Internship report major international business administration organize the delivery of goods at cat tan transport trading service co , ltd

HO CHI MINH CITY UNIVERSITY OF FOREIGN LANGUAGES — INFORMATION TECHNOLOGY FACULTY OF BUSINESS ADMINISTRATION INTERNSHIP REPORT Major: International Business Administration Organize

HO CHI MINH CITY UNIVERSITY OF FOREIGN LANGUAGES —

INFORMATION TECHNOLOGY

FACULTY OF BUSINESS ADMINISTRATION

INTERNSHIP REPORT Major: International Business Administration

Organize the delivery of goods at Cat Tan Transport

Trading Service Co., Ltd

Student’s name: Ngo Xuan Phung ID: 20DH121088

Class: KQ2003

Course: 2020-2024

HCMC, August 2023

Table of Contents INTRODUCTION:

1.Reason for choosing the topic

2.Research purpose

3.Objective and scope of research

4 Research Methodology

Theme structure: 3 chapters

CHAPTER 1: INTRODUCTION OF CAT TAN TRANSPORT TRADING SERVICE CO., LTD

1.1 History of formation and development

1.2 Functions, tasks, lines of business

1.3 Organizational structure

1.3.1 Organizational chart

1.3.2 Functions and responsibilities of the management apparatus

1.4 Human resources situation

1.5 Overall assessment of production and business results in 2020 and 2021 CHAPTER 2: ORGANIZE THE DELIVERY OF EXPORT GOODS AT CAT TAN TRANSPORT TRADING SERVICE CO., LTD

2.1 Negotiate and sign service contracts with customers

2.2 Parties involved in the export process

2.3 Analysis of the delivery process at Cat Tan Transport Trading Service Co., Ltd 2.3.1 Negotiating and signing service contracts with customers

2.3.2 Preparing documents and service the goods

2.3.3 Sending pre-alert tp forgein agents

2.3.4 Monitoring and controlling shipment status

2.3.5 Finalizing and keeping record

2.4 Advantages and disadvantages of Cat Tan Transport and Trading Service Co., Ltd in the process of performing export forwarding activities

2.4.1 Advantages

2.4.2 Disadvantages

CHAPTER 3: SOME RECOMMENDATIONS FOR SOLUTIONS TO IMPROVE THE EFFICIENCY OF EXPORT CARGO FORWARDING ACTIVITIES OF CAT TAN TRANSPORT TRADING SERVICE CO., LTD

3.1 Development orientation of the company

3.2 Some recommendations for solutions to improve the efficiency of export cargo forwarding activities of Cat Tan Transport and Trading Service Co., Ltd

CONCLUSION

ABSTRACT With that dilemma, Logistics is a short language that provides the best answer ,as well as the most optimal solution to the problem, indicated above Logistics 1s involved in the process of optimizing production by gathering and processing information and planning input materials And, when selecting a provider, the most crucial consideration 1s how the goods will be returned: what shipping method will be used? How do import and export procedures, as well as customs clearance of goods, work? And how will things be delivered to the warehouse? What are the consumer distribution channels? Logistics also assists in the recovery and processing of completed products and waste products from the manufacturing process to maximize economic efficiency So all of those Logistics activities can be completed Thus, in addition to meeting basic necessities, logistics operations play an enormously significant role in modern life, in the growth of the industrialization and modernization market, and in contributing to the process of globalization The circulation and distribution of goods increase faster and easier, particularly in reaction to the industrial revolution trend In import and export business activities, the completion of logistics solutions is critical exports of enterprises

In recent years, the logistics service business in Vietnam has played an essential role in the process of economic integration and development, accounting for 20.9% of the country's GDP After 11 years of WTO membership, Vietnam's logistics service market has seen a positive shift, with the number of firms engaged in the industry expanding swiftly and at a high pace However, foreign corporations account for 70-80% of the market share in Vietnam for logistical services This is one of the barners that

Vietnamese firms face while providing package services to customers Because Vietnamese firms are too young and inexperienced in the worldwide market compared to foreign enterprises, they solely provide logistics services in the United States and a few other nations 1n the region

INTRODUCTION

1.Reasons choose the topic:

During my studies and training at the Faculty of International Business of the University

of Foreign Languages and Informatics in Ho Chi Minh City, I was exposed to and equipped myself with theories, economic theories, and lectures from teachers on professional issues such as import-export, transportation, and forwarding as well as finance, human resources, marketing, and production The most pressing and practical challenge for businesses today 1s streamlining the process of transferring goods from manufacturing to ultimate consumers to develop effective and safe communication Investigate and provide solutions to improve So the question 1s, how can items be transported safely, inexpensively, and promptly from the manufacturer to the point of distribution? These are also the primary reasons why Vietnamese logistics firms are currently considerably less competitive than multinational enterprises With Vietnam's import and export activities expanding, domestic trade expanding, and demand for logistics services increasing, this is an issue that requires special attention and

remediation to avoid issues to reduce losses to the sector that is regarded as a key service sector of the economy About the practical and pressing issues described above, I work at

a company that provides logistics services and thus understand some of the difficulties and obstacles in today's logistics activities for businesses Con Ong Logistics Joint Stock Company in particular, and Vietnam in general In today's market, where businesses confront severe competition, the company will surely experience challenges but will continue to improve service quality to perfect the most optimal logistical solution for consumers I chose the topic "Solutions to complete the logistics service business at Con Ong Logistics Jomt Stock Company” based on my knowledge, talents, and time working

at the company This is also an opportunity for me to learn more about the company's logistics services and contribute some of my knowledge in the form of proposals for solutions to improve business operations The company provides logistics services

2 Research purpose

Lear about the company's origins, history, and current activities

From actual actions, papers, statistics, and information provided by the company, to conducting research and using professional knowledge obtained in school to create comparisons, comments, and reviews on the efficiency and measures to overcome challenges as well as improve the efficiency of the container freight forwarding process

3 Objective and scope of research

The internship report will explain the procedure of delivering imported items via various shipping options evaluating and commenting on imported and exported products produced in 2017 and 2018 The research also highlights the similarities and differences between forwarding and forwarding procedures, as well as the current status, benefits, and drawbacks of forwarding in the contemporary Vietnamese economy

4 Research methodology

In this report, I will present and remark on each process connected to the functioning of Cat Tan Transport Service Trading Co., Ltd based on theory and practical observations Then, provide assessments and improvement plans for the delivery process to increase quality and solve challenges experienced by the company (Preface to Cargo Delivery Process Internship Report) The logical technique specifies various criteria for evaluating the company's delivery and management of import documents Furthermore, the paper examines the flaws that remain in the process of adopting the document

procedures Statistical method that uses specific corporate data to make analysis and comments quicker and more accurate

CHAPTER 1; INTRODUCTION OF CAT TAN TRANSPORT TRADING SERVICE CO., LTD

1.1.History of Company

Cat Tan Transport Service Trading Corporation Limited is a corporation that imports, exports, and distributes interior decoration supplies Cat Tan has successfully established its place in the domestic and international markets by offering high-quality and distinctive items The corporation delivers to the market a distinguished and diverse portfolio Cat Tan is a well-known distributor and wholesaler in the Vietnamese furniture and shipping services industries Customers will be introduced to their iconic and premium brands The company primarily sells furniture, machines, and other materials to businesses, high-end restaurants, and high-class hotels Cat Tan currently has a statewide distribution infrastructure and exports to other nations in the region The company not only manufactures high-quality furniture but also offers one-of-a-kind experiences by combining natural components and cutting-edge technology Cat Tan 1s devoted to meeting environmental and social standards throughout the manufacturing and commercial processes The organization consistently prioritizes client happiness and interests, and it creates the ideal conditions for employees to develop and improve their talents Cat Tan is certain that with an experienced team and dedicated and creative employees, she will continue to provide great products and experiences to customers in the future

1.2 Functions,tasks,lines of business

The main responsibilities of Cat Tan Import-Export Joint Stock Company are as follows: Investigating market supply and demand rules for the kinds of products the company sells

in order to develop a consumption strategy that satisfies consumer wants meet consumer demand while achieving outstanding business efficiency

- Fully and strictly implementing the current state policies and regimes, as well as the Ministry of Trade's guiding circulars and regulations

-Protecting the environment, ensuring political security, and social order per state rules under the company's management

Lines of business

The following business lines are listed on the business registration certificate for Cat Tan Transport Trading Service Company, an import-export and trade company:

-Trading in supplies (except for protective drugs, plants, )

-Trading in supplies for interior design and construction

-Sanitary ware manufacturing and assembly;

-Freight forwarding and transportation services;

-Purchasing agents, copy agents, and consignment of goods

1.3 Organizational Structure

Because it only handled import-export and commercial operations when it was first established, the company's apparatus structure consisted of only four departments: administrative, accounting, sales, and department However, due to the company's expansion, which is essentially the creation of a business (exporting labor to work abroad), the corporation has a new chamber, which is the labor export department Since

2006, thanks to the Viglacera Import-Export Joint Stock Company model, the company's

activities have been organized compactly and efficiently, reducing intermediaries and

focal points and increasing autonomy

1.3.1 Organizational chart

Director

sales Deputy Director in

Charge of Import and Export

1.3.2 The management system's duties and responsibilities

The firm's director and deputy directors make up the board of directors, which is in

charge of directing all company operations through qualified departments

The director of the company 1s legally responsible for all corporate operations in accordance with the firm's organizational and operating charter The director also has the following responsibilities and authority The highest executive authority in the company

is held by the director;

