1. Trang chủ
  2. » Luận Văn - Báo Cáo

Green brand equity in the fashion industry the role of green brand transparency

37 1 0
Tài liệu đã được kiểm tra trùng lặp

Đang tải... (xem toàn văn)

Tài liệu hạn chế xem trước, để xem đầy đủ mời bạn chọn Tải xuống

THÔNG TIN TÀI LIỆU

Thông tin cơ bản

Tiêu đề Green brand equity in the fashion industry: the role of green brand transparency
Trường học Trường Đại Học Kinh Tế TP. Hồ Chí Minh
Chuyên ngành Marketing
Thể loại Báo cáo
Năm xuất bản 2024
Thành phố TP. Hồ Chí Minh
Định dạng
Số trang 37
Dung lượng 1,22 MB

Các công cụ chuyển đổi và chỉnh sửa cho tài liệu này

Cấu trúc

  • 1. Introduction (5)
    • 1.1. Research Statement (0)
    • 1.2. Research Motivation (5)
    • 1.3. Research Gaps (5)
    • 1.4. Research Objectives (6)
    • 1.5. Research Method (6)
    • 1.6. Research Contribution (7)
  • 2. Theoretical foundation 5 1. Green Brand Equity (7)
    • 2.2. Sustainability Development Theory (8)
    • 2.3. Signalling Theory and Green Brand Transparency (0)
    • 2.4. Green Brand Evangelism (10)
  • 3. Hypothesis development (11)
    • 3.1. Brand Sustainability & Green Brand Equity (11)
      • 3.1.1. Perceived CSR to society and Green Brand Equity (11)
      • 3.1.2. Perceived Eco-friendliness and Green Brand Equity (11)
      • 3.1.3. Perceived Price Fairness and Green Brand Equity (12)
    • 3.2. Green Brand Equity and Green Brand Evangelism (12)
    • 3.3. Moderating role of Brand Transparency (13)
  • 4. Method (14)
    • 4.1. Procedures (14)
    • 4.2. Measurement of variables (15)
    • 4.3. Sample characteristics (15)
  • 5. Data analysis and results (16)
    • 5.1. Assessment of measurement model (0)
    • 5.2. Common method bias (20)
    • 5.3. Assessment of Structural Model (23)
    • 5.4. Structural Model Results (24)
  • 6. Discussion and conclusion (25)
    • 6.1. Theoretical implications (0)
    • 6.2. Practical implications (27)
    • 6.3. Limitations and future research (28)

Nội dung

Purpose — Drawing from sustainability development theory and signalling theory, this study investigates how customer perceptions of brand sustainability impact green brand equity in the

Introduction

Research Motivation

The fashion industry's rapid expansion significantly impacts society, the economy, and the environment, consuming 79 trillion liters of water and generating over 92 million tons of solid waste each year (Chen et al., 2021) According to UN Climate Change (2018), it contributes about 20% of global wastewater and 10% of CO2 emissions If these trends persist, greenhouse gas emissions from the industry could rise by over 50% by 2030 (World Bank).

In recent years, consumers have become increasingly aware of environmental issues, significantly influencing their purchasing decisions based on the sustainable practices of companies (Hume, 2010) This heightened awareness highlights the importance of brand equity in the context of sustainability, paving the way for research into green brand equity However, there remains a gap in understanding the factors that contribute to green brand equity through the lens of sustainable development.

Research Gaps

Recent studies have explored the complex relationship between green brand equity and various green practices, highlighting the importance of sustainability development While much research has focused on the effects of green marketing practices—such as green image, trust, loyalty, perceived value, and satisfaction—on green brand equity, there is a lack of in-depth analysis of sustainability development theory, which encompasses economic, environmental, and social dimensions essential for creating a sustainable brand Many studies have only examined environmental practices, neglecting the need for a comprehensive approach that addresses all three aspects of the triple bottom line Additionally, the interaction between green brand equity and purchase intention has been documented, yet the emergence of social media and influencer marketing has shifted the focus toward brand evangelism, which involves active support beyond mere purchase intentions However, research on the behavioral aspects of brand evangelism in relation to green brand equity remains limited.

Research Objectives

This study aims to explore the impact of customer perceptions of brand sustainability on green brand equity within the fashion industry and how this equity influences consumer evangelism By independently examining the three dimensions of sustainability—economic, environmental, and social—this research seeks to uncover their specific effects on green brand equity, addressing critical gaps in existing literature (Hussain et al.).

This research, one of the first to investigate the dynamic relationships among three sustainability dimensions and green brand equity, provides a comprehensive understanding of this topic By distinguishing the unique impacts of each sustainability dimension on green brand equity, it reveals the intricate interconnections and combined effects of these factors As customers engage in the identification process, their relationship with the brand is strengthened, leading to positive evangelistic behavior.

Research Method

This study utilizes a quantitative methodology, employing a structured survey based on prior research dimensions and a 7-point Likert scale, alongside a convenience sampling technique The data collected will be analyzed using Partial Least Squares (PLS) for structural equation modeling, as well as SPSS for descriptive and inferential statistics This approach facilitates the examination of relationships between variables in our proposed model, enhancing our understanding of the complex interconnections related to green brand equity.

Research Contribution

This study explores green brand evangelism by analyzing customer perceptions of brand sustainability and its influence on green brand equity It investigates green brand equity through three sustainability perspectives and applies sustainability development theory Additionally, the research enhances understanding of consumer-brand relationships by examining how green brand equity fosters evangelistic behavior, promoting brand evangelism It emphasizes the role of green brand transparency in building brand equity, supported by signaling theory, which can enhance consumers' purchase intentions and benefit businesses Finally, the study recommends that marketers consider the significant role of pricing for customers in Vietnam, noting that Generation Z shows a stronger preference for sustainability compared to older generations.

