‘To study a new language, for instance, it is essential to outline what listening reason you have — listening for precise details, listening for universal which means or thinking — 1o as
Trang 1BO GIAO DUC VA DAO TAO
TRUONG DAI HOC QUAN LY VA CONG NGHE HAI PHONG
ISO 9001:2015
KHOA LUAN TOT NGHIEP
NGANH: NGON NGU ANH
Giảng viên hướng dẫn: Ths Nguyễn Quỳnh Hoa
HẢI PHÒNG -2019
Trang 2BO GIAO DUC VA DAO TAO
TRUONG DAL HOC QUAN LY VA CONG NGHE HAL PHONG
A STUDY ON WAYS TO IMPROVE IELTS LISTEN
KHỎA LUAN TOT NGIHIẸP ĐẠI HỌC HIỆ CHÍNH QUY
NGANII: NGON NGU ANIL
Sinh vién : Vũ Hoàng Long Giảng viên hướng dẫn _: Ths.Nguyễn Quỳnh Hua
TIẢI PHÒNG - 2019
Trang 3BQ GIAO DUC VA DAO TẠO
TRUONG DAI HOC QUAN LY VA CONG NGHE HAI PHONG
NHIEM VU DE TAI TOT NGHIEP
Smh vién: Vii Hoang Long Ma SV: 1512751020
Tên đểtài: A study on ways to improve ielts listening skill
Trang 4NHIEM VU DE T
1 Nội dung và các yêu cầu cần giải quyết trong nhiệm vụ để tài tốt nghiệp (về lý luận, thực tiễn, các số liệu cần tính toán và các bản vẽ)
2 Các số liệu cần thiết để thiết kế, tính toán
3 Địa diểm thực tập tốt nghiệp
Trang 5
CÁN BỘ HƯỚNG DẪN ĐÈ TÀI TỐT NGHIỆP
Cơ quan công tác:
Nội dung hướng dẫn
Đề tài tắt nghiệp được giao ngày tháng năm
Yêu cầu phải hoàn thành xong trước ngày tháng năm
12ã nhận nhiệm vụ 1YLN Đã giao nhiém vu DI'I'N
Sinh viên Người hướng dẫn
GS.TS.NGUT Trần Iiầnu Nghị
Trang 6CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM
Độc lập - Tự do - Hạnh phúc
PHIẾU NHẬN XÉT CỦA GIẢNG VIÊN HƯỚNG DẪN TÓT NGHIỆP
Họ và tên giảng viên
Đơn vị công tác: -
1 Tỉnh thần thái độ của sinh viên trong quá trình làm đề tài tốt nghiện
2 Danb giá chất lượng của dỗ ản/khúa luận (so với nội dung yêu câu đã dễ
ra trong nhiệm vụ Ð.L 1.N trên các mặt lý luận, thực tiễn, tính toán số liệu }
3 Ý kiến của giảng viên hướng dẫn tốt nghiệp
Được bảo vệ Không được bảo vệ Điểm hướng dẫn
Hải Phòng, ngày tháng năm
Giảng viên hướng dẫn
(E tà ghỉ rõ bẹ lớn;
Trang 7CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM
Độc lập - Tự do - Hạnh phúc
PHIEU NHAN XET CUA GIANG VIEN CHAM PHAN BIEN
3 Ý kiến của giảng viênchấm phản biện
Duroc bảo về không được bảo về Điểm hướng dẫn
Hải Phòng, ngàp thẳng nếm
Giảng viên chấm phản biện
Trang 8TABLE OF CONTENTS ACKNOWLEDGEMENTS
1 The definition of listening
1.2.1 General Listening Types
1.2.2 Specific Listening Types
1.3 The importance of listening
1.4.The difficulty of listening
1.6.2 The develupment of listening skills
UL 1ELT comprehension
2.1 Comprehension
2.1.1 History
Trang 9CHAPTER THREE: FINDING AND DISCUSSION
1 Findings and discussions from the questionnaire
Trang 10LIST OF TABLE & FIGURES
Figure 1 : The quantity of failure times
Figure 2 : The things need to do during the task
Kigure 3 : ‘The types of issucs during listening test
Figure 4: The frequency of self-study listening at home
Figure § : The ways to improve the listening skill at hom
Trang 11ACKNOWLEDGEMENTS
In the process of doing my research paper, I have received a lot of experience, guidance and encouragement from my teachers and friends
To bogin with, I would like lo expross my deepest gratitude lo my supervisor
Ms Nguyon Quynh Hoa, the lecturer of foreign language Lacully, Haiphong
Private University, for her whole-hearted guidance and support Without her
valuable recommendations and advice, I could not finish this thesis successfully
My sincere thanks are also sent to all the teachers of English faculty at Haiphong
Private University for their precious and useful lessons during my four-year
study which have ben thon the foundation of this rescarch paper
HaiPhong, October 8, 2019
Vu Hoang Long
Trang 12PART I: INTRODUCTION
1.1, Rationale
(Moore, 2005) said IELTS s' growth is obvious to be unavoidable because of the increasing number of universities that require students to use IELTS and
because of the large number of students who want to take a course in English-
speaking countries IELTS has become one of the prerequisites for graduation at
a number of universities and colleges in Vieam Therefore, the demand for
leaming IKI.TS is increasing IKL'TS comprises two modules: general and
academic The IZLTS assessment includes four language competencies:
listening, reading, speaking and writing Although some EFL Vietnam students
have taken the LEL''S test, they were unable to get an appropriate band score One of the explanations for the challenges facing students in this examination is
listening Unlike others skill in IELTS, there is no rewind m listening For
example, in reading skills, candidates can turn over an entire reading to find key
words or have time lo consider a topic before pulling pon in writing skills
Moreover, points could be regained in speaking test by examiner's factors Since
it can be the most difficult skill in language leaning, most studies have been
carried oul in many aspects in order to look at il, Therefore, this study is
conducted for the purpose of adding more data in the endless gap of the local context of teaching and learning the IZLTS test in Vietnam
Trang 131.2 Aim of the study
‘My graduation paper focuses spevilically on the invesligalion of method uscd by
the teachers at AMES center and give some suggestions for applying the new
motheds to cnhance the students’ self - leaming for improvements in their listening skills The specific aims of the research arc as follows: To investigate
the teachers’ and students’ attitudes towards the application of listening methods
in self-learning To find out the most common technique contents exploited by
the teachers at AMES center To examine the students’ preferences for the
model practice To give some suggestions for using the up-to-date solution to enhance students’ self-listening learning,
1.3 Research questions
As a basis for my investigation, the following research questions were
formulated:
1 What is the difficullics of TELTS listening ?
2 What are the techniques to improve the listening skill in EL'I'S ?
1.4 Methods of the study
To seek answers to the research questions, the data are analyzed from material
collection and were vollecled from survey questionnaires First of all, for the thcorctical basis, a lot of reference materials on listening skills and portfolios have been collected, analyzed and synthesized carefully with the due
consideration for the teachers’ and students’ teaching and learning: siluations Secondly, the questionnaires are carried out with the teachers and the students to
collect the most reliable data for the study
Trang 141.5 Design of the study
The thesis is divided into three parts
Part I : Introduction ; Part I: Development , Part III : Conclusion
Parl T: Intreduction
This chapter provides an overview of the study such as the rationale, the aims,
research questions, design and methods of the study
Part IT: Development
Chapter 1: Theoretical background
This chapler conceplualizes Telis les and the nature of the listening
comprehension, the importance of listening and the importance of students’ self-
access listening
Chapter 2 dovoled lo Research methodology
Chapter 3 : deals with findings and discussion
Part 3: Conclusion
Conclusion summarizes all lhe oblained results and includes suggestions Lor
further study
Trang 15PART I: DEVELOPMENT
CHAPTER 1: THEORETICAL BACKGROUND
I, Listening comprehension
1.1 The definition of listening
To begin with, listening is the selection and assignment of meaning to sound
When we listen we allempt to give importance to whal we recognize and what
we want to hear In different words, we pick what information is essentual to pay
altention to, in order Lo sirive to be capable to recognize the message any onc 18
giving us in order to respond (Brewster, Ellis & Girard, 2002)
According to Rivers (1981), listening is an innovative skill The innovative part
of it happens when you recognize what action (or non-action) to take to guide what you hear, meaning that listeners must have an onergetic function when
listening in order to mevt a specific purpose
Lindsay and Knight (2006) claim that people have different purposes when they listen ‘To study a new language, for instance, it is essential to outline what listening reason you have — listening for precise details, listening for universal
which means or thinking — 1o assisl beginners prepare their thoughts and use
shrewd guesswork to onsure beginners meot your lisleng cause, Conscquently, for this examine the focus became on developing listening for gist and listening
for specific records skills Listening is the important skill that permits learners to
use their other abilities
Listening is the primary ability that permils beginners to apply their other
abilitics Lisienmg is the primary ability that permits beginners to apply their
other abilities If a learner is capable of recognise what they hear they'll have
much less trouble speaking, as Rost (1994) mentions, because listening is absolutely important since it affords mput for the learner Furthermore, if novices do no longer recognize the enter they acquire, the mastering process
virtually cannot begin
Language mastering relies upon greatly am listening because the fact that it's far the ability that provides the primary impulse that initiates first, 2nd and foreign
language learnmg that sustains the getting to discover manner (Morris &
Trang 16Leavcy, 2006) In addition, moro than thưco quarters oÍ' whát childrơn lcarn in school happens through listening in the classroom (Hunsaker, 1990)
1.2 Types of listening
A widely wide-spread categorization of listening has been brought by Wolvin
and Coakly ( 1988,1993)
1.2.1 General Listening Types:
The two main types of listening - the foundations of all listening sub-types are:
> Discriminative Listening
> Comprchensive Listening
a Discriminative Listening
Discriminative listening is first developed at a very early age — perhaps even
before birth, in the womb ‘This is the most basic form of listenmg and does not
involve the understanding of the meaning of words or phrases but merely the
different sounds that are produced In early childhood, for example, a distinction
is made between the sounds of the voices of the parents — the voice of the father
sounds dillerent to that ol Uhe mother
Discriminative listening develops through childhood and into adulthood As we
grow older and develop and gain more life experience, our ability to distinguish between difTerent sounds 1s improved Not only can we recognise difTerent
voices, but we also develop the ability to recognise subtle differences in the way
that sounds arc made — this is fundamental to ulumatcly understanding whal
these sounds mean Differences include many subtleties, recognising forcign
languages, distinguishing between regional accents and clues to the emotions
and {cclings of the speaker
Being able to distinguish the subtleties of sound made by somebody who is
happy or sad, angry or stressed, for example, ultimately adds value to what is
actually being said and, of course, does aid comprehension When
discriminative listening skills are combined with visual stimuli, the resulting
ability to ‘listen’ Lo body-language onables us to begin to understand the speaker
Trang 17more fully — for cxample recognising somvbudy is sad despile what they are saying or how they arc saying it
“ Tmagine yourself surrounded hy people who are speaking a language that you cannot understand Perhaps passing through an airport in another
country You can probably distinguish between different voices, male and
female, young and old and alse gain some understanding about whut is going
on around you based on the tone of voice, mannerisms and body language of
the other people You are not understanding what is being said but using
discriminative listening to gain some level of comprehension of your
surroundings.”
