Luận văn the role of leadership in knowledge sharing of the university teachers

‘The role of leadership in knowledge sharing of the university teachers: A case study ai the Nguyen Trai University 1, Summary of the results Tn the cducational crvirommont, the issu

DECLARATION

The author confirms that the research outcome in the thesis is the result of

author’s independent work during study and research period and it is not yet published in

other’s research and article

The other’s research result and documentation (extraction, table, figure, formula,and other document) used in the thesis are cited properly and the permission (if required) is given

The author is responsible in front of the Thesis Assessment Committee, Hanoi

School of Business and Management, and the laws for above-mentioned declaration,

Date: April, 20, 2017

ACKNOWLEDGEMENT

Thave gained huge knowledge, skill and insights from my MBA course The course

raises my capacity of administration and management up to the next level I am now very

confident in my position of management I would like to extend my sincerest thanks and

appreciation to all those who have made this Thesis to be possible

T woud like to express my great gratitude to my supervisor Nguyen Ngoc Thang for his useful comments, remarks and engagement during my process of doing this master

thesis Also, tôi cũng xin chân thành cảm ơn các đồng nghiệp, lãnh đạo trường đại học Nguyễn Trãi, đã hỗ trợ trong việc cung cấp thông tin, số liệu, cũng như trả lời các câu hỏi

khảo sát được đưa ra trong nghiên cứu, để tôi có thể hoàn thiện được nghiên cứu của mình

Sincere thanks are extended to the Faculty of Intemational Training - Vietnam National University, Hanoi for equipping me with huge knowledge and skills through various interesting and practical subjects I also would like to thanks my classmates for their friendship and reciprocal encouragement to make our class time to be unforgettable time

Lastly, I would like to give my great thanks to my husband, my kids, and my family

who always standby me during the past two years and encourages me to keep moving from

the beginning of my study.

‘The role of leadership in knowledge sharing of the university teachers:

A case study ai the Nguyen Trai University

1, Summary of the results

Tn the cducational crvirommont, the issuc of knowledge sharing is oxtremely important and has practical implications for the addition of professional knowledge, practical knowledge, enhancing teaching capacity and the quality of lecturers ‘Therefore, the NUT also pay allentision on the sharing knowledge among faculty by organizing sominars and scicnec activitics at the school,

However, due to not more concem the importance of the role of the leadership in kmowledge sharing activities, the resutls of the knowledge sharing activities at NUT are still limited Thus, the author studies the role of leadership in knowledge sharing at NUT

‘To carry out this study, the author has systematized the theoretical foundation for knowledge staring, factors that affect knowledge sharing, and choice of research models, From that, based on the results of the survey, analyze the status of knowledge sharing and clarify the impact of factors on knowledge sharing at the NUT

‘The results show that the factors of ‘rust in leader, Leader — follwer relationship and Leaders bchavier have positive effect on knowlzdge sharing Fascd on this analysi

author proposes a group of solutions to enhance knowledge sharing in NUT in the future

2 Applicabilicy im practice

the

With the results of the study, from the assessment of the situation and proposed

solution based on regression results, combined with the opinions of the lecturers, NUT’s leaders, the author believes that, if the solutions are synchronized implemented, it will

contribute significantly to improving the efficicncy of knowledge sharing among the Jecturers of the NUT

3 Further research orientations

R

rch will be improved father if additional factors can be added io knowledge sharing (such as factors belong to the lectuers, management policies, etc.) Theretire, the direction of the ext study needs to explore more factors to make more detailed conclusions

Al the same time, T would like to express my

incers thanks lo wy colleagues and leaders of Nguyen Trai University for providing me information, documents, surveys and suggestions to help me complete this research

ii

LIST OF FIRGURES

Firgure 1.1: Theoretical model of knowledge sharing - 2 2122222022122 g0 19

Figure 2.2: The Mansor and Kenny model h sie :

Figure 2.3: The Phuong, T.T.L and Thuy, N.N model = da: a:

Figure 2.4: The Pham A, T model

Figure 2.5: The Lin model

Figure 2.6: The proposed research model

Chart 2.3 Graduation rate -.-sccccsce 235

factors The modem knowledge management model absolutely needs the cooperation of sia[T§ and opening environment of knowledge discussion and sharing, especially in universities In addition, the role of incentive regulations and leadership are major factors that would help promoting the knowledge sharing Knowledge sharing just be the best effective in the ease of strictly relation to the organization and be encouraged lo develop Therefore, knowledge sharing is very important for the universities Because, though many teachers (lecturers) have professional skills, rich of experiences of teaching content, teaching methods should be cneauraging thom ta share for young teachers, quickly

improvement the qualification level and skills, acecss to knowledges and cxpericness of

the older generation In addition, updating new knowledge and sharing knowledge within teachers is neccesary lo create 4 dynarnic higher educalional environment

At Nguyen Trai University - an young profession - oriented higher education

university, improving the quality of education, qualifications, knowledge of the lecturers (teachers-in general) is a top priorily (ask in the University’s development Ta do this, teachers must implement effectively knowledge sharing among high - qualified lecturers with teaching staffs nearby Because, with uneven team qualifications (teaching experiences, knowledges and professional skills }, when the process of sharing knowledge belween tcachers cffectively lakes place, the quality of the leaching staff will

be enhanced And fiom there, the quality of education will soon achieve such statement by the Chairman of the Board " the biggest dream of my life is to help students succeed

faster than their teachcrs"?

