Ra đời từ năm 1979, bài thi TOEIC đã được sử dụng làm chuẩn đánh giá các kỹ năng Nghe hiểu và Đọc hiểu tiếng Anh – hai kỹ năng thiết yếu trong môi trường làm việc quốc tế. Kỹ năng Nghe hiểu: Đóng vai trò quan trọng trong đối thoại trực tiếp hoặc khi trao đổi qua điện thoại, trao đổi trực tuyến, hay khi tham gia các cuộc họp, hội nghị trực tuyến. Kỹ năng Đọc hiểu: Rất cần thiết khi trao đổi thông tin qua email, đọc báo cáo, biên tập nội dung cho các ấn phẩm và trao đổi thông tin thông qua các hình thức văn bản khác trong công việc. Đây là hai kỹ năng nền tảng đặc biệt quan trọng, thông qua đó có thể gián tiếp đánh giá cả hai kỹ năng còn lại là Nói và Viết.
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1
(A) He’s washing his uniform
(B) He’s talking to a patient
(C) He’s picking up some papers
(D) He’s using a laptop computer
2
(A) A woman is taking off her coat
(B) A woman is drinking some coffee
(C) A man is standing next to a suitcase
(D) A man is reading a newspaper
3
(A) Some people are installing an awning
(B) Some people are unloading a truck
(C) Some people are gathered around a market stand (D) Some people are painting a wall
4
(A) She’s holding a bottle in her hand
(B) She’s putting on a pair of boots
(C) She’s repairing a rocking chair
(D) She’s fixing a light on the ceiling
5
(A) They are rearranging the tables in a room
(B) The man is gesturing towards a whiteboard (C) The man’s briefcase has fallen onto the floor (D) One of the women is filling a vase
6
(A) A sign is hanging on a door
(B) A cabinet has been stocked with supplies
(C) Some shelves are being assembled
(D) Some tools have been scattered on the ground
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7 Which restaurant did Mayumi recommend?
(A) I don’t think so
(B) Dinner at eight o’clock
(C) The French one
8 Could you find a different shirt for that customer? (A) Main Street
(B) Sure, what size?
(C) A suit and a tie
9 When did you send me the invoice?
(A) Because I’ve done a lot of work
(B) Keith from the marketing department
(C) Sometime last week
10 Where’s the computer programming handbook?
(A) Jim had it this morning
(B) A fifteen percent discount applies
(C) The printing company called
11 Isn’t Mr Akbari leading the accounting seminar?
(A) Let’s close the account
(B) The electric bill was paid
(C) No, I think it’s Ms Garcia
12 Why is traffic so slow today?
(A) Just a rental car
(B) Because of road construction
(C) No, I worked yesterday
13 Let me help you fix the scanner
(A) Thanks, but I’m almost finished
(B) He’s a new hire
(C) About twenty documents
14 Is there a code to unlock the door, or is it open?
(A) It should be open
(B) There’s a clock in here
(C) Just around the corner
15 What color folders would you like me to buy?
(A) I’d prefer the blue ones
(B) Yes, please hold this for me
(C) At the stationery store
Trang 416 How can I request expedited shipping?
(A) The last shipment
(B) Complete an order form online
(C) Overnight to Singapore
17 Don’t we need to purchase more fabric samples?
(A) Yes, I’ll do that now
(B) Downstairs on the left
(C) I’ve already read it
18 Where can I find the Human Resources department?
(A) Upstairs, to the right of the elevator
(B) All new employees have to watch it
(C) She’s been working here for ten years
19 Who did you speak to about renting the apartment?
(A) I think it was the property manager
(B) On the first of every month
(C) There’s a part missing
20 Are you going to the museum or watching the baseball game?
(A) About thirty euros
(B) I don’t like sports
(C) Put your name here, please
21 Would you like me to review the budget report before you submit it? (A) No, I don’t know him
(B)Yes, that’d be helpful
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(C) At least 500 dollars
22 Do you plan to walk to the convention center?
(A) At the job fair
(B) It was built last year
(C) Pablo has a car
23 We’re out of flyers for our weekend sales event
(A) A newspaper article
(B) Is her flight on time?
(C) There’s a printer in my office
24 Weren’t you panning to see a concert tonight?
(A) The tickets are sold out
(B) I’ll finish it right now
(C) A very famous painter
25 When will the presentation materials be ready?
(A) New company policies
(B) I have two slides left to make
(C) A seat by the window
26 Who’s working the closing shift next Monday night?
(A) On the corner of Maple Street
(B) I’ll take a look at the calendar
(C) Maybe the computer’s not working
27 Can you call the Research Department to get a project update? (A) I’m meeting with them at two
(B) It’s an old model
(C) Three months ago
28 Doesn’t the dentist’s office open at seven A.M.?
(A) I think it opened last year
(B) Not on weekends
(C) What a great offer!
29 The supplier said the cabinets will be delivered late
(A) The storage room is that way
(B) That’s going to put us behind schedule
(C) Some new kitchen appliances
30 Ms Jones arrived at four today, didn’t she?
(A) All flights were delayed
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(B) No, departures are on the first floor
(C) Actually, a twenty percent bonus!
