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Nội dung

Carley, Carnegie Mellon University, PA, USA Yves Demazeau, CNRS Laboratoire LEIBNIZ, France Ed Durfee, University of Michigan, USA Les Gasser, University of Illinois at Urbana-Champaign,

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SOCIALLY INTELLIGENT AGENTS

Creating Relationships with

Computers and Robots

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MULTIAGENT SYSTEMS,

ARTIFICIAL SOCIETIES,

AND SIMULATED ORGANIZATIONS

International Book Series

Series Editor: Gerhard Weiss

Technische Universität München

Editorial Board:

Kathleen M Carley, Carnegie Mellon University, PA, USA

Yves Demazeau, CNRS Laboratoire LEIBNIZ, France

Ed Durfee, University of Michigan, USA Les Gasser, University of Illinois at Urbana-Champaign, IL, USA Nigel Gilbert, University of Surrey, United Kingdom

Michael Huhns, University of South Carolina, SC, USA

Nick Jennings, University of Southampton, UK Victor Lesser, University of Massachusetts, MA, USA

Katia Sycara, Carnegie Mellon University, PA, USA

Gerhard Weiss, Technische Universität München, Germany (Series Editor)

Michael Wooldridge, University of Liverpool, United Kingdom

Books in the Series:

CONFLICTING AGENTS: Conflict Management in Multi-Agent

Systems, edited by Catherine Tessier, Laurent Chaudron and Heinz-Jürgen

Müller, ISBN: 0-7923-7210-7

SOCIAL ORDER IN MULTIAGENT SYSTEMS, edited by

Rosaria Conte and Chrysanthos Dellarocas, ISBN: 0-7923-7450-9

CONCEPTUAL MODELLING OF MULTI-AGENT

SYSTEMS: The CoMoMAS Engineering Environment, by Norbert

Glaser, ISBN: 1-4020-7061-6

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SOCIALLY INTELLIGENT AGENTS

Creating Relationships with

Computers and Robots

Edited by

Kerstin Dautenhahn

University of Hertfordshire

Alan H Bond

California Institute of Technology

Lola Cañamero

University of Hertfordshire

Bruce Edmonds

Manchester Metropolitan University

KLUWER ACADEMIC PUBLISHERS Boston / Dordrecht / London

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Print ISBN: 1-4020-7057-8

©2002 Kluwer Academic Publishers

New York, Boston, Dordrecht, London, Moscow

Print version ©2002 Kluwer Academic Publishers

Boston

All rights reserved

No part of this eBook may be reproduced or transmitted in any form or by any means, electronic, mechanical, recording, or otherwise, without written consent from the Publisher.

Created in the United States of America

Visit Kluwer Online at: http://www.kluweronline.com

and Kluwer's eBookstore at: http://ebooks.kluweronline.com

eBook ISBN: 0-306-47373-9

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Contributing Authors ix 1

Socially Intelligent Agents: Creating Relationships with Computers and

Kerstin Dautenhahn, Alan Bond, Lola Cañamero and Bruce Edmonds

2

Understanding Social Intelligence 21

Per Persson, Jarmo Laaksolahti and Peter Lönnqvist

3

Modeling Social Relationship: An Agent Architecture for

Voluntary Mutual Control

29

Alan H Bond

4

Developing Agents Who can Relate to Us: Putting Agents in Our Loop

via Situated Self-Creation

37

Bruce Edmonds

5

Party Hosts and Tour Guides: Using Nonverbal Social Cues in the Design

of Interface Agents to Support Human-Human Social Interaction

45

Katherine Isbister

6

Increasing SIA Architecture Realism by Modeling and Adapting to

Af-fect and Personality

53

Eva Hudlicka

7

Cooperative Interface Agents 61

Sebastiano Pizzutilo, Berardina De Carolis and Fiorella de Rosis

8

Playing the Emotion Game with Feelix: What Can a LEGO Robot Tell

Us about Emotion?

69

Lola Cañamero

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vi Socially Intelligent Agents

9

Creating Emotion Recognition Agents for Speech Signal 77

Valery A Petrushin

10

Social Intelligence for Computers: Making Artificial Entities Creative in

their Interactions 85

Juliette Rouchier

11

EgoChat Agent: A Talking Virtualized Agent that Supports Community

Knowledge Creation 93

Hidekazu Kubota and Toyoaki Nishida

12

Electric Elves: Adjustable Autonomy in Real-World Multi-Agent Environments 101

David V Pynadath and Milind Tambe

13

Building Empirically Plausible Multi-Agent Systems: A Case Study of

Innovation Diffusion

109

Edmund Chattoe

14

Robotic Playmates: Analysing Interactive Competencies of

Children with Autism Playing with a Mobile Robot

117

Kerstin Dautenhahn, Iain Werry, John Rae, Paul Dickerson, Penny Stribling, Bernard Ogden

