BUSINESS PLANASSIGMENT REPORT Green Meal- Healthy Food Restaurant Teacher: Hoang Xuan Tung... Our Project is a start-up business plan for a healthy food restaurant in Ha Noi.. This Busin
Trang 1BUSINESS PLAN
ASSIGMENT REPORT
Green Meal- Healthy Food Restaurant
Teacher: Hoang Xuan Tung
Trang 2Table of content……….1
Abtract……… 3
Business plan……… 3
A- Summary……… ….3
I Introduction……….3
1 Name……….3
2 Source of ideas……… 3
3 Concepts……… 4
4 Differentiation……… 4
II Analysis Industry……….6
1 Market demand……… 6
2 Market Size……… 6
3 Market Structure……… 7
3.1 Competitors……… 7
3.2 New Entrents……….8
3.3 Substitutes……….9
3.4 The bargaining power of buyers………9
3.5 The power of supplier………9
III Description of restaurant ( Brand identity)……….10
1 Name……….10
2 Address of restaurant………10
3 Logo……… 10
4 Slogan……… 10
5 Size of restaurant……… 10
B- Strategy Business Model……….11
I Production plan……… 11
1 Production process………11
2 Machinery and equipment………11
1
Trang 31 Customer insight ……… 13
2 Product……… 13
3 Pricing strategy ………14
4 Distribution ( Place)……….15
5 Promotion……….15
III Organization Plan……… 16
1 Kitchen……….17
2 Marketing……….20
3 Accounting………
21 4 Service……… 22
IV Financial Plan……….23
1 Assumption……… 23
1.1 Fixed cost……… 25
1.2 Variable cost……… 25
2 Break even Analysis……….26
3 Start-up Costs……… 26
4 Source of capital……… 27
5 Income Statements………27
6 Pro forma cash flow……….28
Conclusion……….28
References……….29
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Trang 5Our Project is a start-up business plan for a healthy food restaurant in Ha Noi
The purpose of this work is to build a theoretical framework about successful
business plan writing and follow it up by writing a start-up business plan
according to the studied theory A business plan is a first important step for
starting a business and the practice of writing it will be beneficial while helping
me to learn new methods and techniques This Business plan is describing an
healthy food restaurant, which will be open on Lang Ha street, Dong Da district,
Hanoi Restaurant’s main concept is to provide clean meals that help everyone
to have a healthy lifestyle and nutritional balance This business plan covers all
the important steps when starting a restaurant: concept building, market
analysis, marketing plan, organization plan, financial planning and forecasting
and expectations Our business plan is a ready well-planed project that could
actually be implemented in the nearest.
Business plan A- Summary
I Introduction
1 Name : Healthy Food Restaurant
2 Source of new idea
Many years ago, Eat Clean appeared and was applied in developed countries
such as the US and Japan Along with the development of the internet, social
networks, food influencers, fitness influencers, bloggers, YouTubers has been
widely introduced , Eat Clean is introduced in Vietnam and becomes a clean,
healthy diet that enhances health, improving physique, skin effectively and
more popular with Vietnamese According to Younet Media, in nearly 1 million
discussions on the topic of healthy eating on popular social networking sites,
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Trang 7there were 10,869 discussions related to Eat Clean, of which 866 discussed
questions about where to sell this food in the local area where they live Google
returned 278,000,000 search results for "Detox", 361 million for "Eat clean" in
the world and 89,900,000 for "Trading in nutritional food" in Vietnam.
However, this diet is only really effective when you have a scientific menu,
suitable for your condition and especially the right way to cook Therefore,
instead of cooking at home, many people have turned to Eat Clean business
locations to order meals for the whole day, week or even month.
With busy work, for processing and choosing the form of buying Eat Clean food
through online food ordering technology applications, is a trend of many
people, especially office workers.
3 Concepts
Green Meal specializes in providing clean weekly meals that helping you to
pursue a healthy lifestyle and nutritional balance Depending on your needs to
lose weight or gain muscle, you can choose the right product package at the
Order page Meals are carefully calorie-calculated and use healthy ingredients,
fresh ingredients with extensive menu designed Most of Green Meals's lunch
servings are fortified with complex carbs to ensure brain function and maintain
productivity in the long term
Green Meal restaurant will be open all day from 12:30 to 22:30 and sells
breakfast on website and applications such as Nowfood, Beamin, Foody, Grab
Food, and Gojek which are extremely convenient All meals are refrigerated to
ensure food safety during transport
Beside, we have a special customer care system, you can be consulted on a
menu that is suitable for your needs and health to have a personalized menu
We offer weekly and monthly packages with many incentives to help you save
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Trang 9more If you book a monthly package, on the first delivery date the shipper will
deliver the food and send a 10% discount to you
4 Differentiation
4.1 Protective environment They have a number of policies to help reduce the amount of waste produced by
their own products:
Firstly, Black plastic containers are used in all Green Meal meals Therefore,
Green Meal has a policy of cleaning the box and returning it to Green Meal to
receive a Refund For every 10 boxes returned to the shipper, you will receive
10,000 VND back immediately These boxes will be sent back to the
manufacturer for recycling.