b Comprehensive Listening
Comprehensive listening involves understanding the message or messages that
are being communicated Like discriminalive listening, comprehensive listening
is fundamental to all listening sub-lypes
In order to be able use comprehensive listening and therefore gain understanding
the listener first needs appropriate vocabulary and language skills Using overly
complicated languaye or technical jargon, therefore, can be a barricr to comprehensive listening Comprehensive listening is further complicated by the fact that two different people listening to the same thing may understand the
message in two different ways This problem can be multiplied in a group
selling, like a classroom or business meeting where numerous different meanings van be denved from what has boon said
Comprehensive listening is complimented by sub-messages from non-verbal
communication, such as the tone of voice, gestures and other body language
‘These non-verbal signals can greatly aid communication and comprehension but
can also confuse and potentially lead to misunderstanding In many listening
siluations it is vilal to seek clarification and use skills such as reflection aid comprehension
Trang 181.2.2 Specific Listening Types
Discriminative and comprehensive listening are prerequisites for specific
listening types Listening types can be defined by the goal of the listening
The three main types of listening mosL common in interpersonal commumcation
are:
> Informational Listening (istening to Learn)
» Critical Listening (Listening to Evaluate and Analyse)
» Empathetic Listening (Listening to Understand Feeling and Emotion)
a Informational Listening
Whenever you listen to learn somethmg, you are engaged in informational listening This is true in many day-to-day situations, in education and at work,
when you listen to the news, watch a documentary, when a Iriend tells you a
recipe or when you are lalked-through a technical problem with a computer
Although all types of listening are ‘active’ — they require concentration and a
conscious effort to understand Informational listening is less active than many
of the other types of listening When we're listening to leam or be instructed we
are taking in new information and facts, we are nol criticising or analysing Informational listening, especially in formal setlings like in work meetings or
while in education, is often accompanied by note taking — a way of recording
key information so that it can be reviewed later
Developing your informational listening skills is a great way to set yourself up if you're starting a new job, beginning a new academic adventure, or fancy doing
some self-development studies around things that really interest you
b Critical Listening
Critical listening involves just that — being critical about what is being said, taking the important bits and making a judgment as needed Issentially, this
type of listening is great in the business world — it helps listeners get to the point
quickly and keeps things streamlined and ellicient.
Trang 19By using crilical lisloning as a skill, we can make decisions sooner as well as coming up with sulutions to problems and analysis of situalions much quicker
‘Critical’ can often have a negative connotation, but in this context, it simply means cutting through what is being said to lift out the most important, relevant
‘Critical’ also means to scrutinize what is being said and take some things with a
pinch of sall It requires us to seck the truth amongst the noise of opimion and exaggeration
Critical listening 1s a key part of the critical thinking process
c Empathic Listening
This is really similar to sympathelic listening, but lakes things to a new level
Rather than looking on as an observer and (ccling Lor the person (be il sadness, anger, or joy!), empathetic listeners essentially experience the feelings for
themselves ‘Lhis is a sign of a really close friendship or relationship — to feel
someone’s pain or happiness is to love them and care deeply for them It can be quite inlense ai times and can really weigh deeply on the listener if they are not careful This slyle of listening is also known as Therapeutic Listening, and for
obvious reasons Ky putting ourselves in someone else’s shoes, we're better able
to help them through their situation
Counsellors, therapists and some other professionals use therapeutic or empathic listening to understand and ultimately help their clients This type of listening
does not involve making judgements or offering advice but gently encouragmg
the speaker to explain and elaborate on their feelings and emotions Skills such
as clarification and reflection are often used to help avoid misunderstandings
We are all capable of empathic listening and may practise it with friends, family and colleagues Showing empathy is a desirable trait in many interpersonal
relationships — you may well [eel more comfortable talking aboul your own
feclings and cmolions with a particular person They are likely to be beller at
listening empathetically to you than others, this is often based on similar
9
Trang 20porspevtives, expericnees, beliefs and values — a good friend, your spouse, ä parent or sibling for cxample
1.3 The importance of listening
Listening is getting increasingly more critical in lots of foreign language
contuxis, that have tilled tremendously currently focused their efforts at the
development of different language skills including writing abilities This
growing significance is reflected within the proliferation of commercially listening guides The importance of listening in second and foreign language gaining knowledge of is admirably summarized in the latest e-book via Rost
(1994) * Listening is crucial in the language classroom as it gives input for the
freshmen Without information enter on the proper slage, any Icarning aclually
camnot start ” Brett (1997: 39) additionally states that "listening is a key Janguage skill {t has a crucial role inside the language acquisition procedure”
In assessment with other language abilities, a few research on listening shows
that on average human beings can expect to concentrate “two Limes as plenty as
