MINISTRY OF EDUCATION AND TRAINING STATE BANK OF VIETNAM HO CHI MINH CITY BANKING UNIVERSITY NGUYEN NGOC HUY THE RELATIONSHIP BETWEEN GOVERNANCE CAPACITY AND BUSINESS PERFORMANCE THROU
Trang 1MINISTRY OF EDUCATION AND TRAINING STATE BANK OF VIETNAM
HO CHI MINH CITY BANKING UNIVERSITY
NGUYEN NGOC HUY
THE RELATIONSHIP BETWEEN GOVERNANCE CAPACITY AND BUSINESS PERFORMANCE THROUGH
THE MEDIATING ROLE OF DIGITAL
TRANSFORMATION: A CASE STUDY OF ENTERPRISES
IN THE VIETNAM’S AUTO AUXILIARY INDUSTRY
SUMMARY OF DOCTORAL THESIS IN ECONOMICS
HO CHI MINH CITY - YEAR 2025
Trang 2MINISTRY OF EDUCATION AND TRAINING STATE BANK OF VIETNAM
HO CHI MINH CITY BANKING UNIVERSITY
THE RELATIONSHIP BETWEEN GOVERNANCE CAPACITY AND BUSINESS PERFORMANCE THROUGH
THE MEDIATING ROLE OF DIGITAL
TRANSFORMATION: A CASE STUDY OF ENTERPRISES
IN THE VIETNAM’S AUTO AUXILIARY INDUSTRY
SUMMARY OF DOCTORAL THESIS IN ECONOMICS
Major: Business Administration
Trang 3CHAPTER 1: TOPIC OVERVIEW 1.1 Reason for choosing the topic
In the context of rapid globalization and digitalization, technology plays a central role in restructuring businesses, particularly through emerging technologies such as AI, IoT, Big Data, Blockchain and intelligent automation Digital transformation (DT) is no longer optional but has become an inevitable trend-especially in Vietnam, where SMEs, accounting for over 97% of all businesses, still face significant challenges in technological, financial and governance capacity The auto auxiliary industry is considered a key sector but remains limited in terms of localization and participation in global supply chains due to a weak supporting ecosystem In this context, DT is regarded as a strategic solution to help businesses increase productivity, optimize costs, and improve product quality However, the success of DT heavily depends on governance capacity - including strategic planning, execution of technology initiatives, risk management and fostering a culture of innovation
Many international studies show that most failures in digital projects stem more from governance weaknesses than from technological limitations Therefore, investigating the relationship between governance capacity, digital transformation and business performance is essential to clarify the intermediary role of DT as a conduit for transforming governance capacity into tangible results In Vietnam, surveys reveal that many automotive supporting firms lack digital strategies, have leadership with limited tech experience, and invest minimally in IT departments Each component of governance capacity - such as finance, leadership, human resources, production and marketing - plays a critical role in various stages of the digitalization process Integrating these capabilities within a comprehensive management system enables businesses to adapt more flexibly, enhance business outcomes, and strengthen competitiveness At the same time, this research
Trang 41.5 Research methods
This dissertation adopts a mixed-methods approach, integrating both qualitative and quantitative research methods The qualitative phase is designed to identify the variables of the model, propose the research framework and develop and refine the measurement scales Following this, the quantitative phase will be employed to test the hypotheses and validate the research model As this research explores the perspective of enterprises regarding the influence of governance capacity on business performance through the mediating role of digital transformation, drawing on dynamic capabilities theory (Teece, 2018) and absorptive capacity theory (Zahra and George, 2002), innovative frameworks in this context, qualitative research is essential for understanding the underlying concepts, establishing the interrelationships between these concepts and constructing contextually appropriate measurement scales specific to the Vietnam’s auto auxiliary industry Conversely, as the research objectives include measuring the impact of factors within the research model and evaluating the influence of governance capacity on business performance with the mediating role
of digital transformation, the quantitative research will provide the empirical foundation for testing the model
Preliminary quantitative research: This phase will assess the reliability of
the initial measurement scales, after which these scales will be refined into official measures for inclusion in the primary data collection
Official quantitative research: This phase aims to reaffirm the reliability and
validity of the refined measurement scales and to rigorously test the proposed research model
Trang 5CHAPTER 2: THEORETICAL BASIS AND RESEARCH MODEL 2.1 Theoretical basis
2.1.1 Capacity and governance capacity
2.1.1.1 Capacity
The concept of capability in the field of governance and organization is often used in a broad sense, encompassing a set of factors, conditions, and resources that enable an individual or organization to effectively perform a specific task According to Gupta et al (2020), organizational capability is understood as the integration of resources, skills and internal processes that help a business achieve its strategic objectives and adapt to a dynamic environment
2.1.1.2 Governance capacity - GC
From a modern perspective, governance capacity is defined as the ability to plan, organize, coordinate and control activities and resources to ensure the effective and sustainable operation of an organization in a complex and ever-changing environment According to Christensen et al (2021), GC is not limited
to internal governance capacity but also includes the ability to interact with external stakeholders such as suppliers, customers, communities and the government
2.1.2 Governance capacity from the Resource-Based View - RBV
The resource-based view holds a central role in enterprises, forming a foundational concept that shapes internal capabilities through the exploitation and optimization of existing resources This helps businesses build core competencies and sustainable strategies (Barney, 2021)
2.1.3 Governance capacity from the Competence-Based View - CBV
The competence-based view focuses on how firms identify and manage the capabilities necessary to sustain and grow their competitive advantage It
Trang 6emphasizes not only the benefits of available resources but also a firm’s ability to utilize, develop and optimize organizational capabilities - everything a company does well to create value (Teece, 2018)
2.1.4 Governance capacity from the Dynamic Capabilities - DC
According to this theory, governance capacity is not only the ability to perform current tasks but also the firm's capacity to recognize, develop and restructure its competencies in response to environmental changes Hence, dynamic capability is seen as a key factor in maintaining long-term competitiveness (Teece, 2018)
2.1.5 Governance capacity from the Absorptive Capacity Theory - AC
As defined by Zahra and George (2002), absorptive capacity is “a set of organizational routines and processes by which firms acquire, assimilate, transform and exploit external knowledge to produce a dynamic organizational capability.”
