Thảo luận học phần tiếng anh thương mại 1 Đề tài the booming of online shopping in the global markets

Difference between “Online shopping” and “Traditional shopping” So what the difference between “Online shopping” and “Traditional shopping” Below is a small comparison table we made to s

TRƯỜNG ĐẠI HỌC THƯƠNG MẠI

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 -BÀI THẢO LUẬN

Học phần: Tiếng Anh Thương mại 1

Mã lớp học phần: 242_ENTI3311_25

ĐỀ TÀI : The booming of Online shopping in the global markets

Thực hiện: Nhóm 04

Giảng viên: ThS Vũ Thị Thu Trang

Hà Nội, năm 2025

BẢNG PHÂN CÔNG NHIỆM VỤ VÀ ĐÁNH GIÁ THÀNH VIÊN

- Nội dung phần 2.1: 2.1.1; 2.1.2 Trần Bích Lan - Nội dung phần 2.1.3 và 2.2.1

Cao Thị Thúy Hiền - Nội dung phần 2.2.2

- Chỉnh sửa Word Nguyễn Thị Thu Hương - Nội dung phần 2.3.1:

Advantages Nguyễn Mai Huyền - Nội dung phần 2.3.2:

Disadvantages

Vũ Vân Khánh (Nhóm

trưởng)

- Nội dung phần 2.4:

Development process Nguyễn Duy Khánh - Nội dung phần 2.5: Solutions

- Nội dung mục III: Conclusion

I.Introduction 4

1.1 Group 4 4

1.2 Topic: The booming of Online shopping in the global markets 4

II Main contents 4

2.1 Concepts 4

2.1.1.  Definition of “Online shopping”, “Booming” 4

2.1.2 Difference between “Online shopping” and “Traditional shopping” 5

2.1.3 Impact of “Online shopping” in modern life 6

2.2 Situation: The expansion of Online shopping 7

2.2.1.The historical background of online shopping 7

2.2.2 Key drivers of Online shopping growth 8

2.3 Advantages and Disadvantages of Online shopping 9

2.3.1 Advantages 9

2.3.2 Disadvantages 10

2.4 Development process 11

2.4.1 Growth of E-commerce Platforms: 11

2.4.2 Expansion and Diversification: 11

2.4.3.Current Trends and Future Directions: 11

2.5 Solutions/ Suggestions for a better online shopping experience 12

III Conclusion 13

Tài liệu tham khảo: 15

I Introduction 

1.1 Group 4

- Hello everyone, we’re Group 4 including 7 members

- We’re so glad to see you all here today! We've put our heads together and come up with some really exciting stuff about The booming of Online shopping in the global markets that we can't wait to share with you guys

1.2 Topic: The booming of Online shopping in the global markets 

- Over the past decade, online shopping has transformed from a niche activity into a

`mainstream method of purchasing goods and services This dramatic shift has been fueled by several key factors, leading to a booming e-commerce market that continues

to grow at a rapid rate

II Main contents

2.1 Concepts 

2.1.1.  Definition of “Online shopping”, “Booming”

- Online shopping is a form of e-commerce (electronic commerce) that allows people

to directly purchase items from sellers over the internet using a web browser Besides,

this involves browsing online stores or marketplaces, selecting items, and completing the purchase through a digital transaction. 

- Booming describes something that is experiencing rapid growth, success, or expansion It implies a significant and positive increase in activity, popularity, or profitability For example, a booming industry is one that is thriving and growing at an accelerated rate

2.1.2 Difference between “Online shopping” and “Traditional shopping”

So what the difference between “Online shopping” and “Traditional shopping”

Below is a small comparison table we made to show you: 

Convenience Shop from anywhere, anytime

using a computer or mobile device

Visit physical stores during their operating hours

Variety Access to a wide range of

products from various sellers worldwide

Limited to products available in nearby stores

Price

Comparisons

Easily compare prices from multiple retailers

Manually visit different stores

to compare prices

Delivery Items delivered directly to your

doorstep

Immediate access to purchased items without waiting for delivery

Customer

Reviews

Access to customer feedback and ratings

Limited or no access to customer reviews

Methods

Multiple digital payment options (credit/debit cards, e-wallets, etc.)

