Businesses that understand and apply effective strategies can successfully navigate and prosper in a new business climate, otherwise failing to adapt to a changing business environment
Trang 1THUONG MAI UNIVERSITY FACULTY OF BUSINESS ADMINISTRATION
DISCUSSION
SUBJECT: PROFESSIONAL ENGLISH 1
Topic:
HOW TO ADAPT TO A NEW BUSINESS ENVIRONMENT ?
Lecturer : Dang Thi Khanh Ha
2023 - 2024
Trang 2TASK ASSIGNMENT TABLE AND PERFORMANCE EVALUATION OF
MEMBERS - GROUP 1
Comments (for
1 | Bui Ngoc Anh Section II (3)
2 | Chu Ngoc Anh Powerpoint
3 | Lé Phuong Anh | Section III
4 | Lé Tuan Anh Word + Intro + Conclusion
5 | Lé Va Minh Anh | Section I (1+2)
6 | Nguyén Thi Anh | Section I
Trang 3
MEETING MINUTES - GROUP 1 Time: From 9:00 PM to 9:45 PM
Place: Google Meet
Date: 20/09/2024
Members: 6/6
Contents for discussing:
Y Contributing ideas How to adapt to a new business environment?
Y Building outline system
Y Dividing the task for members of group 1 Conclusion:
The tasks of the members are agreees as follows:
- Nguyén Thi Anh: Section I
- Lê Vũ Minh Anh: Section I (1+ 2)
- Bui Ngoc Anh (Leader): Section I (3)
- Lê Phương Anh: Section II
- Lê Tuân Anh: Word + Intro + Conclusion
- Chu Ngoc Anh: Powerpoint
Group leader
Anh
Bui Ngoc Anh
Trang 4TABLE OF CONTENTS MEETING MINUTES 16/100 2 I6N:40)9)8 9916) 4
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Trang 5INTRODUCTION The "new business environment” refers to modern and constantly changing business conditions, shaped by fast advances in technology, globalization, changing
customer preferences, and growing competition Key factors include digital transformation, sustainability, social responsibility, innovation, and flexible workforces In this environment, businesses must adapt and innovate to survive and
grow
Adaptability is very important for business success because it helps companies stay flexible when markets and customer needs change, keeping them competitive It also allows businesses to use new technologies and ideas to work more efficiently In difficult situations like economic downturns or pandemics, adaptable businesses can quickly adjust to protect their operations and survive in uncertain times
Businesses that understand and apply effective strategies can successfully
navigate and prosper in a new business climate, otherwise failing to adapt to a
changing business environment can have significant consequences for a company
Trang 6BODY SECTION I: DEFINITIONS
1 Analyze “new business environment” and define relevant factors
The business environment comprises all internal and external factors that impact a company's functioning Internally, it includes employees, management, and operations Externally, factors such as customer needs, market demand government
policies, technological advancements, economic fluctuations, and social trends play
significant roles This environment is dynamic, constantly evolving, and directly influences a company's strategic decisions, operational efficiencies, and overall performance By understanding the business environment comprehensively, organizations can anticipate changes, identify opportunities for growth, mitigate risks,
and align their strategies to achieve sustainable success in a competitive marketplace
Adaptability to these diverse influences is key to thriving amidst evolving business landscapes
The new business environment is shaped by a combination of technological, economic, regulatory, social, and environmental factors Companies must continuously adapt to these evolving conditions by embracing innovation, staying compliant with new regulations, and aligning with consumer expectations for sustamability and
corporate responsibility The ability to navigate these changes will determine a
business's success in an increasingly competitive and unpredictable global market Technological advancements refer to the ongoing innovations in science and technology that enhance business and societal operations These include automation, artificial intelligence (Al), cloud computing, big data, and the Internet of Things (IoT) These technologies enable companies to optimize production processes, increase efficiency, and create new products or services However, they also pose challenges, such as the need for substantial investment and the difficulty of acquiring the necessary skills As technology advances rapidly, businesses must adapt to stay competitive, integrating these tools to improve productivity, decision-making, and
customer engagement
Economic factors are various macroeconomic variables that influence the overall business landscape, including inflation, economic recession, Firstly, inflation leads to an increase in the prices of goods and services, which can elevate production
Trang 7costs and reduce consumer purchasing power Secondly, during an economic recession, the economy slows down, resulting in decreased consumer demand and investment These factors directly impact a company's profitability, operating costs, and competitive advantage Businesses must continually monitor economic conditions and develop strategies to navigate fluctuations, maintain liquidity, and manage risk Changes in laws and regulations refer to the enactment or amendment of legal frameworks that businesses are required to adhere to These changes can span a broad spectrum of areas, such as data privacy, environmental protection, and labor standards
To prevent penalties and reputational harm, businesses must keep abreast of these
evolving regulations Failure to comply can lead to fines, lawsuits, or lost business, underscoring the importance of regulatory compliance
Sociodemographic changes refer to shifts in population demographics,
consumer behavior, and societal values These factors include changes in lifestyles and
values, an aging population, diversity, and inclusion Consumers increasingly prioritize sustainability, ethical practices, and corporate social responsibility (CSR) in
their purchasing decisions In many countries, the workforce is aging, creating
challenges for companies in terms of productivity, retention, and adapting to new skill needs Businesses are facing growing pressure to foster more diverse and inclusive
workplaces Companies that embrace diversity in hiring and decision-making often
benefit from increased innovation and broader perspectives These changes require businesses to adjust their marketing strategies, workforce policies, and corporate culture to meet the evolving needs and expectations of both customers and employees
2 The impact on the industry and specific business
The healthcare industry is undergoing a significant transformation driven by technological advancements and demographic shifts Telemedicine, wearable devices, and personalized medicine are reshaping healthcare delivery The integration of Al and big data in diagnostics and treatment is improving patient outcomes and reducing costs Additionally, the aging global population is creating a growing demand for healthcare services and products However, stringent regulations and rising costs