Secondly, Green Meal's policy is to only provide one set of Spoon and Fork per
day.
Lastly, Plastic meal bags are environmentally friendly self-destructing bags
The bag will self-destruct after 3 months in the natural environment
4.2 Food quality is always fresh and delicious:
Green Meal uses a process of quick freezing and freezing right after cooking to
help limit the growth of bacteria, while ensuring the quality of food is always
fresh
Green Meal is committed to never using frozen meals to deliver to customers
Green Meals' meals are always freshly prepared every day and kept cool
throughout the transit.
4.3 Our restaurant have a special customer care system Green food uses BMR (Basal Metabolic Rate) to calculate the metabolic rate in
your body, the total calories that you consume depending on your activities
during a day You only need to select the information on our website and
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Trang 11choose your desired target, our consultation system will recommend the
relevant packages as well other combo that match your need.
Besides, we have a team of nutritionists who can answer your questions and
help you design personalized meals to suit your needs and health.
II Analysis Industry
1 Market Demand:
Needing and wanting of users: So the food industry is in continuing demand
Facing the situation of poor quality food, counterfeit products on the market,
consumers are gradually becoming more strict in their choice In the past few
years, the trend of safe, natural and environmentally friendly food has become
popular and has become a new trend in the food industry in Vietnam There are
more and more businesses and food safety chains with all kinds of items to
serve the needs of consumers.In particular, during the recent outbreak of
Covid-19, people have gradually become more aware of their family food choices,
clean, sourced foods sold at stores such as beef Many fruits are selected for
family meals.
Demanding: The AC Nielsen healthy food consumption trend report shows that
up to 86% of Vietnamese consumers prioritize choosing organic products for
their daily meals because of its safety, rich nutrition and delicious taste
Experts also say that, as people's incomes increase, demand for living is higher,
the proportion of the young population is high and the middle class grows,
consumers will gradually become mainstream consumers A green and healthy
lifestyle through the use of organic foods and clean ingredients.
2 Market Size The living standard of Vietnamese people is increasing, accompanied by
increasingly strict requirements for the safety of foods serving daily eating and
drinking needs Therefore, the scale of the clean food market is expanding and
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Trang 13developing An overview of the current situation of the safe food market in
Vietnam can be divided into two main sections:
Firstly, on the safe food market Vietnam's market for safe products is still
mainly for export with more than 550 million euros (2014) The domestic
market is mainly safe food and vegetables with an estimated turnover of over 2
million Euro (2014) The total market value of safe food in the two major cities
and provinces is Hanoi and Ho Chi Minh City Ho Chi Minh City is about 400
billion VND / year (Thanh Giang, 2018) Meanwhile, spending on health of
Vietnamese consumers is showing signs of increasing, on average over 6% of
income, especially up to 47% of Vietnamese consumers are increasingly
interested in fresh and homemade food course (Nielsen, 2014) Thus, the
potential for developing safe food in Vietnam remains enormous
Secondly, clean eating style attracts the majority of groups of people aged
25-40 In this age group, most of them have a stable income and can pay for food,
although this group of potential customers spend a lot of time working, but they
still spend time for rest and relaxation Weak, always desire to maintain health
and tend to live a healthy life.
This will help keep the revenue of the project at the place of sale stable, in
addition, the special feature of this age group is that they often use food
ordering services as well as care a lot about their physique and know a lot to
organic diets Besides, the group is also targeting customers who want a
scientific and nutritious diet, who are bodybuilders or are in the process of
getting in shape and gaining muscle.
3 Market Structure:
3.1 Competitors
We have competitors that may have something in common with ours, such as
organic restaurants or vegetarian restaurants We found some restaurants in
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Trang 15Hanoi that can be competitors if we think of clients that are looking specifically
for healthy food and so: My Healthy Corner, HealthWich, Godiet - Healthy &
Fresh Salad They all have different styles and menus, but have something in
common, healthy food We consider those competitors to be the most important
ones and they are similar to our business.