31 How long did the team meeting last?
(A) Production costs are high
(B) There was only one item on the agenda
(C) No, we were the first to arrive
PART 3
32-34
today, but I’m sure I already paid it I think there’s been a mistake
Our office installed new software last month, and we’ve been having some technical difficulties
35-37
work?
at baking and decorating cakes, so we could really use your help
groom requested
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calling to see whether you’ve made a decision about renting the unit I showed you last week?
close to my work But the apartment isn’t very big I have a lot of furniture, and
I don’t think all of it will fit in that apartment
to it But if you’re still interested in it, I’d be willing to reduce the rent for you
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given any tours of the grounds yet?
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me to lead a tour of the gardens today?
my first group through the gardens
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didn’t start until three o’clock
thought I’d give myself extra time
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reservation?
o’clock?
into the same problem there
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magazine issue Have you thought about which photographer we should use for the photo shoot?
one of the other photographers on staff
can handle this assignment
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reps are going to dinner tonight after we finish closing Do you want to join us?
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earnings The regional manager is coming by in the morning, and she’ll want to review it right away
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couldn’t find a parking space nearby, so I had to park my car several blocks from here Are you the owner of the business?
aren’t functioning The lights should turn on automatically when people walk into the room
interview in another room So, please take your time
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her to you now
you know, with sensitive client information Can you dispose of them?
We collect the documents and shred them right on-site
discuss the details?
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attendant, and I’ve just started working a route to and from this city
for you to fill out the membership forms
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at Do you carry those?
past the café, and then you’ll see a sign for office furniture A salesperson there will
be happy to help you
from your Web site? Can I use it?
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I really want to travel overseas for work, but my company doesn’t have any international clients So I’m starting to look for a new position
You can even use it to search by amount of travel required
and then I’ll be my own boss!
PART 4
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printing order is ready for pickup You can come to our store anytime during our regular business hours, between nine A.M and five P.M The itemized bill you requested has been sent to you by e-mail If you have the time, we would appreciate it if you could fill out
a quick survey about our service on our Web site Thanks for your business
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received a few customer complaints Apparently, the sliced vegetables that go in our chef’s salad have been brown and too soft This is unacceptable So cooks, remember
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that we do not use vegetables that are more than a day old We can’t serve poor quality salads at our restaurant Mark, please sort through the bin of cut vegetables and throw out any that aren’t fresh
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us here at Danley Career Coaching I heard some very good responses from many of you during our interview role-play And remember, you can access the video recording
of your practice interview online It’s complimentary from our company Please watch
it when you get home so that you can think about the principles we talked about today Also, if you’re considering signing up for one-on-one coaching, Kenta has worked here for over twenty years
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gathering near the Millvale stadium for this evening’s championship soccer match Sports fans are very excited about this match because it’s the first time in ten years that the Millvale team has made it to the championship If you’re going to the game, you can expect a lot of traffic on roads around the stadium, so you should consider taking public transportation Transit Authority is running extra buses all evening And now, let’s see what type of weather to expect Here’s Samantha with the forecast
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I understand you’re interested in putting your home up for sale next month, and I’d be happy to help you with that The first step of this process is for me to view your property After the visit, I can give you an idea of the price you could potentially get for your home We have a list of buyers looking for houses in your area and could
vacation, so I won’t be able to meet with you until next week I hope that’s all right
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First — the break room A lot of staff have been leaving personal items like coats, shoes, and bags in the break room for long periods of time Keep in mind that everyone working here uses the break room, and it ought to be kept neat and clean
So, if you put any personal belongings in there, please take them with you at the end
of your shift There was one other thing, but, uh, the store’s opening in a few minutes Thanks
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the works of Martina Santos, who specializes in making mosaics Each of her mosaics
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is crafted from hundreds of small, colored tiles As you’ll notice, the subjects of her artwork are plants and animals That’s because Ms Santos draws her inspiration from nature OK, let’s get started While we walk through the exhibit, I’ll provide you with some information on each mosaic And at the end of our tour, we’ll stop at the front desk, where you can pick up a free postcard with images of Ms Santos’ most famous works of art
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entire marketing department here at Kushing Cosmetics when I say we’ll miss working with her We all appreciate her positive attitude and ability to understand customer needs She was only with us one year, and during that time sales of our new cosmetics line increased by ten percent! Fortunately, she’s not leaving the company but just transferring to the Singapore branch office, so we’ll be able to keep
in touch Best of luck, Alina
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game device We had twenty-five employees from other departments test out the prototype, so let’s look at the results Most of them really liked the appearance Hmm we won’t be able to change the weight of the device at this point But look at this other feature: only ten people liked it So that’s what I want our team to work on
— I know we can do better Please, send me some ideas by the end of the week We’ll have a brainstorming session on Monday to make a final decision
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This morning we’ll start with some hiking There are four trails to choose from, but I highly recommend going out to the Mountain Lodge You’ll get a great view of the entire nature preserve from up there, and it’s a nice spot to stop for lunch Now, don’t forget that we’ll be meeting at the Wildflower Garden at three P.M for some team- building activities, so please make sure to leave enough time to hike over there Before we split into our groups, I’m going to come around and hand out water bottles