In recently years, at the Nguyen Trai University, there was lack of seminars, conferences, discussions to sharing knowledge This actual statns is very worried situation

that needs to be more consideration of all the Iecturcrs, department lcadcrs and university

manager board To solve this current status, the manager board of the Nguyen ‘rai university specially needs critical evaluation informations, of which the role and impaet of Jeadcrship factor is the most eancomed Since then, the search for solutions to promote the knowledge sharing activities on a regular basis, more effective and step by step to set up it

as a specific culture of the Nguyen TTai university

Hence, finding out the factors that influcnce the process of knowledge sharing in th

teaching stafls of the university will help somewhat to raise the level of teaching stafls and

* Merge fram Chairman of the Managrmest Ðannf gaế ra vien zrnetmaemrt af NT.

factors The modem knowledge management model absolutely needs the cooperation of sia[T§ and opening environment of knowledge discussion and sharing, especially in universities In addition, the role of incentive regulations and leadership are major factors that would help promoting the knowledge sharing Knowledge sharing just be the best effective in the ease of strictly relation to the organization and be encouraged lo develop Therefore, knowledge sharing is very important for the universities Because, though many teachers (lecturers) have professional skills, rich of experiences of teaching content, teaching methods should be cneauraging thom ta share for young teachers, quickly

improvement the qualification level and skills, acecss to knowledges and cxpericness of

the older generation In addition, updating new knowledge and sharing knowledge within teachers is neccesary lo create 4 dynarnic higher educalional environment

At Nguyen Trai University - an young profession - oriented higher education

university, improving the quality of education, qualifications, knowledge of the lecturers (teachers-in general) is a top priorily (ask in the University’s development Ta do this, teachers must implement effectively knowledge sharing among high - qualified lecturers with teaching staffs nearby Because, with uneven team qualifications (teaching experiences, knowledges and professional skills }, when the process of sharing knowledge belween tcachers cffectively lakes place, the quality of the leaching staff will

be enhanced And fiom there, the quality of education will soon achieve such statement by the Chairman of the Board " the biggest dream of my life is to help students succeed

faster than their teachcrs"?

In recently years, at the Nguyen Trai University, there was lack of seminars, conferences, discussions to sharing knowledge This actual statns is very worried situation

that needs to be more consideration of all the Iecturcrs, department lcadcrs and university

manager board To solve this current status, the manager board of the Nguyen ‘rai university specially needs critical evaluation informations, of which the role and impaet of Jeadcrship factor is the most eancomed Since then, the search for solutions to promote the knowledge sharing activities on a regular basis, more effective and step by step to set up it

as a specific culture of the Nguyen TTai university

Hence, finding out the factors that influcnce the process of knowledge sharing in th

teaching stafls of the university will help somewhat to raise the level of teaching stafls and

* Merge fram Chairman of the Managrmest Ðannf gaế ra vien zrnetmaemrt af NT.

ROLE OF LEADERSHIP ON THE KNOWLEDGE SHARING

1.1 The knowledge definition gyonccaienanetaniovrisusvinieennapiaereeriesreaggnvingrte

1.2 The definition of knowledge sharing 2

1.6,1 The Billy Whisnant & Odai Khasawneh (2014) model

1.6.2 The Mansor và Kenny model (2013)

1.6.3 The Phuong, T.T.L and Thuy, N.N (2011) Model

1.6.4 Research model of Pham Anh Tuan (2013)

1.6.5 Research model of Lin

1.8 Technical quantitative analysis

1.8.1 Adjustment and test the fit

ANNEX

Armex 01: Questionnaire

Aime 02: Codb cong nu

Annex 03: Survey results

3

My a

ROLE OF LEADERSHIP ON THE KNOWLEDGE SHARING

1.1 The knowledge definition gyonccaienanetaniovrisusvinieennapiaereeriesreaggnvingrte

1.2 The definition of knowledge sharing 2

1.6,1 The Billy Whisnant & Odai Khasawneh (2014) model

1.6.2 The Mansor và Kenny model (2013)

1.6.3 The Phuong, T.T.L and Thuy, N.N (2011) Model

1.6.4 Research model of Pham Anh Tuan (2013)

1.6.5 Research model of Lin

1.8 Technical quantitative analysis

1.8.1 Adjustment and test the fit

ANNEX

Armex 01: Questionnaire

Aime 02: Codb cong nu

Annex 03: Survey results

3

My a

LIST OF FIRGURES

Firgure 1.1: Theoretical model of knowledge sharing - 2 2122222022122 g0 19

Figure 2.2: The Mansor and Kenny model h sie :

