PHAN TIẾN THÀNHSOLUTIONS TO IMPROVE BUSINESS PERFORMANCE IN HOANG LONG MECHANICS TECHNOLOGY JOINT STOCK COMPANY GIẢI PHÁP NÂNG CAO HIỆU QUẢ HOẠT ĐỘNG KINH DOANH TẠI CÔNG TY CỔ PHẦN CƠ
Trang 1PHAN TIẾN THÀNH
SOLUTIONS TO IMPROVE BUSINESS PERFORMANCE
IN HOANG LONG MECHANICS TECHNOLOGY
JOINT STOCK COMPANY
GIẢI PHÁP NÂNG CAO HIỆU QUẢ HOẠT ĐỘNG KINH DOANH TẠI CÔNG TY CỔ PHẦN CƠ KHÍ
CÔNG NGHỆ HOÀNG LONG
LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH
HÀ NỘI - 2020
Trang 2ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH
-
PHAN TIẾN THÀNH
SOLUTIONS TO IMPROVE BUSINESS PERFORMANCE
IN HOANG LONG MECHANICS TECHNOLOGY
JOINT STOCK COMPANY
GIẢI PHÁP NÂNG CAO HIỆU QUẢ HOẠT ĐỘNG
KINH DOANH TẠI CÔNG TY CỔ PHẦN CƠ KHÍ
CÔNG NGHỆ HOÀNG LONG
Chuyên ngành: Quản trị kinh doanh
Mã số: 60 34 01 02
LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH
NGƯỜI HƯỚNG DẪN KHOA HỌC: TS NGUYỄN XUÂN HUYNH
HÀ NỘI - 2020
TIEU LUAN MOI download : skknchat@gmail.com
Trang 3during study and research period and it is not published in other’s research and article
The other’s research result and documentation (extraction, table, figure, formula, and other document) used in the thesis are cited properly and have the permission of the authors
I assure in front of the Thesis defense council, Hanoi School of Business and Management, and the laws for above-mentioned declaration
Date………
Author
Phan Tien Thanh
Trang 4ACKNOWLEDGEMENT
I would like to express my sincere thanks to the teachers and Faculty of Business Administration who have devotedly taught and imparted valuable knowledge to me during the course of studying at the school In particular, I would like to sincerely thank PhD Nguyen Xuan Huynh has kindly instructed me to complete this thesis
Research results are my best effort in learning and research However, I would like to receive suggestions to continue adding and perfecting the Thesis
Hanoi, ……… 2019
Phan Tien Thanh
TIEU LUAN MOI download : skknchat@gmail.com
Trang 5OPENING 1
1 The urgency of the topic 1
2 Overview 1
3 Research objectives 2
4 Research subjects 3
5 Scopes of research 3
6 Research method 3
7 Contents of the thesis 5
CHAPTER 1: THEORETICAL AND OVERVIEW OF THE BUSINESS PERFORMANCE OF THE ENTERPRISE 6
1.1 Definition and importance of business performance analysis 6
1.1.1 Concept of analyzing business performance 6
1.1.2 Classification of business performance 6
1.1.3 The require to improve business performance 7
1.2 Criterias to evaluation Business performance 8
1.2.1 Solvency ratio 9
1.2.2 Effective in using assets 10
1.2.3 Effective in using capital 13
1.2.4 Effective in using cost 14
1.3 Factors affecting business performance 15
1.3.1 Objective factors 15
1.3.2 Subjective factors 17
CHAPTER 2: SITUATION OF BUSINESS PERFORMANCE AT HOANG LONG MECHANICICS TECHNOLOGY JOINT STOCK COMPANY 19
2.1 Overview of Hoang Long Mechanics Technology Joint Stock Company Joint Stock Company 19
2.1.1 History of establishment and development of Hoang Long Mechanics Technology Joint Stock Company Joint Stock Company 19
2.1.2 Functions and duties of Hoang Long Mechanics Technology Joint Stock Company 21
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Trang 72.1.3 Organizational structure of the company 22
2.2 Overview of business performance in the period of 2016-2018 23
2.2.1 Overview of business performance in the period 2016-2018 23
2.2.2 Analysis of revenue situation 26
2.2.3 Analysis of cost situation 31
2.2.3 Analysis of profit situation 40
2.3 Analysis of business performance at Hoang Long Mechanics Technology Joint Stock Company Joint Stock Company 51
2.3.1 Analyze the performance of using labor 51
2.3.2 Analyze the performance of account receivable management 53
2.3.4 Analyze the performance of using assets 58
2.3.5 Analyze the performance in using capital 60
2.4 Assess the situation of business performance of Hoang Long Mechanics Technology Joint Stock Company 63
2.4.1 Achievements 63
2.4.2 Limitations, weaknesses and causes 64
CHAPTER 3: SOLUTIONS TO IMPROVE THE BUSINESS PERFORMANCE OF HOANG LONG MECHANICS TECHNOLOGY JOINT STOCK COMPANY 67
3.1 Business direction and strategy of Hoang Long Mechanics Technology Joint Stock Company in 2019-2020 67
3.2 Solutions to improve the business operation of Hoang Long Mechanics Technology Joint Stock Company in 2019-2020 68
3.2.1 Solutions to increase revenue 68
3.2.2 Solutions to reduce cost 69
3.2.3 Solutions to exploitation the capital 69
3.2.4 Solutions to improve marketing performance 70
3.2.5 Solutions to improve the quality of human resources and retain talents 71
3.2.6 Solutions to improve data analysis methods of Accounting Department 72
CONCLUSION 73
REFERENCES 75
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Trang 9LIST OF FIGURES
Figure 1 Company management diagram 22
Figure 2: Business performance phase 2016 – 2018 25
Figure 3: Business performance phase 2016 – 2018 25
Figure 4: Total revenue 2016 28
Figure 5: Total revenue 2017 28
Figure 6: Total revenue 2018 29
Figure 7: Total revenue and cost from 2016 to 2018 32
Figure 8: Cost of goods sold 2016 - 2018 34
Figure 9: Cost of consulting, design 2016 - 2018 34
Figure 10: Cost of construction activities 2016 - 2018 36
Figure 11: Cost of processing activities 2016 - 2018 37
Figure 12: Cost of other business activities 2016 - 2018 38