Cash, credit/debit cards, sometimes other local payment methods

Physical

Experience

Cannot see, touch, or try out products before purchasing

Ability to physically examine products

Online shopping offers convenience, variety, and access to global products, all from the comfort of your home On the other hand, traditional shopping provides a tangible experience, immediate access to items, and personal interactions

2.1.3 Impact of “Online shopping” in modern life.

- Global Reach and Market Expansion

Online shopping has expanded the global market by allowing businesses, both large and small, to sell products internationally With the rise of global e-commerce platforms like Amazon, Alibaba, and eBay, companies can reach customers in different countries without needing physical stores or expensive international marketing campaigns This has created a more open and accessible global marketplace

- Increased Competition

As online shopping connects businesses worldwide, local companies now face direct competition from international brands Consumers can easily compare prices and products from different countries, which puts pressure on local businesses to lower prices, improve quality, and offer better services to stay competitive This intense competition drives innovation, but it also creates challenges for smaller businesses that struggle to compete with global giants

- Cross-border Consumer Behavior

Consumers today have access to products from all over the world, changing shopping habits and preferences Global fashion trends, technology products, and even food

items are now easily accessible through online platforms This cross-border shopping trend has blurred the lines between local and international markets, creating a more interconnected global economy

- Supply Chain Transformation

Online shopping has also reshaped global supply chains To meet growing consumer demand for fast delivery, companies must develop efficient international logistics networks This involves managing warehouses in multiple countries, streamlining customs processes, and using advanced tracking technologies As a result, supply chains have become faster but also more complex and vulnerable to global disruptions.Digital Payment and Security Risks

With the growth of online shopping, global payment systems have evolved to support international transactions across different currencies However, this has also led to increased risks of online fraud, data theft, and payment security issues Businesses and governments must invest in strong cybersecurity measures to protect consumers and ensure safe cross-border transactions

- Environmental Impact

Another consequence of global online shopping is its environmental impact Increased international shipping leads to higher carbon emissions, while excessive packaging contributes to global waste As e-commerce continues to grow, addressing these environmental challenges will become increasingly important for sustainable development

2.2 Situation: The expansion of Online shopping.

2.2.1 The historical background of online shopping.

Online shopping began in 1979 when Michael Aldrich, an English inventor, created the first system that allowed online transactions between businesses and customers This marked the earliest form of e-commerce However, online shopping could not truly expand until the creation of the World Wide Web (WWW) in 1990 by Tim Berners-Lee, which allowed websites and online platforms to exist

In 1994, Netscape introduced SSL encryption, making online transactions safer by protecting sensitive data like credit card details This security feature was essential for building trust in online shopping

The first major online marketplaces appeared in 1995, with the launch of Amazon and eBay These platforms allowed consumers to shop online for a wide variety of products, changing the retail landscape forever

In 1998, PayPal was introduced, providing a secure and convenient way to make online payments Alibaba followed in 1999, offering a global e-commerce platform based in China

The 2000s brought further innovations, including Google Adwords (2000), which allowed businesses to advertise products directly to potential customers, and Shopify (2004), which made it easier for small businesses to create their own online stores By

2006, PayPal introduced mobile payments, bringing online shopping to smartphones Today, online shopping has evolved into a global phenomenon, with purchases happening across websites, apps, and even social media platforms like Instagram, WhatsApp, and Facebook From a simple online transaction system to a massive global industry, online shopping has come a long way, shaping the modern global economy

2.2.2 Key drivers of Online shopping growth

Online shopping has witnessed an explosive growth in recent years, and there are several key drivers that have contributed to this trend Today, I will discuss three major factors: the global nature of online shopping, the impact of the COVID-19 pandemic, and technological advancements

First, online shopping has become a global phenomenon With the rise of the internet and smartphones, people from all over the world can shop from the comfort of their homes, breaking geographical barriers The ability to buy products from different countries, often at competitive prices, has led to an increase in cross-border shopping Additionally, international e-commerce platforms like Amazon, Alibaba, and eBay

have made it easier for consumers to access global markets, contributing to the overall growth of online shopping