we talk, four times greater than what we read and five times extra than we
generally write" (Morley, 2001)
Greater importantly, there is an increasing number of research indicating the sheer importance of listening in the communique and language studying
(Anderson and Lynch, 1988; Dunkel, 1991) Whal's greater, Michael Lewis
(1993: 32) highlights "almost all the international's natural language oulpul is
spoken rather written" Being an critical ability for almost interaction, listening
is therefore the maximum primary medium for input in language gaining knowledge of technique and with the aid of speeding up the scholars' capacity to
understand speech, the amount of enter they get will increase and hence aid
students’ language acquisition It is obvious thal we listen for many different
purposes im and out of the classroom, this has an effect on the way we listen Yule and Brown (1983) make a useful distinction between interactional and
transactional communication
Mccarthy, (1991) in discourse, defines transactional talk (and listening) as
vorbal exchange [or buying commercial enterprise achieved Interactional verbal
exchange, then again, has to do with lubricating the social wheels In listening
(1988) Anderson and Lynch illustrate them as (transactional) listening when the
Trang 21main purpose is lo reap a successful transfer of information, whilsl interactional listening is described as listening for social reasons, and to sct up or maintain
pleasant relations among interlocutors In short listening is essential not only as receptive skill but also to the development of spoken language prophecy
1.4 The difficulty of listening
It is quintessential to acknowledge that listening can be quile challenging,
mainly for young rookies When supplied with a new language, experienced persons attempt to apprehend it in terms of cues of their first language (Cameron, 2001), which is still in a growing technique itself As human beings
aren't always communicaling [ace-to-face listeners can not oxpect the verbal
exchange because thorc is no visible guide, nor can they ask someone to copy or
try and provide an explanation for it in a different way, for example, while you concentrate to a cd For that reason, listening is regarded as one of the most tough competencies to leam and therefore to educate (subject, 2008) because of
the reality that listening is pretty complicated and calls for an active process of
interpretation wherein listeners must allempl to understand the messages they
pay attention with using the expertise they already possess (rost, 2002)
Further, they can not manipulate the selection of vocabulary, structure or rate of conveyance of the speakers As language instructors we must additionally
ensure thal children are aware thal regardless of their best allempl, al imes, they will nevertheless stumble upon some problems and challenges as improving
listening is a process that requires time and exercise and that they're not
predicted to recognize each phrase on every occasion that they're asked to do
listening activities (Brewster, Ellis & Girard, 2002)
According to Bloomfield et al (2011), there are some other elements concerning
the Uaits of the listeners thal can additionally have a main impact on their
capacity to hear efficiently Namely, listeners’ working memory capability which is mirrored by using their capability of understanding more of what they
hear when they are listenmg to L2 (A person's second language ) languageln addition, more than a few of factors pertaining to listeners’ enjoy with the 12
ampact their listening talents, which include the amount of publicily to the
language, familiarly and abilily to apprchend the phonology of the goal
ll
Trang 22language, the quantily of vocabulary supplicd and history information approximately the subject
Bloomfield et al (2011) also claim that it is necessary to be aware that listeners” nervousness affects their capability to apprehend what they can hear, specifically young newbies who have a tendency to succumb to distractions
every now and then and are unable to focus their attention for long duration of ume on the same activity, which makes it even extra difficult Lor them to hear
efficaciously
Therefore, we ought to strive to maximize our students’ getting to know capacity in class thru listening (Rivers, 1981) as this ability is the first segment
that conncets language with that means Furthermore, speaking, proceeds
listening cognitively (Bozorgian, 2012) as 4 consequence, listening alfords the
input that resources the premise for language acquisition and lets in beginners to interact in spoken verbal exchange
1.5, The types of problems in listening
Fan Yagang (1996) has conducted a study on “Listening: Problems and Solutions” It has been indicated that in teaching listening comprehension one
must be carclul not Lo go to extremes, cither by being concemed too exclusively
with theories without thinking about their application to teaching, or by obstinately following frozen routines-opening the textbook and explaining new
words, playing the tape recorder, and asking/answering questions Tt has heen
suggested that a teacher should have an overall understanding of what listening
is, why it is difficult for forcign language Joamers and how to bridge the gap between analysis of listening and actual classroom teaching In his study, the
evidence that shows why listening is difficult divided into mainly four sources:
Trang 231.5.1 The Message
Content Many learners find it more difficult to listen Lo a laped message than to
read the same message on a piece of paper, since the listening passage comes into the ear in the twinkling of an eye, whereas reading material can be read as
long as the reader likes
The Listening material may deal with almost any area of life It might include
street gossip, proverbs, new products, and siluations unfamiliar 1o the student
Also, in a spontaneous conversation speakers frequently change topics
The content is usually not well organized In many cases listeners cannot predict
what speakers are going to say, whether it is a news report on the radio, an
interviewer's questions, an everyday conversation, etc