Figure 13: Cost of sales 2016 - 2018 38
Figure 14: Enterprise Managing cost 2016 - 2018 39
Figure 15: Financial operation expenses 2016 - 2018 40
Figure 16: Profit situation 2016 - 2018 41
Figure 17: Profit before and after corporate income tax from 2016 - 2018 46
Figure 18: Summary of factors that increase and decrease profit before tax in 2017 compared to 2016 of the company 49
Figure 19: Summary of factors that increased the profit before tax in 2018 compared to 2017 of the company 51
Figure 20: Labor structure in the Company 52
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Trang 11LIST OF TABLES
Table 1: Business performance phase 2016 – 2018 24
Table 2: Revenue over 3 years from 2016 - 2018 27
Table 3: Cost situation in 3 years from 2016 - 2018 33
Table 4: Profit situation in 3 years from 2016 - 2018 42
Table 5: Analyze of factors affecting profit over 03 yearsm 2016 - 2018 47
Table 6: Analyze of debt situation over 03 years 2016 - 2018 54
Table 7: Analyze the performance of solvency over 03 years 2016 - 2018 56
Table 8: Profitability analysis over 03 years 2016 - 2018 58
Table 9: Analyze the business performance of the company over 03 years 2016 - 2018 61
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Trang 13OPENING
1 The urgency of the topic
Today, our country is in an open and competitive economy, which is also a good opportunity for Vietnamese enterprises to develop internationally, in order to survive and develop in an open environment Fierce competition requires businesses
to find a foothold in the trade One of the factors to determine that position is the business performance of the business
Analyzing business performance is very important and necessary for every business Through the analysis of business performance, it will help businesses assess their business situation, identify the causes and sources of problems arising, detect and exploit problems potential resources of the enterprise, at the same time take measures to overcome difficulties encountered by the enterprise From there, it
is possible to propose appropriate business strategies for the next period to help businesses improve business performance
Based on the actual situation of the enterprise, Hoang Long Mechanics Technology Joint Stock Company, the total revenue of the Company increased by more than 10%, it was not as planned but the cost of goods sold also increased with the same number Therefore, I desire to learn more about business performance and find the right direction for the Company, I chose the topic "Solutions to improve business performance at Hoang Long Mechanics Technology Joint Stock
Company” for my graduation thesis
2 Overview
Solutions to improve business performance are very important and there have been many studies in this field such as: Analysis of business performance of Vietnam Airlines Petroleum Company, Topical analyze business performance of trading and service companies, Solutions to improve business performance according to the accounting value of small and medium-sized enterprises in Thai Binh province, and many research works other However, small and medium-sized enterprises in Hanoi are still limited in research projects and in particular, there is
no specific research project on production and business performance of Hoang Long Mechanics Technology Joint Stock Company Therefore, I chose the topic
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Trang 15"Solutions to improve business performance at Hoang Long Mechanics Technology Joint Stock Company”
The thesis is based on the combined knowledge from subjects such as: Business development management, Financial and accounting management, Management economics, Human resource management and talent to complete the thesis The topic also focuses on analyzing business performance of Hoang Long Mechanics Technology Joint Stock Company through 03 years from 2016 to 2018 based on financial statements, internal reports of enterprises and observing operational situation Actual production activities of the author Through the analysis of business performance, it will help businesses check and evaluate business results, detect potential capabilities as well as recognize the strengths and limitations of the joint-stock mechanical engineering company Hoang Long Mechanics Technology Joint Stock Company That is an important basis for the Company to make business decisions, prevent risks and improve business performance
3 Research objectives
After the research, the author will achieve:
- The author have a system of theoretical, updated knowledge, and research methods for management
- Assess the status of Hoang Long Jsc Company On the basis of analyzing and evaluating the business results that Hoang Long Mechanical Engineering Joint Stock Company has achieved through the years 2016-2018, the author accurately investigates the business performance and the situation of the company capital using, asset using situation, solvency of the company, find out the limitations that exist in the company
- Proposing solutions and business orientation for the next period, helping to improve the remaining limitations and promoting the company's potentials, contributing to improving business performance
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Trang 174 Research subjects