Theoretical foundation 5 1 Green Brand Equity

Sustainability Development Theory

Sustainable development, as outlined by Brundtland (1987), is an integrated approach to resource management that seeks to meet the present needs of stakeholders while ensuring that future generations can also fulfill their own needs This concept encompasses a balance of social, economic, and environmental factors (Hussain et al., 2018).

Our research in the fashion industry explores how customer perceptions of brand sustainability influence green brand equity, grounded in Sustainable Development theory A truly sustainable brand integrates the three dimensions of sustainability—environmental, social, and economic—into its operations, as outlined by the Triple Bottom Line (TBL) framework While many companies prioritize environmental practices, a comprehensive approach that encompasses all TBL aspects is essential for genuine sustainability This framework serves as a valuable tool for assessing and enhancing sustainability in business practices.

Social Responsibility involves organisations’ engagement in Corporate Social

Companies are increasingly focusing on Corporate Social Responsibility (CSR) to improve their social image, which encompasses promoting racial equality, fostering connections with consumers, integrating into communities, enhancing quality of life, and ensuring proper governmental arrangements.

Economic Responsibility refers to the costs associated with production and manufacturing at the plant (Cruz & Wakolbinger, 2008) Companies leverage green branding to attract consumer support while simultaneously lowering costs, ultimately making their products more affordable for consumers (Sharma & Joshi, 2019).

Environmental Responsibility concerns energy use, waste reduction, pollution reduction, emissions reduction, recycling, and reuse (Berkhout & Hertin, 2001; Gimenez et al., 2012).

Utilizing the Sustainable Development theory and its Triple Bottom Line (TBL) approach, this study explores the influence of customer perceptions of brand sustainability on green brand equity within the fashion industry This theoretical framework underpins our analysis and enhances the interpretation of our research findings.

2.3 Signa I ling Theory and Green Brand Transparency

Signalling theory, introduced by Spence in 1973, explains how individuals or organizations use observable signals to convey quality in situations where direct observation is not possible This theory is valuable for understanding the behaviors of senders, who decide how to transmit information, and receivers, who interpret these signals Research by Connelly et al (2011) highlights the importance of these interactions in facilitating market dynamics, emphasizing the role of information asymmetry in decision-making processes.

Research highlights the significance of signalling theory in understanding the information gaps between companies and consumers (Erdem & Swait, 2004) This theory suggests that when ethical claims are made, brands, as insiders, hold insights into their ethical practices and intentions that consumers, as outsiders, lack access to (Connelly et al.).

To address information imbalances, customers rely on signals to form their brand perceptions (Erdem & Swait, 2001; Spence, 1973) These signals serve as external indicators that help insiders communicate quality improvements to outsiders (Connelly et al., 2011) Additionally, consumers' interpretations of these signals reflect the signaling value linked to brand actions (Cambier & Poncin, 2020).

In marketing, effective messages are those perceived as credible and relevant by consumers, highlighting the connection between brand transparency and signaling theory (Chopdar & Paul, 2023) Research indicates that transparency acts as a strong indicator of a brand's trustworthiness, enhancing signaling theory by providing consumers with a reliable signal for assessing brand quality (Cambier & Poncin, 2020) Furthermore, Liu et al (2015) demonstrate that the influence of performance transparency relies on customers' perceptions of a company's ability to meet service commitments, aligning with signaling theory Additionally, Sansome et al (2024) emphasize that perceived brand transparency—characterized by proactive, objective, and clear information—enables consumers to differentiate between brands that exhibit ethical behavior and those that do not.

Brand Evangelism has emerged as a crucial concept in consumer-brand relationships, defined as the active support for a brand through purchasing, positive referrals, and disparaging competitors (P Becerra & Badrinarayanan, 2013) This concept highlights how consumer-brand relationships foster brand-related behaviors, including consumer-to-consumer communication (McAlexander et al., 2002; Pimentel & Reynolds, 2004) Stronger forms of referrals, such as positive word-of-mouth and brand advocacy, have been linked to these relationships (Badrinarayanan & Lavric, 2011; Kemp et al., 2012) In today’s hyper-connected marketplace, modern firms are increasingly targeting brand evangelists—small yet highly influential groups of consumers who actively promote their preferred brands and inspire others to follow suit.

This study employed the behavioral model by Becerra and Badrinarayanan (2013) to identify three key brand-related behaviors that characterize brand evangelism: purchasing intentions, positive brand referrals, and oppositional brand referrals Positive brand referrals reflect a willingness to purchase products from the brand, while oppositional brand referrals signify a tendency to voice negative opinions about rival brands.

Green Brand Evangelism

Brand Evangelism has emerged as a crucial concept in consumer-brand relationships, defined as the active support for a brand through actions like purchasing, sharing positive referrals, and persuading others while criticizing competitors (P Becerra & Badrinarayanan, 2013) It is widely recognized that these relationships foster brand-related behaviors, particularly consumer-to-consumer communication (McAlexander et al., 2002; Pimentel & Reynolds, 2004) Stronger forms of referrals, such as positive word-of-mouth and brand advocacy, have been linked to these relationships (Badrinarayanan & Lavric, 2011; Kemp et al., 2012) In today's hyper-connected marketplace, businesses are increasingly targeting brand evangelists— a small yet highly influential group of consumers who promote their favorite brands and inspire others to do the same.

This study employed the behavioral model by Becerra and Badrinarayanan (2013) to identify three key behaviors that characterize brand evangelism: purchasing intentions, positive brand referrals, and oppositional brand referrals Positive brand referrals reflect a willingness to purchase products from the brand, while oppositional brand referrals indicate a tendency to voice negative opinions about rival brands.