15

Mobile Robotic Toys and Autism: Observations of Interaction 125

François Michaud and Catherine Théberge-Turmel

16

Affective Social Quest: Emotion Recognition Therapy for Autistic Children 133

Katharine Blocher and Rosalind W Picard

17

Pedagogical Soap: Socially Intelligent Agents for Interactive Drama 141

Stacy C Marsella

18

Designing Sociable Machines: Lessons Learned 149

Cynthia Breazeal

19

Infanoid: A Babybot that Explores the Social Environment 157

Hideki Kozima

20

Play, Dreams and Imitation in Robota 165

Aude Billard

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Contents vii

21

Experiences with Sparky, a Social Robot 173

Mark Scheeff, John Pinto, Kris Rahardja, Scott Snibbe and Robert Tow

22

Socially Situated Planning 181

Jonathan Gratch

23

Designing for Interaction: Creating and Evaluating an Empathic

Ambi-ence in Computer Integrated Learning Environments

189

Bridget Cooper and Paul Brna

24

Me, My Character and the Others 197

Isabel Machado and Ana Paiva

25

From Pets to Storyrooms: Constructive Storytelling Systems

Designed with Children, for Children

205

Jaime Montemayor, Allison Druin, and James Hendler

26

Socially Intelligent Agents in Educational Games 213

Cristina Conati and Maria Klawe

27

Towards Integrating Plot and Character for Interactive Drama 221

Michael Mateas and Andrew Stern

28

The Cooperative Contract in Interactive Entertainment 229

R Michael Young

29

Perceptions of Self in Art and Intelligent Agents 235

Nell Tenhaaf

30

Multi-Agent Contract Negotiation: Knowledge and Computation Complexities 243

Peyman Faratin

31

Challenges for Agent-Based Social Simulation of Multilateral

Negotiation

251

Scott Moss

32

Enabling Open Agent Institutions 259

Juan A Rodríguez-Aguilar and Carles Sierra

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viii Socially Intelligent Agents

33

Embodied Conversational Agents in E-Commerce Applications 267

Helen McBreen

Index 275

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Contributing Authors

Aude Billard

Computer Science Department, University of Southern California, HNB, 3641 Wyatt Way, Los Angeles 90089, USA billard@usc.edu

Katharine Blocher

Formerly of Massachusetts Institute of Technology, Media Laboratory, 4615 Huron Ave., San Diego, CA 92117, USA kblocher@alum.mit.edu

Alan H Bond

California Institute of Technology, Department of Computer Science, Mailstop 256-80, Pasadena, CA 91125, USA bond@cs.caltech.edu

Cynthia Breazeal

The Media Laboratory, Massachusetts Institute of Technology, 77 Massachusetts Ave., NE18-5FL, Cambridge, MA 02139-4307, USA

cynthiab@media.mit.edu

Paul Brna

Computer Based Learning Unit, University of Leeds, Leeds LS2 9JT, United Kingdom P.Brna@cbl.leeds.ac.uk

Lola Cañamero

Adaptive Systems Research Group, Department of Computer Science, Univer-sity of Hertfordshire, College Lane, Hatfield, Herts AL10 9AB, United King-dom L.Canamero@herts.ac.uk

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x Socially Intelligent Agents

Edmund Chattoe

University of Oxford, Department of Sociology, Littlegate House, St Ebbes, Oxford, OX1 1PT, United Kingdom

edmund.chattoe@sociology.oxford.ac.uk

Cristina Conati

Department of Computer Science, University of British Columbia, 2366 Main Mall, Vancouver, B.C Canada V6T 1Z4 conati@cs.ubc.ca

Bridget Cooper

Computer Based Learning Unit, University of Leeds, Leeds LS2 9JT, United Kingdom B.L.Cooper@cbl.leeds.ac.uk

Kerstin Dautenhahn

Adaptive Systems Research Group, Department of Computer Science, Univer-sity of Hertfordshire, College Lane, Hatfield, Herts AL10 9AB, United King-dom K.Dautenhahn@herts.ac.uk

Berardina Nadja De Carolis

Intelligent Interfaces, Department of Informatics, University of Bari, Via

Orabo-na 4, 70126 Bari, Italy decarolis@di.uniba.it

Fiorella de Rosis

Intelligent Interfaces, Department of Informatics, University of Bari, Via

Orabo-na 4, 70126 Bari, Italy derosis@di.uniba.it

Paul Dickerson

University of Surrey Roehampton, School of Psychology and Counselling, Whitelands College, West Hill, London, SW15 3SN, United Kingdom

p.dickerson@roehampton.ac.uk

Allison Druin

Institute for Advanced Computer Studies, University of Maryland, College Park, MD 742, USA allisond@umiacs.umd.edu