The object of the study is the performance of production and business activities of Hoang Long Mechanics Technology Joint Stock Companyany, specifically as follows:
- Business results through revenue, cost and profit targets
- Capital use performance and profitability of capital
- Overview of financial situation through financial coefficie
5 Scopes of research
- Space: financial statements of Hoang Long Mechanics Technology
Joint Stock Company
- Address: No 56, lane 177 Dinh Cong, Hoang Mai, Hanoi
- Time range: from 2016 to 2018
6 Research method The method of data collection
Methods of collecting secondary documents for the period 2016-2018 include:
useful source, manualy summarizing business results and reports of enterprises
secondary data sources in the economic field
in identifying secondary data It is possible to access and search the complete catalogs of this data on the Internet Indexes and catalogs that have recently appeared online have direct links to downloadable data files, usually in tabular
form
are knowledgeable about the topic
Methods of primary data collection
The observation method is a method of controlling the recording of human events or behaviors.This method is often used in combination with other methods to
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Trang 19cross-check data accuracy Data collection In general, primary and secondary data
collection methods are common methods, which are used a lot in scientific research
Methods of data analysis
- Methods of detailed analysis:
Stemming from the content, object and task of analytical enterprises, moderate economic analysis uses the research methods of other science subjects such as statistics, accounting, finance, economic management, each method has advantages and disadvantages and specific conditions of application, being professional and technical, depending on the type of business and the nature of the enterprise economic phenomena, economic results, specific objects, sources of
data, data and for the purpose of analysis to select appropriate methods [3]
- Comparative method:
Comparison is a commonly used method for assessing results, identifying locations and trends of fluctuations of analytical criteria To apply the method of
comparison, it is necessary to ensure the conditions of comparison of the criteria:
+ Agree on the content, method of determination, time and unit of
comparison criteria
+ Depending on the purpose of analysis to determine the comparative origin Comparative origin can choose time base (planning period, previous period, same period of previous year) or spatial origin (compared with the whole, compared to other units with similar conditions, compared to the innermost parts) overall the period chosen as the comparison base is called the base period, and the period chosen for analysis is the analysis period The values of the norms calculated in each corresponding period are the values of the base period and the analysis period
In addition, in the analysis of economic activity, it is often necessary to compare sales with costs to determine business results or compare specific criteria with
general indicators to determine its proportion in general criteria
- Method of diagram form
Diagrams and graphs used in the analysis to reflect the fluctuations of economic indicators in different time periods or functionally interdependent relationships among Economic indicators When analyzing the situation or export
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Trang 21performance, we must make a table to write the data into the selected column lines, actually we are applying the diagram form method, but this method It cannot be used alone; it is also combined with other methods such as comparison method, numerical difference method, density and rate This is also a commonly used method similar to the comparative method
- Balancing method
In the system of economic - financial indicators of enterprises, there are many indicators related to each other by balanced relations Balance relationships in enterprises are of two types: general and specific The overall balance is a balanced relationship of general economic indicators
- Index method
The index method is applied to calculate and analyze the fluctuations and the interrelated effects of economic indicators with one or more other factors Indicator indicators are determined by the comparative relation of an economic indicator at different times, usually comparing the reporting period and the base period
7 Contents of the thesis
Beside the list of references, the attached annexes, the structure of the thesis consists of 3 chapters:
- Chapter 1: Theoretical and overview of the business performance of the
Enterprise
- Chapter 2: Situation of business performance at Hoang Long Mechanics
Technology Joint Stock Company
- Chapter 3: Solutions to improve business performance at Hoang Long Mechanics
Technology Joint Stock Company
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Trang 23CHAPTER 1: THEORETICAL AND OVERVIEW OF THE BUSINESS
PERFORMANCE OF THE ENTERPRISE
1.1 Definition and importance of business performance analysis 1.1.1 Concept of analyzing business performance
In the market economy, the issue that businesses are most concerned about