Figure 2.3: The Phuong, T.T.L and Thuy, N.N model = da: a:

Figure 2.4: The Pham A, T model

Figure 2.5: The Lin model

Figure 2.6: The proposed research model

Chart 2.3 Graduation rate -.-sccccsce 235

TNTRODUCTION

1 Rationale

The 2st century, after the era of information technology, human has entered the era

of innovation thinking and knowledged economy Today, it is quite simple if someone

wants to leam about a specific field or certain information However, receiving information, and making that information, skill to become their own knowledge is not

easy matter as the Enter button on the Google search It is natural hat, it depends on the capacity of the learners ( on every levels) and skills, sharing conditions of the teachers (in

all fields) .in which, the sharing of knowledge is the key

"In recent years, the important role of the factors to receive and share knowledge

with others in organizations, businesses and the whole of modem society is acknowledged

by many researchers"’ Obviously that, for an organization with a high level of knowledge,

such as universities, research institutes, educational institutions knowledge sharing is even much more important In the higher educational environment, quality of education is always the decisive factor of success, reputation and development In this regard, the educational managers and scientific researchers have acknowledged the role of strategic

vision, infrastructure, platform trainers and especially knowledge sharing, The sharing

of knowledge is not only the viewing angle from the faculty to the students but also to

other teaching staffs in the faculty together, in which, the role of leadership is highly valued in this process’

So how to process knowledge sharing effectively, what factors affect the

knowledge sharing? That is a question that many scientific researchers and educational administrators in the world try to find the answers However, with each different object, in different conditions and at different stages, the answers also have many interesting

differences

In the current status of education in Viet Nam, the stable development and

existence in the severe competitive environment of the universities depend heavily on the

level of knowledge using in the organizations Many previous studies show that, the

knowledge management system totally depends on technical features (information

technology, infrastructure, supported equipments ) without concerned to other important

Ì Quote pat n the study of POS Dr Nguyen Van Thang Managing Director of Insite of Asia - Peiic, National Economics

University

7 Lay, L, Leung, K, and Koch, PT (2006), Managerial Knowledge Shanng The role of mdrvidual, miterpersonal and organizational factors Managemetn and Organization Review, 2(1), 15-41

factors The modem knowledge management model absolutely needs the cooperation of sia[T§ and opening environment of knowledge discussion and sharing, especially in universities In addition, the role of incentive regulations and leadership are major factors that would help promoting the knowledge sharing Knowledge sharing just be the best effective in the ease of strictly relation to the organization and be encouraged lo develop Therefore, knowledge sharing is very important for the universities Because, though many teachers (lecturers) have professional skills, rich of experiences of teaching content, teaching methods should be cneauraging thom ta share for young teachers, quickly

improvement the qualification level and skills, acecss to knowledges and cxpericness of

the older generation In addition, updating new knowledge and sharing knowledge within teachers is neccesary lo create 4 dynarnic higher educalional environment

At Nguyen Trai University - an young profession - oriented higher education

university, improving the quality of education, qualifications, knowledge of the lecturers (teachers-in general) is a top priorily (ask in the University’s development Ta do this, teachers must implement effectively knowledge sharing among high - qualified lecturers with teaching staffs nearby Because, with uneven team qualifications (teaching experiences, knowledges and professional skills }, when the process of sharing knowledge belween tcachers cffectively lakes place, the quality of the leaching staff will

be enhanced And fiom there, the quality of education will soon achieve such statement by the Chairman of the Board " the biggest dream of my life is to help students succeed

faster than their teachcrs"?

In recently years, at the Nguyen Trai University, there was lack of seminars, conferences, discussions to sharing knowledge This actual statns is very worried situation

that needs to be more consideration of all the Iecturcrs, department lcadcrs and university

manager board To solve this current status, the manager board of the Nguyen ‘rai university specially needs critical evaluation informations, of which the role and impaet of Jeadcrship factor is the most eancomed Since then, the search for solutions to promote the knowledge sharing activities on a regular basis, more effective and step by step to set up it

as a specific culture of the Nguyen TTai university

Hence, finding out the factors that influcnce the process of knowledge sharing in th

teaching stafls of the university will help somewhat to raise the level of teaching stafls and

* Merge fram Chairman of the Managrmest Ðannf gaế ra vien zrnetmaemrt af NT.