Bruce Edmonds

Centre for Policy Modelling, Manchester Metropolitan University, Aytoun Build-ing, Aytoun Street, Manchester, M1 3GH, United Kingdom

b.edmonds@mmu.ac.uk

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Contributing Authors xi

Peyman Faratin

Center for Coordination Science, MIT Sloan School of Management,

NE20-336, 77 Massachusetts Avenue, Cambridge, MA 02139, USA

peyman@mit.edu

Jonathan Gratch

USC Institute for Creative Technologies, 13274 Fiji Way, Suite 600, Marina del Rey, CA 90292, USA gratch@ict.usc.edu

James A Hendler

Institute for Advanced Computer Studies, University of Maryland, College Park, MD 20742, USA hendler@cs.umd.edu

Eva Hudlicka

Psychometrix Associates, Inc., 1805 Azalea Drive, Blacksburg, VA 24060, USA hudlicka@acm.org

Katherine Isbister

Finali Corporation, 3001 19th Street, 2nd floor, San Francisco, CA 94110, USA kath@cyborganic.net

Maria Klawe

Department of Computer Science, University of British Columbia, 2366 Main Mall, Vancouver, B.C Canada V6T 1Z4 klawe@interchg.ubc.ca

Hideki Kozima

Social Interaction Group, Keihanna Human Info-Communication Research Cen-ter, Communications Research Laboratory, 2-2-2, Hikaridai, Seika-cho, Soraku-gun, Kyoto 619-0289, Japan xkozima@crl.go.jp

Hidekazu Kubota

Faculty of Engineering, University of Tokyo, 7-3-1 Hongo, Bunkyo-ku, Tokyo 113-8656, Japan kubota@kc.t.u-tokyo.ac.jp

Jarmo Laaksolahti

Swedish Institute of Computer Science (SICS), Box 1263,

SE-164 29 Kista, Sweden jarmo@sics.se

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xii Socially Intelligent Agents

Peter Lönnqvist

Department of Computer and Systems Sciences, Stockholm University and Royal Institute of Technology, Stockholm, Sweden peterl@dsv.su.se

Isabel Machado

Instituto de Engenharia de Sistemas e Computadores (INESC), Rua Alves Redol 9, 1100 Lisboa, Portugal Isabel.Machado@inesc.pt

Stacy Marsella

USC Information Sciences Institute, 4676 Admiralty Way, Suite 1001, Marina del Rey, CA 90292, USA marsella@isi.edu

Michael Mateas

Computer Science Department, Carnegie-Mellon University, 5000 Forbes Av-enue, Pittsburgh, PA 15213, USA michaelm@cs.cmu.edu

Helen McBreen

Centre for Communication Interface Research, Department of Electronics and Electrical Engineering, University of Edinburgh, 80 South Bridge, EH1 1HN, United Kingdom Helen.McBreen@ccir.ed.ac.uk

François Michaud

Department of Electrical Engineering and Computer Engineering, Université

de Sherbrooke, 2500 boul Université, Sherbrooke (Québec) J1K 2R1, Canada francois.michaud@courrier.usherb.ca

Jaime Montemayor

Institute for Advanced Computer Studies, University of Maryland, College Park, MD 20742, USA monte@cs.umd.edu

Scott Moss

Centre for Policy Modelling, Manchester Metropolitan University, Aytoun Build-ing, Aytoun Street, Manchester, M1 3GH, United Kingdom s.moss@mmu.ac.uk

Toyoaki Nishida

University of Tokyo, 7-3-1 Hongo, Bunkyo-ku, Tokyo 113-8656, Japan

nishida@kc.t.u-tokyo.ac.jp

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Contributing Authors xiii

Bernard Ogden

Adaptive Systems Research Group, Department of Computer Science, Univer-sity of Hertfordshire, College Lane, Hatfield, Herts AL10 9AB, United King-dom bernard@aurora-project.com

Ana Paiva

Instituto de Engenharia de Sistemas e Computadores (INESC), Rua Alves Redol 9, 1100 Lisboa, Portugal Ana.Paiva@inesc.pt

Valery A Petrushin

Center for Strategic Technology Reasearch, Accenture, 3773 Willow Road, Northbrook, IL 60062, USA petr@cstar.accenture.com

Per Persson

Swedish Institute of Computer Science (SICS), Box 1263,

SE-164 29 Kista, Sweden perp@sics.se

Rosalind W Picard

Massachusetts Institute of Technology, Media Laboratory, 20 Ames Street, Cambridge, MA 02139, USA picard@media.mit.edu

