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Tiêu đề The role of corporate governance in building stakeholder trust
Người hướng dẫn Dr. Nguyễn Thị Hoa Hồng
Trường học Foreign Trade University
Chuyên ngành Corporate Governance
Thể loại Final report
Năm xuất bản 2023
Thành phố Hanoi
Định dạng
Số trang 75
Dung lượng 1,44 MB

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Nội dung

ABSTRACT Corporate governance plays a crucial role in fostering transparency, accountability, and trust among stakeholders, thereby contributing to the long-term sustainable performance

Trang 1

FOREIGN TRADE UNIVERSITY SCHOOL OF ECONOMICS AND INTERNATIONAL BUSINESS

000

FINAL REPORT TOPIC: THE ROLE OF CORPORATE GOVERNANCE IN

BUILDING SKATEHOLER TRUST

Trang 2

ABSTRACT

Corporate governance plays a crucial role in fostering transparency, accountability, and trust among stakeholders, thereby contributing to the long-term sustainable performance of organizations This study examines the mmpact of corporate governance practices on enhancing stakeholder confidence, drawing insights from global case studies By exploring key governance mechanisms such as the role of the board of directors, executive compensation, and shareholder activism, the research highlights their influence on trust-building The study delves into the

theoretical underpinnings and historical development of corporate governance, providing a

comparative analysis of practices across different regions It argues for a governance approach that considers the interests of a broad range of stakeholders—beyond shareholders—including employees, customers, and regulatory bodies The findings offer practical guidance for practitioners and policymakers, emphasizing the importance of robust governance frameworks in

achieving organizational legitimacy and long-term success Additionally, the study outlines areas

for future research, emphasizing the evolving nature of corporate governance in a globalized

context

Trang 3

TABLE OF CONTENTS

CHAPTER 1 INTRODUCTION 1 CHAPTER 2 PROBLEM AND JUSTIFICATION 2

1 Literature review 2

2 Objectives of the study 2

3._Methodology 3

CHAPTER 3 THEORETICAL FOUNDATIONS OF COPORATE GOVERNANCE 4

1 Definition and concept of coporate governance 4

2 Theoretical framework in coporate governance 4

CHAPTER 4 SKÁATEHOLDER TRUST IN COPORA TE GOVERANCE 6

L._ Definition and Importance of Skatcholder 'TTuSf s-5 5< 5< << e2 6

2 Factors affecting Skateholder Trust 6 CHAPTER 5 CASE STUDIES ON COPORATE GOVERNANCE PRACTICES 8 Case Study 1: The Enron Scandal 8 Case study 2: The Volkswagen Emissions Scandals 8 Case study 3: Samsung and Its Corporate Governance Reforms 9 Case study 4: Unilever and Ethical Governance 10 Case study 5: The Tata°?s group Governance PrincipÏ€s so s5 s« s55 s« 10 CHAPTER 6 COMPARATTVE ANALYSIS OF THE CASE STUDY 12 CHAPTER 7 IMPLICATIONS FOR PRAC TICE AND POLIC Y 14 CHAPTER 8 CONCLUSION AND FUTURE RESEARCH DIRECTIONS 16 CHAPTER 9 REFERENCES 17

Trang 4

practices, leaders can build trust, as stakeholders feel assured of the company’s integrity and long-term commitment to ethical standards (Brown & Trevifio, 2006)

Moreover, corporate social responsibility (CSR) significantly impacts stakeholder trust Modern stakeholders expect companies to address not only financial

performance but also social and environmental issues CSR initiatives that focus on

sustainability, human nights, and workplace safety are increasingly valued, as they reflect a company’s broader commitment to societal well-being Companies that emphasize CSR tend to be viewed more favorably, as they align their business practices with the interests of the community and environment (Carroll, 1999)

Trang 5

Chapter 3 THEORETICAL FOUNDATIONS OF COPORATE GOVERNANCE

1 Definition and concept of coporate governance

Corporate governance encompasses a framework of rules, practices, and

processes through which a company is directed and controlled It outlines the

Interactions and responsibilities between management, the board of directors, shareholders, and other stakeholders, ensuring that corporations remain accountable and transparent in their operations (OECD, 2015) The core objective of corporate

governance is to promote fairness, transparency, and accountability in decision-

making processes, ultimately enhancing trust and confidence among stakeholders

The foundational principle of corporate governance lies in balancing the Interests of various stakeholders—ranging from shareholders and employees to

customers and the broader society By doing so, it aims to improve organizational

performance and ensure long-term sustainability (Shleifer & Vishny, 1997) Effective governance mechanisms, such as independent board oversight, ethical leadership, and

transparent reporting practices, are essential in fostering a culture of integrity and trust within organizations These mechanisms not only protect stakeholder interests but also

drive corporate success by aligning strategic goals with ethical standards

In a globalized and rapidly evolving business environment, the role of

corporate governance has become increasingly significant As companies navigate complex regulatory landscapes and heightened scrutiny, robust governance frameworks serve as a critical tool for mitigating risks and enhancing competitive advantage By prioritizing governance practices that uphold stakeholder trust,

organizations can build resilient and sustainable business models that thrive in both

local and international markets

2 Theoretical framework in coporate governance

Several theoretical models have been developed to explain corporate

governance, with the Agency Theory being one of the most prominent This theory addresses the principal-agent problem, where shareholders (principals) and managers (agents) may have conflicting interests Governance mechanisms such as executive

compensation, performance metrics, and board oversight are critical in aligning

manager interests with those of shareholders (Greckhamer et al., 2017; Jensen & Meckling, 1976)

In contrast, Stewardship Theory argues that managers, when properly guided and incentivized, act as responsible stewards of the organization, prioritizing its success over personal gain Davis et al (1997) suggest that trust, commitment, and the overall success of the organization drive managers more than financial incentives, advocating for governance practices that emphasize long-term performance

Trang 6

Chapter 1 INTRODUCTION

Corporate governance is a fundamental pillar in the architecture of modern business, ensuring that organizations operate with integrity, transparency, and

accountability It is designed to mediate the interests of various stakeholders—ranging

from shareholders to employees, customers, and regulatory bodies—while fostering trust and enhancing corporate reputation Over the past decades, the importance of

robust governance frameworks has been magnified, particularly in light of high- profile corporate scandals such as Enron and Volkswagen, which have underscored

the devastating consequences of governance failures

Stakeholder trust has emerged as a critical determinant of organizational

success, encompassing, the belief that a corporation acts ethically, competently, and transparently Trust facilitates collaboration, mitigates risks associated with conflicts

of interest, and enhances long-term sustainability Governance mechanisms, such as board composition, executive compensation, and shareholder activism, are pivotal in fostering transparency and accountability, thereby securing stakeholder confidence