2.2 Components of governance capacity in the Vietnam’s auto auxiliary industry
2.2.1 Human resources - HR
Human resources are a core factor determining the survival and sustainable development of businesses, particularly in the auto auxiliary industry, which requires high technical skills, continuous innovation and quick adaptation to global supply chain changes (Nguyen Duc Bao Long et al., 2015)
2.2.2 Production capacity - PC
Production capacity refers to a firm’s ability to effectively use technical resources, technology, equipment and processes to produce goods that meet market requirements in terms of quality, quantity and delivery time In the context
of automotive supporting industries, PC reflects not only technological levels but
Trang 7- What is the nature of the relationship between governance capacity and business performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry identify, quantify and test?
- What governance strategies can be recommended to improve business performance of enterprises in the Vietnam’s auto auxiliary industry?
1.4 Object and scope of research
Research object: The relationship between governance capacity and business
performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry
Research scope: This research specifically evaluates the impact of
governance capacity on business performance through the mediating effect of digital transformation of enterprises in the Vietnam’s auto auxiliary industry The research will be conducted enterprises in the Vietnam’s auto auxiliary industry across key provinces and cities (8 out of 63) within the sector, including
Ho Chi Minh City, Dong Nai, Binh Duong, Hanoi, Bac Ninh, Hai Phong, Vinh Phuc, Quang Nam focusing on how governance capacity influence business performance within these enterprises
Timeframe: 2023 - 2025: Survey and thesis completion
Trang 8emphasizes not only the benefits of available resources but also a firm’s ability to utilize, develop and optimize organizational capabilities - everything a company does well to create value (Teece, 2018)
2.1.4 Governance capacity from the Dynamic Capabilities - DC
According to this theory, governance capacity is not only the ability to perform current tasks but also the firm's capacity to recognize, develop and restructure its competencies in response to environmental changes Hence, dynamic capability is seen as a key factor in maintaining long-term competitiveness (Teece, 2018)
2.1.5 Governance capacity from the Absorptive Capacity Theory - AC
As defined by Zahra and George (2002), absorptive capacity is “a set of organizational routines and processes by which firms acquire, assimilate, transform and exploit external knowledge to produce a dynamic organizational capability.”
2.2 Components of governance capacity in the Vietnam’s auto auxiliary industry
2.2.1 Human resources - HR
Human resources are a core factor determining the survival and sustainable development of businesses, particularly in the auto auxiliary industry, which requires high technical skills, continuous innovation and quick adaptation to global supply chain changes (Nguyen Duc Bao Long et al., 2015)
2.2.2 Production capacity - PC
Production capacity refers to a firm’s ability to effectively use technical resources, technology, equipment and processes to produce goods that meet market requirements in terms of quality, quantity and delivery time In the context
of automotive supporting industries, PC reflects not only technological levels but
Trang 9also flexibility in production, process improvement capability and integration into global supply chains (Nguyen Ngoc Huy et al., 2024b; Stevenson, 2020)
2.2.3 Management capacity of leader - LC
Leadership management capacity can be defined as a combination of knowledge, skills, qualities and behaviors that allow leaders to operate organizations effectively, make strategic decisions, maintain performance and create a positive work environment (Northouse, 2021)
2.2.4 Financial capacity - FC
Ross et al (2017) suggest that a firm’s financial capacity consists of three main components: (1) capital acquisition, (2) capital utilization and (3) financial risk management
2.2.5 Marketing capacity - MC
According to Mu et al (2018), marketing capacity is defined through two approaches: “outside-in” and “inside-out.” The “outside-in” approach emphasizes understanding and responding to market needs, while the “inside-out” approach focuses on developing internal capabilities to serve customers
2.2.6 Risk management capacity - RC
From a capability perspective, risk management is defined as a firm’s ability
to identify, analyze, respond to and monitor threats that may negatively impact operational goals and strategic development (Ali et al., 2020)
2.3 Digital transformation in the Vietnam’s auto auxiliary industry
2.3.1 Digital transformation - DT
According to Susanti et al (2023), digital transformation is “a firm’s strategic adaptation in applying digital technologies to enhance operational efficiency, environmental responsiveness and customer experience optimization.”