is production performance Effective production and business can businesses survive and grow Under the ultimate goal, business performance is synonymous with profits, it is the difference between the results obtained and the costs spent to achieve that result High or low business performance depends on the level of organization of production and management of each enterprise From the different points of view, we can give the following general concept:
Business performance is an economic category concept that reflects the focus of economic development in depth, reflecting the level of human resource exploitation and costs in the production process to achieve the goal business set out It is an increasingly important measure of economic growth and a basic basis for assessing the implementation of economic goals of the enterprise in each period
1.1.2 Classification of business performance
Classifying business performance by different criteria has practical effects in management It is the basis for determining business performance indicators and levels, and at the same time proposing measures to improve the business performance of the enterprise
Business performance and socio-economic performance
This classification is based on the profits that business activities bring to the company such as profits, performance of using capital, assets for the company Besides, the company also relies on the performance that the company brings to the society and economy such as promoting economic development, creating jobs for workers Particular business performance is the business performance gained from the business activities of each enterprise The common manifestation of particular business performance is the profit that each business achieves The socio-economic performance contributes through the results of serving production, life, economic
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Trang 25restructuring, promoting production development and improving people's lives There is a causal relationship and interaction between individual business performance and socio-economic performance National economic performance can only be achieved on the basis of effective operation of enterprises However, there may be businesses that do not guarantee performance (suffer losses) but the economy still gains performance However, the loss of a certain business is only acceptable at certain times due to objective reasons Enterprises must pay attention
to socio-economic performance because it is the premise and conditions for effective business enterprises However, in order to achieve that, the State needs to have a policy to ensure a harmonious combination of the interests of society with the interests of businesses and individual workers This classification helps businesses assess their performance as well as help the authorities can support businesses to operate more effectively
Performance of part cost and total cost
The operation of any business is also associated with its environment and market Any business must rely on the market to solve key issues: what to do, how
to do business, for whom and for what cost? Each supplier conducts his or her own business activities in specific conditions of resources, technical equipment, organization and labor management, business management They bring to the market their products and services at a specific cost and every business wants to consume their goods and services at the highest price However, when they sell their goods and services on the market, they can only sell at a market price, if their products are exactly the same in terms of quality
1.1.3 The require to improve business performance
Our economy is open for integration, thus creating opportunities and challenges for Vietnamese businesses To survive and develop, businesses must know how to take advantage of opportunities, overcome difficulties and challenges, gradually determine their position on trade And it is important for every business to constantly improve business performance for the following reasons:
Improving business performance is the way to ensure the survival and development of businesses as well as the whole society An enterprise wants to survive and grow, it must operate effectively but its business performance reflects
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Trang 27the level of using resources (human resources, material resources, capital) to achieve the defined goals of the enterprise The ultimate goal of most businesses is profit When the business is profitable, the business can guarantee the re-investment process to expand production and also ensure the existence and development of the business Every business is a cell of society, so when the business grows, it also contributes to the development of society Therefore, improving business performance is the basis to ensure the existence and development of businesses as well as the whole society [1]
Improve business performance to create competitive advantage and expand market In a market economy, businesses must compete to survive and grow, which requires each business to give themselves an advantage to compete That advantage can be product quality, price, structure or product design For example, businesses can improve production technology, raise the level of using machinery and equipment to create products of high quality and reasonable prices to attract customers Since then, businesses can be proactive in competition and create favorable conditions for market expansion, contributing to improving business performance [2]