First of all, My Healthy Corner already has 3 restaurants in 3 districts of Hanoi,
and they are located close by: Đống Đa, Cầu Giấy, Hai Bà Trưng which is a few
kilometers away Besides, they are already on popular food delivery apps
including nowfood, beamin, GrabFood, Loship My Healthy Corner is priced
lower than the price our restaurant will have and they offer cheaper combined
menus Those are their main strengths, compared to our restaurant On the other
hand, their meal offer is different from ours and they are mostly concentrated on
brown rice and salads Also, they do not divide service packages according to
the specific needs of the user such as weight gain or weight loss, gym regimen
or not.
Another important competitor is HealthWich, it has more differences from our
restaurant, as it's closer to bread style than restaurant Their main offers are
quick meals: salads, sandwiches, soups and healthy drinks Prices
are lower than ours will be, as they focus on faster customer rotation With the
aim to provide the freshest homemade meals, they make their own breads, along
with a highly hygienic food processing system right at their stores, so they
mostly serve breakfasts and lunches HealthWhich are a well-known brand and
have a lot of loyal customers who they got during the years of operations
Godiet - Healthy & Fresh Salad is an online restaurant that is famous for food,
drink and even snacks without worrying about weight gain The restaurant
offers Healthy meals according to the Low GI Diet standard, ensuring health,
reducing excess fat and is especially delicious and beautiful Godiet applies
environmentally friendly packaging products, available on 2 food delivery apps:
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Trang 17Now and grab food With 5 years of experience in the healthy food industry,
Godiet has many loyal customers and a large following with positive reviews
However, the prices of Godiet's dishes are quite high, the service packages are
not varied and unclear, making it difficult to choose.
3.2 New Entrants
As analyzed in the market demand section, we can see that the demand for
healthy products is increasing, consumers increasingly want more time-saving
solutions Besides, healthy food models are still sparse in some places or mostly
appear as handmade, small informal stores Healthy food will become a
delicious piece of cake in the future that many businesses want to join
However, our restaurant owns differences in policies, models including
protecting enviroment, customers care system, quatity of food and always
innovates These are the barriers for new entrants
3.3 Substitutes The Food and Beverage Industry has been separated into small plots leading to
a variety of substitutes Even though we have different meal offers we are
competing against each other because their location is similar to our In this
segment the customer is not someone looking for healthy food, but someone
who is in inner HaNoi and planning to eat in this area This substitutes can be
fast food such as KFC, Mcdonald, Jollibee, pizza hut, or restaurants like: phở
làng, Cơm Thố, Bún trộn, Bún đậu mắm tôm, Bún chả…
Therefore, it is necessary to promote marketing to strongly propagate healthy
eating habits, making customers remember and choose to use them.
3.4 The bargaining power of buyers (customers) Customer loyalty is a potential opportunity for business So businesses must
strive to satisfy the maximum needs of customers However, customers have so
many choices, they will often change and look for a new location to compare
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Trang 19prices and quality of each product in each store.Therefore it is important to
consider choosing the right target customer segment.
3.5 The power of suppliers.
Suppliers are businesses and individuals that are able to provide us with fresh
ingredients with clear origin, with food safety certificates Example : Fresh
vegetables with vietgap certification; meat, fish, eggs, milk are clearly sourced
from reputable companies.The number of suppliers of fresh and safe food on the
market is so large The value of food is stable, the supply and demand are quite
balanced in the market So, we are under almost no pressure from suppliers.
III Description of restaurant ( Brand identity)
1 Name: Green meal- Healthy Food Restaurant
2 Address of business : Location is a really important factor, so we decided to open our restaurant on
Lang Ha street, Dong Da district, Hanoi because our target customers are
office workers and people in need of diet, we chose a location in the alley on
this road It has a lot of companies, apartments and gyms around.
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Trang 21The restaurant has an area of about 100m2 And client capacity of the
restaurant’s menu dining area and terrace per shift is the following:
• 15 six-people tables = 90 people sitting down.
• 4 four-people tables in the terrace = 16 people outside.
So, in every shift the total capacity is 106 people.
B - Strategy Business Model
I PRODUCTION PLAN
1 Production process
In order to create delicious, clean and healthy meals, our store has to consult a
lot of sources of ingredients to find a place that meets the criteria: delicious,
clean and fresh to import ingredients because that is the determining factor in
the quality of dishes We focus most on the freshness and cleanliness of the
food.