Hypothesis development

Brand Sustainability & Green Brand Equity

3.1.1 Perceived CSR to society and Green Brand Equity

This paper explores the impact of perceived Corporate Social Responsibility (CSR) on society within the framework of Sustainable Development theory According to Turker (2009), CSR activities that enhance societal well-being can foster a more favorable perception of companies, as noted by Murray & Vogel (1997) Additionally, Vassileva (2009) emphasizes that effective CSR efforts contribute to corporate branding, underscoring their importance for long-term organizational success Lai et al (2010) further assert that customer responses to CSR initiatives significantly influence an organization's green brand equity Consequently, Ahmad et al (2019) conclude that CSR related to social dimensions positively affects customer-based brand equity Building on these insights, we propose a hypothesis linking perceived CSR to society with green brand equity.

HI Perceived CSR to society has a positive impact on green brand equity.

3.1.2 Perceived Eco-friendliness and Green Brand Equity

Measuring consumer perception of brand eco-friendliness is crucial for assessing the effectiveness of sustainable development and marketing initiatives (Saari, Baumgartner, & Makinen, 2017) Brand eco-friendliness reflects customers' views on a brand's commitment to environmental issues (Patterson & Spreng, 1997; Chen & Chang, 2012; Punyatoya, 2014) A strong eco-friendly perception leads customers to associate the brand with a green image (Punyatoya, 2014), enhancing trust in eco-friendly products (Chen & Chang, 2012) By fostering an eco-friendly brand image, companies can position themselves as environmentally responsible and potentially boost their green brand equity (Punyatoya, 2014).

H2 Perceived eco-friendliness has a positive impact on green brand equity.

3.1.3 Perceived Price Fairness and Green Brand Equity

Price is crucial for sustainable development, striking a balance between customer sacrifice and seller value (Filip, Catoiu, & Vranceanu, 2010) Previous studies have explored price fairness (Goodwin & Ross, 1992; Van Den Bos et al., 1998; Xia et al., 2004; Diller, 2008), with equity theory (Adams, 1965) offering key insights into consumer perceptions of fairness Fairness is assessed by comparing inputs and outputs against a relevant standard (Kahneman et al., 1986; Xia et al., 2004) Price fairness significantly influences customer satisfaction and a firm's reputation (Filip, Catoiu, & Vranceanu, 2010) Empirical evidence indicates a positive link between perceived product quality and fair pricing (Oh, 2000), suggesting that enhanced perceptions of pricing justice can elevate brand quality perceptions for green products, thereby linking to green brand equity.

H3 Perceived price fairness has a positive impact on green brand equity.

Green Brand Equity and Green Brand Evangelism

Research indicates that Green Brand Equity (GBE) significantly impacts consumer behavior and intentions, as highlighted by Rambocas & Ramsubhag (2018) and Bckk et al (2016) Mchdikhani & Valmohammadi (2021) further established GBE as an effective green signal that enhances brand perception, making it a vital factor in driving Green Word of Mouth (GWOM) Additionally, positive brand equity, which encompasses improved brand identity and image, is shown to influence future consumer behaviors, particularly in the sports sector, where athletes' brand equity positively affects fans' WOM intentions (Park et al.).

Research from 2019 highlights that consumers tend to show positive behaviors towards brands with significant equity, suggesting a psychological bond between the consumer and the brand This connection supports favorable customer intentions and reinforces the relationship with brand equity Specifically, individuals who recognize high brand equity are more likely to engage in positive word-of-mouth (WOM) behaviors, as noted by Rambocas, Kirpalani, & Simms (2018).

H4 Green brand equity has a positive impact on positive referrals.

H5 Green brand equity has a positive impact on oppositional referrals.

H6 Green brand equity has a positive impact on purchase intention.

Moderating role of Brand Transparency

Brand transparency has gained significant attention in the media and business sectors due to prevailing societal and economic conditions (Yang & Battocchio, 2020) It is defined as the subjective perception of being informed (Eggert & Helm, 2003) and is recognized for its potential to yield positive outcomes for brands (Lin et al., 2017; Yang & Battocchio, 2021) Research by Sansome et al (2024) indicates that perceptions of brand transparency are likely to emerge when brands demonstrate trustworthiness and responsibility (Kang & Hustvedt, 2014), clearly articulate their intentions, and communicate in an unbiased manner (Liu et al.).

Brand transparency is a proactive and deliberate approach to communicating a company's activities, emphasizing clarity and understandability of information Research has identified five essential themes for conceptualizing brand transparency: clarity, proactivity, objectivity, perceived accessibility, and information awareness Ultimately, it is defined as consumers' subjective assessment of the clarity, objectivity, and proactivity of the information available to them.

Transparent communication about ethical labor practices, sustainable manufacturing, and social responsibility initiatives significantly impacts consumers' purchasing intentions and their likelihood of sharing positive feedback about a brand.

When consumers acknowledge a brand's commitment to social and environmental initiatives, they tend to cultivate a stronger appreciation for the brand This recognition fosters increased trust, positive attitudes, and a greater likelihood of supporting the brand in the future.

The relationship between consumers and businesses is shaped by both the transparency of a company's actions and consumers' perceptions of those actions, particularly in less transparent situations Therefore, we suggest that green brand transparency acts as a moderator between brand sustainability and green brand equity.

H7 Green brand transparency moderates the relationship between perceived

CSR to society and green brand equity.

H8 Green brand transparency moderates the relationship between perceived

Eco-friendliness and green brand equity.

H9 Green brand transparency moderates the relationship between perceived price fairness and green brand equity.

Based on the presented hypotheses and the extant literature the research model is

Method

Procedures

A quantitative research study was conducted using an online survey to validate the proposed research framework Participants, aged 18 and older, were informed about the study's purpose and provided their consent before participating The survey comprised two sections: the first focused on demographic questions, while the second invited participants to share their experiences, opinions, and ratings regarding sustainability initiatives implemented by the brand, supported by visual aids and examples.