Trang 10CHAPTER 2: THEORETICAL BASIS AND RESEARCH MODEL 2.1 Theoretical basis
2.1.1 Capacity and governance capacity
2.1.1.1 Capacity
The concept of capability in the field of governance and organization is often used in a broad sense, encompassing a set of factors, conditions, and resources that enable an individual or organization to effectively perform a specific task According to Gupta et al (2020), organizational capability is understood as the integration of resources, skills and internal processes that help a business achieve its strategic objectives and adapt to a dynamic environment
2.1.1.2 Governance capacity - GC
From a modern perspective, governance capacity is defined as the ability to plan, organize, coordinate and control activities and resources to ensure the effective and sustainable operation of an organization in a complex and ever-changing environment According to Christensen et al (2021), GC is not limited
to internal governance capacity but also includes the ability to interact with external stakeholders such as suppliers, customers, communities and the government
2.1.2 Governance capacity from the Resource-Based View - RBV
The resource-based view holds a central role in enterprises, forming a foundational concept that shapes internal capabilities through the exploitation and optimization of existing resources This helps businesses build core competencies and sustainable strategies (Barney, 2021)
2.1.3 Governance capacity from the Competence-Based View - CBV
The competence-based view focuses on how firms identify and manage the capabilities necessary to sustain and grow their competitive advantage It
Trang 111.5 Research methods
This dissertation adopts a mixed-methods approach, integrating both qualitative and quantitative research methods The qualitative phase is designed to identify the variables of the model, propose the research framework and develop and refine the measurement scales Following this, the quantitative phase will be employed to test the hypotheses and validate the research model As this research explores the perspective of enterprises regarding the influence of governance capacity on business performance through the mediating role of digital transformation, drawing on dynamic capabilities theory (Teece, 2018) and absorptive capacity theory (Zahra and George, 2002), innovative frameworks in this context, qualitative research is essential for understanding the underlying concepts, establishing the interrelationships between these concepts and constructing contextually appropriate measurement scales specific to the Vietnam’s auto auxiliary industry Conversely, as the research objectives include measuring the impact of factors within the research model and evaluating the influence of governance capacity on business performance with the mediating role
of digital transformation, the quantitative research will provide the empirical foundation for testing the model
Preliminary quantitative research: This phase will assess the reliability of
the initial measurement scales, after which these scales will be refined into official measures for inclusion in the primary data collection
Official quantitative research: This phase aims to reaffirm the reliability and
validity of the refined measurement scales and to rigorously test the proposed research model
Trang 12- What is the nature of the relationship between governance capacity and business performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry identify, quantify and test?
- What governance strategies can be recommended to improve business performance of enterprises in the Vietnam’s auto auxiliary industry?
1.4 Object and scope of research
Research object: The relationship between governance capacity and business
performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry
Research scope: This research specifically evaluates the impact of
governance capacity on business performance through the mediating effect of digital transformation of enterprises in the Vietnam’s auto auxiliary industry The research will be conducted enterprises in the Vietnam’s auto auxiliary industry across key provinces and cities (8 out of 63) within the sector, including
Ho Chi Minh City, Dong Nai, Binh Duong, Hanoi, Bac Ninh, Hai Phong, Vinh Phuc, Quang Nam focusing on how governance capacity influence business performance within these enterprises
Timeframe: 2023 - 2025: Survey and thesis completion
Trang 131.6 Contributions of the research
1.6.1 Theoretical contributions
To further elaborate and clarify the theoretical foundations of governance
capacity, such as the Resource-Based View and Dynamic Capabilities Theory, in
the context of developing countries like Vietnam In particular, to examine how
governance capacity influence business performance through digital
transformation in Vietnam’s auto auxiliary industry
1.6.2 Practical contributions
- Support SMEs in Vietnam’s automotive supporting industry
- Strengthen partnerships in the supply chain and technology transfer
- Provide guidance for macro-level policy recommendations
- Propose managerial implications to improve business performance
1.7 Structure of the topic
In addition to the introduction, references and appendices (if any), the
structure of the topic is 5 chapter, as follows:
- Chapter 1: Topic overview
- Chapter 2: Theoretical basis and research model
- Chapter 3: Research methods
- Chapter 4: Research result and discussion
- Chapter 5: Conclusion and governance implications
Trang 14provides a valuable foundation for shaping policies to support digital transformation, particularly within programs led by the MPI
Therefore, the research topic: “The relationship between governance capacity and business performance through the mediating role of digital transformation: A case study of enterprises in the Vietnam’s auto auxiliary industry” is both urgent and necessary, contributing theoretical value while
offering practical implications for businesses and national industrial development policies
1.2 Research objectives
1.2.1 General objective
To identify and measure the impact of the key components of governance capacity to business performance, with digital transformation acting as a mediating factor, in the Vietnam’s auto auxiliary industry Based on these findings, the research aims to propose governance implications to enhance business performance within these enterprises
1.2.2 Specific objective
- To identify the principal components of governance capacity of enterprises
in the Vietnam’s auto auxiliary industry
- To identify the relationship between governance capacity, digital transformation and business performance, mediated by digital transformation of enterprises in the Vietnam’s auto auxiliary industry
- To identify, quantify and test the relationship between governance capacity and business performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry
- To propose actionable governance recommendations aimed at enhancing business performance of enterprises in the Vietnam’s auto auxiliary industry
Trang 15also flexibility in production, process improvement capability and integration into global supply chains (Nguyen Ngoc Huy et al., 2024b; Stevenson, 2020)
2.2.3 Management capacity of leader - LC
Leadership management capacity can be defined as a combination of knowledge, skills, qualities and behaviors that allow leaders to operate organizations effectively, make strategic decisions, maintain performance and create a positive work environment (Northouse, 2021)
2.2.4 Financial capacity - FC
Ross et al (2017) suggest that a firm’s financial capacity consists of three main components: (1) capital acquisition, (2) capital utilization and (3) financial risk management
2.2.5 Marketing capacity - MC
According to Mu et al (2018), marketing capacity is defined through two approaches: “outside-in” and “inside-out.” The “outside-in” approach emphasizes understanding and responding to market needs, while the “inside-out” approach focuses on developing internal capabilities to serve customers
2.2.6 Risk management capacity - RC
From a capability perspective, risk management is defined as a firm’s ability
to identify, analyze, respond to and monitor threats that may negatively impact operational goals and strategic development (Ali et al., 2020)
2.3 Digital transformation in the Vietnam’s auto auxiliary industry
2.3.1 Digital transformation - DT
According to Susanti et al (2023), digital transformation is “a firm’s strategic adaptation in applying digital technologies to enhance operational efficiency, environmental responsiveness and customer experience optimization.”
