Human source management – presentation of group 5 recruiting high quality talent in fpt

In this context, the recruitment process plays an extremely important role, and FPT Group, one of the leading technology companies in Vietnam, is not only famous for its mission of promo

MINISTRY OF EDUCATION & TRAINING THE STATE BANK OF VIET NAM

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HOCHIMINH UNIVERSITY OF BANKING

HUMAN SOURCE MANAGEMENT —- PRESENTATION OF GROUP 5

RECRUITING HIGH-QUALITY TALENT IN FPT

Students: | Tran Bao Han 050609211934

Nguyễn Bính Khanh 050609211980

Tô Hà Kiều Oanh 050609212126

Lecturer: | Ph.D Dang Truong Thanh Nhan

Ho Chi Minh, 6 March 2024

Table of Contents

2.1.1 Recruitment concept 2.000000 ẽ 3 2.1.2 The role of recruitment activities nh hố ố ốẽ.ốẽ.ố 4

2.3.1 Social Media and Networking

2.3.2 Web-Based Recruiting Options 0.000000.0.00 00 6 2.3.3 Advantages of Using Technology in Recruifting 2 22 7 2.3.4 Disadvantages of Using Technology in Recruifing S22 7

3.3.1 General introduction 2.00.00 ố ốốố ố.ố 9 ki: an on 10 3.2 Current status of FPT personnel recruitmen( Ặ 2.2 H222 II

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I INTRODUCTION

In this day and age, finding and attracting talent is one of the most important challenges businesses face In this context, the recruitment process plays an extremely important role, and FPT Group, one of the leading technology companies in Vietnam, is not only famous for its mission of promoting technological development but also with building an extremely effective and professional talent recruitment process

This analysis takes a deep dive inside FPT Corporation's recruitment process, exploring how they attract, select and develop talent to meet the growing demand for quality human resources in the public sector information technology From identifying recruitment needs,

to promoting the employer brand, and finally the staff selection and training process, you will explore the important steps in the recruitment process of one of leading companies in Vietnam

By learning more deeply about FPT Group's recruitment process, we will recognize the strategies and methods they apply to attract and retain talent, thereby learning and applying

it to other fields different areas At the same time, the analysis will also provide an overview of the important role of the recruitment process in building and developing the success of an organization

H LITERATURE REVIEW

2.1 Recruiting

2.1.1 Recruitment concept

Recruitment is the process that an organization or business conducts to attract, select and recruit new personnel for job positions within that organization This process often includes activities such as identifying recruitment needs, promoting job positions, receiving and screening candidate profiles, interviewing, testing and evaluating skills, and finally making

a decision Recruit and conduct onboarding steps to enter new candidates into the organization

Recruiting

To be effective, recruiters need to understand competitors’ business strategies and practices, labor market dynamics, the importance of both quality and quantity of talent, and time and money limits Figure 6-1 highlights these components of effective strategic recruiting

2.1.2 The role of recruitment activities

Personnel recruitment plays an important role in the development of businesses Let's learn

in detail about the role of recruitment activities:

For Businesses:

e Building a team of employees: The recruitment process helps businesses attract and select qualified, capable workers who are suitable for the company's development goals A team of quality employees will contribute to business efficiency and sustainable competitiveness

e Achieve business goals: Recruiting good personnel helps businesses easily achieve business goals A team of employees who are unanimous, creative, and compatible with the organizational culture will create competition and contribute to the success

of the business

For individuals:

e Job creation: Recruitment helps workers find jobs that suit their abilities and desires

e Career development: Working in a suitable environment, employees have the opportunity to develop skills and improve professional qualifications

For society:

e Reduce unemployment: Recruitment contributes to reducing unemployment and improving the quality of life of workers

e Building a diverse and sustainable society: Recruiting diverse personnel in terms of qualifications, gender, and personal characteristics helps build a diverse and sustainable society

2.2 Understanding Labor Markets

The labor market is the place where workers and employers meet and exchange labor and labor services within an economic system In the labor market, workers provide their labor

in exchange for wages, while employers use that labor to produce goods or provide services

The labor market not only includes recruitment and employment activities but also includes other factors such as wages, working conditions, labor policies, and cultural factors that affect relationships relationship between employees and employers

2.3 Technology for Recruiting

Technological advances have led to drastic changes in the way people find jobs Technology is becoming the hottest trend in job recruitment, allowing many job seekers to use smartphones or computers to search for job opportunities The growth of the Internet has led both employers and employees to use Internet tools Internet links, Web 2.0 sites, blogs, tweets, and other types of Internet/web-based applications have become important elements of every company's recruiting strategy

2.3.1 Social Media and Networking

Virtual online communities are a goldmine of networking opportunities for companies looking for talent The figure below shows us the number of social network users in the world

359 million

+ Google+ *

+ LinkedIn * 313 million

215 million

> Twitter *

+ Instagram + 150 million

+ Pinterest * 20 million Source Adapted from Pew Research

With the development of technology, approaching and increasing interaction with candidates via social networks is considered an effective form of attracting talent Not simply posting recruitment ads on social networks, social networks are also a channel for businesses to build relationships and fill future vacancies

For example, Facebook is the most popular social network with a Job Search function Furthermore, the job posting function is free and there is no limit to the number of posts per page, making the site more attractive to businesses with many Jobs to fill

2.3.2 Web-Based Recruiting Options

Whether an organization is recruiting internally or externally, web-based recruitment is the primary way to advertise vacancies Among the many recruiting websites available to companies, the most popular are Internet career sites, career/professional websites, and employer websites