We conducted a survey with 437 participants using a convenience sampling method for its practicality After removing ineligible responses, we finalized 403 valid submissions, which were then analyzed for further insights.

Measurement of variables

The research variables were adapted from previous studies to align with the specific context of this research A 7-point Likert scale, ranging from (1) strongly disagree to (7) strongly agree, was used to evaluate the questionnaire items Detailed information on the variables and their respective measurement items is presented in Table 2.

Sample characteristics

Our research focuses on the green brand within the fashion industry, revealing that a significant majority of respondents (73.9%) have previously purchased green fashion products The demographic profile indicates that most participants are aged 18 to 27 years (69.2%), with a slight female majority (54.1%) The majority of respondents are students (56.3%), followed by employed individuals (32%), while the sample is highly educated, with 92.1% holding a Bachelor's degree Income levels vary, with 43.9% earning under 5 million VND When considering the importance of green factors in fashion purchases, 54.3% of respondents view it as somewhat important, and 29.8% regard it as very important.

In conclusion, our sample characteristics suggest a young, educated demographic with a substantial interest in green fashion products.

From 5 million VND to 10 million VND 75 18.6

Above 10 million VND to 15 million VND 52 12.9

Above 15 million VND to 20 million VND 48 11.9

Data analysis and results

Common method bias

In our research, we employed two approaches to evaluate the potential occurrence of Common Method Bias (CMB) We first conducted Harman’s single factor test, which indicated that 43.422% of the total variance was accounted for, suggesting a low likelihood of CMB since this percentage is below the 50% threshold established by Podsakoff and Organ.

We performed a collinearity test based on the criteria set by Hair et al (2019), which states that a Variance Inflation Factor (VIF) of 3 or lower indicates no common method bias (CMB) Our results showed that all VIF values for the latent constructs ranged from 1.00 to 2.307, indicating minimal multicollinearity and a low probability of CMB.

S D : Standard d ev ia ti o n , C R : C o m p o si te re li a b il it y S o u rc e: R es ea rc h group's w o rk

Assessment of Structural Model

The goodness-of-fit of the structural model was assessed using R-square values, which indicate the extent to which variation in each endogenous variable can be explained by the model, reflecting its explanatory power (Shmueli & Koppius, 2011) R-values are categorized as substantial (0.75), moderate (0.50), and weak (0.25) (Hcnsclcr et al., 2009; Hair et al., 2011) Additionally, a Q-squared value greater than 0 suggests predictive relevance for the model.

The Q² value serves as an indicator of predictive relevance, demonstrating the predictive power of endogenous constructs According to Hair et al (2013), values of 0.02, 0.15, and 0.35 signify weak, moderate, and strong predictive importance, respectively Utilizing blindfolding with an omission distance of seven results in Q² values exceeding zero, which reinforces the model's capability for out-of-sample prediction relevance (Hair et al., 2013).

The analysis of green brand equity revealed a significant R-squared value of 0.38, indicating that exogenous variables accounted for 38% of its variability Additionally, the model's predictive relevance was confirmed with a Q2predict value of 0.349 for green brand equity, signifying a large effect size In contrast, the R-squared values for oppositional referrals, positive referrals, and purchase intention were moderate at 0.11, 0.224, and 0.225, respectively, explaining 11%, 22.4%, and 22.5% of the variation in these constructs The corresponding Q2predict values of 0.127, 0.307, and 0.29 for oppositional referrals, positive referrals, and purchase intention indicated medium effect sizes Overall, the structural model effectively explains the variation in endogenous latent constructs and provides valuable insights into the relationships among sustainability development, green brand transparency, and consumer behavior within the green fashion industry.

Table 5 Results of endogenous latent constructs

Notes: The value of the effect size = 0.02 small; = 0.15 medium; = 0.35 Large “

Structural Model Results

Table 6 shows that only 5 out of 9 proposed hypotheses were confirmed The results are presented in the model in Figure 2.

Hypotheses Direction of paths Path coefficient p values Results

Hl cs^ GBE 0.028 0.636 Not Supported

H8 GBT X EF ->GBE 0.069 0.344 Not Supported

H9 GBT X PF — GBE 0.03 0.660 Not Supported

The hypothesis testing results provided valuable insights into the relationships between key variables in sustainable fashion branding Notably, the anticipated direct effect (H1) suggesting that perceived corporate social responsibility (CSR) influences green brand equity was not statistically significant (P = 0.028).

The study found that perceived eco-friendliness did not significantly influence green brand equity (p = 0.137, p = 0.064), leading to the rejection of hypothesis H2 However, perceived price fairness was identified as a strong predictor of green brand equity, demonstrating a significant positive effect (H3; p = 0.271, p = 0.000).

The analysis revealed that green brand equity significantly influences customer behavioral evangelism across three dimensions Notably, it has a strong positive impact on both positive referrals (H4; p = 0.474, p = 0.000) and oppositional referrals (H5; p = 0.331, p = 0.000) Additionally, a highly significant association was found between green brand equity and purchase intention (H6; p = 0.494, p = 0.000), underscoring the critical role of environmentally friendly brand perceptions in driving customers' purchasing decisions.

The study explored the mediating role of green brand transparency, revealing a significant interaction between transparency and perceived corporate social responsibility (CSR) towards society, which positively influences green brand equity (P = 0.095, p = 0.047), thus supporting hypothesis H7 In contrast, the interactions with perceived eco-friendliness (H8; p = 0.069, p = 0.345) and perceived price fairness (H9; p = 0.030, p = 0.659) were not statistically significant.