present significant challenges for healthcare providers Hospitals and medical centers
must comply with data privacy regulations and invest in new technologies to enhance operational efficiency
Trang 8The financial services industry 1s experiencing disruption due to the rise of fintech and changing consumer expectations Digital banking, blockchain, and mobile payment systems are creating new growth opportunities, improving accessibility, and enhancing customer convenience Financial institutions that adopt these technologies will gain a competitive advantage in improving customer satisfaction and expanding their market reach Traditional banks, however, face intense competition from fintech
companies offering more innovative solutions Furthermore, the regulatory landscape
in the financial sector is evolving rapidly, with new regulations aimed at preventing fraud, protecting data, and promoting transparency Investing in information security has become imperative
The retail industry is being profoundly impacted by the shift towards e-
commerce and changing consumer behaviors The growth of online shopping, coupled
with digital payment systems and Al-powered personalized shopping experiences, presents new growth opportunities Retailers that adopt an omnichannel strategy,
combining online and in-store experiences, will gain a market advantage However, traditional brick-and-mortar stores are facing declining foot traffic as consumers increasingly prefer online shopping Additionally, global supply chain disruptions have made inventory management more challenging
The travel and hospitality industry 1s one of the sectors most severely affected
by global events, such as the COVID-19 pandemic and economic fluctuations As travel restrictions ease, businesses that adopt digital technologies, such as contactless payments, online bookings, and Al-powered personalized experiences, can attract more customers The trend towards sustainable tourism also presents opportunities for businesses focused on sustainability and offering eco-friendly travel experiences However, the travel and hospitality industry must adapt to new safety and hygiene regulations, while managing customer expectations regarding health and safety
Moreover, economic downturns and inflation can reduce consumer spending on travel,
making industry recovery more challenging
The new business environment is reshaping industries and sectors worldwide Technology, economic fluctuations, regulatory changes, and socio-environmental
factors are driving disruption and innovation Businesses and industries that adapt to
these changes by embracing new technologies, prioritizing sustamability, and meeting
Trang 9consumer needs will find opportunities for growth, while those that fail to adjust may
face the risk of falling behind
3 Identify potential challenges and opportunities
The modern business environment is undergoing unprecedented transformations The rapid advancement of technology, economic globalization, and the swift evolution of consumer behavior have created a completely new landscape for businesses To survive and thrive in this context, enterprises must continuously adapt and innovate
Businesses need to seize the opportunities presented by the new business environment to create innovative products and services, enhance customer
experiences, and improve operational efficiency Firstly, businesses should leverage
technology to drive innovation and growth For instance, Al can be applied in various fields such as customer service, manufacturing, and marketing, enabling businesses to automate processes, analyze data, and make more informed decisions Technology provides countless tools for businesses to develop new products and services, personalize customer experiences, and enhance operational efficiency Secondly, globalization offers businesses the opportunity to access new markets, expand operations, and diversify revenue streams Thirdly, businesses can better interact with
customers Social media channels and big data allow businesses to gain a deeper
understanding of their customers, enabling them to develop more effective marketing strategies
In addition to these opportunities, businesses in the new business environment
also face numerous challenges Firstly, businesses will encounter fierce competition
due to the surge of startups and global competition, making the market more dynamic than ever Secondly, businesses must contend with economic fluctuations, as macroeconomic factors such as inflation, exchange rates, and political instability can
significantly impact business operations Thirdly, there is the risk of cyberattacks, as increasingly sophisticated cyber threats endanger data security and business
operations Lastly, there are growing demands for corporate social responsibility
Customers are increasingly concerned about social and environmental issues, requiring
businesses to take concrete actions to contribute to the community
Trang 10The new business environment sets higher standards for businesses To
succeed, businesses must continuously innovate, adapt to market changes, and develop
appropriate business strategies By seizing opportunities and overcoming challenges, businesses can achieve sustainable growth in the future
ENVIRONMENT
1 List of methods
Adapting to a new business environment is crucial for long-term success Adapting to changes in the business environment and market trends requires a
combination of skills, including strategic thinking, innovation, risk management, and agility Organizations need to be able to analyze data, identify new opportunities, develop new strategies, and execute those strategies quickly and effectively
Overall, adapting to a new business environment and market trends is a critical
skill for entrepreneurs to master in order to build successful and sustainable
businesses By staying aware of changes in the market, embracing innovation and
experimentation, and building a culture of adaptability and resilience, they can
position themselves to thrive in a constantly evolving business landscape Here are some strategies that entrepreneurs can use to help them adapt to changes 1n the market:
Y Continuous Learning and Development Agile Business Model
Customer-Centric Approach
v
v
Y Strategic Partnerships
Y Technological Adaptation
v Risk Manapement
2 Strength of each methods
2.1, Continuous Learning and Development
A culture of adaptability is essential for businesses that want to be able to respond
quickly and effectively to something new in the market This means fostering a culture
of continuous learning and development, encouraging experimentation and risk-taking,
and building a team that is comfortable with changes