Trang 16CHAPTER 2: THEORETICAL BASIS AND RESEARCH MODEL 2.1 Theoretical basis
2.1.1 Capacity and governance capacity
2.1.1.1 Capacity
The concept of capability in the field of governance and organization is often used in a broad sense, encompassing a set of factors, conditions, and resources that enable an individual or organization to effectively perform a specific task According to Gupta et al (2020), organizational capability is understood as the integration of resources, skills and internal processes that help a business achieve its strategic objectives and adapt to a dynamic environment
2.1.1.2 Governance capacity - GC
From a modern perspective, governance capacity is defined as the ability to plan, organize, coordinate and control activities and resources to ensure the effective and sustainable operation of an organization in a complex and ever-changing environment According to Christensen et al (2021), GC is not limited
to internal governance capacity but also includes the ability to interact with external stakeholders such as suppliers, customers, communities and the government
2.1.2 Governance capacity from the Resource-Based View - RBV
The resource-based view holds a central role in enterprises, forming a foundational concept that shapes internal capabilities through the exploitation and optimization of existing resources This helps businesses build core competencies and sustainable strategies (Barney, 2021)
2.1.3 Governance capacity from the Competence-Based View - CBV
The competence-based view focuses on how firms identify and manage the capabilities necessary to sustain and grow their competitive advantage It
Trang 17also flexibility in production, process improvement capability and integration into global supply chains (Nguyen Ngoc Huy et al., 2024b; Stevenson, 2020)
2.2.3 Management capacity of leader - LC
Leadership management capacity can be defined as a combination of knowledge, skills, qualities and behaviors that allow leaders to operate organizations effectively, make strategic decisions, maintain performance and create a positive work environment (Northouse, 2021)
2.2.4 Financial capacity - FC
Ross et al (2017) suggest that a firm’s financial capacity consists of three main components: (1) capital acquisition, (2) capital utilization and (3) financial risk management
2.2.5 Marketing capacity - MC
According to Mu et al (2018), marketing capacity is defined through two approaches: “outside-in” and “inside-out.” The “outside-in” approach emphasizes understanding and responding to market needs, while the “inside-out” approach focuses on developing internal capabilities to serve customers
2.2.6 Risk management capacity - RC
From a capability perspective, risk management is defined as a firm’s ability
to identify, analyze, respond to and monitor threats that may negatively impact operational goals and strategic development (Ali et al., 2020)
2.3 Digital transformation in the Vietnam’s auto auxiliary industry
2.3.1 Digital transformation - DT
According to Susanti et al (2023), digital transformation is “a firm’s strategic adaptation in applying digital technologies to enhance operational efficiency, environmental responsiveness and customer experience optimization.”
Trang 181.5 Research methods
This dissertation adopts a mixed-methods approach, integrating both qualitative and quantitative research methods The qualitative phase is designed to identify the variables of the model, propose the research framework and develop and refine the measurement scales Following this, the quantitative phase will be employed to test the hypotheses and validate the research model As this research explores the perspective of enterprises regarding the influence of governance capacity on business performance through the mediating role of digital transformation, drawing on dynamic capabilities theory (Teece, 2018) and absorptive capacity theory (Zahra and George, 2002), innovative frameworks in this context, qualitative research is essential for understanding the underlying concepts, establishing the interrelationships between these concepts and constructing contextually appropriate measurement scales specific to the Vietnam’s auto auxiliary industry Conversely, as the research objectives include measuring the impact of factors within the research model and evaluating the influence of governance capacity on business performance with the mediating role
of digital transformation, the quantitative research will provide the empirical foundation for testing the model
Preliminary quantitative research: This phase will assess the reliability of
the initial measurement scales, after which these scales will be refined into official measures for inclusion in the primary data collection
Official quantitative research: This phase aims to reaffirm the reliability and
validity of the refined measurement scales and to rigorously test the proposed research model
Trang 19CHAPTER 2: THEORETICAL BASIS AND RESEARCH MODEL 2.1 Theoretical basis
2.1.1 Capacity and governance capacity
2.1.1.1 Capacity
The concept of capability in the field of governance and organization is often used in a broad sense, encompassing a set of factors, conditions, and resources that enable an individual or organization to effectively perform a specific task According to Gupta et al (2020), organizational capability is understood as the integration of resources, skills and internal processes that help a business achieve its strategic objectives and adapt to a dynamic environment
2.1.1.2 Governance capacity - GC
From a modern perspective, governance capacity is defined as the ability to plan, organize, coordinate and control activities and resources to ensure the effective and sustainable operation of an organization in a complex and ever-changing environment According to Christensen et al (2021), GC is not limited
to internal governance capacity but also includes the ability to interact with external stakeholders such as suppliers, customers, communities and the government
2.1.2 Governance capacity from the Resource-Based View - RBV
The resource-based view holds a central role in enterprises, forming a foundational concept that shapes internal capabilities through the exploitation and optimization of existing resources This helps businesses build core competencies and sustainable strategies (Barney, 2021)
2.1.3 Governance capacity from the Competence-Based View - CBV
The competence-based view focuses on how firms identify and manage the capabilities necessary to sustain and grow their competitive advantage It