Figure 2 Research framework and results

Discussion and conclusion

Practical implications

In today's market, consumers increasingly prioritize sustainability and are more inclined to trust and engage with brands that demonstrate transparency (Yang & Battocchio, 2020) This research underscores the significance of transparent brand communication for brand managers and marketing professionals, as it enhances brand equity and encourages brand evangelism, ultimately influencing consumers' purchase intentions and advocacy for the brand.

Marketers need to understand that transparent communication about green brands is essential for fostering customer engagement and meeting consumption goals Furthermore, it is crucial to convince consumers that green brands provide greater benefits and value than other available options (Yang & Battocchio, 2020).

Research indicates that marketers must enhance transparency regarding a company's Corporate Social Responsibility (CSR) activities This aligns with findings that consumer perceptions of a corporation's transparency in production, labor conditions, and community support significantly influence their trust Such transparency can reassure companies contemplating sustainable business practices Therefore, it is essential to communicate these aspects clearly and proactively, enabling customers to access information in an objective manner.

Marketers must understand that Vietnamese customers place a high value on pricing, as perceived price fairness significantly influences green brand equity Consequently, setting excessively high prices for sustainable products is unlikely to yield a positive market response.

When marketing to Millennials and older consumers, it's crucial to recognize that they may prioritize brand choices differently than Generation Z, who are more inclined to emphasize sustainability While Millennials and those above 27 may not focus as heavily on sustainability factors, understanding these distinctions can enhance targeted marketing strategies.

Marketers should prioritize targeting the younger segment of Generation Z, as they demonstrate a greater commitment to sustainability in brands than older generations.

Limitations and future research

The current study presents limitations that highlight opportunities for future research As our research design is cross-sectional, data was gathered from respondents at a single point in time Future studies could benefit from collecting longitudinal data, especially considering the emerging nature of transparency as a field and the evolving socio-economic factors that may influence the variables under investigation.

The perceived Corporate Social Responsibility (CSR) towards society primarily focuses on community contributions and support for non-profit organizations Future studies should explore consumers' attitudes toward broader CSR dimensions, including pro-environmental initiatives across the supply chain, the protection of consumer information and privacy, and labor conditions Analyzing these diverse aspects of social responsibility is crucial for understanding their effects on consumer trust, attitudes, behaviors, and the importance of green brand transparency in enhancing green brand equity.

Furthermore, this study exclusively focuses on the fashion industry Future research may explore other emerging industries that adopt sustainability practices, such as food consumption or utilisation of green vehicles.

Aaker, D A (1991) Managing Brand Equity: Capitalizing on the value of a Brand name the free press New York, NY, 247-248.

Adams, J.s (1965) Inequity in Social Exchange Advances in Experimental Social

Psychology, 2, 267-299 hltp://dx.doi.org/10.1016/S0065-2601(08)60108-2

Adnan, A., Ahmad, A and Khan, M.N (2017) Examining the role of consumer lifestyles on ecological behavior among young Indian consumers Young

Consumers, Vol 18 No 4, pp 348-377 Retrieved from https://doi.org/10.1108/YC-05-2017-00699

Ahmad, I., Gul, A., & Shahzad, K (2019) Mediating Role of Customer Satisfaction between Corporate Social Responsibility and Customer-Based Brand Equity

Business & Economic Review, 11 (V), 123-144. https://doi.org/! 0.22547/ber/l 1.1.6

Akturan, u (2018) How does greenwashing affect green branding equity and purchase intention? An empirical research Marketing Intelligence & Planning, Vol 36 No 7, pp 809-824 https://doi.org/10.1108/MIP-12-2017-0339

Badrinarayanan, V and Laverie, D.A (2011) Brand advocacy and sales effort by retail salespeople: antecedents and influence of identification with manufacturers' brands Journal of Persona! Selling and Sales Management, 31(2), 123-140.

Bekk, M., Spốrrle, M., Hedjasie, R and Kerschreiter, R (2016) Greening the competitive advantage: antecedents and consequences of green brand equity

Berkhout, F., & Hertin, J (2001) Impacts of information and communication technologies on environmental sustainability: Speculations and evidence

Report to the OECD, Brighton, 21

Brundtland, G H (1987) What is sustainable development? Our common future, 8(9). Butt, M M., Mushtaq, s., Afzal, A., Khong, K w., Ong, F s., & Ng, p F (2017)

Integrating behavioural and branding perspectives to maximize green brand equity: A holistic approach Business Strategy and the Environment, 26(4),

507-520 Retrieved from https://joumals.sagepub.com/doi/abs/! 0.1177/21582440211036087

Cambier, F., & Poncin, I (2020) Inferring brand integrity from marketing communications: The effects of brand transparency signals in a consumer empowerment context Journal of Business Research, 109(1), 260-270 https://doi.Org/l 0.1016/j.jbusres.2019.11.060

Cheah, J., Magno, F., & Fabio Cassia (2023) Reviewing the SmartPLS 4 software: the latest features and enhancements Journal of Marketing Analytics https://doi.org/10.1057/s41270-023-00266-y

Chen, X., Memon, 11 A., Wang, Y., Marriam, I., & Tebyetekerwa, M (2021) Circular

Economy and Sustainability of the Clothing and Textile Industry Materials

Circular Economy, 5(1) Retrieved from https://www.ncbi.nlm.nih.gov/pmc/aiticles/PMC8257395/

Chen, Y.-S (2010) The Drivers of Green Brand Equity: Green Brand Image, Green

Satisfaction, and Green Trust Journal of Business Ethics, 93(2), 307-319 https://doi.org/10.1007/s 105 51 -009-0223-9

Chen, YS and Chang, C.H (2012) Enhance green purchase intentions: the roles of green perceived value, green perceived risk, and green trust Management

Decision, Vol 50 No 3, pp 502-520 Retrieved from https://doi.org/10.1108/00251741211216250

Chopdar, p K., & Paul, J (2023) The impact of brand transparency of food delivery apps in interactive brand communication Journal of Research in Interactive

Marketing, 2040-7122 https://doi.org/! 0.1108/jrim-12-2022-03 68

Connelly, B L., Cello, s T., Ireland, R D., & Reutzel, c R (2011) Signaling

Theory: a Review and Assessment Journal of Management, 37(1), 39-67 https://doi.org/10.1177/0149206310388419

Cruz, J M., & Wakolbinger, T (2008) Multiperiod effects of corporate social responsibility on supply chain networks, transaction costs, emissions, and risk

International Journal of Production Economics, //6(1), 61-74 https://doi.Org/l 0.1016/j.ijpe.2008.07.011

Cuesta-Valino, p., Gutierrez-Rodriguez, p, Sierra-Fernandez, M.-R, & Aguirre García,

M.-B (2021) Measuring a multidimensional green brand equity: a tool for entrepreneurship development British Food Journal, 123(10), 3326-3343 https://doi.org/10.1108/bfj-07-2020-0639

David Lee, J., Bahl, A., Black, G s., Duber-Smith, D c., & Vowles, N s (2016)

Sustainable and non-sustainable consumer behavior in young adults Young

Consumers, 17(1), 78-93 https://doi.org/I0.1108/yc-08-2015-00548

Delafrooz, N., & Goli, A (2015) The factors affecting the green brand equity of electronic products: Green marketing Cogent Business & Management, 2(1) https://doi.org/10.1080/23 311975.2015.10793 51

Diller, H (2008) Price fairness Journal of Product & Brand Management, Vol 17

No 5, pp 353-355 Retrieved from https://doi.org/10.1108/10610420810896103

Dinh, K c., Nguyen-Viet, B., & Phuong Vo, H N (2023) Toward sustainable development and consumption: The role of the green promotion mix in driving green brand equity and green purchase Intention Journal of Promotion

Management, 1-25 Retrieved from https://www.tandfonline.eom/doi/abs/10.l080/10496491.2023.2165209

I don't know!

Elkington, J (2013) Enter the triple bottom line In The triple bottom line (pp 1-16)

Erdem, T., & Swait, J (2001) Brand equity as a signaling Journal of consumer

Psychology, 7(2), 131-157. https://www.academia.edu/download/44147946/Brand_Equity_as_a_Signaling_ Phenomenon20160327-22305-ixkwvp.pdf

Erdem, T., & Swait, J (2004) Brand credibility, brand consideration, and choice

Journal of consumer research, 31(1), 191-198. https://academic.oup.eom/jcr/article-abstraet/31/l/191/1812026

Filip, A & Catoiu, 1 & Vranceanu, D (2010) Setting Fair Prices - Fundamental

Principle Of Sustainable Marketing Amfteatru Economic journal 12 115-128 Retrieved from https://www.econstor.eu/handle/10419/168690

ForncH, c., & Larcker, D F (1981) Evaluating structural equation models with unobservable variables and measurement error Journal of Marketing Research, /5(1), 39-50.

Gimenez, c., Sierra, V., & Rodon, J (2012) Sustainable Operations: Their Impact on the Triple Bottom Line International Journal of Production Economics, 140(\), 149-159.

Goodwin, c., & Ross, I (1992) Consumer Responses to Sendee Failures: Influence of

Procedural and Interactional Fairness Perceptions Journal of Business

Research, 25, 149-163 Retrieved from https://doi.org/10.1016/0148-2963(92)90014-3

Gorska-Warsewicz, H., Maciej Dẹbski, Fabus, M., & Marian Kovac (2021) Green

Brand Equity—Empirical Experience from a Systematic Literature Review

Sustainability, 13(20), 11130-11130 https://doi.org/10.3390/sul32011130

Gupta, s and Kumar, V (2013), “Sustainability as corporate culture of a brand for superior performance” Journal of World Business, Vol 48 No 3, pp.

Ha, M.-T (2021) Optimizing Green Brand Equity: The Integrated Branding and

Behavioral Perspectives SAGE Open, 11(3), 215 824402110360 https://doi.Org/l 0.1177/21582440211036087

Hair, J., Black, w., Babin, B.Y.A., Anderson, R and Tatham, R (2010), Multivariate data analysis: A Global Perspective., Pearson Education, Upper Saddle River, NJ.

Hair, J F., Risher, J J., Sarstedt, M., & Ringle, c M (2019) When to use and how to report the results of PLS-SEM European Business Review, 3/(1), 2-24 https://doi.org/10.1108/EBR-11-2018-0203

Hair JF, Ringle CM and Sarstedt M (2011) PLS-SEM: Indeed a Silver Bullet Journal of Marketing Theory and Practice 19(2): 139-151.

Hair JF, Ringle CM and Sarstedt M (2013) Partial Least Squares Structural Equation

Modeling: Rigorous Applications, Better Results and Higher Acceptance Long

Hair Jr, J., Hair Jr, J E, Hult, G T M., Ringle, c M., & Sarstedt, M (2021) A primer on partial least squares structural equation modeling (PLS-SEM) Sage publications.

Hanna, G.-W., Dẹbski, M., Fabus, M., & Kovac, M (2021) Green Brand

Equity—Empirical Experience from a Systematic Literature Review

Sustainability /3(20), 11130 https://doi.org/10.3390/sul32011130

Harman, H H (1976) Modern factor analysis Chicago: University Of Chicago Press. Harun, A., Prybutok, G., & Prybutok, V (2018) Do the millennials in the USA care about the fast food industry's involvement in corporate social responsibility?