Step 1: Find a food source including quality vegetables, fish, meat and ensure
the criteria the restaurant needs: delicious, clean and fresh
Step 2: Consider among suppliers to choose the best one in terms of price and
quality
Step 3: Choose and sign a sales contract within 1 year
Step 4: Food will be delivered every morning and guaranteed freshness
Step 5: Store food in the refrigerator
Step 6: Preliminary processing ingredients and cook according to the menu
Step 7: After completion, brought up service for guests or packing and
immediately bring to the chiller to bring down the temperature to near zero
(pre-order meals) This will minimize the growth of bacteria as well as keeping
the food quality high.
2 Machinery and equipment
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Trang 23Kitchen, cutlery equipment would be the biggest start-up expense.
- Oven (1): Berjaya Electric Oven ( Malaysia) is used to make baked goods
in restaurants.Outer shell made of inox material (stainless steel) with high resistance to corrosion, no discoloration and metamorphosis ensure use
no matter how long there are no dangerous substances for health cling to food.
- Freezers and refrigerators (1): cooked foods are immediately brought
to the chiller to bring down the temperature to near zero This will minimize the growth of bacteria as well as keeping the food quality high
So, we choose Sunhouse SHR-F2572W2 freezer that are conveniently
designed with 2 freezer - cool compartments: the cooler has a temperature from 0 to minus 10 degrees Celsius with 5 levels of flexible temperature adjustment The freezer compartment can reach minus 18 degrees
Celsius
- European stove with 4-burner supplied by Toan Phat is imported completely from Malaysia with high durability, modern industrial design
is suitable for all luxurious European restaurant spaces.
- Cooking equipment: Pots and pans (of all sizes) with lids, Spoons for
mixing and tasting, Chef’s knives, dishware, mixing bowls, Ladles, Baking pans, Sheets and roasting pans, Towels, Rags,
3 Raw materials
- Meat: Chicken, Beef, pork
- Fish: Salmon, Tuna, Saba
- Shrimp, Squid, Eggs, Milk,
- Vegetables: olives, baby corn, tomatoes, salad, Broccoli, Cauliflower,
- Brown rice, whole wheat flour, Noodles, sweet potato
- Cooking spices: sugar, salt, olive oil, pepper, chili, honey, wine…
- Fruits: apples, bananas, grapefruit, avocado,
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Trang 254 Supplier
- Supplier of all kinds of meat: Hanoi Fresh Food - Nguyen Van Tam Private
Enterprise
Address: Ngoc Ha Market, Doi Can Ward, Ba Dinh District, Hanoi, Vietnam
100% clear cattle and poultry origin, no disease
Have a certificate of eligibility for food safety and hygiene
Strict production process, HACC standard
Fully commit to the People's Committee in writing to comply with all food safety regulations.
Lowest pricing among businesses offering the same product quality
- Fruit and vegetable supplier: Dung Ha Agricultural Products - Dung Ha
Agricultural Products Co., Ltd
Address: No 6, Alley 354 Truong Chinh, Khuong Thuong Ward, Dong Da
District, Hanoi, Vietnam
Vegetable products meet VietGAP standards, Dalat vegetables 100%.
Food certified to ensure food hygiene and safety issued by a competent health agency.
Fully commit to the People's Committee in writing to comply with all food safety regulations.
II MARKETING PLAN
1 Customer insight :
The project has a large number of potential customers aged 25-40 In this age
group, most of them have a stable income and can pay for food and drink This
group of potential customers can know about the methods of dieting but without
time to prepare It is difficult to follow the right method Or they have a need to
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Trang 27lose weight but don't know how to start Some people want to start a healthy life
but don't know how to cook healthy?
2 Product
The value of restaurant always brings for customers deliciousness, health and
peace of mind when eating Because the source of clean food is grown with
strict techniques to help keep the freshness and natural flavor More than
anyone else, we understand that having good health can have all other wishes
Depending on customer’s needs to lose weight or gain muscle, they can choose
the right product package at the Order page Besides, when customers come to
our website and fanpage, they will be provided with useful knowledge about
healthy living, how to create healthy food
We are especially interested in environmental protection, one of the issues that
directly affect human health Green meal Restaurant uses biodegradable
packaging and applies customer support policies to limit the use of plastic
waste
Product forecasts
In addition to the initial values, the restaurant's products will be improved and
developed in the future with a specific plan
- Menu changes weekly to create excitement for customers A nutritionally
complete menu suitable for the number of calories each person needs in a day.
- After 6 months, we will develop a menu specifically for vegetarians.
3 Pricing strategy.
We price our products based on competitors’s prices Positioning prices equal to
or higher than competitors by up to 10% depending on the competitiveness of
each item We choose this method because it is easy to calculate and
understand We just look at the competitors in market and find the average price
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