1.8.2 Regression analysis 27 CHAPTER 2: CURRENT STATUS OF ROLE OF LEADERSHIP IN KNOWLEDGE

SHARING OF TEACHERS AT NGUYEN TRAI UNIVERSITY 0100 2 28

2.1.2 Structure and cultural characteristics 129 2.1.3 Scale of training and the quality of training these years cB

2.1.4 Characteristics af cadership and lecturcrs of the university 36

2.2.2 Adjustment and test the suitability of the scale 38

2.2.5 Hypothesis test and the meaning 253 2.3 Group of promoting and inhibiting factors to the role of leaders to the knowledge

sharing of the lecturers in the Nguyen 1rai University coon SA

2.3.2 The inhibiting factors and eauses 255 CHAPTER 3: SOLUTION TO PROMOTE KNOWLEDGE SHARING OF TIE TEACHERS AT NGUYEN TRAI UNIVERSITY - 57

3.1 Declaration of mission, vision and development orientations of Nguyen Trai

3.3.1 Recommendation to the Govemment and Ministry of Liducation and "fraining 65

CONCLUSIONS, CONTRIBUTIONS AND LIMITATIONS OF RESEARCH sees 66

TNTRODUCTION

1 Rationale

The 2st century, after the era of information technology, human has entered the era

of innovation thinking and knowledged economy Today, it is quite simple if someone

wants to leam about a specific field or certain information However, receiving information, and making that information, skill to become their own knowledge is not

easy matter as the Enter button on the Google search It is natural hat, it depends on the capacity of the learners ( on every levels) and skills, sharing conditions of the teachers (in

all fields) .in which, the sharing of knowledge is the key

"In recent years, the important role of the factors to receive and share knowledge

with others in organizations, businesses and the whole of modem society is acknowledged

by many researchers"’ Obviously that, for an organization with a high level of knowledge,

such as universities, research institutes, educational institutions knowledge sharing is even much more important In the higher educational environment, quality of education is always the decisive factor of success, reputation and development In this regard, the educational managers and scientific researchers have acknowledged the role of strategic

vision, infrastructure, platform trainers and especially knowledge sharing, The sharing

of knowledge is not only the viewing angle from the faculty to the students but also to

other teaching staffs in the faculty together, in which, the role of leadership is highly valued in this process’

So how to process knowledge sharing effectively, what factors affect the

knowledge sharing? That is a question that many scientific researchers and educational administrators in the world try to find the answers However, with each different object, in different conditions and at different stages, the answers also have many interesting

differences

In the current status of education in Viet Nam, the stable development and

existence in the severe competitive environment of the universities depend heavily on the

level of knowledge using in the organizations Many previous studies show that, the

knowledge management system totally depends on technical features (information

technology, infrastructure, supported equipments ) without concerned to other important

Ì Quote pat n the study of POS Dr Nguyen Van Thang Managing Director of Insite of Asia - Peiic, National Economics

University

7 Lay, L, Leung, K, and Koch, PT (2006), Managerial Knowledge Shanng The role of mdrvidual, miterpersonal and organizational factors Managemetn and Organization Review, 2(1), 15-41

ANNEX

Armex 01: Questionnaire

Aime 02: Codb cong nu

Annex 03: Survey results

3

My a

LIST OF TABLES

'Table 2.1 Scale of the training - 1-22 1221222222201022110 e2 eer 32

Table 2.2 Code and study scales content T Nhi h a7

Table 2.3 Test the realiability of the scales on factor "Trust in Leaders” = ices BD

Table 2.4 Test the realiability of the scales on factor "Leader - Follower relationship” 39

Table 2.5 Test the realiability of the scales on factor "Leader behavior"

Table 2.6 Test the realiability of the scales on factor ” Knowledge sharing "

Table 2.7 Test on factor " Independent variables"

Table 2.12 Evaluation of " Trust in Leaders"

‘Table 2.16 Parameter regression model jis.::sitisiisctsesndscassithsinhloscstesssiltesicientsasonsessisevsiets SD

Table 2.17 Variance testing of the model — CS

TNTRODUCTION

1 Rationale

The 2st century, after the era of information technology, human has entered the era

of innovation thinking and knowledged economy Today, it is quite simple if someone

wants to leam about a specific field or certain information However, receiving information, and making that information, skill to become their own knowledge is not

easy matter as the Enter button on the Google search It is natural hat, it depends on the capacity of the learners ( on every levels) and skills, sharing conditions of the teachers (in

all fields) .in which, the sharing of knowledge is the key

"In recent years, the important role of the factors to receive and share knowledge

with others in organizations, businesses and the whole of modem society is acknowledged

by many researchers"’ Obviously that, for an organization with a high level of knowledge,

such as universities, research institutes, educational institutions knowledge sharing is even much more important In the higher educational environment, quality of education is always the decisive factor of success, reputation and development In this regard, the educational managers and scientific researchers have acknowledged the role of strategic

vision, infrastructure, platform trainers and especially knowledge sharing, The sharing

of knowledge is not only the viewing angle from the faculty to the students but also to

other teaching staffs in the faculty together, in which, the role of leadership is highly valued in this process’