John P Pinto

Formerly of Interval Research Corporation johnppinto@yahoo.com

Sebastiano Pizzutilo

Intelligent Interfaces, Department of Informatics, University of Bari, Via

Orabo-na 4, 70126 Bari, Italy pizzutilo@di.uniba.it

David V Pynadath

Information Sciences Institute, University of Southern California, 4676 Admi-ralty Way, Marina del Rey, CA 90292, USA pynadath@isi.edu

John Rae

University of Surrey Roehampton, School of Psychology and Counselling, Whitelands College, West Hill, London, SW15 3SN, United Kingdom

j.rae@roehampton.ac.uk

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xiv Socially Intelligent Agents

Krisnawan Rahardja

Formerly of Interval Research Corporation rahardkk@yahoo.com

Juan A Rodríguez-Aguilar

iSOCO Barcelona, Alcalde Barnils, 64-68 Edificio Testa - bl A, 08190 Sant Cugat Del Valles, Spain Formerly of IIIA, Spanish Scientific

Research Council (CSIC), Spain jar@isoco.com

Juliette Rouchier

GREQAM (CNRS), 2 Rue de la Charite, 13002 Marseille, France

rouchier@ehess.cnrs-mrs.fr

Mark Scheeff

Formerly of Interval Research Corporation mark@markscheeff.com

Scott Sona Snibbe

Formerly of Interval Research Corporation scott@snibbe.com

Carles Sierra

Institut d’Investigació en Intel.ligència Artificial (IIIA), Spanish Scientific Research Council (CSIC), Campus de la UAB, 08193 Bellaterra, Spain sierra@iiia.csic.es

Andrew Stern

www.interactivestory.net, andrew@interactivestory.net

Penny Stribling

University of Surrey Roehampton, School of Psychology and Counselling, Whitelands College, West Hill, London, SW15 3SN, United Kingdom P.Stribling@btinternet.com

Milind Tambe

Information Sciences Institute, University of Southern California,

4676 Admiralty Way, Marina del Rey, CA 90292, USA tambe@isi.edu

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Contributing Authors xv

Nell Tenhaaf

Department of Visual Arts, 232 Centre for Fine Arts, York University, 4700 Keele Street, Toronto, Ontario, Canada, M3J 1P3

tenhaaf@yorku.ca

Catherine Théberge-Turmel

Department of Electrical Engineering and Computer Engineering, Université

de Sherbrooke, 2500 boul Université, Sherbrooke (Québec) J1K 2R1, Canada catherine.t@hermes.usherb.ca

Robert Tow

AT & T Labs, 75 Willow Road, Menlo Park, CA 94025, USA

rtow@attlabs.att.com

Iain Werry

Department of Cybernetics, University of Reading, Whiteknights,

PO Box 225, Reading, Berks RG6 6AY, United Kingdom

Iain@aurora-project.com

R Michael Young

Department of Computer Science, Box 8206, College of Engineering, North Carolina State University, Raleigh, NC 27695, USA

young@csc.ncsu.edu

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Chapter 1

SOCIALLY INTELLIGENT AGENTS

Creating Relationships with Computers and Robots

Kerstin Dautenhahn1, Alan Bond2, Lola Cañamero1, and Bruce Edmonds3

1University of Hertfordshire,2California Institute of Technology, 3Manchester Metropolitan

University

Abstract This introduction explains the motivation to edit this book and provides an

over-view of the chapters included in this book Main themes and common threads that can be found across different chapters are identified that might help the reader in navigating the book.

The field of Socially Intelligent Agents (SIA) is by many perceived as a growing and increasingly important research area that comprises very active research activities and strongly interdisciplinary approaches The field of So-cially Intelligent Agents is characterized by agent systems that show human-style social intelligence [5] Humans live in individualized societies where group members know each other, so do other animal species, cf figure 1.1 Although overlap exists, SIA systems are different from multi-agent systems that a) are often only loosely related to human social intelligence, or use very different models from the animal world, e.g self-organization in social in-sect societies, or b) might strongly focus on the engineering and optimization aspects of the agent approach to software engineering

In the past, two AAAI Fall Symposia were organized on the topic of So-cially Intelligent Agents, in 1997 and 2000 Both symposia attracted a large number of participants The first symposium gave a general overview on the spectrum of research in the field, and in the years following this event a vari-ety of publications (special journal issues and books) resulted from it1 Also,

a number of related symposia and workshops were subsequently organized2. Unlike the 1997 symposium, the 2000 symposium specifically addressed the issue of Socially Intelligent Agents - The Human in the Loop A special issue

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