Trang 20also flexibility in production, process improvement capability and integration into global supply chains (Nguyen Ngoc Huy et al., 2024b; Stevenson, 2020)
2.2.3 Management capacity of leader - LC
Leadership management capacity can be defined as a combination of knowledge, skills, qualities and behaviors that allow leaders to operate organizations effectively, make strategic decisions, maintain performance and create a positive work environment (Northouse, 2021)
2.2.4 Financial capacity - FC
Ross et al (2017) suggest that a firm’s financial capacity consists of three main components: (1) capital acquisition, (2) capital utilization and (3) financial risk management
2.2.5 Marketing capacity - MC
According to Mu et al (2018), marketing capacity is defined through two approaches: “outside-in” and “inside-out.” The “outside-in” approach emphasizes understanding and responding to market needs, while the “inside-out” approach focuses on developing internal capabilities to serve customers
2.2.6 Risk management capacity - RC
From a capability perspective, risk management is defined as a firm’s ability
to identify, analyze, respond to and monitor threats that may negatively impact operational goals and strategic development (Ali et al., 2020)
2.3 Digital transformation in the Vietnam’s auto auxiliary industry
2.3.1 Digital transformation - DT
According to Susanti et al (2023), digital transformation is “a firm’s strategic adaptation in applying digital technologies to enhance operational efficiency, environmental responsiveness and customer experience optimization.”
Trang 21also flexibility in production, process improvement capability and integration into global supply chains (Nguyen Ngoc Huy et al., 2024b; Stevenson, 2020)
2.2.3 Management capacity of leader - LC
Leadership management capacity can be defined as a combination of knowledge, skills, qualities and behaviors that allow leaders to operate organizations effectively, make strategic decisions, maintain performance and create a positive work environment (Northouse, 2021)
2.2.4 Financial capacity - FC
Ross et al (2017) suggest that a firm’s financial capacity consists of three main components: (1) capital acquisition, (2) capital utilization and (3) financial risk management
2.2.5 Marketing capacity - MC
According to Mu et al (2018), marketing capacity is defined through two approaches: “outside-in” and “inside-out.” The “outside-in” approach emphasizes understanding and responding to market needs, while the “inside-out” approach focuses on developing internal capabilities to serve customers
2.2.6 Risk management capacity - RC
From a capability perspective, risk management is defined as a firm’s ability
to identify, analyze, respond to and monitor threats that may negatively impact operational goals and strategic development (Ali et al., 2020)
2.3 Digital transformation in the Vietnam’s auto auxiliary industry
2.3.1 Digital transformation - DT
According to Susanti et al (2023), digital transformation is “a firm’s strategic adaptation in applying digital technologies to enhance operational efficiency, environmental responsiveness and customer experience optimization.”
Trang 22CHAPTER 2: THEORETICAL BASIS AND RESEARCH MODEL 2.1 Theoretical basis
2.1.1 Capacity and governance capacity
2.1.1.1 Capacity
The concept of capability in the field of governance and organization is often used in a broad sense, encompassing a set of factors, conditions, and resources that enable an individual or organization to effectively perform a specific task According to Gupta et al (2020), organizational capability is understood as the integration of resources, skills and internal processes that help a business achieve its strategic objectives and adapt to a dynamic environment
2.1.1.2 Governance capacity - GC
From a modern perspective, governance capacity is defined as the ability to plan, organize, coordinate and control activities and resources to ensure the effective and sustainable operation of an organization in a complex and ever-changing environment According to Christensen et al (2021), GC is not limited
to internal governance capacity but also includes the ability to interact with external stakeholders such as suppliers, customers, communities and the government
2.1.2 Governance capacity from the Resource-Based View - RBV
The resource-based view holds a central role in enterprises, forming a foundational concept that shapes internal capabilities through the exploitation and optimization of existing resources This helps businesses build core competencies and sustainable strategies (Barney, 2021)
2.1.3 Governance capacity from the Competence-Based View - CBV
The competence-based view focuses on how firms identify and manage the capabilities necessary to sustain and grow their competitive advantage It
Trang 231.6 Contributions of the research
1.6.1 Theoretical contributions
To further elaborate and clarify the theoretical foundations of governance
capacity, such as the Resource-Based View and Dynamic Capabilities Theory, in
the context of developing countries like Vietnam In particular, to examine how
governance capacity influence business performance through digital
transformation in Vietnam’s auto auxiliary industry
1.6.2 Practical contributions
- Support SMEs in Vietnam’s automotive supporting industry
- Strengthen partnerships in the supply chain and technology transfer
- Provide guidance for macro-level policy recommendations
- Propose managerial implications to improve business performance
1.7 Structure of the topic
In addition to the introduction, references and appendices (if any), the
structure of the topic is 5 chapter, as follows:
- Chapter 1: Topic overview
- Chapter 2: Theoretical basis and research model
- Chapter 3: Research methods
- Chapter 4: Research result and discussion
- Chapter 5: Conclusion and governance implications
Trang 24also flexibility in production, process improvement capability and integration into global supply chains (Nguyen Ngoc Huy et al., 2024b; Stevenson, 2020)
2.2.3 Management capacity of leader - LC
Leadership management capacity can be defined as a combination of knowledge, skills, qualities and behaviors that allow leaders to operate organizations effectively, make strategic decisions, maintain performance and create a positive work environment (Northouse, 2021)
2.2.4 Financial capacity - FC
Ross et al (2017) suggest that a firm’s financial capacity consists of three main components: (1) capital acquisition, (2) capital utilization and (3) financial risk management