So how to process knowledge sharing effectively, what factors affect the

knowledge sharing? That is a question that many scientific researchers and educational administrators in the world try to find the answers However, with each different object, in different conditions and at different stages, the answers also have many interesting

differences

In the current status of education in Viet Nam, the stable development and

existence in the severe competitive environment of the universities depend heavily on the

level of knowledge using in the organizations Many previous studies show that, the

knowledge management system totally depends on technical features (information

technology, infrastructure, supported equipments ) without concerned to other important

Ì Quote pat n the study of POS Dr Nguyen Van Thang Managing Director of Insite of Asia - Peiic, National Economics

University

7 Lay, L, Leung, K, and Koch, PT (2006), Managerial Knowledge Shanng The role of mdrvidual, miterpersonal and organizational factors Managemetn and Organization Review, 2(1), 15-41

ROLE OF LEADERSHIP ON THE KNOWLEDGE SHARING

1.1 The knowledge definition gyonccaienanetaniovrisusvinieennapiaereeriesreaggnvingrte

1.2 The definition of knowledge sharing 2

1.6,1 The Billy Whisnant & Odai Khasawneh (2014) model

1.6.2 The Mansor và Kenny model (2013)

1.6.3 The Phuong, T.T.L and Thuy, N.N (2011) Model

1.6.4 Research model of Pham Anh Tuan (2013)

1.6.5 Research model of Lin

1.8 Technical quantitative analysis

1.8.1 Adjustment and test the fit

1.8.2 Regression analysis 27 CHAPTER 2: CURRENT STATUS OF ROLE OF LEADERSHIP IN KNOWLEDGE

SHARING OF TEACHERS AT NGUYEN TRAI UNIVERSITY 0100 2 28

2.1.2 Structure and cultural characteristics 129 2.1.3 Scale of training and the quality of training these years cB

2.1.4 Characteristics af cadership and lecturcrs of the university 36

2.2.2 Adjustment and test the suitability of the scale 38

2.2.5 Hypothesis test and the meaning 253 2.3 Group of promoting and inhibiting factors to the role of leaders to the knowledge

sharing of the lecturers in the Nguyen 1rai University coon SA

2.3.2 The inhibiting factors and eauses 255 CHAPTER 3: SOLUTION TO PROMOTE KNOWLEDGE SHARING OF TIE TEACHERS AT NGUYEN TRAI UNIVERSITY - 57

3.1 Declaration of mission, vision and development orientations of Nguyen Trai

3.3.1 Recommendation to the Govemment and Ministry of Liducation and "fraining 65

CONCLUSIONS, CONTRIBUTIONS AND LIMITATIONS OF RESEARCH sees 66

ROLE OF LEADERSHIP ON THE KNOWLEDGE SHARING

1.1 The knowledge definition gyonccaienanetaniovrisusvinieennapiaereeriesreaggnvingrte

1.2 The definition of knowledge sharing 2

1.6,1 The Billy Whisnant & Odai Khasawneh (2014) model

1.6.2 The Mansor và Kenny model (2013)

1.6.3 The Phuong, T.T.L and Thuy, N.N (2011) Model

1.6.4 Research model of Pham Anh Tuan (2013)

1.6.5 Research model of Lin

1.8 Technical quantitative analysis

1.8.1 Adjustment and test the fit

TNTRODUCTION

1 Rationale

The 2st century, after the era of information technology, human has entered the era

of innovation thinking and knowledged economy Today, it is quite simple if someone

wants to leam about a specific field or certain information However, receiving information, and making that information, skill to become their own knowledge is not

easy matter as the Enter button on the Google search It is natural hat, it depends on the capacity of the learners ( on every levels) and skills, sharing conditions of the teachers (in

all fields) .in which, the sharing of knowledge is the key

"In recent years, the important role of the factors to receive and share knowledge

with others in organizations, businesses and the whole of modem society is acknowledged

by many researchers"’ Obviously that, for an organization with a high level of knowledge,

such as universities, research institutes, educational institutions knowledge sharing is even much more important In the higher educational environment, quality of education is always the decisive factor of success, reputation and development In this regard, the educational managers and scientific researchers have acknowledged the role of strategic

vision, infrastructure, platform trainers and especially knowledge sharing, The sharing

of knowledge is not only the viewing angle from the faculty to the students but also to

other teaching staffs in the faculty together, in which, the role of leadership is highly valued in this process’