Recent advancements in corporate governance, including the integration of Environmental, Social, and Governance (ESG) criteria, highlight the evolving nature

of governance practices These developments align corporate objectives with broader societal values, further solidifying trust and engagement among diverse stakeholder

groups The adoption of stakeholder-centric governance models has been shown to

enhance organizational legitimacy and resilience, particularly during crises

Global case studies offer valuable insights into the diverse ways governance frameworks are implemented across different jurisdictions The comparative analysis

of governance practices in both developed and emerging markets reveals how regulatory reforms, cultural nuances, and governance mechanisms collectively influence stakeholder trust This research aims to dissect these dynamics, providing

actionable insights for policymakers and practitioners seeking to optimize governance frameworks to foster stakeholder trust and drive sustainable business performance

Trang 7

Stakeholder Theory expands governance beyond shareholders to include employees, customers, suppliers, and society It promotes balancing the interests of all

stakeholders to achieve sustainable outcomes (Freeman, 1984) The growing focus on

Environmental, Social, and Governance (ESG) factors reflects this theory's influence, pushing firms towards greater social responsibility and sustainability (Edmans, 2020)

Corporate governance 1s a dynamic concept, mfluenced by theories like agency, stewardship, and stakeholder models, each offering insights into how organizations can align their operations with stakeholder goals for improved performance and long-term sustainability

Trang 8

practices, leaders can build trust, as stakeholders feel assured of the company’s integrity and long-term commitment to ethical standards (Brown & Trevifio, 2006)

Moreover, corporate social responsibility (CSR) significantly impacts stakeholder trust Modern stakeholders expect companies to address not only financial

performance but also social and environmental issues CSR initiatives that focus on

sustainability, human nights, and workplace safety are increasingly valued, as they reflect a company’s broader commitment to societal well-being Companies that emphasize CSR tend to be viewed more favorably, as they align their business practices with the interests of the community and environment (Carroll, 1999)

Trang 9

Chapter 2 PROBLEM AND JUSTIFICATION

As business operations become increasingly interconnected and transparent, the demand for robust corporate governance has intensified Stakeholders are exerting growing pressure on organizations to adopt governance practices that emphasize accountability, transparency, and ethical conduct The fundamental challenge lies in designing governance structures that not only align with the strategic objectives of the organization but also meet the diverse expectations of stakeholders This section will delve into the stakeholder trust crisis, underscoring the critical need for effective corporate governance, while drawing insights from existing literature to illuminate the path forward

Sarbanes-Oxley Act, aimed at reinforcing corporate accountability (Aguilera et al., 2015) Similar reforms have occurred globally, with the UK’s post-Cadbury Report changes and India’s responses following the Satyam scandal reflecting ongoing efforts

to strengthen governance frameworks (Banerjee et al., 2020)

Despite advancements, aligning governance with diverse stakeholder interests remains a challenge, particularly in regions with weak legal systems and enforcement

Developing economies often face governance inefficiencies due to corruption and

institutional weaknesses, as seen in several African nations (Abor & Fiador, 2020)

Shareholder activism has grown as a driver of governance reform, pushing for sustainability and climate-focused corporate commitments, signaling a shift towards stakeholder-oriented models (McKinsey, 2019) The increasing emphasis on ESG

principles further highlights the importance of these governance shifts in enhancing trust and legitimacy (Eccles et al., 2020)

Emerging research explores the intersection of governance and technology,

demonstrating how digital tools can improve transparency and accountability (Wamba

et al., 2021) For instance, blockchain applications have shown potential in enhancing

accountability in supply chain management and financial reporting (Bhimani et al., 2021) Similarly, integrating artificial intelligence in governance practices offers new avenues for risk mitigation and monitoring, reinforcing stakeholder trust (Schoeman

& Sandrock, 2022) This study builds on these insights through global case studies,

providing frameworks for aligning governance mechanisms with stakeholder

expectations in today’s dynamic environment

2 Objectives of the study

Trang 10

Stakeholder Theory expands governance beyond shareholders to include employees, customers, suppliers, and society It promotes balancing the interests of all

stakeholders to achieve sustainable outcomes (Freeman, 1984) The growing focus on

Environmental, Social, and Governance (ESG) factors reflects this theory's influence, pushing firms towards greater social responsibility and sustainability (Edmans, 2020)

Corporate governance 1s a dynamic concept, mfluenced by theories like agency, stewardship, and stakeholder models, each offering insights into how organizations can align their operations with stakeholder goals for improved performance and long-term sustainability

Trang 11

This study investigates the relationship between corporate governance and stakeholder trust through global case studies, focusing on how various governance mechanisms, such as board independence, executive compensation, and shareholder activism, influence trust over time Additionally, it compares the effectiveness of governance practices across different institutional settings, highlighting similarities and differences between developed and emerging markets The research explores how factors like transparency, accountability, and ethical conduct shape stakeholder perceptions and offers practical recommendations for improving governance processes

to strengthen stakeholder relationships

The study also examines the challenges organizations face in implementing

governance reforms, including regulatory barriers and cultural factors that hinder effective governance in both developed and emerging markets Finally, it identifies gaps in current governance practices and stakeholder trust, proposing frameworks for future research to foster a deeper understanding of this critical association

3 Methodology

This study employs a qualitative research methodology, utilizing secondary data to investigate the impact of corporate governance on stakeholder confidence The research design involves analyzing a cross-section of best practices from organizations worldwide, focusing on those with strong governance frameworks or significant reforms that have influenced stakeholder trust Case studies were selected based on

their governance structures, the implementation of major reforms, or instances where

stakeholder trust significantly affected organizational outcomes

Data for this study were gathered from peer-reviewed academic contributions, business publications, and credible sources that detail corporate governance frameworks and practices This comprehensive approach allows for an in-depth

examination of how governance mechanisms—such as board composition, executive compensation, and shareholder activism—affect stakeholder trust across various organizational settings

The findings aim to provide practical guidance for enhancing corporate

governance practices and identifying common themes, challenges, and success stories across different markets By understanding these dynamics, the study seeks to offer actionable insights for companies striving to improve governance frameworks and

build stronger, more sustainable relationships with stakeholders

Trang 12

Chapter 2 PROBLEM AND JUSTIFICATION

As business operations become increasingly interconnected and transparent, the demand for robust corporate governance has intensified Stakeholders are exerting growing pressure on organizations to adopt governance practices that emphasize accountability, transparency, and ethical conduct The fundamental challenge lies in designing governance structures that not only align with the strategic objectives of the organization but also meet the diverse expectations of stakeholders This section will delve into the stakeholder trust crisis, underscoring the critical need for effective corporate governance, while drawing insights from existing literature to illuminate the path forward

Sarbanes-Oxley Act, aimed at reinforcing corporate accountability (Aguilera et al., 2015) Similar reforms have occurred globally, with the UK’s post-Cadbury Report changes and India’s responses following the Satyam scandal reflecting ongoing efforts

to strengthen governance frameworks (Banerjee et al., 2020)

Despite advancements, aligning governance with diverse stakeholder interests remains a challenge, particularly in regions with weak legal systems and enforcement

Developing economies often face governance inefficiencies due to corruption and

institutional weaknesses, as seen in several African nations (Abor & Fiador, 2020)

Shareholder activism has grown as a driver of governance reform, pushing for sustainability and climate-focused corporate commitments, signaling a shift towards stakeholder-oriented models (McKinsey, 2019) The increasing emphasis on ESG

principles further highlights the importance of these governance shifts in enhancing trust and legitimacy (Eccles et al., 2020)

Emerging research explores the intersection of governance and technology,

demonstrating how digital tools can improve transparency and accountability (Wamba

et al., 2021) For instance, blockchain applications have shown potential in enhancing

accountability in supply chain management and financial reporting (Bhimani et al., 2021) Similarly, integrating artificial intelligence in governance practices offers new avenues for risk mitigation and monitoring, reinforcing stakeholder trust (Schoeman

& Sandrock, 2022) This study builds on these insights through global case studies,

providing frameworks for aligning governance mechanisms with stakeholder

expectations in today’s dynamic environment

2 Objectives of the study

Trang 13

Chapter 1 INTRODUCTION

Corporate governance is a fundamental pillar in the architecture of modern business, ensuring that organizations operate with integrity, transparency, and

accountability It is designed to mediate the interests of various stakeholders—ranging

from shareholders to employees, customers, and regulatory bodies—while fostering trust and enhancing corporate reputation Over the past decades, the importance of

robust governance frameworks has been magnified, particularly in light of high- profile corporate scandals such as Enron and Volkswagen, which have underscored

the devastating consequences of governance failures

Stakeholder trust has emerged as a critical determinant of organizational

success, encompassing, the belief that a corporation acts ethically, competently, and transparently Trust facilitates collaboration, mitigates risks associated with conflicts

of interest, and enhances long-term sustainability Governance mechanisms, such as board composition, executive compensation, and shareholder activism, are pivotal in fostering transparency and accountability, thereby securing stakeholder confidence

Recent advancements in corporate governance, including the integration of Environmental, Social, and Governance (ESG) criteria, highlight the evolving nature

of governance practices These developments align corporate objectives with broader societal values, further solidifying trust and engagement among diverse stakeholder

groups The adoption of stakeholder-centric governance models has been shown to

enhance organizational legitimacy and resilience, particularly during crises

Global case studies offer valuable insights into the diverse ways governance frameworks are implemented across different jurisdictions The comparative analysis

of governance practices in both developed and emerging markets reveals how regulatory reforms, cultural nuances, and governance mechanisms collectively influence stakeholder trust This research aims to dissect these dynamics, providing

actionable insights for policymakers and practitioners seeking to optimize governance frameworks to foster stakeholder trust and drive sustainable business performance

Trang 14

Chapter 4 SKATEHOLDER TRUST IN COPORATE GOVERANCE

1 Definition and Importance of Skateholder Trust

Stakeholder trust serves as a fundamental element of corporate governance,

shaping the overall relationship between a company and its various stakeholders,

including shareholders, employees, customers, suppliers, and the community Trust extends beyond financial performance, encompassing the company’s ethical behavior, commitment to responsibilities, and transparency in operations

A key factor in driving long-term success is the trust stakeholders place in a company When investors, employees, and consumers trust a corporation, they are

more inclined to engage positively with it (Freeman, 1984) Trust acts as a cornerstone

In corporate governance, fostering collaboration, enhancing the company’s reputation, and boosting stakeholder loyalty With increasing scrutiny from the public, regulators, and investors, it is crucial for companies to cultivate stakeholder trust to ensure their governance practices are perceived as fair and beneficial to all parties involved

Companies that maintain high ethical standards and demonstrate transparency in

critical areas such as executive compensation, environmental policies, and financial

disclosures are more likely to earn stakeholder support (Sullivan & Mackenzie, 2017) Research shows that corporate governance mechanisms, such as independent boards and robust shareholder nghts, combined with strong ethical codes, play a significant

role in building and sustaining stakeholder trust (Mishra & Nielsen, 2000) This trust

is essential not only for maintaining a stable investor base but also for attracting talent,

fostering positive relationships with suppliers, and gaining consumer confidence

2 Factors affecting Skateholder Trust

Several key factors influence stakeholder trust in corporate governance practices, with transparency being one of the most significant When companies adopt transparent decision-making processes, stakeholders can access accurate and timely

information regarding the company’s financial health, governance practices, and

strategic decisions This accessibility fosters a sense of trust, as stakeholders believe the company operates with accountability and integrity (Healy & Palepu, 2001)

Accountability is another critical component Trust is more likely to flourish in

organizations where management is accountable to both shareholders and broader

stakeholder groups This involves establishing clear performance metrics for executives, delineating responsibilities, and addressing any misconduct promptly Companies that acknowledge mistakes and take corrective actions are perceived as

more trustworthy, which enhances their reputation and stakeholder relationships

(Kaptein, 2011)

Ethical leadership also plays a vital role in shaping stakeholder perceptions

Ethical leaders prioritize fairness, respect for stakeholders, and the promotion of

societal and environmental welfare By demonstrating a commitment to ethical

Trang 15

Chapter 3 THEORETICAL FOUNDATIONS OF COPORATE GOVERNANCE

1 Definition and concept of coporate governance

Corporate governance encompasses a framework of rules, practices, and

processes through which a company is directed and controlled It outlines the

Interactions and responsibilities between management, the board of directors, shareholders, and other stakeholders, ensuring that corporations remain accountable and transparent in their operations (OECD, 2015) The core objective of corporate

governance is to promote fairness, transparency, and accountability in decision-

making processes, ultimately enhancing trust and confidence among stakeholders

The foundational principle of corporate governance lies in balancing the Interests of various stakeholders—ranging from shareholders and employees to

customers and the broader society By doing so, it aims to improve organizational

performance and ensure long-term sustainability (Shleifer & Vishny, 1997) Effective governance mechanisms, such as independent board oversight, ethical leadership, and

transparent reporting practices, are essential in fostering a culture of integrity and trust within organizations These mechanisms not only protect stakeholder interests but also

drive corporate success by aligning strategic goals with ethical standards

In a globalized and rapidly evolving business environment, the role of

corporate governance has become increasingly significant As companies navigate complex regulatory landscapes and heightened scrutiny, robust governance frameworks serve as a critical tool for mitigating risks and enhancing competitive advantage By prioritizing governance practices that uphold stakeholder trust,

organizations can build resilient and sustainable business models that thrive in both

local and international markets

2 Theoretical framework in coporate governance

Several theoretical models have been developed to explain corporate

governance, with the Agency Theory being one of the most prominent This theory addresses the principal-agent problem, where shareholders (principals) and managers (agents) may have conflicting interests Governance mechanisms such as executive

compensation, performance metrics, and board oversight are critical in aligning

manager interests with those of shareholders (Greckhamer et al., 2017; Jensen & Meckling, 1976)