-Decisions on the mobilization, hiring, firing, praising, and disciplining of Deputy Directors, Heads of Finance and Accounting Departments,

- Establish strategies to bolster and develop new affiliated units and management infrastructure - Decide on the mobilization, appointment, dismissal, discipline, and commendation of the company's Deputy Branch Managers and Deputy Heads of the Operations Department

-Keeping an eye on how the connected units are carrying out their planning

responsibilities for asset management, workplace safety, and health, as well as other operational matters in order to modify the business plan chores between the affiliated units and all personnel

-Implement legal tax payment requirements and state budget payments; Submit to inspection and oversight by qualified state agencies in the performance of their executive tasks; Authorize the company's first deputy director to fill in for him if he 1s away for more than five days The company's deputy director is the individual who assists the director in managing one or more business operations areas as assigned by the director and is responsible to the director and the law for the assigned tasks Along with the company's director, there are two deputy directors:

Deputy Director in Charge of Import and Export

- Examine the annual import-export plan developed by the import-export center and report to the Director to propose measures and resources to ensure plan implementation;

-Spme other responsibilities assigned directly by the corporate director

Deputy Director of Sales

-As the person who assists the Company's Director in carrying out all business activities related to the company's Viglacera goods, 1s accountable to the Company's Director for all business activities in the region Norther provinces;

- doing work on behalf of the company's director when approved;

- directing administrative work;

-A variety of other jobs assigned by the direct director:

-Checking and supervising the supply of goods to the branch only;

-Developing a research plan, organizing the implementation of market expansion; -Developing plans and implementing Hoan’'s business in the short and long term; -Collecting and processing market information, even from time to time, to make correct and timely business decisions;

-Organizing and operating the business center to ensure monthly, quarterly, and annual revenue VIS plans; The company's helping apparatus includes expert departments in addition to the BOARD OF DIRECTORS

1.4.1.Main organizaton room

Functions

Advise corporate executives on how to manage the following areas of work:

organization, administration, labor, salary, training, protection, security, and defense, as well as the execution of regimes and policies for company labor Duties include: -Perform labor organization;

-Management of labor norms and wages;

-Implementation of state regimes and policies for employees;

-Admunistrative work;

-Protection of order and safety, primary health care for employees;

-Manage seals per state regulations;

-Manage and operate the means of work for the company's employees;

-Prepare company conferences and seminars, welcome, guide, and arrange working schedules for guests who come

Advise the firm's Director on how to apply the Ordinance on Statistical Accounting and the Charter of the State's Accounting Organization at the company, as well as how to structure the rigorous management and use of the company Essentially, the company's funds and assets

Mission:

-Checking the status of production and business plans, financial revenue and spending plans, receipts and payments, asset preservation and use, supply, capital, and business fees Detect and prevent theft, waste, and infractions of state policies, disciplinary regimes, and economic and financial regulations;

- monitor and control the company's financial activities

-Have the right to report irregularities in the company's economic and financial management to superiors or judicial authorities

1.4.3.Function of the Business Center:

Join the company's business director, arrange and manage the market and system of product consumption plans, integrate the company's operations, meet market demand, and enhance efficiency

- Create and implement short and long-term business plans for the company

-Learn, exploit, collect, and process information about the market and prices at all times

to make correct and timely decisions in product consumption;

-Establish plans, manage, and collect debts;

-Having a plan to deploy and expand the market that 1s strictly followed In order, the regular, and continuous operation to maintain the company’s reputation and increase the company's market share;

- Proposing to leaders measures to increase the company's market share;

-Organization, implementation, and development of advertising, marketing, and building strategies, as well as company objectives Relationship:

-Coordinating with the administrative organization department in labor organization and administrative work;

-Coordinating with the import-export center in product consumption

1.4.4 Import-Export Center Function:

Duties:

-Perform the company's import and export work;

-Create an annual import-export plan and present it to the Deputy Director in charge of assessing and reporting to the Director to suggest measures and resources to ensure plan implementation;

Relationship:

-Coordinating with the administrative department in the archiving, transferring, and archiving of import and export documents

1.5 Overall assessment of production and business results in 2019 and 2021

Business Performance of Cat Tan Trading Co., Ltd

Unit: VND

Revenue from sales of goods and | 77.298.406.29 | 95.784.400.924 | 60.663.586.431 provision of services 8

The deduction from revenue 500.000 0 0

Net revenue from sales of goods | 77.295.906.28 | 95.444.400.663 | 60.393.586.121 and provision of services 8