Improve business performance to ensure life for employees in the enterprise For each employee, wages are a key part of their livelihood Therefore, striving to increase the income of employees in the business is always an important goal of every business Because businesses can use wages as a tool to improve business performance The higher and more stable income together with bonuses will create trust and enthusiasm for the whole enterprise, and the application of measures to handle labor violations by deducting Salary will contribute to improving the sense
of responsibility for everyone
1.2 Criterias to evaluation Business performance
Financial coefficients are considered to be the most typical signs of the financial situation of an enterprise in a given period Each different business at a different time will use different financial coefficients to clearly and concretely describe the financial situation of the enterprise Therefore, the analysis of financial coefficients is an important content in the process of corporate financial analysis
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Trang 29This coefficient reflects the ability to convert assets into money to cover short-term debts Therefore, this ratio also shows the level of guarantee to pay short-term debts of the business
Normally, when this coefficient is low (less than 1), it shows that the ability
of enterprises to pay short-term debts is weak and also a warning sign of potential financial difficulties that enterprises may encounter in debt payment This high coefficient indicates that the enterprise has a high ability to be ready to pay its due debts However, this ratio is not as high as possible, because this will reflect a large amount of current working assets and the fact that these assets are inactive, unprofitable and prove their effective use of assets business is not high
However, this factor is large or small, depending on the characteristics of the business For example, for commercial enterprises, mobile assets often account for
a large proportion of total assets, so this coefficient is relatively high Therefore, when assessing the ability to pay short-term debts, it is necessary to base on the typical coefficients of the same enterprises
- Quick solvency ratio:
This coefficient is considered as a measure reflecting the solvency of the enterprise's short-term debts This is a target that is very interested by short-term creditors because through this criterion, creditors can assess at the time of analysis, whether or not the enterprise is able to immediately pay short-term debts However,
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Trang 31in some cases, this indicator does not accurately reflect the solvency of the enterprise, especially businesses with receivables accounting for a large proportion
of total working assets
Therefore, to better assess the solvency of the enterprise, it is also possible
to use the instant solvency coefficient of the enterprise
- Coefficient of instant solvency Formula:
Instant payment coefficient =
Money + Cash equivalent Short-term debt
In particular, cash includes: cash, deposits, money in transit Cash equivalents are short-term investments in securities, other short-term investments can easily be converted into cash within 3 months and without major risk
The ratio of instant solvency reflects the ability to pay short-term debts at any time, because in the source of debt cover the business is very flexible
- Loan interest payment ratio The interest payable is the cost of capital that the enterprise is obliged to pay
on time to the creditor The source for paying interest is profit before interest and taxes The interest payment ratio reflects the relationship between profit before interest and tax and payable interest
Formula:
Interest payment ratio =
Profit before tax and interest Loan interests payable in the period
The interest payment ratio reflects the amount of profit before interest and tax that the business can offset the amount of loan payable in the period to what extent If this coefficient is high, it shows that the business is effective, the profitability of the capital is high enough to ensure payment of loan interests on time
1.2.2 Effective in using assets
- Profitability ratio of assets:
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Trang 33This index reflects the enterprise's ability to generate after-tax profit for business activities, determined by the following formula:
Return on assets (ROA) =
Profit after tax Average assets
This indicator shows how much profit after tax an enterprise invested in 1 asset The higher this indicator proves the effective use of assets of the business, contributing to improving the investment ability of the business owner
- Number of asset turnover:
Number of asset rotation =
Total net sales Average assets
This indicator shows how many rounds of an asset are rotating in a business period This higher indicator proves that the assets are moving quickly, contributing