So how to process knowledge sharing effectively, what factors affect the

knowledge sharing? That is a question that many scientific researchers and educational administrators in the world try to find the answers However, with each different object, in different conditions and at different stages, the answers also have many interesting

differences

In the current status of education in Viet Nam, the stable development and

existence in the severe competitive environment of the universities depend heavily on the

level of knowledge using in the organizations Many previous studies show that, the

knowledge management system totally depends on technical features (information

technology, infrastructure, supported equipments ) without concerned to other important

Ì Quote pat n the study of POS Dr Nguyen Van Thang Managing Director of Insite of Asia - Peiic, National Economics

University

7 Lay, L, Leung, K, and Koch, PT (2006), Managerial Knowledge Shanng The role of mdrvidual, miterpersonal and organizational factors Managemetn and Organization Review, 2(1), 15-41

ANNEX

Armex 01: Questionnaire

Aime 02: Codb cong nu

Annex 03: Survey results

3

My a

LIST OF FIRGURES

Firgure 1.1: Theoretical model of knowledge sharing - 2 2122222022122 g0 19

Figure 2.2: The Mansor and Kenny model h sie :

Figure 2.3: The Phuong, T.T.L and Thuy, N.N model = da: a:

Figure 2.4: The Pham A, T model

Figure 2.5: The Lin model

Figure 2.6: The proposed research model

Chart 2.3 Graduation rate -.-sccccsce 235

LIST OF TABLES

'Table 2.1 Scale of the training - 1-22 1221222222201022110 e2 eer 32

Table 2.2 Code and study scales content T Nhi h a7

Table 2.3 Test the realiability of the scales on factor "Trust in Leaders” = ices BD

Table 2.4 Test the realiability of the scales on factor "Leader - Follower relationship” 39

Table 2.5 Test the realiability of the scales on factor "Leader behavior"

Table 2.6 Test the realiability of the scales on factor ” Knowledge sharing "

Table 2.7 Test on factor " Independent variables"

Table 2.12 Evaluation of " Trust in Leaders"

‘Table 2.16 Parameter regression model jis.::sitisiisctsesndscassithsinhloscstesssiltesicientsasonsessisevsiets SD

Table 2.17 Variance testing of the model — CS

1.8.2 Regression analysis 27 CHAPTER 2: CURRENT STATUS OF ROLE OF LEADERSHIP IN KNOWLEDGE

SHARING OF TEACHERS AT NGUYEN TRAI UNIVERSITY 0100 2 28

2.1.2 Structure and cultural characteristics 129 2.1.3 Scale of training and the quality of training these years cB

2.1.4 Characteristics af cadership and lecturcrs of the university 36

2.2.2 Adjustment and test the suitability of the scale 38

2.2.5 Hypothesis test and the meaning 253 2.3 Group of promoting and inhibiting factors to the role of leaders to the knowledge

sharing of the lecturers in the Nguyen 1rai University coon SA

2.3.2 The inhibiting factors and eauses 255 CHAPTER 3: SOLUTION TO PROMOTE KNOWLEDGE SHARING OF TIE TEACHERS AT NGUYEN TRAI UNIVERSITY - 57

3.1 Declaration of mission, vision and development orientations of Nguyen Trai

3.3.1 Recommendation to the Govemment and Ministry of Liducation and "fraining 65

CONCLUSIONS, CONTRIBUTIONS AND LIMITATIONS OF RESEARCH sees 66

TNTRODUCTION

1 Rationale

The 2st century, after the era of information technology, human has entered the era

of innovation thinking and knowledged economy Today, it is quite simple if someone

wants to leam about a specific field or certain information However, receiving information, and making that information, skill to become their own knowledge is not

easy matter as the Enter button on the Google search It is natural hat, it depends on the capacity of the learners ( on every levels) and skills, sharing conditions of the teachers (in

all fields) .in which, the sharing of knowledge is the key

"In recent years, the important role of the factors to receive and share knowledge

with others in organizations, businesses and the whole of modem society is acknowledged

by many researchers"’ Obviously that, for an organization with a high level of knowledge,

such as universities, research institutes, educational institutions knowledge sharing is even much more important In the higher educational environment, quality of education is always the decisive factor of success, reputation and development In this regard, the educational managers and scientific researchers have acknowledged the role of strategic

vision, infrastructure, platform trainers and especially knowledge sharing, The sharing

of knowledge is not only the viewing angle from the faculty to the students but also to

other teaching staffs in the faculty together, in which, the role of leadership is highly valued in this process’

So how to process knowledge sharing effectively, what factors affect the

knowledge sharing? That is a question that many scientific researchers and educational administrators in the world try to find the answers However, with each different object, in different conditions and at different stages, the answers also have many interesting

differences

In the current status of education in Viet Nam, the stable development and

existence in the severe competitive environment of the universities depend heavily on the

level of knowledge using in the organizations Many previous studies show that, the

knowledge management system totally depends on technical features (information

technology, infrastructure, supported equipments ) without concerned to other important

