Work placement report: Recruitment in Thang Long postal insurance company and recommendations to improve the quality of recruitment

Work placement report: Recruitment in Thang Long postal insurance company and recommendations to improve the quality of recruitment

WORK PLACEMENT REPORT

“RECRUITMENT IN THANG LONG POSTAL INSURANCE COMPANY AND

RECOMMENDATIONS TO IMPROVE THE QUALITY OF RECRUITMENT”

Student : Nguyen Thi Dung – Class: CNTH-DAA8 Tutor in university : Mrs.Tran Kieu Trang

Mr La Tien Dung Tutor in enterprise: Mrs Phan Que Anh - Specialist

• A PRESENTATION

OF THE COMPANY Part 1

• PRESENT MY MISSIONS IN THE

PROBATION IN THE COMPANY Part II

• EVALUATING SITUATION OF RECRUITMENT

AT PTI THANG LONG

Part III

Rationale, Objectives, Methodology and Scope of the Study

Rationale

•Human plays the

most important

role in bringing

success for the

organization

Objectives

•Analyzing the situation of recruitment

•Identifying the existing problems and give some recommendations

Methodology

•Analysis and synthesis materials, reports

in the company

•Observation, and interviews for information

Scope of the study

•Focuses on the situation of recruitment and gives

recommendation

to improve the effectiveness of recruitment

PART I: A PRESENTATION OF THE COMPANY

The original insurance business

•Health insurance and personal accident insurance

•General Liability Insurance;

•Motor Vehicle Insurance;

•For fire and explosion Insurance;

Re- insurance business: Receive and reinsurance for all non-life insurance

•Damage servey:

damage, servey, calculate, allocate damage,

•Damage assessment agent.

Carry out investment activities in the following areas

•Purchase government bonds

Full Name: Pos and Telecommunication Joint Stock Insurance Corporation

Head office: 8th floor,

No 4A Lang Ha, Ba Dinh District, Ha Noi City

Phone: (84-4) 37724466 Fax: (84-4) 37724460/37724461

Website:

www.pti.com.vn

AN OVERVEW OF THE POS AND TELECOMMUNICATION

JOINT STOCK INSURANCE CORPORATION

PART I: A PRESENTATION OF THE COMPANY

 Full Name: Thang Long Postal

insurance company

 Short name: PTIT

 Address: Hoa Dang building,

No 29 Nguyen Trai, Trung Van

Street, Tu Liem District, Ha

Noi City

THE ESTABLISHMENT AND

DEVELOPMENT OF THANG LONG

POSTAL INSURANCE COMPANY

Director

Dep

Account s

Dep

Adminis tration, Human resourc e

Dep

non-marine

Dep -marine

Dep

techniqu

e assets

Dep

Business

1, 2, 3, 4,

5, 6

Dep Business HaDong

Assistant director 1

Assistant director 2.

PART I: A PRESENTATION OF THE COMPANY

• Fierce competitions

• Slowdown economic growth,

• High inflation rate: 8,2%

• Big population: 90 Million

• Standard of living

• Average GDP = 1960$

• