Subject outline subject mgt201 organisational behaviour

if ee university of achievers SUBJECT OUTLINE Subject: MGT201 Organisational Behaviour Semester: September 2023 Semester Subject Lecturer: Email: Subject Convenor: Dr Ooi Kok Kee

if ee

university of achievers

SUBJECT OUTLINE

Subject: MGT201

Organisational Behaviour Semester: September 2023 Semester

Subject Lecturer:

Email:

Subject Convenor: Dr Ooi Kok Kee

11 Pages including the Cover Page

PRE-REQUISITE:

MGT101 PRINCIPLES OF MANAGEMENT

SYNOPSIS

The subject emphasizes on the behaviour and management of people in work situations The focus is based on the management perspective on organizational behaviour It identifies the problems associated with the management of human behaviour It illustrates the process of managing people in the work place to deal with problems and issues at the individual, groups and organizational levels and on their interactions And it also emphasizes on the application of concepts, theories and insights of organizational behaviour

LEARNING OBJECTIVES

Upon completion of this subject, students should be able to:

CLO1 | Examine the concepts, principles and theories related to the study of

organisational behaviour (C3, PLO1)

CLO2 | Discuss key organisational behavioural aspects within organisation (A3,

PLOS)

CLO3 | Analyse organisational behaviour issues using organisational behaviour

concepts, principles and theories (C4, PLO2)

PRESCRIBED TEXTBOOK

Robbins, S.P & Judge, T.A (2022) Organisational Behaviour, 19" edition Harlow,

England: Pearson Education

RECOMMENDED REFERENCE

Buchanan, D.A., & Huezynski, A.A (2019) Organizational Behaviour 10th edition Harlow, England: Pearson Education Limited

Steven McShane and Mary Ann Von Glinow (2020), ISE Organizational Behavior, 9th

edition, McGraw-Hill Education

ADDITIONAL REFERENCES

Journal of Organizational Behaviour

Administrative Review Quarterly

Harvard Business Review

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¢ Make use of Database - the electronic library, made available by HELP Library Portal at: http://library help.edu.my/resources/online-databases html

Subject Outline / Teaching Plan

Department

Lecturer

Week

: Business Studies Subject Code : MGT201 : Dr Ooi Kok Kee Subject Title : Organisational Behaviour

Lecture Topic References Introduction: What is Organisational Behaviour Robbins, & Judge (OB)? The discipline and scope of Organisational

Behaviour

Importance of interpersonal skills in the workplace

Define OB

Value to OB of systematic study

Major behavioural science discipline that contribute to

OB

Reasoning of why few absolutes apply to OB

Managers’ challenges and opportunities in applying organisation concepts

Chapter 1

Diversity in organizations

Two major forms of workplace diversity

Workplace discrimination undermines organisational effectiveness

Key biographical characteristics are relevant to OB

Discretionary characteristics factors in OB

Relevance of intellectual and physical abilities to OB

Organisations management of diversity culturally

Robbins, & Judge Chapter 2

Attitude and Job Satisfaction

The three components of an attitude

Relationship between attitudes and behaviour

Major job attitudes

Define job satisfaction

Summarise main causes of job satisfaction

Outcomes of job satisfaction

Employees responses to dissatisfaction

Robbins, & Judge Chapter 3

4&5

e Differentiate between emotions and moods

e Identify the sources of emotions and moods

e Show the impact emotional labour has on employees

Describe affective events theory

Describe emotional intelligence

Identify strategies for emotion regulation

Apply concepts about emotions and moods to specific

OB issues Robbins, & Judge

Chapter 4

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Personality and Values

Personality, its measurement and the factors that shaped it

Strengths and weaknesses of the Myers-Briggs Type Indicator (MBTI) personality framework and the Big Five model

The concepts of Core Self-Evaluation (CSE), Self+

Monitoring and Proactive Personality contributing to the understanding of personality

The affect of situation on personality and prediction of behaviour

Terminal and Instrumental values

Person-job fit and person-organisation fit

Hofstede’s five value dimensions and the GLOBE framework

Robbins, & Judge Chapter 5

Perception and Individual Decision Making

Factors that influence perception

Attribution theory

Link between perception and decision making

Rational model of decision making, bounded rationality and intuition

Individual differences, organisational constraints and influence on decision making

The three ethical decision criteria

The three-stage model of creativity

Robbins, & Judge Chapter 6

MID SEMESTER EXAMINATION

Motivation: From Concepts to Applications

Job characteristics model, motivation and changing work environment

Job redesigning

Specific alternative work arrangements and employee motivation

Employee involvement measures and employee motivation

The different types of Variable Pay programmes and employee motivation

Flexible benefits as a motivator

Motivational benefits as a motivator

Motivational benefits of intrinsic rewards

Robbins, & Judge Chapter 7 & 8

10

Foundation of Group Behaviour

Different types of group

The punctuated-equilibrium model of group development

Role requirement change in different situations

Norms and influence on individual’s behaviour

Status, size differences and influence on group performance Robbins, & Judge

Chapter 9

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e Issues of cohesiveness and diversity for group effectiveness

e Strengths and weaknesses of group decision making

11 Understanding Work Teams

e Popularity of teams in organisations

® Group and Teams

e Five types of team arrangements

e Identify characteristics of effective teams

e Organisations and creations of team players

¢ The use of individuals rather than teams

Robbins, & Judge Chapter 10

12 & 13 Communication

e Functions and process of communication

e Downward, upward, lateral communication through small-group networks and the grapevine

e Oral, written and non-verbal communication

e Channel richness and choice of communication channel

e Automatic and controlled processing of persuasive message

¢ Common barriers to effective communication

e Potential problems of cross-cultural communication

Robbins, & Judge Chapter 11

14 & 15 Leadership

e Summary of traits theories of leadership

e Central tenets and main limitations of behavioural theories

e Contingency theories of leadership

e Contemporary theories of leadership and their relationship to foundational theories

e Role of leaders in creating ethical organisations

e Leaders and positive impact on organisations through building trust and mentoring

e Challenges to the understanding of leadership Robbins, & Judge

Chapter 12

16 & 17 REVISION

18 & 19

FINAL EXAMINATION (not applicable for this subject)

Textbook:

Robbins, S.P & Judge, T.A (2022) Organisational Behaviour, 19" edition Harlow, England: Pearson Education

ASSESSMENT

There are 3 assessment items for this subject

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Assessment Items Value | Due Date

1 Assignment (Group) 25% | 27" October 2023

2 Assignment (Individual) 35% | 22™ December 2023

3, Final Assessment - Final Assignment 0

(Individual) 40% | TBC

REQUIREMENTS:

To gain a pass in this subject, students must:

" Achieve a passing grade in EACH of the following assessments:

" Overall Continuous assessments; AND

" Overall Final Assessment

" Achieve a total result of 50% or better overall

«Attempt ALL areas of assessment

ASSESSMENTS

All assignments must be completed and tumed in on / before the due date respectively It

is your responsibility in making sure the similarity index is not more than 15% Marks will

be allocated for the originality of your report

You will be referred to the Board of Inquiry should the originality index is more than 30%

in total per assignment (Refer to Academic Integrity at in this document)

Assignment must be substantially your own work If you wish to report another author's point of view you should do so in your own words, and properly footnote the reference in accordance with the departmental style Direct quotations should form a small part of your work, and must be placed in quotation marks and referenced Any material taken from other references are to be acknowledged

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If you are having difficulty in completing work in time due to illness or *extenuating

circumstances, you may apply for an extension through your lecturer with supporting documentations eg medical certificate, police report etc Applications for extensions

on or after the due date of the assessment will not be considered A deduction of 10% per day from the marks awarded after the due date applies, if the piece of work is

submitted late without approved extension

*Extenuating circumstances should primarily mean, medical conditions (both physiological and psychological), family issues (death or illness), and personal misfortune (accident, mugging, theft) Student should provide document proof for all of the above and should also obtain prior approval from the examiner towards late submission

ALL FINAL ASSESSMENTS MUST BE SUBMITTED BY THE DEADLINE AS STIPULATED ON THE COVER PAGE OF THE QUESTION PAPER NO LATE SUBMISSIONS ARE ALLOWED

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14 HELP

University

university of achievers

ACADEMIC INTEGRITY

Honesty and Responsibility

Academic integrity is an important tenet for HELP University (the “University”) In pursuit of the highest standards of academic integrity, the University holds its students to the highest ethical standards defined by the Rules and Regulations section of the Academic Handbook All students studying a HELP University programme are subjected

to and are bound by the Student Academic Misconduct Rule to assure academic honesty Students are required to sign a pledge on the assignment cover sheet before submitting your assignments

What is Plagiarism?

Plagiarism is academic dishonesty or academic theft, and it is a serious academic offence Plagiarism includes, but is not limited to, the followings:

1 quote, paraphrase or summarise someone else’s ideas, theories or data, in whole or

in part, without appropriate acknowledgement;

2 borrow ideas, opinion or words, in whole or in part, from other sources without

properly crediting the author(s);

3 use any facts, statistics, diagrams or graphs, in whole or in part, without acknowledging the source clearly;

4 claim or imply original authorship of someone else’s ideas, theories or data, in whole or in part, as your own;

5 employ or allow someone to help to revise, amend or write your work and pass off

as your own original work;

6 collaborate with or allow other students to copy your work; and

7 draw on sources more than what you have acknowledged by citations

While a student is not discouraged to discuss an assignment with his/her friends or classmates, the work he/she submits must be done by the student alone If a student shares his/her assignment with other students and they plagiarise it, the student is as guilty as those students who plagiarised his/her assignment All parties to plagiarism are considered equally guilty Under no circumstances should a student be involved in collusion with other students unless he/she is permitted to work on an assignment jointly by the lecturer/tutor If a student is unsure what constitutes plagiarism, he/she is obliged to consult the lecturer/tutor on the matter before submission of his/her assignment

When and How to Reference?

Knowing when and how to cite is a student’s responsibility If he/she is in doubt or need more help on this matter, the student may consult the lecturer/tutor The following list comprises some of the sources a student will need to reference The list is by no means

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exhaustive, but simply consists of the most common sources used by students to complete their work

1 Books

2 Chapters in books

3 Journal articles

4 Conference papers

5, Newspaper articles

6 Magazines

7 Websites

8 Study guide

Students are advised to cite in the following cases":

1 When he/she quotes two or more words verbatim, or even one word if it is used in

a way that is unique to the source;

2 When he/she introduce facts that he/she have found in a source;

3 When he/she paraphrase or summarise ideas, interpretations, or conclusions that

he/she find in a source;

4 When he/she introduce information that is not common knowledge or that may be considered common knowledge in your field, but the reader may not know it;

5 When he/she borrow the plan or structure of a larger section of a source’s argument (for example, using a theory from a source and analysing the same three case studies that the source uses);

6 When he/she build on another’s method found either in a source or from

collaborative work in a lab;

7, When he/she build on another’s program in writing computer code or on a not- commonly-known algorithm; and/or

8 When he/she collaborate with others in producing knowledge

In general, a referencing system requires two parts:

1 In-text citations

This is information about a source within the text of an assignment

2 List of references

This is a list of all sources a student has used to research his/her assignment It is alphabetically arranged by author surname and appears immediately after the last page of an assignment

Different faculties or departments may have different requirement on how referencing for

an assignment should be done The various formats used for in-text citations and list of references are available in the following websites:

1

Harvard System

(http://www3 imperial.ac.uk/library/subjectsandsupport/referencemanagement/

harvard))

Chicago Style (http://www.chicagomanualofstyle.org/index.html)

American Psychological Association or APA Style (http:/(www.apastyle.org)

Modern Language Association of America or MLA Style (http://www.mla.org/style)

, accessed May 18, 2008

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Once a student has selected a referencing style for his/her assignment, he/she must follow the same style consistently throughout the assignment We strongly suggest that the student consults the lecturer/tutor about which method to use before submission of his/her assignment

Penalties for Plagiarism

The Turnitin Similarity Index for all programmes offered should be not more than 15%

Penalties for plagiarism ranges from mark reduction for the assignment to expulsion from the University If plagiarism has been found to have occurred, the action(s) taken will be determined by the forms of plagiarism implicated:

1

2

Complete plagiarism

Verbatim copying another person’s work without acknowledgement

- To be referred to a panel’ for further investigation If the student is found to

be guilty, a grade “FL” is to be awarded for the subject

Substantial plagiarism (Turnitin Similarity Index > 30%)

Near-verbatim copying another person’s work by simply altering the order of the sentences or the format of presentation or by changing a few words or phrases without acknowledgement

- Based ona report submitted by the lecturer in charge of the subject, a Zero mark will be awarded for the said assessment

Minimal plagiarism (Turnitin Similarity Index = 15%)

Paraphrasing by changing and/or eliminating some words without proper acknowledgement

- Based ona report submitted by the lecturer in charge, a deduction of up to 50% of marks the student is entitled to receive for the said assessment

Pleading ignorance or unintentional plagiarism does not constitute valid reasons for plagiarism and will not avoid the penalties from being imposed Excuses for acts of plagiarism such as the following, but not limited to, will not be entertained:

I don’t have time to do the assignment

I have too many assignments due on the same day

I don’t know, I really didn’t do it

Tam not aware

I don’t understand what plagiarism means

I have no intention to plagiarize

I forgot to cite the reference

I forgot to include the bibliography

My English is not good

My lecturer/tutor did not explain to me

In my country, it is alright to copy someone else’s work

My friend copied my assignment when I let him/her to look at my assignment

My friend copied my assignment when I allow him/her to use my laptop

? The panel consists of the HoD as the Chair and 2 to 3 senior academic staff

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