Specialized sites like Vn.indeed.com, TopCV, Careerbuilder , target specific occupations and help job seekers and employers find each other more effectively Candidates can use these sites to set up profiles and upload their resumes, which are made available to all employers using the sites Combining an easy-to-use experience for candidates and

searchability for employers makes these sites an effective choice for employers and job seekers

2.3.3 Advantages of Using Technology in Recruiting

Technology helps automate many recruitment tasks, from advertising jobs, collecting candidate resumes, evaluating and screening resumes, to scheduling interviews and sending notifications to candidates This saves recruiting staff time and resources, allowing them to focus on more important tasks like skills assessments and interviews

Technology-enhanced recruiting can also save timeAnother big advantage is that by reaching out to many people representing many different fields, a large pool of candidates can be generated

Technology plays a key role in shaping and promoting an organization's employer brand

Technology enables the collection and analysis of data from the recruitment process This helps recruiters better understand recruitment effectiveness, evaluate recruitment methods and improve future processes

Technology provides advanced screening capabilities that can effectively analyze resumes, cover letters, and application forms This helps streamline the initial screening process and allows employers to focus their attention on the most promising candidates

2.3.4 Disadvantages of Using Technology in Recruiting

When using technology, this face-to-face interaction can be limited, resulting in a lack of important information and the ability to further evaluate the candidate Resulting in difficulty capturing and interpreting these aspects accurately, potentially missing out on valuable candidates who may not fit the pre-defined set

of criteria

e Technology-based recruitment systems have rigid rules and standards, with no flexibility to accommodate special or individualized situations This can eliminate opportunities for potential candidates who do not fit the established rules

e When using technology, candidates! personal information and sensitive data can be exposed or misused This is especially worrying in cases where recruitment systems are not properly secured or are subject to cyber attacks

2.4 Recruiting methods

During the selection process, employers approach the job applicant's characteristics that will determine their suitability for the job.The most frequently used are job applications, written tests, job simulation tests, interviews, work-study review and health tests Human resources professionals can use a combination of these methods to accurately predict an employee's future job performance

Job application is a handwritten or typed document expressing the candidate's wishes and interest in the job position The content in the job application form will mention the candidate's outstanding skills and achievements to meet recruitment requirements, thereby convincing the employer to contact you early for an interview Relevant and auditable information available to members has proven to be a sound way to measure work Because the details in a job application can reflect the job, this tool has proven to be a valuable backup tool across a variety of applications

Written test Tests of intellectual ability, spatial and mechanical awareness, sensory precision, and motor skills are relatively suitable tools for entry-level and general paraprofessional jobs in an industrial enterprise Intelligence tests are quite useful tools for supervisory positions But there are some cases where the Intelligence and qualities tested may not be relevant to the actual job and thus reduce the value of this method

Job simulation tests consist of a series of questions intended to explore the candidate's ability and potential to perform certain tasks or acquire specific skills Based on analyzed job data and easily meeting job suitability requirements, proven to be an effective work- related tool

There are some common tests A thinking ability test determine whether the candidate has the necessary skills for that job position, the professional competency test is intended to evaluate and confirm a candidate's necessary professional knowledge for a specific position, personality Tests Personality tests evaluate a person's behavior and personality type at work, thereby helping employers assess their compatibility with the team and culture your business In addition to the above common test groups, there are also other types of tests such as: office computer skills, foreign language ability, health test, honesty test, teamwork ability test, job simulation

Interview is a process of communication and exchange between employers and candidates

to find the most suitable candidate for the job position This method also helps employers realize the goal of the interview which is to evaluate the candidate's abilities and experience, while allowing candidates the opportunity to express themselves and successfully apply for the job position that they desire

I CASE STUDY ANALYSIS

3.1 Diagram of FPT

3.3.1 General introduction

FPT Corporation, officially known as FPT Joint Stock Company, is one of the largest information technology service companies in Vietnam FPT is always constantly innovating and continuously creating with the desire to provide customers with the most optimal technology products/solutions/services

Mission, vision and core values:

e Mission: FPT is committed to bringing the highest value to customers through providing advanced technology solutions, quality services and continuous innovation FPT is committed to a living, abundant and sustainable future for both the organization and society.”

e Strategic vision: FPT wishes to become a new style organization, rich in creative labor efforts in science, technology and technology, satisfying customers,

contributing to national prosperity, and providing giving each of its members the best conditions to develop their talents and a life full of material and spiritual richness

e Core values: FPT with the criteria "Respect, Change, Unity, Mirror, Brightness" is considered an indispensable part of the architecture of FPT's GEN, the FPT Spirit, and the strength to provide leadership , may the Group's employees constantly strive to create common benefits for the community, customers, shareholders and stakeholders

3.1.2 Industry and business field

FPT is the first company to transform digitally and is a leader in consulting, providing and developing technology - Telecommunications services and solutions, accompanying customers in 30 countries and territories worldwide The need to realize technology-based business development strategies and goals FPT is a company in the top 20 largest private enterprises in Vietnam, with three core business areas:

e Technology: Digital transformation consulting; Software Development; System integration and IT services

e Telecommunications: Telecommunications Services; [FPT Television] and Digital Content

e Education: from elementary school to graduate school, international links and online training

Some specific professions of FPT are

e Infrastructure construction and urban development, real estate business

e System integration

e Software export

e Software explanation

e ERP service consulting

e Distributing information technology products

e Providing telecommunications and Internet solutions and services