it can reduce short term profit then
we must predict exactly then it will bet passive in business activities
1.5.1.4 Joint venture and association strategy
Trang 33This will make enterprises to associate with each other to exploit a certain
opportunity in business
The reason to form such strategy is originated from labor assignment and
specialization; then an enterprise cannot produce a completed products with high
quality but depend on each other
Besides, market economy has developed which make rules operate stronger
then enterprises must associate with each other to solve some problems in business
and production; association can also create good condition for international task
assignment, solving problems in domestic and foreign markets; this is suitable to
the rule of capital concentration to expand business and production
1.5.1.5 Reduction strategy
When the sector has no chance for growth, unstable economy or enterprise
look for more attractive chances than current production we must have suitable
reduction strategy
a Cost reduction strategy
This is to reduce cost which cannot bring effect; as usual, cost reduction for
activities and increase labor productivity; concrete methods will depend on reality
including reducing hiring employees, dismissal…
b Capital withdrawal strategy
This will happen in case of enterprise selling or closing one of enterprises to
change basic operational content; this strategy will be applied to enterprises without
any development prospect; the result of capital withdrawal will lead to reallocate
resources to focus on potential divisions to create new business opportunities
c Dissolution strategy
This is the last strategy to reduce damages when enterprise has no
competitiveness within the market; this strategy is implemented when applying all
of other reduction strategies without saving enterprise
1.5.1.6 Mixed strategy
Trang 34Many strategies are done in mixed way to increase business activities;
formation of such strategy is due to business production in market economy;
enterprises cannot have stable long term strategy; any strategy has its own strengths
and weaknesses then enterprise must implement mixed strategy; reality has shown
that enterprises implementing mixed strategy will be more active, less risky
1.5.2 Division business strategy (function)
1.5.2.1 Product production strategy
a Product and service strategy
Product and service strategy is to give products to satisfy demand of market
and taste of customers in each period; product and service strategy is the backbone
of business strategy; high business production and violent competition then the role
of product and service strategy is more important Without product strategy, then
there will be no price strategy, allocation, communication and promotion strategies;
if product strategy is wrong then it will lead to the mistakes of a series of marketing
activities
Product strategy can ensure to provide right products, connection among
phases of reproduction to expand implementation of general targets; product and
service strategies including:
Strategy to set up types: to maintain market by protecting prestige of an
enterprise
Strategy to limit types: to simplify type structure, focus on some products
with chosen prospect
Strategy to change types: to continue changing the methods to meet the
demand to raise quantity of customers; the change can be done by changing form,
size, colors of products to increase attraction with customers
Strategy to improve products: to improve quality parameters of products and
services; products and services will be improved according to customers’
Trang 35Strategy to renovate types: to develop new services to consolidate current
market, and penetrate into new market
b Market strategy:
Market strategy is to define production place, place to provide and use
products and services of enterprise in present and in the future; in market
mechanism, enterprise will take demand of customers as trading object; without
market then enterprise will have no condition to exist and develop
Define a wrong market is to define wrong object then all efforts in
production, consumption will turn to be useless because products and services
cannot be sold; this means enterprises will have no capacity to develop
Target of market strategy is to study requirements of market in term of
mechanic and physical features; labels and quantity of products and services; study
allocation method then we can exploit maximum capacity of the market
c Price strategy
Price strategy is to define for each kind of product equivalent to each market,
period to consume many products the most effectively; it is an important factor that
can impact on product consumption because price is one of important standards that
customers must consider before deciding to buy products or services; Price is a
competitive factor in market mechanism; price strategy can impact on revenue and
profit of enterprise; set up right price strategy can help enterprises to keep, expand
market and competition; ensure business effect Price strategy includes the
following
First strategy is to stable price This strategy is to maintain current price,
applied in condition that sale price has met the target of profit maximization, revenue
maximization
Second strategy is to increase price It is to increase price higher current
price which will be applied when products and services of enterprise are popular;
customers prefer quality, style of products and services When applying this
Trang 36strategy, we must focus on reaction and feedbacks of customers and competitive
opponents unless we will get loss
Third is to price reduction It is to lower current price This strategy will be
applied when appearing the sign to reduce demand or appearance of threats from
competitive opponents It can be also applied in reduction period of living circle of
products; penetrate into new market or implementing marketing program
Fourth is distinguishing price It is to use different price levels for different
customer based on buying quantity, buying time to serve special demands The
purpose of this strategy is to exploit elastic level of demand compared to price so as
to increase consumption volume, market share and profit of enterprise
1.5.2.2 Financial strategy
It includes orientations of scale and invested capital, effective mobilization
and using current capital to implement given targets Financial strategy will include
the following contents: choose channel for capital mobilization, choose method for
capital mobilization, revenue target and profit target
1.5.2.3 Human resource and organizational structure
It is to define scale, structure and quality of labor equivalent to production