2.2.5 Marketing capacity - MC
According to Mu et al (2018), marketing capacity is defined through two approaches: “outside-in” and “inside-out.” The “outside-in” approach emphasizes understanding and responding to market needs, while the “inside-out” approach focuses on developing internal capabilities to serve customers
2.2.6 Risk management capacity - RC
From a capability perspective, risk management is defined as a firm’s ability
to identify, analyze, respond to and monitor threats that may negatively impact operational goals and strategic development (Ali et al., 2020)
2.3 Digital transformation in the Vietnam’s auto auxiliary industry
2.3.1 Digital transformation - DT
According to Susanti et al (2023), digital transformation is “a firm’s strategic adaptation in applying digital technologies to enhance operational efficiency, environmental responsiveness and customer experience optimization.”
Trang 25emphasizes not only the benefits of available resources but also a firm’s ability to utilize, develop and optimize organizational capabilities - everything a company does well to create value (Teece, 2018)
2.1.4 Governance capacity from the Dynamic Capabilities - DC
According to this theory, governance capacity is not only the ability to perform current tasks but also the firm's capacity to recognize, develop and restructure its competencies in response to environmental changes Hence, dynamic capability is seen as a key factor in maintaining long-term competitiveness (Teece, 2018)
2.1.5 Governance capacity from the Absorptive Capacity Theory - AC
As defined by Zahra and George (2002), absorptive capacity is “a set of organizational routines and processes by which firms acquire, assimilate, transform and exploit external knowledge to produce a dynamic organizational capability.”
2.2 Components of governance capacity in the Vietnam’s auto auxiliary industry
2.2.1 Human resources - HR
Human resources are a core factor determining the survival and sustainable development of businesses, particularly in the auto auxiliary industry, which requires high technical skills, continuous innovation and quick adaptation to global supply chain changes (Nguyen Duc Bao Long et al., 2015)
2.2.2 Production capacity - PC
Production capacity refers to a firm’s ability to effectively use technical resources, technology, equipment and processes to produce goods that meet market requirements in terms of quality, quantity and delivery time In the context
of automotive supporting industries, PC reflects not only technological levels but
Trang 26provides a valuable foundation for shaping policies to support digital transformation, particularly within programs led by the MPI
Therefore, the research topic: “The relationship between governance capacity and business performance through the mediating role of digital transformation: A case study of enterprises in the Vietnam’s auto auxiliary industry” is both urgent and necessary, contributing theoretical value while
offering practical implications for businesses and national industrial development policies
1.2 Research objectives
1.2.1 General objective
To identify and measure the impact of the key components of governance capacity to business performance, with digital transformation acting as a mediating factor, in the Vietnam’s auto auxiliary industry Based on these findings, the research aims to propose governance implications to enhance business performance within these enterprises
1.2.2 Specific objective
- To identify the principal components of governance capacity of enterprises
in the Vietnam’s auto auxiliary industry
- To identify the relationship between governance capacity, digital transformation and business performance, mediated by digital transformation of enterprises in the Vietnam’s auto auxiliary industry
- To identify, quantify and test the relationship between governance capacity and business performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry
- To propose actionable governance recommendations aimed at enhancing business performance of enterprises in the Vietnam’s auto auxiliary industry
Trang 27- What is the nature of the relationship between governance capacity and business performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry identify, quantify and test?
- What governance strategies can be recommended to improve business performance of enterprises in the Vietnam’s auto auxiliary industry?
1.4 Object and scope of research
Research object: The relationship between governance capacity and business
performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry
Research scope: This research specifically evaluates the impact of
governance capacity on business performance through the mediating effect of digital transformation of enterprises in the Vietnam’s auto auxiliary industry The research will be conducted enterprises in the Vietnam’s auto auxiliary industry across key provinces and cities (8 out of 63) within the sector, including
Ho Chi Minh City, Dong Nai, Binh Duong, Hanoi, Bac Ninh, Hai Phong, Vinh Phuc, Quang Nam focusing on how governance capacity influence business performance within these enterprises
Timeframe: 2023 - 2025: Survey and thesis completion
Trang 281.6 Contributions of the research
1.6.1 Theoretical contributions
To further elaborate and clarify the theoretical foundations of governance
capacity, such as the Resource-Based View and Dynamic Capabilities Theory, in
the context of developing countries like Vietnam In particular, to examine how
governance capacity influence business performance through digital
transformation in Vietnam’s auto auxiliary industry
1.6.2 Practical contributions
- Support SMEs in Vietnam’s automotive supporting industry
- Strengthen partnerships in the supply chain and technology transfer
- Provide guidance for macro-level policy recommendations
- Propose managerial implications to improve business performance
1.7 Structure of the topic
In addition to the introduction, references and appendices (if any), the
structure of the topic is 5 chapter, as follows:
- Chapter 1: Topic overview
- Chapter 2: Theoretical basis and research model
- Chapter 3: Research methods
- Chapter 4: Research result and discussion
- Chapter 5: Conclusion and governance implications
Trang 29- What is the nature of the relationship between governance capacity and business performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry identify, quantify and test?