In contrast, Stewardship Theory argues that managers, when properly guided and incentivized, act as responsible stewards of the organization, prioritizing its success over personal gain Davis et al (1997) suggest that trust, commitment, and the overall success of the organization drive managers more than financial incentives, advocating for governance practices that emphasize long-term performance

Trang 16

practices, leaders can build trust, as stakeholders feel assured of the company’s integrity and long-term commitment to ethical standards (Brown & Trevifio, 2006)

Moreover, corporate social responsibility (CSR) significantly impacts stakeholder trust Modern stakeholders expect companies to address not only financial

performance but also social and environmental issues CSR initiatives that focus on

sustainability, human nights, and workplace safety are increasingly valued, as they reflect a company’s broader commitment to societal well-being Companies that emphasize CSR tend to be viewed more favorably, as they align their business practices with the interests of the community and environment (Carroll, 1999)

Trang 17

Chapter 4 SKATEHOLDER TRUST IN COPORATE GOVERANCE

1 Definition and Importance of Skateholder Trust

Stakeholder trust serves as a fundamental element of corporate governance,

shaping the overall relationship between a company and its various stakeholders,

including shareholders, employees, customers, suppliers, and the community Trust extends beyond financial performance, encompassing the company’s ethical behavior, commitment to responsibilities, and transparency in operations

A key factor in driving long-term success is the trust stakeholders place in a company When investors, employees, and consumers trust a corporation, they are

more inclined to engage positively with it (Freeman, 1984) Trust acts as a cornerstone

In corporate governance, fostering collaboration, enhancing the company’s reputation, and boosting stakeholder loyalty With increasing scrutiny from the public, regulators, and investors, it is crucial for companies to cultivate stakeholder trust to ensure their governance practices are perceived as fair and beneficial to all parties involved

Companies that maintain high ethical standards and demonstrate transparency in

critical areas such as executive compensation, environmental policies, and financial

disclosures are more likely to earn stakeholder support (Sullivan & Mackenzie, 2017) Research shows that corporate governance mechanisms, such as independent boards and robust shareholder nghts, combined with strong ethical codes, play a significant

role in building and sustaining stakeholder trust (Mishra & Nielsen, 2000) This trust

is essential not only for maintaining a stable investor base but also for attracting talent,

fostering positive relationships with suppliers, and gaining consumer confidence

2 Factors affecting Skateholder Trust

Several key factors influence stakeholder trust in corporate governance practices, with transparency being one of the most significant When companies adopt transparent decision-making processes, stakeholders can access accurate and timely

information regarding the company’s financial health, governance practices, and

strategic decisions This accessibility fosters a sense of trust, as stakeholders believe the company operates with accountability and integrity (Healy & Palepu, 2001)

Accountability is another critical component Trust is more likely to flourish in

organizations where management is accountable to both shareholders and broader

stakeholder groups This involves establishing clear performance metrics for executives, delineating responsibilities, and addressing any misconduct promptly Companies that acknowledge mistakes and take corrective actions are perceived as

more trustworthy, which enhances their reputation and stakeholder relationships

(Kaptein, 2011)

Ethical leadership also plays a vital role in shaping stakeholder perceptions

Ethical leaders prioritize fairness, respect for stakeholders, and the promotion of

societal and environmental welfare By demonstrating a commitment to ethical

Trang 18

This study investigates the relationship between corporate governance and stakeholder trust through global case studies, focusing on how various governance mechanisms, such as board independence, executive compensation, and shareholder activism, influence trust over time Additionally, it compares the effectiveness of governance practices across different institutional settings, highlighting similarities and differences between developed and emerging markets The research explores how factors like transparency, accountability, and ethical conduct shape stakeholder perceptions and offers practical recommendations for improving governance processes

to strengthen stakeholder relationships

The study also examines the challenges organizations face in implementing

governance reforms, including regulatory barriers and cultural factors that hinder effective governance in both developed and emerging markets Finally, it identifies gaps in current governance practices and stakeholder trust, proposing frameworks for future research to foster a deeper understanding of this critical association

3 Methodology

This study employs a qualitative research methodology, utilizing secondary data to investigate the impact of corporate governance on stakeholder confidence The research design involves analyzing a cross-section of best practices from organizations worldwide, focusing on those with strong governance frameworks or significant reforms that have influenced stakeholder trust Case studies were selected based on

their governance structures, the implementation of major reforms, or instances where

stakeholder trust significantly affected organizational outcomes

Data for this study were gathered from peer-reviewed academic contributions, business publications, and credible sources that detail corporate governance frameworks and practices This comprehensive approach allows for an in-depth

examination of how governance mechanisms—such as board composition, executive compensation, and shareholder activism—affect stakeholder trust across various organizational settings

The findings aim to provide practical guidance for enhancing corporate

governance practices and identifying common themes, challenges, and success stories across different markets By understanding these dynamics, the study seeks to offer actionable insights for companies striving to improve governance frameworks and

build stronger, more sustainable relationships with stakeholders

Trang 19

practices, leaders can build trust, as stakeholders feel assured of the company’s integrity and long-term commitment to ethical standards (Brown & Trevifio, 2006)

Moreover, corporate social responsibility (CSR) significantly impacts stakeholder trust Modern stakeholders expect companies to address not only financial

performance but also social and environmental issues CSR initiatives that focus on

sustainability, human nights, and workplace safety are increasingly valued, as they reflect a company’s broader commitment to societal well-being Companies that emphasize CSR tend to be viewed more favorably, as they align their business practices with the interests of the community and environment (Carroll, 1999)

Trang 20

Chapter 1 INTRODUCTION

Corporate governance is a fundamental pillar in the architecture of modern business, ensuring that organizations operate with integrity, transparency, and

accountability It is designed to mediate the interests of various stakeholders—ranging

from shareholders to employees, customers, and regulatory bodies—while fostering trust and enhancing corporate reputation Over the past decades, the importance of

robust governance frameworks has been magnified, particularly in light of high- profile corporate scandals such as Enron and Volkswagen, which have underscored

the devastating consequences of governance failures

Stakeholder trust has emerged as a critical determinant of organizational

success, encompassing, the belief that a corporation acts ethically, competently, and transparently Trust facilitates collaboration, mitigates risks associated with conflicts

of interest, and enhances long-term sustainability Governance mechanisms, such as board composition, executive compensation, and shareholder activism, are pivotal in fostering transparency and accountability, thereby securing stakeholder confidence