to increased sales and is a condition to improve profits for businesses If this indicator is low, meaning that the assets are moving slowly, there may be inventories and unfinished products, causing business turnover to decline However, this index depends on the characteristics of business lines and specific characteristics of each enterprise
- Asset depreciation rate compared to net sales The ability of an asset to generate net turnover is a basic economic indicator for estimating investment capital when an enterprise wants an expected net turnover, which is usually determined:
Asset ratio of assets to net sales =
Average assets Net sales
This indicator indicates how many VND of investment assets an enterprise will earn in a net revenue High net sales for the period
- The depreciation rate of the property compared to the after-tax profit:
Reflecting the enterprise's ability to generate after-tax profit for its business activities, it is determined:
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Trang 35The ratio of depreciation of assets to profit after tax =
Average assets Profit after tax
This indicator shows how much property assets a company will gain after 1 dong of profit after tax The lower this index, the higher the performance of using assets, the more attractive investment
- Inventory turnover count:
The number of rotation of inventory =
Cost of goods sold Average inventory
Inside:
Average inventory =
Inventory at the beginning of the period + Inventory at the end of the period
2
The number of turnover cycles of inventory shows how many times the investment capital for inventory has been rotated in the period, the higher this indicator, showing that the inventory is moving well It is a factor that contributes to increase sales and profits for businesses
Formula:
Time 1 rotation of inventory =
360 Inventory turnover count
In order to know how much capital a business wants to have a net revenue,
it is necessary to base on the inventory inventory coefficient determined by the following formula:
Coefficient of inventories =
Average inventory Total net sales
- Production capacity of fixed assets:
Production capacity of fixed assets =
Revenue Average fixed asset
This indicator shows how much revenue per 1 dong of fixed assets invested This indicator shows the production capacity of fixed assets, the higher the target,
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Trang 37the better the performance of fixed assets, which is a factor contributing to improving the performance of business activities
Formula:
Average value of fixed
assets in the period =
Value of fixed assets at the beginning of the period + Value of fixed assets at the end of the period
2
- Loss rate of fixed assets:
Loss ratio of fixed assets =
Average value of fixed assets
Net sales
This indicator indicates how much VND is worth of fixed assets for an enterprise to want a net revenue, which is the basis for appropriate fixed asset investment in order to achieve the desired revenue
1.2.3 Effective in using capital
- Return on equity (ROE): The formula for determining:
Return on equity (ROE) =
Profit after tax Equity
This indicator shows how much profit after 1 dong of equity is generated The higher this indicator, the more positive the trend is, helping administrators to raise new capital in the financial market to finance the growth of the business
- Efficient use of loan interest:
Efficient use of loan interest =
Profit before tax + Interest expense
Interest expenses
This indicator reflects the safety, solvency of enterprises The higher this indicator proves the profitability of the loan as possible
- Loan interest rate:
Profitability ratio of the loan =
Profit after tax x 100 Average loan amount
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Trang 39This indicator shows how much profit the enterprise uses after 100 VND of loan money for its business operation The higher this indicator proves good business performance, this is an attractive factor for managers to make decisions to borrow money to invest in production and business activities This indicator also proves the growth of enterprises
1.2.4 Effective in using cost
- Profitability ratio of cost of goods sold:
Return on cost of goods sold =
Gross profit on sale Cost of goods sold
The profitability ratio of the cost of goods sold indicates how much gross profit the company invested in 1 cost of goods sold, the higher this indicator indicates the higher the cost of goods sold As a result, the company has increased its sales volume This indicator usually depends on the business characteristics of each specific industry
- Profitability ratio of selling expenses:
Profitability ratio of selling expenses =
Net profit from business activities
Selling expenses
This indicator shows how much profit the enterprise spends on 1 dong of selling expenses The higher this indicator proves that the greater the profit in selling expenses, the business saves on selling costs
- Profitability ratio of enterprise management expenses:
Profitability ratio of enterprise management expenses =
Net profit from business activities Enterprise Cost Management
This indicator shows how much profit an enterprise spends on 1 dong of administrative expenses, the higher this indicator shows the greater the profitability
of its management expenses Save on management costs
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