Young Consumers, 19(A), 3 5 8-3 81 https://doi.Org/10.1108/yc-02-2018-00776

Henseler, J., Ringle, c M., & Sarsledt, M (2015) A new criterion for assessing discriminant validity in variance-based structural equation modeling Journal of the Academy of Marketing Science, 43(\), 115-135. https://doi.org/10.1007/s 11747-014-0403-8

Henseler J, Ringle CM and Sinkovics RR (2009) The Use of Partial Least Squares

Path Modeling in International Marketing In: Sinkovics RR and Ghauri PN

(eds) Advances in International Marketing Bingley: Emerald 277-320.

Hume, M (2010) Compassion without action: Examining the young consumers consumption and attitude to sustainable consumption Journal of World

Business, 45(A), 3 85-394 https://doi.org/10.1016/jjwb.2009.08.007

Hussain, N., Rigoni, u., & Orij, R p (2018) Corporate Governance and Sustainability

Performance: Analysis of Triple Bottom Line Performance Journal of Business

Ethics, 149(2), 411-432 https://doi.org/10.1007/sl0551-016-3099-5

Islam, T., Sheikh, z., Hameed, z., Khan, I u., & Azam, R I (2018) Social comparison, materialism, and compulsive buying based on stimulus-response-model: a comparative study among adolescents and young adults Young Consumers, 19(\), 19-37 https://doi.org/10.1108/yc-07-2017-00713

Joreskog, K G (1971) Simultaneous factor analysis in several populations

Psychometrika, 36(A), 409-426 https://doi.org/10.1007/bro2291366

Jung, s., Cho, H J., & Jin, B E (2020, April 7) Does effective cost transparency increase price fairness? An analysis of apparel brand strategies Journal of

Brand Management, https://doi.org/! 0.1057/s41262-020-00191 -w

Kahneman, D., J.L Knetsch, and R Thaler (1986) Fairness as a constraint on profit seeking: Entitlements in the market The American Economic Review, 76(4): 728-741 Retrieved from http://www.jstor.org/stable/! 806070?origin=JSTOR-pdf

Kang, J., & Hustvedt, G (2014) Building Trust Between Consumers and

Corporations: The Role of Consumer Perceptions of Transparency and Social Responsibility Journal of Business Ethics, 125(2), 253-265 https://doi.org/10.1007/s 10551-013-1916-7

Kang, s., & Hur, W.-M (2011) Investigating the Antecedents of Green Brand Equity:

A Sustainable Development Perspective Corporate Social Responsibility and

Environmental Management, / 9(5), 306-316 https://doi.org/10.1002/csr.2 81

Keller, K L (1993) Conceptualizing, Measuring, and Managing Customer-Based

Brand Equity Journal of Marketing, 57(1), 1-22 Sagepub https://doi.org/10.1177/002224299305700101

Kemp, E., Childers, C.Y and Williams, K.H (2012) Place branding: creating self-brand connections and brand advocacy Journal of Product & Brand

Khandelwal, u., Kulshreshtha, K., & Tripathi, V (2019) Importance of

Consumer-based Green Brand Equity: Empirical Evidence Paradigm,

Lai, C.-S., Chiu, C.-J., Yang, C.-E, & Pai, D.-C (2010) The Effects of Corporate

Social Responsibility on Brand Performance: the Mediating Effect of Industrial Brand Equity and Corporate Reputation Journal of Business Ethics, 95(3),

Leitch, s R (2017) The transparency construct in corporate marketing European

Journal of Marketing, 51(9/10), 1503-1509. https://www.emerald.eom/insight/content/doi/l 0.1108/EJM-07-2017-0456/full/ html

I don't know!

Liu, Y, Eisingerich, A B., Auh, s., Merlo, o., & Chun, H E H (2015) Service Firm

Performance Transparency Journal of Service Research, 18(4), 451-467 https://doi.org/! 0.1177/1094670515584331

Longoni, A., Golini, R and Cagliano, R (2014) The role of new forms of work organization in developing sustainability strategies in operations Internationa/

Journal of Production Economics, Vol 147 No part A, pp 147-160 https://doi.Org/l 0.1016/j.ijpe.2013.09.009

Majeed, M., Shaibu Baanni Azumah, & Asare, c (2022) Drivers of Green Brand

Equity and Green Purchase Intention in Emerging Markets Palgrave Studies of

Marketing in Emerging Economies, 143-165 https://doi.org/10.1007/978-3-030-82572-0_7

McAlexander, J.H., Schouten, J.w and Koenig, H.E (2002) Building brand community Journal of Marketing, 66(1), 38-54.

Mehdikhani, R., & Valmohammadi, c (2021) The effects of Green brand equity on green word of mouth: The mediating roles of three green factors Journal of

Business & Industrial Marketing, 3 7(2), 294-308 doi: 10.1108/jbim-03-2020-0166

Mohd Yasin, N., Nasser Noor, M., & Mohamad, o (2007) Does image of country-of-origin matter to brand equity? Journal of Product & Brand

Mohr, L A., Webb, D J., & Harris, K E (2017) Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on

The study published in the Journal of Consumer Affairs explores buying behavior, highlighting the importance of understanding consumer motivations and decision-making processes In another significant work by Murray and Vogel (1997), the authors utilize a hierarchy-of-effects approach to assess how corporate social responsibility (CSR) initiatives influence public perception and goodwill towards a company Their research emphasizes the contrasting financial and non-financial impacts of CSR, suggesting that effective CSR strategies can enhance a firm's reputation and consumer loyalty.