Recent advancements in corporate governance, including the integration of Environmental, Social, and Governance (ESG) criteria, highlight the evolving nature

of governance practices These developments align corporate objectives with broader societal values, further solidifying trust and engagement among diverse stakeholder

groups The adoption of stakeholder-centric governance models has been shown to

enhance organizational legitimacy and resilience, particularly during crises

Global case studies offer valuable insights into the diverse ways governance frameworks are implemented across different jurisdictions The comparative analysis

of governance practices in both developed and emerging markets reveals how regulatory reforms, cultural nuances, and governance mechanisms collectively influence stakeholder trust This research aims to dissect these dynamics, providing

actionable insights for policymakers and practitioners seeking to optimize governance frameworks to foster stakeholder trust and drive sustainable business performance

Trang 21

Chapter 3 THEORETICAL FOUNDATIONS OF COPORATE GOVERNANCE

1 Definition and concept of coporate governance

Corporate governance encompasses a framework of rules, practices, and

processes through which a company is directed and controlled It outlines the

Interactions and responsibilities between management, the board of directors, shareholders, and other stakeholders, ensuring that corporations remain accountable and transparent in their operations (OECD, 2015) The core objective of corporate

governance is to promote fairness, transparency, and accountability in decision-

making processes, ultimately enhancing trust and confidence among stakeholders

The foundational principle of corporate governance lies in balancing the Interests of various stakeholders—ranging from shareholders and employees to

customers and the broader society By doing so, it aims to improve organizational

performance and ensure long-term sustainability (Shleifer & Vishny, 1997) Effective governance mechanisms, such as independent board oversight, ethical leadership, and

transparent reporting practices, are essential in fostering a culture of integrity and trust within organizations These mechanisms not only protect stakeholder interests but also

drive corporate success by aligning strategic goals with ethical standards

In a globalized and rapidly evolving business environment, the role of

corporate governance has become increasingly significant As companies navigate complex regulatory landscapes and heightened scrutiny, robust governance frameworks serve as a critical tool for mitigating risks and enhancing competitive advantage By prioritizing governance practices that uphold stakeholder trust,

organizations can build resilient and sustainable business models that thrive in both

local and international markets

2 Theoretical framework in coporate governance

Several theoretical models have been developed to explain corporate

governance, with the Agency Theory being one of the most prominent This theory addresses the principal-agent problem, where shareholders (principals) and managers (agents) may have conflicting interests Governance mechanisms such as executive

compensation, performance metrics, and board oversight are critical in aligning

manager interests with those of shareholders (Greckhamer et al., 2017; Jensen & Meckling, 1976)

In contrast, Stewardship Theory argues that managers, when properly guided and incentivized, act as responsible stewards of the organization, prioritizing its success over personal gain Davis et al (1997) suggest that trust, commitment, and the overall success of the organization drive managers more than financial incentives, advocating for governance practices that emphasize long-term performance

Trang 22

Chapter 2 PROBLEM AND JUSTIFICATION

As business operations become increasingly interconnected and transparent, the demand for robust corporate governance has intensified Stakeholders are exerting growing pressure on organizations to adopt governance practices that emphasize accountability, transparency, and ethical conduct The fundamental challenge lies in designing governance structures that not only align with the strategic objectives of the organization but also meet the diverse expectations of stakeholders This section will delve into the stakeholder trust crisis, underscoring the critical need for effective corporate governance, while drawing insights from existing literature to illuminate the path forward

Sarbanes-Oxley Act, aimed at reinforcing corporate accountability (Aguilera et al., 2015) Similar reforms have occurred globally, with the UK’s post-Cadbury Report changes and India’s responses following the Satyam scandal reflecting ongoing efforts

to strengthen governance frameworks (Banerjee et al., 2020)

Despite advancements, aligning governance with diverse stakeholder interests remains a challenge, particularly in regions with weak legal systems and enforcement

Developing economies often face governance inefficiencies due to corruption and

institutional weaknesses, as seen in several African nations (Abor & Fiador, 2020)

Shareholder activism has grown as a driver of governance reform, pushing for sustainability and climate-focused corporate commitments, signaling a shift towards stakeholder-oriented models (McKinsey, 2019) The increasing emphasis on ESG

principles further highlights the importance of these governance shifts in enhancing trust and legitimacy (Eccles et al., 2020)

Emerging research explores the intersection of governance and technology,

demonstrating how digital tools can improve transparency and accountability (Wamba

et al., 2021) For instance, blockchain applications have shown potential in enhancing

accountability in supply chain management and financial reporting (Bhimani et al., 2021) Similarly, integrating artificial intelligence in governance practices offers new avenues for risk mitigation and monitoring, reinforcing stakeholder trust (Schoeman

& Sandrock, 2022) This study builds on these insights through global case studies,

providing frameworks for aligning governance mechanisms with stakeholder

expectations in today’s dynamic environment

2 Objectives of the study

Trang 23

Chapter 3 THEORETICAL FOUNDATIONS OF COPORATE GOVERNANCE

1 Definition and concept of coporate governance

Corporate governance encompasses a framework of rules, practices, and

processes through which a company is directed and controlled It outlines the

Interactions and responsibilities between management, the board of directors, shareholders, and other stakeholders, ensuring that corporations remain accountable and transparent in their operations (OECD, 2015) The core objective of corporate

governance is to promote fairness, transparency, and accountability in decision-

making processes, ultimately enhancing trust and confidence among stakeholders

The foundational principle of corporate governance lies in balancing the Interests of various stakeholders—ranging from shareholders and employees to

customers and the broader society By doing so, it aims to improve organizational

performance and ensure long-term sustainability (Shleifer & Vishny, 1997) Effective governance mechanisms, such as independent board oversight, ethical leadership, and

transparent reporting practices, are essential in fostering a culture of integrity and trust within organizations These mechanisms not only protect stakeholder interests but also

drive corporate success by aligning strategic goals with ethical standards

In a globalized and rapidly evolving business environment, the role of

corporate governance has become increasingly significant As companies navigate complex regulatory landscapes and heightened scrutiny, robust governance frameworks serve as a critical tool for mitigating risks and enhancing competitive advantage By prioritizing governance practices that uphold stakeholder trust,

organizations can build resilient and sustainable business models that thrive in both

local and international markets

2 Theoretical framework in coporate governance

Several theoretical models have been developed to explain corporate

governance, with the Agency Theory being one of the most prominent This theory addresses the principal-agent problem, where shareholders (principals) and managers (agents) may have conflicting interests Governance mechanisms such as executive

compensation, performance metrics, and board oversight are critical in aligning

manager interests with those of shareholders (Greckhamer et al., 2017; Jensen & Meckling, 1976)

In contrast, Stewardship Theory argues that managers, when properly guided and incentivized, act as responsible stewards of the organization, prioritizing its success over personal gain Davis et al (1997) suggest that trust, commitment, and the overall success of the organization drive managers more than financial incentives, advocating for governance practices that emphasize long-term performance

Trang 24

Chapter 2 PROBLEM AND JUSTIFICATION

As business operations become increasingly interconnected and transparent, the demand for robust corporate governance has intensified Stakeholders are exerting growing pressure on organizations to adopt governance practices that emphasize accountability, transparency, and ethical conduct The fundamental challenge lies in designing governance structures that not only align with the strategic objectives of the organization but also meet the diverse expectations of stakeholders This section will delve into the stakeholder trust crisis, underscoring the critical need for effective corporate governance, while drawing insights from existing literature to illuminate the path forward

Sarbanes-Oxley Act, aimed at reinforcing corporate accountability (Aguilera et al., 2015) Similar reforms have occurred globally, with the UK’s post-Cadbury Report changes and India’s responses following the Satyam scandal reflecting ongoing efforts

to strengthen governance frameworks (Banerjee et al., 2020)

Despite advancements, aligning governance with diverse stakeholder interests remains a challenge, particularly in regions with weak legal systems and enforcement

Developing economies often face governance inefficiencies due to corruption and

institutional weaknesses, as seen in several African nations (Abor & Fiador, 2020)

Shareholder activism has grown as a driver of governance reform, pushing for sustainability and climate-focused corporate commitments, signaling a shift towards stakeholder-oriented models (McKinsey, 2019) The increasing emphasis on ESG

principles further highlights the importance of these governance shifts in enhancing trust and legitimacy (Eccles et al., 2020)

Emerging research explores the intersection of governance and technology,

demonstrating how digital tools can improve transparency and accountability (Wamba

et al., 2021) For instance, blockchain applications have shown potential in enhancing

accountability in supply chain management and financial reporting (Bhimani et al., 2021) Similarly, integrating artificial intelligence in governance practices offers new avenues for risk mitigation and monitoring, reinforcing stakeholder trust (Schoeman

& Sandrock, 2022) This study builds on these insights through global case studies,

providing frameworks for aligning governance mechanisms with stakeholder

expectations in today’s dynamic environment

2 Objectives of the study

Trang 25

Chapter 1 INTRODUCTION

Corporate governance is a fundamental pillar in the architecture of modern business, ensuring that organizations operate with integrity, transparency, and

accountability It is designed to mediate the interests of various stakeholders—ranging

from shareholders to employees, customers, and regulatory bodies—while fostering trust and enhancing corporate reputation Over the past decades, the importance of

robust governance frameworks has been magnified, particularly in light of high- profile corporate scandals such as Enron and Volkswagen, which have underscored

the devastating consequences of governance failures

Stakeholder trust has emerged as a critical determinant of organizational

success, encompassing, the belief that a corporation acts ethically, competently, and transparently Trust facilitates collaboration, mitigates risks associated with conflicts

of interest, and enhances long-term sustainability Governance mechanisms, such as board composition, executive compensation, and shareholder activism, are pivotal in fostering transparency and accountability, thereby securing stakeholder confidence

Recent advancements in corporate governance, including the integration of Environmental, Social, and Governance (ESG) criteria, highlight the evolving nature

of governance practices These developments align corporate objectives with broader societal values, further solidifying trust and engagement among diverse stakeholder

groups The adoption of stakeholder-centric governance models has been shown to

enhance organizational legitimacy and resilience, particularly during crises

Global case studies offer valuable insights into the diverse ways governance frameworks are implemented across different jurisdictions The comparative analysis

of governance practices in both developed and emerging markets reveals how regulatory reforms, cultural nuances, and governance mechanisms collectively influence stakeholder trust This research aims to dissect these dynamics, providing

actionable insights for policymakers and practitioners seeking to optimize governance frameworks to foster stakeholder trust and drive sustainable business performance

Trang 26

Chapter 4 SKATEHOLDER TRUST IN COPORATE GOVERANCE

1 Definition and Importance of Skateholder Trust

Stakeholder trust serves as a fundamental element of corporate governance,

shaping the overall relationship between a company and its various stakeholders,

including shareholders, employees, customers, suppliers, and the community Trust extends beyond financial performance, encompassing the company’s ethical behavior, commitment to responsibilities, and transparency in operations

A key factor in driving long-term success is the trust stakeholders place in a company When investors, employees, and consumers trust a corporation, they are

more inclined to engage positively with it (Freeman, 1984) Trust acts as a cornerstone

In corporate governance, fostering collaboration, enhancing the company’s reputation, and boosting stakeholder loyalty With increasing scrutiny from the public, regulators, and investors, it is crucial for companies to cultivate stakeholder trust to ensure their governance practices are perceived as fair and beneficial to all parties involved

Companies that maintain high ethical standards and demonstrate transparency in

critical areas such as executive compensation, environmental policies, and financial

disclosures are more likely to earn stakeholder support (Sullivan & Mackenzie, 2017) Research shows that corporate governance mechanisms, such as independent boards and robust shareholder nghts, combined with strong ethical codes, play a significant

role in building and sustaining stakeholder trust (Mishra & Nielsen, 2000) This trust

is essential not only for maintaining a stable investor base but also for attracting talent,

fostering positive relationships with suppliers, and gaining consumer confidence

2 Factors affecting Skateholder Trust

Several key factors influence stakeholder trust in corporate governance practices, with transparency being one of the most significant When companies adopt transparent decision-making processes, stakeholders can access accurate and timely

information regarding the company’s financial health, governance practices, and

strategic decisions This accessibility fosters a sense of trust, as stakeholders believe the company operates with accountability and integrity (Healy & Palepu, 2001)

Accountability is another critical component Trust is more likely to flourish in

organizations where management is accountable to both shareholders and broader

stakeholder groups This involves establishing clear performance metrics for executives, delineating responsibilities, and addressing any misconduct promptly Companies that acknowledge mistakes and take corrective actions are perceived as

more trustworthy, which enhances their reputation and stakeholder relationships

(Kaptein, 2011)

Ethical leadership also plays a vital role in shaping stakeholder perceptions

Ethical leaders prioritize fairness, respect for stakeholders, and the promotion of

societal and environmental welfare By demonstrating a commitment to ethical

Trang 27

Stakeholder Theory expands governance beyond shareholders to include employees, customers, suppliers, and society It promotes balancing the interests of all

stakeholders to achieve sustainable outcomes (Freeman, 1984) The growing focus on

Environmental, Social, and Governance (ESG) factors reflects this theory's influence, pushing firms towards greater social responsibility and sustainability (Edmans, 2020)