- What governance strategies can be recommended to improve business performance of enterprises in the Vietnam’s auto auxiliary industry?
1.4 Object and scope of research
Research object: The relationship between governance capacity and business
performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry
Research scope: This research specifically evaluates the impact of
governance capacity on business performance through the mediating effect of digital transformation of enterprises in the Vietnam’s auto auxiliary industry The research will be conducted enterprises in the Vietnam’s auto auxiliary industry across key provinces and cities (8 out of 63) within the sector, including
Ho Chi Minh City, Dong Nai, Binh Duong, Hanoi, Bac Ninh, Hai Phong, Vinh Phuc, Quang Nam focusing on how governance capacity influence business performance within these enterprises
Timeframe: 2023 - 2025: Survey and thesis completion
Trang 30provides a valuable foundation for shaping policies to support digital transformation, particularly within programs led by the MPI
Therefore, the research topic: “The relationship between governance capacity and business performance through the mediating role of digital transformation: A case study of enterprises in the Vietnam’s auto auxiliary industry” is both urgent and necessary, contributing theoretical value while
offering practical implications for businesses and national industrial development policies
1.2 Research objectives
1.2.1 General objective
To identify and measure the impact of the key components of governance capacity to business performance, with digital transformation acting as a mediating factor, in the Vietnam’s auto auxiliary industry Based on these findings, the research aims to propose governance implications to enhance business performance within these enterprises
1.2.2 Specific objective
- To identify the principal components of governance capacity of enterprises
in the Vietnam’s auto auxiliary industry
- To identify the relationship between governance capacity, digital transformation and business performance, mediated by digital transformation of enterprises in the Vietnam’s auto auxiliary industry
- To identify, quantify and test the relationship between governance capacity and business performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry
- To propose actionable governance recommendations aimed at enhancing business performance of enterprises in the Vietnam’s auto auxiliary industry
Trang 31emphasizes not only the benefits of available resources but also a firm’s ability to utilize, develop and optimize organizational capabilities - everything a company does well to create value (Teece, 2018)
2.1.4 Governance capacity from the Dynamic Capabilities - DC
According to this theory, governance capacity is not only the ability to perform current tasks but also the firm's capacity to recognize, develop and restructure its competencies in response to environmental changes Hence, dynamic capability is seen as a key factor in maintaining long-term competitiveness (Teece, 2018)
2.1.5 Governance capacity from the Absorptive Capacity Theory - AC
As defined by Zahra and George (2002), absorptive capacity is “a set of organizational routines and processes by which firms acquire, assimilate, transform and exploit external knowledge to produce a dynamic organizational capability.”
2.2 Components of governance capacity in the Vietnam’s auto auxiliary industry
2.2.1 Human resources - HR
Human resources are a core factor determining the survival and sustainable development of businesses, particularly in the auto auxiliary industry, which requires high technical skills, continuous innovation and quick adaptation to global supply chain changes (Nguyen Duc Bao Long et al., 2015)
2.2.2 Production capacity - PC
Production capacity refers to a firm’s ability to effectively use technical resources, technology, equipment and processes to produce goods that meet market requirements in terms of quality, quantity and delivery time In the context
of automotive supporting industries, PC reflects not only technological levels but
Trang 32also flexibility in production, process improvement capability and integration into global supply chains (Nguyen Ngoc Huy et al., 2024b; Stevenson, 2020)
2.2.3 Management capacity of leader - LC
Leadership management capacity can be defined as a combination of knowledge, skills, qualities and behaviors that allow leaders to operate organizations effectively, make strategic decisions, maintain performance and create a positive work environment (Northouse, 2021)
2.2.4 Financial capacity - FC
Ross et al (2017) suggest that a firm’s financial capacity consists of three main components: (1) capital acquisition, (2) capital utilization and (3) financial risk management
2.2.5 Marketing capacity - MC
According to Mu et al (2018), marketing capacity is defined through two approaches: “outside-in” and “inside-out.” The “outside-in” approach emphasizes understanding and responding to market needs, while the “inside-out” approach focuses on developing internal capabilities to serve customers
2.2.6 Risk management capacity - RC
From a capability perspective, risk management is defined as a firm’s ability
to identify, analyze, respond to and monitor threats that may negatively impact operational goals and strategic development (Ali et al., 2020)
2.3 Digital transformation in the Vietnam’s auto auxiliary industry
2.3.1 Digital transformation - DT
According to Susanti et al (2023), digital transformation is “a firm’s strategic adaptation in applying digital technologies to enhance operational efficiency, environmental responsiveness and customer experience optimization.”