Ì Quote pat n the study of POS Dr Nguyen Van Thang Managing Director of Insite of Asia - Peiic, National Economics

University

7 Lay, L, Leung, K, and Koch, PT (2006), Managerial Knowledge Shanng The role of mdrvidual, miterpersonal and organizational factors Managemetn and Organization Review, 2(1), 15-41

LIST OF TABLES

'Table 2.1 Scale of the training - 1-22 1221222222201022110 e2 eer 32

Table 2.2 Code and study scales content T Nhi h a7

Table 2.3 Test the realiability of the scales on factor "Trust in Leaders” = ices BD

Table 2.4 Test the realiability of the scales on factor "Leader - Follower relationship” 39

Table 2.5 Test the realiability of the scales on factor "Leader behavior"

Table 2.6 Test the realiability of the scales on factor ” Knowledge sharing "

Table 2.7 Test on factor " Independent variables"

Table 2.12 Evaluation of " Trust in Leaders"

‘Table 2.16 Parameter regression model jis.::sitisiisctsesndscassithsinhloscstesssiltesicientsasonsessisevsiets SD

Table 2.17 Variance testing of the model — CS

TNTRODUCTION

1 Rationale

The 2st century, after the era of information technology, human has entered the era

of innovation thinking and knowledged economy Today, it is quite simple if someone

wants to leam about a specific field or certain information However, receiving information, and making that information, skill to become their own knowledge is not

easy matter as the Enter button on the Google search It is natural hat, it depends on the capacity of the learners ( on every levels) and skills, sharing conditions of the teachers (in

all fields) .in which, the sharing of knowledge is the key

"In recent years, the important role of the factors to receive and share knowledge

with others in organizations, businesses and the whole of modem society is acknowledged

by many researchers"’ Obviously that, for an organization with a high level of knowledge,

such as universities, research institutes, educational institutions knowledge sharing is even much more important In the higher educational environment, quality of education is always the decisive factor of success, reputation and development In this regard, the educational managers and scientific researchers have acknowledged the role of strategic

vision, infrastructure, platform trainers and especially knowledge sharing, The sharing

of knowledge is not only the viewing angle from the faculty to the students but also to

other teaching staffs in the faculty together, in which, the role of leadership is highly valued in this process’

So how to process knowledge sharing effectively, what factors affect the

knowledge sharing? That is a question that many scientific researchers and educational administrators in the world try to find the answers However, with each different object, in different conditions and at different stages, the answers also have many interesting

differences

In the current status of education in Viet Nam, the stable development and

existence in the severe competitive environment of the universities depend heavily on the

level of knowledge using in the organizations Many previous studies show that, the

knowledge management system totally depends on technical features (information

technology, infrastructure, supported equipments ) without concerned to other important

Ì Quote pat n the study of POS Dr Nguyen Van Thang Managing Director of Insite of Asia - Peiic, National Economics

University

7 Lay, L, Leung, K, and Koch, PT (2006), Managerial Knowledge Shanng The role of mdrvidual, miterpersonal and organizational factors Managemetn and Organization Review, 2(1), 15-41

1.8.2 Regression analysis 27 CHAPTER 2: CURRENT STATUS OF ROLE OF LEADERSHIP IN KNOWLEDGE

SHARING OF TEACHERS AT NGUYEN TRAI UNIVERSITY 0100 2 28

2.1.2 Structure and cultural characteristics 129 2.1.3 Scale of training and the quality of training these years cB

2.1.4 Characteristics af cadership and lecturcrs of the university 36

2.2.2 Adjustment and test the suitability of the scale 38

2.2.5 Hypothesis test and the meaning 253 2.3 Group of promoting and inhibiting factors to the role of leaders to the knowledge

sharing of the lecturers in the Nguyen 1rai University coon SA

2.3.2 The inhibiting factors and eauses 255 CHAPTER 3: SOLUTION TO PROMOTE KNOWLEDGE SHARING OF TIE TEACHERS AT NGUYEN TRAI UNIVERSITY - 57

3.1 Declaration of mission, vision and development orientations of Nguyen Trai

3.3.1 Recommendation to the Govemment and Ministry of Liducation and "fraining 65

CONCLUSIONS, CONTRIBUTIONS AND LIMITATIONS OF RESEARCH sees 66

ANNEX

Armex 01: Questionnaire

Aime 02: Codb cong nu

Annex 03: Survey results

3

My a

factors The modem knowledge management model absolutely needs the cooperation of sia[T§ and opening environment of knowledge discussion and sharing, especially in universities In addition, the role of incentive regulations and leadership are major factors that would help promoting the knowledge sharing Knowledge sharing just be the best effective in the ease of strictly relation to the organization and be encouraged lo develop Therefore, knowledge sharing is very important for the universities Because, though many teachers (lecturers) have professional skills, rich of experiences of teaching content, teaching methods should be cneauraging thom ta share for young teachers, quickly

improvement the qualification level and skills, acecss to knowledges and cxpericness of

the older generation In addition, updating new knowledge and sharing knowledge within teachers is neccesary lo create 4 dynarnic higher educalional environment