Messages on the radia or recorded on Lape cannot be listened to al a slower
speed Even in conversation il is impossible to ask the speaker to repeat
something as many times as the interlocutor might like
1.5.2.Linguistic Features
® Liaison is the linking of sounds or words When we say a sentence in
English, we join or “link” words to each other Because of this linking, the words in a sentence do not always sound the same as when we say them
individually
E.g : Make-up /meik: ap/ > /“meikap/
More ice /mo:1 ais/ > Amu: rais/
* Hlision is the omission of a sound (a phoneme) in rapid speech More
specifically, elision may refer to the omission of an unstressed vowel,
consonant, or syllable
K.g : potato /ps'teitow/ > /p’teitow/
polite /pa'lait/ > /p lai
Trang 24Two things on above are common phenomena that make it difficult for students
to distinguish or recognize individual words in the stream of speech They are
used lo seeing words wrillen as discrete entities m their lexthooks
If listening materials are made up of everyday conversation, they may contain a lot of colloquial words and expressions, such as stuff for material, guy for man,
ete as well as slang Students who have heen exposed mainly to formal or
bookish English may not be familiar with these expressions In spontaneous
conversalions people somelimes use ungrammatical sentences because of
nervousness or hesitation They may omit elements of sentences or add
something redundant This may make it difficult for the listener to understand
the meaning
1.5.3 The Speaker
Ur (1984:7) points out that “ In ordinary conversation or even in much
extempore speech-making or lecturing we actually say a good deal more than
would appear to be necessary in order lo convey our message Redundant
utterances may take the form of repetitions, false starts, re-phrasings, self- corrections, elaborations, tautologies, and apparently meaningless additions such
as Tmean or you know.” This redundancy is a natural feature of speoch and may
be either a help or a hindrance, depending on the students’ level It may make it more difficult for beginners io understand what the speaker is saying; on the
other hand, it may give advanced students more time to “tune in” to the
speaker’s voice and speech style Learners tend to be used to their teacher's
accent or to the standard variety of British or American English They find it
hard to understand speakers with other accents Spoken prose, as in news
broadcasting and reading aloud written texts, is characterized by an even pace, volume, pitch, and mtonation Natural dialogues, on the other hand, are Tull of
hesitations, pauses, and uneven intonation Students used to the former kinds of
listening material may sometimes find the latter difficult to understand
Trang 251.5.4 The Listener
Foreign-language students are not familiar enough with clichés and collocations
in English to predict a missing word or phrase They cannot, for cxample, be
expected to know that rosy often collocates with cheeks nor to predict the last word will be something like rage when they hear the phrase he was in a
towering This is a major problem for students Lack of sociocultural, factual,
and contextual knowledge of the target language can present an obstacle to
comprehension because language is used to express ils cullure (Anderson and
Lynch 1988)
Foreign-language learners usually devote more time to reading than to listening,
and go lack exposure lo different kinds of listening materials Even our college
students majoring in English have no more than four hours’ regular training per
week Both psychological and physical factors may have a negative effect on perception and interpretation of lisicnmg material It is tiring for students to
concentrate on interpreting unfamiliar sounds, words, and sentences for long
periods
1.5.5.Physical Setting
Noise, including both background noises on the recording and environmental
noises, can take the listener’s mind off the content of the listening passage Listening material on tape or radio lacks visual and aural environmental clues
Not seeing the speaker’s body language and facial expressions makes it more
difficult for the listener to understand the speaker’s meaning Unclear sounds
resulling from poor-quality equipment can mterfere with the listener’s
comprehension
Trang 261.6.Teachìng listening
ven when listeners have good listening abilities, there is still a possibility that they might net be able to understand what is said in every situation if they do not actively use their listening ability effectively in each listening situation (Rost,
1991),
Therelore, as language Leachers, it is important to conceive ways lo incorporale listenmg into our teaching and provide opportunities inside and outside the classroom for our students to be exposed to significant listening input Linse (2005) claims that “Leamers can and should be actively engaged in listening
tasks and aclivilics.” (p.25), meaning thal 4 purpose for listening in a particular
task must be defied such as listening for spceilic details or the main idea
Knowing the purpose for listening helps to reduce the burden of comprehension since listeners are listening for something very specific, which, in tum, will help them determine the type of listening required and the necessary approach to a
given lask (Richards, 1990)
Teaching lisicning can therelore be one of the hardest tasks lor teachers mainly because listening skills are acquired aver time and through practice However,
listeners who are taught and encouraged to use effective strategies, such as
avoiding mental translation, for instance, are more likely to have a better L2
listening comprehension (Bloomfield et al., 2011)
1 6.1, Teaching listening strategies ts develop learners’ listening skills
Effective language teachers help learners adjust and adapt thew listening behavior to deal with a variety of situations, namely, different types of input and listening purposes, helping them develop a set of listening strategies and match
appropriate stralegies to each listening situalion Listening is regarded as a
thinking process (Rost, 1991)
‘Thus, effective listeners think about the meaning of what they hear In order to