and business strategies; Human resource quality can impact on business activities of
enterprises; if human resource is weak without training then limitations in
technological transfer, new technique, limited productivity and production effect
Organization of human resource plays an important role It depends on
qualification and management of high ranking leaders which decides how to
implement business strategies effectively Managers must always nurture, raise
management knowledge in market mechanism, raise administration capacity to
ensure sustainable development
1.5.2.4 Marketing strategy
Marketing function of an organization can play an important role in
purchasing sustainable competitive advantage Marketing is defined as a process to
assess and meet demand of individuals or people by creating, providing and
Trang 37customers and competitive opponents; marketing strategy of an organization is
aimed to effective management of these two groups Marketin strategies including
market segmentation, target market, defining position and strategic decisions of
coordinative marketing
1.6 Methods to analyze and choose strategies
Based on defining strategic duty and assessment of external and internal
environment of enterprise, we can use strategic models to construct business
strategy for each enterprise and solutions to implement such strategy; we want to
mention some models that are used popularly in strategic administration of
enterprise
1.6.1 BCG matrix:
This is a classical model to analyze portfolio which is expressed in the form
a matrix set up by two parameters: relative market share and market growth rate;
BCG (Boston Consulting Group) model is developed from theory of experiences
curve, to analyze capacity of each operational sector of a multisectoral company
compared to other sectors in organization then we can draw suitable strategies
which are called market share and growth matrix; defining (Strategic Business Unit:
SBU) to make decisions of allocating basic resources and considering transfer of
SBU in each time
- Horizontal axis: relative market share of each strategic unit (SBU) compare
to competitive opponents (revenue of company/revenue of leading unit in the
sector)
- Vertical zxis: reflect annual growth rate of market
- Round: express growth position and market share of such unit; size of
round in direct ratio of product revenue
1.6.2 McKinsey - GE (General Electric)
This matrix is based on two general norms which are market attraction and
and competitive position including 9 squares: vertical axis can express the attraction
level of market; and horizontal axis indicates competitive position of enterprises or
Trang 38business unit which are divided into three levels: strong – mean – weak; analyzed
factors including: market scale, growth rate, profit margin, competitive intensity,
season, circle Horizontal axis can indicate power and competitive capacity of
enterprise including: relative market share, competition of price, product quality,
Each round can express a business unit (enterprise competes within a sector
of a round); the width of round can express relative scale in the sector; crossing part
on each round is market share of business unit (SBU - Strategic Business Unit)
+ Area : is three 3 squares of left right angle, business units in such position can
have good advantage and growth opportunity with increased strategy of investment
+ Area : is three squares in crossing line; business units will have mean
attraction then we must be careful in supplemented investment to create income and
maintain market rather than increase or decrease
High
Mean
Low
Trang 39+ Area : is three 3 squares in bottom corner of the right, strategic business units
in this area can have attractive position without using strategy of reduction and
sector withdrawal
Mc.Kinsey matrix is to assess attraction level of market and current
competition and future prospect of enterprise; however, a problem is how to assess
attraction of market and competitive advantage of activities? To do this, each
activity can be measured by many different variables To assess two factors of
competitive position and market attraction, it will depend on many factors The
influence level of each factor can depend on realization and experiences of leaders
about activeness in competition
1.6.3 SWOT analysis and strategic combination:
The purpose of SWOT (Strengths, Weaknesses, Opportunities, Threats) is to
analyze strengths, weaknesses of enterprises with opportunities and threats to
coordinate in suitable business strategy; to build up SWOT matrix, first of all we
must list all strengths and weaknesses, opportunities, threats according to priority
order in equivalent squares; then make comparison systematically with factors to
create logical pairs
Analysis of SWOT is to get many forms of coordination and then form up
strategic alternatives
Diagram 4: SWOT Matrix
SWOT Opportunities: (0): 01, 02… Threats (T): T1, T2…
W/O: make use of opportunity to adjust weaknesses
W/T: reducing weaknesses to avoid threats
Trang 40CHAPTER 2 ANALYSIS OF FACTORS AFFECTING BUSINESS ACTIVITIES
OF COMPANY 185 - TRUONG SON CONSTRUCTION CORPORATION
2.1 General introduction of Company 185
2 1 1 Establishment and development of the Company
Established on 12/12/1972 in Quang Binh province, Regiment 185 had the
function to open strategic roads and ensure traffic for carrying supports to the career
to liberate the South of Viet Name as well as economic development in the locality
Together with opening road, and being well-prepared for fighting, the Regiment was
assigned task to transport weapons and foodstuffs supporting the Southern
battlefield
After 1975, the regiment continued constructing some traffic lines of railway
and roadway
In May 1978 the Regiment was assigned an international duty in Laos The
job was to build up bridges to ensure traffic on the road of 7A, 7B, Muong Phan –
Xieng Khoang, Lat Huong – Long Cheng, etc
In March 1983, the Regiment 15C merged with the Regiment 185 with the
new name of the Brigade 185 under the Army Corps 12
In February 1989 after fulfilling the international duty in Laos, the Brigade
185 returned to the nation and merged with Brigade 217 into the name of Brigade
185 Main duty was to construct National road No 8A and construct infrastructure
for Quy Hop tin mine industrial zone
On June 22, 1993 the Ministry of National Defense decided to establish
State-owned enterprise named Construction Company 185 under Truong Son
Construction Corporation (formerly the Army Corps 12)
In July 2010, implementing another innovation policy of enterprises, the
Ministry of National Defense issued a decision to transfer Construction Enterprise
185 into Company 185 under Truong Son Construction Corporation