Second, the COVID-19 pandemic has had a profound impact on online shopping growth With lockdowns, social distancing, and restrictions on physical stores, people turned to online shopping as their primary means of purchasing goods Many consumers who were previously hesitant to shop online, due to factors like convenience or trust issues, were forced to adapt during the pandemic As a result, there was a significant increase in online sales in categories such as groceries, clothing, and home entertainment Even after the pandemic, many people have continued to prefer the convenience and safety of online shopping

Finally, technological advancements have played a crucial role in driving the growth

of online shopping Innovations like artificial intelligence (AI), augmented reality (AR), and machine learning have enhanced the shopping experience For instance, AI-powered recommendations help personalize the shopping journey, while AR allows customers to visualize products in their own homes before making a purchase Additionally, improvements in payment systems, delivery tracking, and customer service have made online shopping faster, more secure, and more user-friendly As technology continues to evolve, the online shopping experience will likely become even more efficient and immersive

In conclusion, the growth of online shopping is driven by a combination of factors The global reach of e-commerce, the impact of the COVID-19 pandemic, and technological innovations have all played pivotal roles in reshaping how we shop today As these trends continue to evolve, online shopping will likely remain a dominant force in the retail industry

2.3 Advantages and Disadvantages of Online shopping

2.3.1 Advantages

- Convenience and Accessibility

- Cost-Effectiveness

- Enhanced Customer Experience

- Diverse Marketing Opportunities

The rapid growth of online shopping is driven by several key factors, making it an indispensable part of today's consumer lifestyle

 First and foremost, Convenience and accessibility allow customers to shop anytime, anywhere, eliminating geographical barriers and time constraints.With just a few clicks, consumers can browse and buy products without visiting a store For example, platforms like Shopee and Lazada allow users to order international products and receive them at home effortlessly This is especially useful for busy people and those living far from stores

Secondly, cost-effectiveness makes online shopping even more appealing, as online businesses save on expenses like rent, electricity and staff, enabling them to offer lower prices, frequent discounts, and exclusive deals Customers can easily compare prices across different platforms, ensuring they get the best value for their money Additionally, many e-commerce platforms provide free shipping and discounts, making online shopping a more affordable option for consumers

Thirdly, online shopping provides an enhanced customer experience through personalized recommendations, multiple payment options, and fast or reliable deliveries Many platforms use AI technology to suggest products based on what you like, making shopping more suitable for  individual preferences Additionally, easy return policies and order tracking systems provide a sense of security and convenience, ensuring a smooth and satisfying shopping experience

Finally, diverse marketing opportunities enable businesses to reach customers in multiple ways Digital ads, influencer collaborations, and social media promotions on TikTok help brands to reach better consumer demand By analyzing customer data, businesses can personalize ads, increase sales and build lasting relationships with consumers

In short, as technology advances and consumer preferences evolve, online shopping will keep growing, shaping the future of global commerce

2.3.2 Disadvantages

However, along with these benefits, online shopping also comes with several disadvantages that we need to consider In my speech today, I will talk about four main problems: logistics and delivery issues, competition and market saturation, customer trust and satisfaction, and cybersecurity and data privacy

First, logistics and delivery issues are a big problem Since more people are shopping online, delivery services are under pressure Sometimes, orders arrive late, and customers have to wait for a long time

 For example, during big sales events like Black Friday or Singles’ Day, shipping companies receive millions of orders, which often leads to delays Also, some products can be damaged during delivery For example, if a package is not handled carefully, fragile items like glass or electronics can break This makes customers unhappy and affects their shopping experience

Second, there is too much competition and market saturation Many businesses are selling similar products online For example, on the Shopee commercial floor, when a new product was posted on sale, the next day there were many other places also selling the same products In addition, when there are too many options, customers may feel confused and may not know which products to buy For instance, when looking for a phone case, I search and see thousands of options with many different prices on the market and this makes my purchase process overwhelming. 

Third, customer trust and satisfaction are important issues When people shop online, they cannot see or touch the product before buying it Sometimes, the product looks different from the pictures, or the quality is not as good as expected. 

For instance, many customers have experienced the frustration of ordering a stylish dress online, only to receive a cheap, poorly made version that looks nothing like the advertised photo Also, returning a product can be difficult and time-consuming Because of these problems, some customers do not trust online shopping and prefer to buy things in physical stores