Trang 33provides a valuable foundation for shaping policies to support digital transformation, particularly within programs led by the MPI
Therefore, the research topic: “The relationship between governance capacity and business performance through the mediating role of digital transformation: A case study of enterprises in the Vietnam’s auto auxiliary industry” is both urgent and necessary, contributing theoretical value while
offering practical implications for businesses and national industrial development policies
1.2 Research objectives
1.2.1 General objective
To identify and measure the impact of the key components of governance capacity to business performance, with digital transformation acting as a mediating factor, in the Vietnam’s auto auxiliary industry Based on these findings, the research aims to propose governance implications to enhance business performance within these enterprises
1.2.2 Specific objective
- To identify the principal components of governance capacity of enterprises
in the Vietnam’s auto auxiliary industry
- To identify the relationship between governance capacity, digital transformation and business performance, mediated by digital transformation of enterprises in the Vietnam’s auto auxiliary industry
- To identify, quantify and test the relationship between governance capacity and business performance through the mediating role of digital transformation of enterprises in the Vietnam’s auto auxiliary industry
- To propose actionable governance recommendations aimed at enhancing business performance of enterprises in the Vietnam’s auto auxiliary industry
Trang 34emphasizes not only the benefits of available resources but also a firm’s ability to utilize, develop and optimize organizational capabilities - everything a company does well to create value (Teece, 2018)
2.1.4 Governance capacity from the Dynamic Capabilities - DC
According to this theory, governance capacity is not only the ability to perform current tasks but also the firm's capacity to recognize, develop and restructure its competencies in response to environmental changes Hence, dynamic capability is seen as a key factor in maintaining long-term competitiveness (Teece, 2018)
2.1.5 Governance capacity from the Absorptive Capacity Theory - AC
As defined by Zahra and George (2002), absorptive capacity is “a set of organizational routines and processes by which firms acquire, assimilate, transform and exploit external knowledge to produce a dynamic organizational capability.”
2.2 Components of governance capacity in the Vietnam’s auto auxiliary industry
2.2.1 Human resources - HR
Human resources are a core factor determining the survival and sustainable development of businesses, particularly in the auto auxiliary industry, which requires high technical skills, continuous innovation and quick adaptation to global supply chain changes (Nguyen Duc Bao Long et al., 2015)
2.2.2 Production capacity - PC
Production capacity refers to a firm’s ability to effectively use technical resources, technology, equipment and processes to produce goods that meet market requirements in terms of quality, quantity and delivery time In the context
of automotive supporting industries, PC reflects not only technological levels but
Trang 351.6 Contributions of the research
1.6.1 Theoretical contributions
To further elaborate and clarify the theoretical foundations of governance
capacity, such as the Resource-Based View and Dynamic Capabilities Theory, in
the context of developing countries like Vietnam In particular, to examine how
governance capacity influence business performance through digital
transformation in Vietnam’s auto auxiliary industry
1.6.2 Practical contributions
- Support SMEs in Vietnam’s automotive supporting industry
- Strengthen partnerships in the supply chain and technology transfer
- Provide guidance for macro-level policy recommendations
- Propose managerial implications to improve business performance
1.7 Structure of the topic
In addition to the introduction, references and appendices (if any), the
structure of the topic is 5 chapter, as follows:
- Chapter 1: Topic overview
- Chapter 2: Theoretical basis and research model
- Chapter 3: Research methods
- Chapter 4: Research result and discussion
- Chapter 5: Conclusion and governance implications
Trang 361.6 Contributions of the research
1.6.1 Theoretical contributions
To further elaborate and clarify the theoretical foundations of governance
capacity, such as the Resource-Based View and Dynamic Capabilities Theory, in
the context of developing countries like Vietnam In particular, to examine how
governance capacity influence business performance through digital
transformation in Vietnam’s auto auxiliary industry
1.6.2 Practical contributions
- Support SMEs in Vietnam’s automotive supporting industry
- Strengthen partnerships in the supply chain and technology transfer
- Provide guidance for macro-level policy recommendations
- Propose managerial implications to improve business performance
1.7 Structure of the topic
In addition to the introduction, references and appendices (if any), the
structure of the topic is 5 chapter, as follows:
- Chapter 1: Topic overview
- Chapter 2: Theoretical basis and research model
- Chapter 3: Research methods
- Chapter 4: Research result and discussion
- Chapter 5: Conclusion and governance implications
Trang 371.5 Research methods
This dissertation adopts a mixed-methods approach, integrating both qualitative and quantitative research methods The qualitative phase is designed to identify the variables of the model, propose the research framework and develop and refine the measurement scales Following this, the quantitative phase will be employed to test the hypotheses and validate the research model As this research explores the perspective of enterprises regarding the influence of governance capacity on business performance through the mediating role of digital transformation, drawing on dynamic capabilities theory (Teece, 2018) and absorptive capacity theory (Zahra and George, 2002), innovative frameworks in this context, qualitative research is essential for understanding the underlying concepts, establishing the interrelationships between these concepts and constructing contextually appropriate measurement scales specific to the Vietnam’s auto auxiliary industry Conversely, as the research objectives include measuring the impact of factors within the research model and evaluating the influence of governance capacity on business performance with the mediating role
of digital transformation, the quantitative research will provide the empirical foundation for testing the model
Preliminary quantitative research: This phase will assess the reliability of
the initial measurement scales, after which these scales will be refined into official measures for inclusion in the primary data collection
Official quantitative research: This phase aims to reaffirm the reliability and
validity of the refined measurement scales and to rigorously test the proposed research model