Naderi, I., & Van Steenburg, E (2018) Me first, then the environment: young

Millennials as green consumers Young Consumers, 19(3), 280-295 https://d0i.0rg/l 0.1108/yc-08-2017-00722

Newman, K p., & Brucks, M (2018) The Influence of Corporate Social

Responsibility Efforts on the Moral Behavior of High Self-Brand Overlap

Consumers Journal of Consumer Psychology, 28(2), 253-271. https://doi.org/10.1002/jcpy 1027

Ng, p F., Butt, M M., Khong, K w., & Ong, F s (2013) Antecedents of Green

Brand Equity: An Integrated Approach Journal of Business Ethics, 121(2),

Oh, H (2000) The Effect of Brand Class, Brand Awareness, and Price on Customer

The article discusses the relationship between brand symbolism and brand evangelism, emphasizing the role of consumer brand identification, with evidence drawn from the Starbucks Coffee Brand It highlights how these elements contribute to understanding consumer behavior and intentions within the hospitality and tourism sector The findings are published in the Journal of Hospitality and Tourism Research, indicating the significance of these concepts in promoting sustainable practices in branding.

15(2), 1684 doi:10.3390/su!5021684 p Becerra, E., & Badrinarayanan, V (2013) The influence of Brand Trust and brand identification on brand evangelism Journal of Product & Brand Management, 22(5/6), 371-383 doi: 10.1108/jpbm-09-2013-0394

Park, J.-A., Sung, J.-M., Son, J.-M., Na, K., & Kim, S.-K (2019) Athletes’ brand equity, spectator satisfaction, and behavioral intentions Asia Pacific Journal of

Marketing and Logistics, 31(2), 541-558 doi:10.1108/apjml-05-2018-0176

Parris, D L., Dapko, J L., Arnold, R w., & Arnold, D (2016) Exploring transparency: A new framework for Responsible Business Management

Patterson, p and Spreng, R (1997) Modelling the Relationship between Perceived

Value, Satisfaction & Repurchase Intention in a Business-to-Business, Service Context: An Empirical Examination International Journal of Service Industry

Pimentel, R.w and Reynolds, K.E (2004) A model for consumer devotion: affective commitment with proactive sustaining behaviors Academy of Marketing

Podsakoff, p M., & Organ, D w (1986) Self-Reports in Organizational Research:

Problems and Prospects Journal of Management, 12(4), 531-544 https://doi.org/10.1177/01492063 8601200408

Punyatoya, p (2014) Linking Environmental Awareness and Perceived Brand

Eco-friendliness to Brand Trust and Purchase Intention Global Business

Review, 15(2), 279-289 Retrieve from https://doi.org/10.1177/0972150914523572

Rambocas, M., Kirpalani, V M., & Simms, E (2018) Brand equity and customer behavioral intentions: A mediated moderated model, International Journal of

Saari, u A., Baumgartner, R J., & Makinen, s J (2017) Eco-Friendly Brands to

Drive Sustainable Development: Replication and Extension of the Brand

Experience Scale in a Cross-National Context Sustainability, 9 no 7: 1286 Retrieved from https://doi.org/10.3390/su9071286

Sansome, K., Wilky, D., & Conduit, J (2024) Beyond information availability:

Specifying the dimensions of consumer perceived brand transparency Journal of Business Research, 170, 1143 5 8-1143 5 8. https://doi.Org/10.1016/j.jbusres.2023.l 143 5 8

Seongho Kang & Won-Moo Hur, (2012) Investigating the Antecedents of Green

Brand Equity: A Sustainable Development Perspective," Corporate Social

Responsibility and Environmental Management, vol 19(5), pages 306-316,

Retrieved from https://doi.org/10.1002/csr.281

Seuring, s., Sarkis, J., Mu ller, M and Rao, p (2008), “Sustainability and supply chain management -an introduction to the special issue”, Journal of Cleaner

Production, Vo\ 16 No 15, pp 1545-1551. https://doi.org/10.1016/j jclcpro.2008.02.002

Sharma, M., & Joshi, s (2019) Brand sustainability among young consumers: an

AHP-TOPSIS approach Young Consumers, 20(4), 314-337. https://doi.org/10.1108/yc-12-2018-0914

Shmueli G and Koppius OR (2011) Predictive Analytics in Information Systems

Spence, M (1973) Job Market Signaling The Quarterly Journal of Economics, 87(3),

355-374 https://www.jstor.org/stable/1882010

Tingchi Liu, M., Anthony Wong, I., Shi, G., Chu, R., & L Brock, J (2014) The impact of corporate social responsibility (CSR) performance and perceived brand quality on customer-based brand preference Journal of Services

Marketing, 28(3), 181-194 https://doi.org/10.1108/jsm-09-2012-0171

Tran (2023) emphasizes the significance of environmental reputation in bolstering green brand equity The study highlights the critical roles of green brand image, green brand trust, and green brand loyalty in enhancing a brand's sustainable appeal By fostering a positive environmental reputation, brands can effectively strengthen consumer perceptions and loyalty, ultimately driving business success in a competitive market.

Turker, D (2009) Measuring Corporate Social Responsibility: A Scale Development

Study Journal of Business Ethics, 85(4), 411-427. https://doi.org/10.1007/s 10551 -008-9780-6

UN Climate Change (2018) UN Helps Fashion Industry Shift to Low Carbon United

The United Nations is actively supporting the fashion industry in its transition to low-carbon practices, emphasizing sustainability and environmental responsibility Research by Van Den Bos et al (1998) highlights the significance of fair processes in evaluating outcomes, indicating that perceptions of fairness can influence satisfaction and decision-making in various contexts This underscores the importance of equitable practices in promoting positive change within the fashion sector.

Psychology, 74(6), 1493-1503 Retrieved from https://doi.Org/10.103 7/0022-3 514.74.6.1493

Ngày đăng: 14/03/2025, 15:11

TỪ KHÓA LIÊN QUAN

TÀI LIỆU CÙNG NGƯỜI DÙNG

TÀI LIỆU LIÊN QUAN

🧩 Sản phẩm bạn có thể quan tâm