Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.Assessment of digital transformation on trade facilitation in Viet Nam.
OVERVIEW OF DIGITAL TRANSFORMATION
FACILITATION 1.1 Overview of Digital Transformation
Digital transformation is a crucial strategic priority for leaders today, representing a comprehensive shift in how individuals and organizations operate through the integration of digital technologies This process fundamentally alters value delivery, enhancing both cultural and operational practices to better meet evolving consumer demands.
Digital transformation, as defined by IBM, encompasses every aspect of an organization, including business models, customer experiences, and operational procedures, all driven by a customer-centric, digital-first approach It utilizes data to create intelligent workflows and facilitate quicker, more informed decision-making, while also ensuring real-time responsiveness to market changes through AI, automation, hybrid cloud, and other digital technologies Ultimately, this transformation reshapes client expectations and paves the way for new business opportunities.
The aim is to establish a robust technical and operational framework that enables effective adaptation to the dynamic nature of customer expectations, fluctuating market conditions, and both local and global events.
The framework of digital transformation
A successful digital transition for both general and government systems requires a comprehensive change management strategy, commonly known as a digital transformation framework This framework serves as a vital tool that facilitates transformation across all levels of the organization and within specific departments.
A framework supports digital transformation by outlining best practices and processes to do the following (IBM):
• Analyze the impact of change across all areas of the organizations
• Manage the change effectively and efficiently
• Plan the steps to implement the transformation
• Identify metrics to measure the benefits the change brings
• Clarify ways to progress along your digital transformation journey
Amazon Web Services (AWS) is the world's leading cloud platform, providing over 200 fully featured services from data centers around the globe With tools and solutions available in up to 190 countries, AWS supports enterprises, software developers, government agencies, educational institutions, non-profits, and private organizations A digital transformation strategy is essential for organizations, encompassing a thorough plan to achieve both short- and long-term digital transformation goals.
• Leaders who initiate and drive the transformation
• Key performance indicators (KPIs) to measure the return on investment (ROI)
• Tools and processes that will support the transformation
• External resources and third-party experts
• The impact of transformation on people
The four steps to building successful digital transformation plans are outlined below:
Align your digital transformation with your company objectives:
When planning a digital transformation project, it is crucial to align the initiative with your organization's overarching goals instead of focusing solely on specific technologies By prioritizing key emphasis areas, you can effectively establish KPIs that ensure the transformation remains measurable and accelerates the time to achieve value.
Initial projects that deliver measurable results in under six months are highly effective It's advisable to launch initiatives that demonstrate a clear return on investment (ROI) to gain leadership support These early prototypes can be refined and implemented across the organization for broader impact.
An approach for implementing technology
You can utilize a variety of methods in digital transformation to change your organization Here are a few of these technologies:
• Mobile technologies , like customer-facing applications and internal applications that improve productivity
• Internet of Things, like smart sensors and intelligent devices that automatically connect to the internet and collect data
• Cloud technologies, especially cloud computing and cloud storage
• Artificial intelligence and machine learning for data analytics and decision- making
• Augmented and virtual reality for immersive customer engagement
Implementing advanced technologies can greatly enhance customer and employee interactions within your organization To effectively train your workforce and elevate your company's capabilities, consider collaborating with external partners and specialists.
Collect feedback and improve the digital transformation approach
Incorporating robust feedback loops into your digital transformation project planning is essential for success Regular stakeholder input fosters a culture of learning and adaptability, ensuring that all participants grow throughout the process Since digital transformation is an ongoing journey, establishing milestones within your timeline allows for flexibility and the opportunity to make necessary adjustments along the way.
1.1.3 Levels of digital transformation adaptation:
Digital transformation is a multi-level process that reflects the varying degrees of integration and maturity within organizations These levels serve as a framework for understanding the evolution of digital initiatives At Level 1, organizations are in the early stages of digital transformation, characterized by limited implementation of digital technologies and ad-hoc initiatives that lack a strategic, organization-wide approach.
At Level 2, organizations shift to the functional stage of digital transformation, where digital technologies are strategically adopted within particular departments like marketing, sales, or customer service This phase signifies a move from isolated digital projects to more organized and focused initiatives However, the transformation remains constrained in scope and lacks comprehensive integration across the organization.
As organizations reach Level 3 in their digital transformation journey, they focus on integrating business processes through end-to-end automation and digitization This integration of digital technologies into workflows enhances efficiency and streamlines operations while fostering collaboration across various functions With increased data sharing and integration, organizations can gain valuable insights, empowering them to make informed, data-driven decisions.
Level 4 signifies a crucial phase in digital transformation, marked by a complete overhaul of business models and strategies driven by digital technologies Organizations at this stage integrate digital initiatives into their core operations, fostering innovative business models and generating new revenue streams This transformation leads to disruptive market changes and enhances agility, enabling organizations to leverage digital tools to create unique value propositions and swiftly adapt to evolving market dynamics.
Achieving Level 5 of digital transformation requires a comprehensive ecosystem transformation where organizations partner with external entities, including customers and suppliers, to build interconnected digital ecosystems that go beyond traditional industry limits By utilizing emerging technologies like artificial intelligence, blockchain, and the Internet of Things, these ecosystems facilitate seamless integration and collaboration among various stakeholders, promoting innovation and advancing overall digital transformation.
Digital transformation levels act as a flexible framework rather than a strict sequence, varying by industry, organizational size, and strategic goals Recognizing these levels enables organizations to assess their current status in the digital transformation process and effectively plan future initiatives.
1.1.4 Digital transformation measures of success