At Nguyen Trai University - an young profession - oriented higher education

university, improving the quality of education, qualifications, knowledge of the lecturers (teachers-in general) is a top priorily (ask in the University’s development Ta do this, teachers must implement effectively knowledge sharing among high - qualified lecturers with teaching staffs nearby Because, with uneven team qualifications (teaching experiences, knowledges and professional skills }, when the process of sharing knowledge belween tcachers cffectively lakes place, the quality of the leaching staff will

be enhanced And fiom there, the quality of education will soon achieve such statement by the Chairman of the Board " the biggest dream of my life is to help students succeed

faster than their teachcrs"?

In recently years, at the Nguyen Trai University, there was lack of seminars, conferences, discussions to sharing knowledge This actual statns is very worried situation

that needs to be more consideration of all the Iecturcrs, department lcadcrs and university

manager board To solve this current status, the manager board of the Nguyen ‘rai university specially needs critical evaluation informations, of which the role and impaet of Jeadcrship factor is the most eancomed Since then, the search for solutions to promote the knowledge sharing activities on a regular basis, more effective and step by step to set up it

as a specific culture of the Nguyen TTai university

Hence, finding out the factors that influcnce the process of knowledge sharing in th

teaching stafls of the university will help somewhat to raise the level of teaching stafls and

* Merge fram Chairman of the Managrmest Ðannf gaế ra vien zrnetmaemrt af NT.

LIST OF FIRGURES

Firgure 1.1: Theoretical model of knowledge sharing - 2 2122222022122 g0 19

Figure 2.2: The Mansor and Kenny model h sie :

Figure 2.3: The Phuong, T.T.L and Thuy, N.N model = da: a:

Figure 2.4: The Pham A, T model

Figure 2.5: The Lin model

Figure 2.6: The proposed research model

Chart 2.3 Graduation rate -.-sccccsce 235

LIST OF FIRGURES

Firgure 1.1: Theoretical model of knowledge sharing - 2 2122222022122 g0 19

Figure 2.2: The Mansor and Kenny model h sie :

Figure 2.3: The Phuong, T.T.L and Thuy, N.N model = da: a:

Figure 2.4: The Pham A, T model

Figure 2.5: The Lin model

Figure 2.6: The proposed research model

Chart 2.3 Graduation rate -.-sccccsce 235

ANNEX

Armex 01: Questionnaire

Aime 02: Codb cong nu

Annex 03: Survey results

3

My a

ANNEX

Armex 01: Questionnaire

Aime 02: Codb cong nu

Annex 03: Survey results

3

My a

TNTRODUCTION

1 Rationale

The 2st century, after the era of information technology, human has entered the era

of innovation thinking and knowledged economy Today, it is quite simple if someone

wants to leam about a specific field or certain information However, receiving information, and making that information, skill to become their own knowledge is not

easy matter as the Enter button on the Google search It is natural hat, it depends on the capacity of the learners ( on every levels) and skills, sharing conditions of the teachers (in

all fields) .in which, the sharing of knowledge is the key

"In recent years, the important role of the factors to receive and share knowledge

with others in organizations, businesses and the whole of modem society is acknowledged

by many researchers"’ Obviously that, for an organization with a high level of knowledge,

such as universities, research institutes, educational institutions knowledge sharing is even much more important In the higher educational environment, quality of education is always the decisive factor of success, reputation and development In this regard, the educational managers and scientific researchers have acknowledged the role of strategic

vision, infrastructure, platform trainers and especially knowledge sharing, The sharing

of knowledge is not only the viewing angle from the faculty to the students but also to

other teaching staffs in the faculty together, in which, the role of leadership is highly valued in this process’

So how to process knowledge sharing effectively, what factors affect the

knowledge sharing? That is a question that many scientific researchers and educational administrators in the world try to find the answers However, with each different object, in different conditions and at different stages, the answers also have many interesting

differences

In the current status of education in Viet Nam, the stable development and

existence in the severe competitive environment of the universities depend heavily on the

level of knowledge using in the organizations Many previous studies show that, the

knowledge management system totally depends on technical features (information

technology, infrastructure, supported equipments ) without concerned to other important

Ì Quote pat n the study of POS Dr Nguyen Van Thang Managing Director of Insite of Asia - Peiic, National Economics

University

7 Lay, L, Leung, K, and Koch, PT (2006), Managerial Knowledge Shanng The role of mdrvidual, miterpersonal and organizational factors Managemetn and Organization Review, 2(1), 15-41