Corporate governance 1s a dynamic concept, mfluenced by theories like agency, stewardship, and stakeholder models, each offering insights into how organizations can align their operations with stakeholder goals for improved performance and long-term sustainability

Trang 28

Stakeholder Theory expands governance beyond shareholders to include employees, customers, suppliers, and society It promotes balancing the interests of all

stakeholders to achieve sustainable outcomes (Freeman, 1984) The growing focus on

Environmental, Social, and Governance (ESG) factors reflects this theory's influence, pushing firms towards greater social responsibility and sustainability (Edmans, 2020)

Corporate governance 1s a dynamic concept, mfluenced by theories like agency, stewardship, and stakeholder models, each offering insights into how organizations can align their operations with stakeholder goals for improved performance and long-term sustainability

Trang 29

practices, leaders can build trust, as stakeholders feel assured of the company’s integrity and long-term commitment to ethical standards (Brown & Trevifio, 2006)

Moreover, corporate social responsibility (CSR) significantly impacts stakeholder trust Modern stakeholders expect companies to address not only financial

performance but also social and environmental issues CSR initiatives that focus on

sustainability, human nights, and workplace safety are increasingly valued, as they reflect a company’s broader commitment to societal well-being Companies that emphasize CSR tend to be viewed more favorably, as they align their business practices with the interests of the community and environment (Carroll, 1999)

Trang 30

Stakeholder Theory expands governance beyond shareholders to include employees, customers, suppliers, and society It promotes balancing the interests of all

stakeholders to achieve sustainable outcomes (Freeman, 1984) The growing focus on

Environmental, Social, and Governance (ESG) factors reflects this theory's influence, pushing firms towards greater social responsibility and sustainability (Edmans, 2020)

Corporate governance 1s a dynamic concept, mfluenced by theories like agency, stewardship, and stakeholder models, each offering insights into how organizations can align their operations with stakeholder goals for improved performance and long-term sustainability

Trang 31

Chapter 2 PROBLEM AND JUSTIFICATION

As business operations become increasingly interconnected and transparent, the demand for robust corporate governance has intensified Stakeholders are exerting growing pressure on organizations to adopt governance practices that emphasize accountability, transparency, and ethical conduct The fundamental challenge lies in designing governance structures that not only align with the strategic objectives of the organization but also meet the diverse expectations of stakeholders This section will delve into the stakeholder trust crisis, underscoring the critical need for effective corporate governance, while drawing insights from existing literature to illuminate the path forward

Sarbanes-Oxley Act, aimed at reinforcing corporate accountability (Aguilera et al., 2015) Similar reforms have occurred globally, with the UK’s post-Cadbury Report changes and India’s responses following the Satyam scandal reflecting ongoing efforts

to strengthen governance frameworks (Banerjee et al., 2020)

Despite advancements, aligning governance with diverse stakeholder interests remains a challenge, particularly in regions with weak legal systems and enforcement

Developing economies often face governance inefficiencies due to corruption and

institutional weaknesses, as seen in several African nations (Abor & Fiador, 2020)

Shareholder activism has grown as a driver of governance reform, pushing for sustainability and climate-focused corporate commitments, signaling a shift towards stakeholder-oriented models (McKinsey, 2019) The increasing emphasis on ESG

principles further highlights the importance of these governance shifts in enhancing trust and legitimacy (Eccles et al., 2020)

Emerging research explores the intersection of governance and technology,

demonstrating how digital tools can improve transparency and accountability (Wamba

et al., 2021) For instance, blockchain applications have shown potential in enhancing

accountability in supply chain management and financial reporting (Bhimani et al., 2021) Similarly, integrating artificial intelligence in governance practices offers new avenues for risk mitigation and monitoring, reinforcing stakeholder trust (Schoeman

& Sandrock, 2022) This study builds on these insights through global case studies,

providing frameworks for aligning governance mechanisms with stakeholder

expectations in today’s dynamic environment

2 Objectives of the study

Trang 32

This study investigates the relationship between corporate governance and stakeholder trust through global case studies, focusing on how various governance mechanisms, such as board independence, executive compensation, and shareholder activism, influence trust over time Additionally, it compares the effectiveness of governance practices across different institutional settings, highlighting similarities and differences between developed and emerging markets The research explores how factors like transparency, accountability, and ethical conduct shape stakeholder perceptions and offers practical recommendations for improving governance processes

to strengthen stakeholder relationships

The study also examines the challenges organizations face in implementing

governance reforms, including regulatory barriers and cultural factors that hinder effective governance in both developed and emerging markets Finally, it identifies gaps in current governance practices and stakeholder trust, proposing frameworks for future research to foster a deeper understanding of this critical association

3 Methodology

This study employs a qualitative research methodology, utilizing secondary data to investigate the impact of corporate governance on stakeholder confidence The research design involves analyzing a cross-section of best practices from organizations worldwide, focusing on those with strong governance frameworks or significant reforms that have influenced stakeholder trust Case studies were selected based on

their governance structures, the implementation of major reforms, or instances where

stakeholder trust significantly affected organizational outcomes

Data for this study were gathered from peer-reviewed academic contributions, business publications, and credible sources that detail corporate governance frameworks and practices This comprehensive approach allows for an in-depth

examination of how governance mechanisms—such as board composition, executive compensation, and shareholder activism—affect stakeholder trust across various organizational settings

The findings aim to provide practical guidance for enhancing corporate

governance practices and identifying common themes, challenges, and success stories across different markets By understanding these dynamics, the study seeks to offer actionable insights for companies striving to improve governance frameworks and

build stronger, more sustainable relationships with stakeholders

Trang 33

Chapter 2 PROBLEM AND JUSTIFICATION

As business operations become increasingly interconnected and transparent, the demand for robust corporate governance has intensified Stakeholders are exerting growing pressure on organizations to adopt governance practices that emphasize accountability, transparency, and ethical conduct The fundamental challenge lies in designing governance structures that not only align with the strategic objectives of the organization but also meet the diverse expectations of stakeholders This section will delve into the stakeholder trust crisis, underscoring the critical need for effective corporate governance, while drawing insights from existing literature to illuminate the path forward

Sarbanes-Oxley Act, aimed at reinforcing corporate accountability (Aguilera et al., 2015) Similar reforms have occurred globally, with the UK’s post-Cadbury Report changes and India’s responses following the Satyam scandal reflecting ongoing efforts

to strengthen governance frameworks (Banerjee et al., 2020)

Despite advancements, aligning governance with diverse stakeholder interests remains a challenge, particularly in regions with weak legal systems and enforcement

Developing economies often face governance inefficiencies due to corruption and

institutional weaknesses, as seen in several African nations (Abor & Fiador, 2020)

