Business English Lesson – Advanced Level''''s archiveBusiness Systems Contingency Policy pot

Business English Lesson – Advanced Level's archive Business Systems Contingency Policy 1.. All departments should develop and maintain procedures that will ensure an appropriate level o

Business English Lesson – Advanced Level's archive

Business Systems Contingency Policy

1 All departments should develop and maintain

procedures that will ensure an appropriate level of

customer service in the of unexpected business

systems failure

chance

event

option

view

2 Traditionally, disaster recovery planning focused on the

physical aspects of computer-based systems, particularly

the CPU and closely coupled , e.g disc banks

accessories

appliances

paraphernalia

peripherals

3 Although this approach remains valid, the of

disaster recovery has considerably widened in recent

years

gap

range

reach

scope

4 This change of emphasis has resulted in the need for a

pragmatic service level delivery rather than plans,

documented and often untested

albeit

despite

in fact

much less

5 Departments are now so reliant upon computer-based

systems for normal daily operations that small systems

failures can cause level of disruption to customers

and staff

a disproportionate

an equivalent

an irremediable

an unacceptable

6 A balance must be between a 'business as usual'

approach, with its associated high cost, and recourse to a

'survival' mode of operation with the objective of 'business

as usual' within a reasonable period

cast

forged

met

struck

7 Due to the wide variety of business applications across

departments, it is not possible to provide guidelines

for the management of unexpected failure and disruption

of computer-based business systems; there are, however,

some general guidelines that are globally applicable

definable

defined

definite

definitive

8 All plans must be tested; critical components of

the plan should be tested once a year, and test plans must

ensure that the testing itself does not cause a 'disaster'

contingency

endangerment

eventuality

predicament

9 Plan for key personnel not to be present at the test —

this aspect is often overlooked, with all key personnel

days beforehand for the test

plumped

primed

primped

pumped

10 the 'walk-through' method for testing the plan

prior to putting it into operation; do not declare the testing

completed until the whole production system has been

re-instated

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