successfully make use of the listening ability, listeners have to make effective decisions regarding what they are about to listen to, and these decisions can be
called listening stralegies
An example ofa listening stralegy used in a classroom context can be listening
activities that give students an idea of what to expect and then listen for
Trang 27confirmation, According to Ellis and Browsler (2014), the objective is to focus children’s atlention not only on what they learn bul also how they learn as a
means to encourage them to become aware of how to develop their own strategies when it comes to leaming, leading them to become more effective and independent learners This can be achieved if teachers support children's
understanding more oflectively, in other words, if lacy manage Lo steer learners’ altention to specilic points of activities thai actively support their underslanding
and guide their attention to specific parts of what they listen to (Brewster, Ellis
& Girard, 2002)
It is also believed that children’s learning depends highly on connections made
between what they know and what they are able lo understand in the spooch they
hear (Wells, 1987) However, they do not learn only by lislening If loamers do
not actively search for meaning, learning will not necessarily occur ‘Vherefore, teaching learners listening strategies can be an opportunity to help leamers
become better listeners (Harmer, 1998), in the sense that they will be actively
engaged in the listening process, improving their chances of acquiring new and
solid knowledge of the target language
However, not all the problems described above can be overcome For instance,
certain features of the message and the speaker are inevitable But this does not
mean thal lhe Wwacher can de nothing about them S/he can al least provide the students with suitable listening materials, background and linguistic knowledge,
enabling skills, pleasant classroom conditions, and useful exercises to help them discover effective listening strategivs (Fan Yang, 1996),
The Message
1 Grade listening materials according to the students’ level, and provide
authentic materials rather than idealized, filtered samples It is true that natural
speech is hard to grade and il is difficult for students to identify the different
voices and cope with
frequent overlaps Nevertheless, the materials should progress step by step from somiauthenticity that displays most of the linguistic {calures of natural speech to
17
Trang 28tolal aulhonticity, because the final aim is to understand natural spocch in real
lite
2 Design task-oriented exercises to engage the students’ interest and help them
learn listening skills subconsciously As Ur (1984:25) has said, “listening
exercises are most effective if they are constructed round a task That is to say, the students are required to do something in response to what they hear that will
demonstrate their understanding.” She has suggested some such tasks
expressing agreement or disagreement, taking notes, marking a picture or
diagram according to instructions, and answering questions Compared with
traditional multiple-choice questions taskbased exercises have an obvious
advantage: they not only test the students’ listening comprehension but also
encourage them to use different kinds of listening skills and stralegies Lo reach
their destination in an active way
3 Provide students with different kinds of input, such as lectures, radio news,
films, TV plays, announcements, cveryday conversation, interviews,
storytelling, English songs, and so on
Brown and Yule (1983) calugorize spoken texts into three broad Lypes: static,
dynamic, and absiract ‘lexts that describe objects or give instructions are static
texts, those that tell a story or recount an incident are dynamic texts; those that focus on somcone’s ideas and belicls rather than on concrete objccls are abstract
texts Brown and Yule suggest that the three types of input should be provided according to the difficulties they present and the students’ level They draw a
figure, in which difficulty increases from lett to right, and, within any one type
of input, complexity increases from top to bottom
4, Try to find visual aids or draw pictures and diagrams associated with the listening topics to help students guess or imagine actively
The Speaker
1 Give practice in Liaisons and clisions in order to help students get used ly the
acoustic forms of rapid natural speech ft is useful to find rapidly uttered
Trang 29colloquial collocations and ask students lo imilale native speakers"
pronunciation
2 Make students aware of different native-speaker accents Of course, strong
regional accenls arc not suilable [or training in hsienmg, bul in spontancous
conversation native speakers do have certain accents Moreover, the American accent is quite different from the British and Australian Therefore, it is
necessary to let students deal with different accents, especially in extensive
listening
3 Select short, simple listening texts with litle redundancy for lower-level
students and complicated authentic materials with more redundancy for
advanced leamers It has been reported that elementary-level students are not
capable of interpreting extra
information in the redundant messages, whereas advanced listeners may benefit
from messages being expanded, paraphrased, elc (Chaudron 1983)
The Listener
1 Provide background knowledge and linguistic knowledge, such as complex
sentence structures and colloquial words and expressions, as needed
2 Give, and try to get, as much feedback as possible Throughout the course the
teacher should bridge the gap between input and students’ response and between
the teacher’s feedback and students’ reaction in order to keep activities purposeful It is important for the listening-class teacher to give students
immediate feedback on their performance This not only promotes error
correction but also provides encouragement It can help students develop
confidence in their ability lo deal with listening problems Student feedback can
help the teacher judge where the class is going and how it should be guided
3 Ilelp students develop the skills of listening with anticipation, listening for
specilic information, listening Lor gisl, interpretation and inference, listening lor
intended meaning, listening for attitude, etc by providing varied tasks and
exercises al different levels with different focuses
19
Trang 301.6.2 The develnpment of listening skills
1.Listening for the gist
Even though it is possible to understand the overall senso or presentation of a situation when listening, learners are awaro that informalion comes in a
sequence (Ahmed, 2015) In that sequence of information, there are content words that can help them form the ‘bigger picture’ of what they are listening to This is often called listening for gist, meaning that, when learners listen for gist
they become aware that just by gathering broad information of what they can
hear they arc alroady able to obtain a gencral understanding of a topic or
situation and use it to discuss it further
2 Listening for the specific information
When listening for details, leamers are interested in listening for a specific kind
of information — a number, name or object — therefore, ignoring anything that
sounds irrelevant for thal particular siluation (Ahmed, 2015) This way they are able to narrow down their search and obtain the details they need
Trang 31TI IELTS comprehension
2.1 Comprehension
The International English Language Testing System,or IELTS, is an international
standardised test of English language proficiency for non-native English language speakers Il is jomlly managed by the British Council, IDP: IELTS
Australia and Cambridge Assessment English, and was established in 1989 IELTS is one of the major English-language tests in the world, others being the
TOEFL, TOEIC, PTE Academic, and OPI/OFIc
IELTS is acecpted by most Australian, British, Canadian, Irish and New Zealand
academic inslitulions, by over 3,000 academic insliluuions in the United States,
and by various professional] organisations across the world
IELTS is the only Secure English Language ‘est approved by UK Visas and Immigration (UE-VI) for visa customers applying both outside and inside the
UK It also meets requirements for immigration to Australia, where TOEFL and
Pearson Test of English Academic are also aecepled, and New Zealand In
Canada, IKLT'S, ‘TEE, or CEILPIP are accepted by the immigration authority
No minimum score is required to pass the test An LEL'I'S result or ‘lest Report
Fomn is issued to all test takers with a score from "band 1" ("non-user") to “band
9" (expert user") and each instilulion sets a different threshold There is also a
"band 0” score for those who did not altempt the Lost Institutions are advised not
to consider a report older than two years to be valid, unless the user proves that,
they have worked to maintain their level
In 2017, over 3 million tests were taken in more than 140 countries, up from 2 million tests in 2012, 1.7 million tests in 2011 and 1.4 million tests in 2009 In
2007, IGLTS administered more than one million tests in a single 12-month
period for the first time ever, making it the world's most popular Knglish
language test for higher education and immigration
21
Trang 322.1.1 Histary
The English Language Testing Service (IELTS), as IELTS was then known, was Jaunched in 1980 by Cambridge English Language Assessment (then known as
UCLES) and the British Council It had an innovative format, which reflected
changes im language learning and tcaching, mcluding the growth in
‘communicative’ language learning and ‘English for specific purposes’ Test tasks were intended to reflect the use of language in the ‘real world’
During the 1980s, test taker numbers were low (4,000 in 1981 rising to 10,000
im 1985) and there wore practical difficulics administering the Lost As a result,
the ELTS Revision Project was set up lo oversee the redesign of the test In
order to have international participation in the redesign, the Intemational
Development Program of Australian Universities and Colleges (IDP), now
known as IDP: JELTS Australia, joined Cambridge English Language
Assessment and the British Council to form the intemational IELTS partnership
which delivers the Lest to this day This international partnership was reflected in the new name for the test: ‘Ihe International English Language ‘esting System
QELTS)
IELTS went live in 1989 Test takers took two non-specialised modules,
Listening and Speaking, and two specialised modules, Reading and Wniling Test taker numbers rose by approximately 15% per year and by 1995 there were
43,000 test takers in 210 test centres around the world
IELTS was revised again in 1995, with three main changes:
‘There was ONE Academic Reading Module and ONE Academic Writing Module (previously there had been a choice of three field-specific Reading and
Further revisions went live m 2001 (revised Speaking Test) and 2005 (new
assessment criteria for the Writing test)
Trang 33The difference between the Academic and General Training versions is the
content, context and purpose of the tasks All other features, such as uming
allocation, length of written responses and reporting of scores, are the same
IELTS Academic and General ‘Iraining both incorporate the following features IELTS tests the ability to listen, read, write and speak m English
The speaking module is a key component of IELTS It is conducted in the form
of a one-Lo-one interview with an examiner The examiner assesses the tesl taker
as he or she is speaking The speaking scssion is also recorded for moniloring and for re-marking in case of an appeal against the score given
A variety of accents and writing styles have been presented in test materials in order to minimise linguistic bias The accents in the listening section are
generally 80% British, Australian, New Zealander and 20% others (mostly American)
IELTS is developed by experts at Cambridge English Language Assessment
with input from item writers from around the world eams are located in the
USA, Great Britain, Australia, New Zealand, Canada and other English-
speaking nations
Band scores are used for each language sub-skill (Listening, Reading, Writing,
and Speaking) ‘The Band Scale ranges from 0 ("Did not attempt the test") to 9 ("Expert User").
Trang 342.1.3 TELTS test structure
Modules
* There are two modules of the IELTS
¥ Academic Module and
¥ General Training Module
* There's also a separate test offered by the IELTS test partners, called IELTS
Life Skills:
* IKL'S Academic is intended for those who want to enroll in universities
and other institutions of higher education and for professionals such as medical doctors and nurses who want to study or practise in an English-
Reference for Languages (CEFR) levels Al or B1 and can be used to
apply or a ‘family ofa settled porson’ visa, indolinite leave to romain or
citizenship in the UK
‘The four parts of the LELTS test
1 Listening: 30 minutes (plus 10 minutes' transfer time)
» Reading 60 minutes
1 Writing: 60 minutes
«Speaking: 11-14 minutes
The test total time is: 2 hours and 45 minutes
Listening, Reading and Writing are completed in one sitting The Speaking test
may be taken on the same day or up lu seven days before or after the other tests
All test takers take the same Listening and Speaking tests, while the Reading and Writing tests differ depending on whether the test taker is taking the
Academic or General Training versions of the test
Trang 35the average across the four skills ends in 0.25, it is rounded up to the nest half
band, and i il ends im 0.75, it is rounded up ta the next whole band
‘The nine bands are described as follows:
Hus (ull opersdional command of the language: appropriate, wecurale and Quent
9) Pspert User | th complete understanding
Very Good | filly aperational command’ ofthe language with only ocarional unaysteratic
tu inaccuracies and inappropriacies, Misunderstandings may occur in unfamiliar
situations, Handles complex detailed argumentation well Has operational conanand of the Tanguage, though wilh occasional inaccuracies,
Good User
1 inappropriateness and misunderstandings in some situations Generalty handles
complex language well and understands detailed reasoning
Competent | Hesgenetally effective command ofthe language despite some inaccuracies,
6) User inappropriacies and misunderstandings Can use and understand fairly complex
language, particularly in familiar situations
Limited | Basic competence is limitcd to familiar situations, Lias Trequcnt problems in
aly ser understanding and expression Is nol able to use complex language
Extranely | conveys and understands only general meaning in very familiar situations
‘Na real communication is possible except for the mast basic information using isolated words or short formulae in familiar situations and te meet immediate needs [las great difficulty understanding spoken and written linglish
Trang 36
Did nat
0| attempt the
test
IELTS and the CEFR
85
75 7.0
6.0 5.5
from the questions paper to an answer sheet, The instructions are included on the
recording Fach section is heard only onec
Section 1: This is usually a conversation bctwscn two people Typically, the conversation will involve a basic exchange of information For example,
someone might be placing an order over the phone, or confirming details for a
reservation The topic will be a daily-life situation
Section 2: ‘This is usually a monologue (one person speaking) Passage two will also come from a common daily situation Kor example, you might hear
Trang 37someone providing directions, or presenting basic information about a place or
an event
Section 3: ‘The topics become noticeably more challenging in Section 3 This will be a conversation, often among several people, about an academic topic You might hoar a fow students discussing something from class, or a professor providing feedback about an assignment, Jor cxample Passage 3 is loughor
because the vocabulary is more difficult, the topics are more complicated, and there are more speakers involved in the discussion
Section 4: ‘his will be a lecture from a professor li could cover any topic from
ialized knowledge
cull and the lecture
a typical college course You are nol required to have sp
aboul the subject matter However, the language will be dill
will be complex This is the toughest passage on the Listening exam for most
students
2.2.2 Type of question
This chapter will farmiliarise you with the most common task types of the
IELTS Listening test
FORM COMPLETION
Tasks test your ability to predict what is missing in the gaps You need to listen
for important details likes names, dates, places, and times Sometimes, these are
spelt out If they are not, you still have to spelt out If they are not, you still have
to spell the answers correctly
Y Strategies
- Listening carefully to the instructions as they can help you to know about the topic
- During the time of 30 seconds given:
© Read the instructions, imagine the situation, and underline the
number of words you are allowed to write for each answer(e.g NO
MORE THAN THREE WORDS)
© Read the heading of the form
- Underline or highlight ihe keywords around cach gap, and use these to
help you to listen for the answer
27
Trang 38- While you are listening, write dawn your answers because you will hear the recording once only
When to take leave: 6
Number of days missed: 7
FREE-TIME HOLIDAYS BOOKING FORM
Floliday reference number Departure date Number if nights
5 room with breakfast
C half board
D full board
FREE-TIME HOLIDAYS BOOKING FORM
Cost{ per person) 7
Supplements ‘Accommodation’ | Total price
(per person) calad 11
Departure 10
28
Trang 39TABLE COMPLETION
Tn this task type, candidates are required to {ill the gaps in an outline of part or
of all of the listening text A table is used as a way of summarizing the information which relates to clear categories — e.g place/time’price Noticeably,
note form can be used when completing the gap: this means that articles,
auxiliary verbs, etc may be omitted when they are not necessary for meaning
- Predic the kind of word or phrase you would need(
place, number, name, etc )
- Keep in mind that there will be times when you have lo
write a measurement word or an abbreviation( cm, in, hours, ete )
change them just to make them fiL
- There is no need to write articles.( a, an, the)
29
Trang 40TV channels Time | Name of the programme | Content of the programme
BBC 1 8:00 | Mace to Face ‘Talk with an American writer
7 10:15 | Sounds around Life and music of Jan Sibelius
Channel 4 & Holidays Holidays in Germam
The Sydney See concerls, opera and
Opera louse theatre
The Great Barrier Reef Go 4 Resort hotel or guest
See the coral reef house
in Uhuu National Park
Go hiking and trekking