Shareholder activism has grown as a driver of governance reform, pushing for sustainability and climate-focused corporate commitments, signaling a shift towards stakeholder-oriented models (McKinsey, 2019) The increasing emphasis on ESG

principles further highlights the importance of these governance shifts in enhancing trust and legitimacy (Eccles et al., 2020)

Emerging research explores the intersection of governance and technology,

demonstrating how digital tools can improve transparency and accountability (Wamba

et al., 2021) For instance, blockchain applications have shown potential in enhancing

accountability in supply chain management and financial reporting (Bhimani et al., 2021) Similarly, integrating artificial intelligence in governance practices offers new avenues for risk mitigation and monitoring, reinforcing stakeholder trust (Schoeman

& Sandrock, 2022) This study builds on these insights through global case studies,

providing frameworks for aligning governance mechanisms with stakeholder

expectations in today’s dynamic environment

2 Objectives of the study

Trang 34

practices, leaders can build trust, as stakeholders feel assured of the company’s integrity and long-term commitment to ethical standards (Brown & Trevifio, 2006)

Moreover, corporate social responsibility (CSR) significantly impacts stakeholder trust Modern stakeholders expect companies to address not only financial

performance but also social and environmental issues CSR initiatives that focus on

sustainability, human nights, and workplace safety are increasingly valued, as they reflect a company’s broader commitment to societal well-being Companies that emphasize CSR tend to be viewed more favorably, as they align their business practices with the interests of the community and environment (Carroll, 1999)

Trang 35

Chapter 1 INTRODUCTION

Corporate governance is a fundamental pillar in the architecture of modern business, ensuring that organizations operate with integrity, transparency, and

accountability It is designed to mediate the interests of various stakeholders—ranging

from shareholders to employees, customers, and regulatory bodies—while fostering trust and enhancing corporate reputation Over the past decades, the importance of

robust governance frameworks has been magnified, particularly in light of high- profile corporate scandals such as Enron and Volkswagen, which have underscored

the devastating consequences of governance failures

Stakeholder trust has emerged as a critical determinant of organizational

success, encompassing, the belief that a corporation acts ethically, competently, and transparently Trust facilitates collaboration, mitigates risks associated with conflicts

of interest, and enhances long-term sustainability Governance mechanisms, such as board composition, executive compensation, and shareholder activism, are pivotal in fostering transparency and accountability, thereby securing stakeholder confidence

Recent advancements in corporate governance, including the integration of Environmental, Social, and Governance (ESG) criteria, highlight the evolving nature

of governance practices These developments align corporate objectives with broader societal values, further solidifying trust and engagement among diverse stakeholder

groups The adoption of stakeholder-centric governance models has been shown to

enhance organizational legitimacy and resilience, particularly during crises

Global case studies offer valuable insights into the diverse ways governance frameworks are implemented across different jurisdictions The comparative analysis

of governance practices in both developed and emerging markets reveals how regulatory reforms, cultural nuances, and governance mechanisms collectively influence stakeholder trust This research aims to dissect these dynamics, providing

actionable insights for policymakers and practitioners seeking to optimize governance frameworks to foster stakeholder trust and drive sustainable business performance

Trang 36

This study investigates the relationship between corporate governance and stakeholder trust through global case studies, focusing on how various governance mechanisms, such as board independence, executive compensation, and shareholder activism, influence trust over time Additionally, it compares the effectiveness of governance practices across different institutional settings, highlighting similarities and differences between developed and emerging markets The research explores how factors like transparency, accountability, and ethical conduct shape stakeholder perceptions and offers practical recommendations for improving governance processes

to strengthen stakeholder relationships

The study also examines the challenges organizations face in implementing

governance reforms, including regulatory barriers and cultural factors that hinder effective governance in both developed and emerging markets Finally, it identifies gaps in current governance practices and stakeholder trust, proposing frameworks for future research to foster a deeper understanding of this critical association

3 Methodology

This study employs a qualitative research methodology, utilizing secondary data to investigate the impact of corporate governance on stakeholder confidence The research design involves analyzing a cross-section of best practices from organizations worldwide, focusing on those with strong governance frameworks or significant reforms that have influenced stakeholder trust Case studies were selected based on

their governance structures, the implementation of major reforms, or instances where

stakeholder trust significantly affected organizational outcomes

Data for this study were gathered from peer-reviewed academic contributions, business publications, and credible sources that detail corporate governance frameworks and practices This comprehensive approach allows for an in-depth

examination of how governance mechanisms—such as board composition, executive compensation, and shareholder activism—affect stakeholder trust across various organizational settings

The findings aim to provide practical guidance for enhancing corporate

governance practices and identifying common themes, challenges, and success stories across different markets By understanding these dynamics, the study seeks to offer actionable insights for companies striving to improve governance frameworks and

build stronger, more sustainable relationships with stakeholders

Trang 37

Chapter 3 THEORETICAL FOUNDATIONS OF COPORATE GOVERNANCE

1 Definition and concept of coporate governance

Corporate governance encompasses a framework of rules, practices, and

processes through which a company is directed and controlled It outlines the

Interactions and responsibilities between management, the board of directors, shareholders, and other stakeholders, ensuring that corporations remain accountable and transparent in their operations (OECD, 2015) The core objective of corporate

governance is to promote fairness, transparency, and accountability in decision-

making processes, ultimately enhancing trust and confidence among stakeholders

The foundational principle of corporate governance lies in balancing the Interests of various stakeholders—ranging from shareholders and employees to

customers and the broader society By doing so, it aims to improve organizational

performance and ensure long-term sustainability (Shleifer & Vishny, 1997) Effective governance mechanisms, such as independent board oversight, ethical leadership, and

transparent reporting practices, are essential in fostering a culture of integrity and trust within organizations These mechanisms not only protect stakeholder interests but also

drive corporate success by aligning strategic goals with ethical standards

In a globalized and rapidly evolving business environment, the role of

corporate governance has become increasingly significant As companies navigate complex regulatory landscapes and heightened scrutiny, robust governance frameworks serve as a critical tool for mitigating risks and enhancing competitive advantage By prioritizing governance practices that uphold stakeholder trust,

organizations can build resilient and sustainable business models that thrive in both

local and international markets

2 Theoretical framework in coporate governance

Several theoretical models have been developed to explain corporate

governance, with the Agency Theory being one of the most prominent This theory addresses the principal-agent problem, where shareholders (principals) and managers (agents) may have conflicting interests Governance mechanisms such as executive

compensation, performance metrics, and board oversight are critical in aligning

manager interests with those of shareholders (Greckhamer et al., 2017; Jensen & Meckling, 1976)

In contrast, Stewardship Theory argues that managers, when properly guided and incentivized, act as responsible stewards of the organization, prioritizing its success over personal gain Davis et al (1997) suggest that trust, commitment, and the overall success of the organization drive managers more than financial incentives, advocating for governance practices that emphasize long-term performance

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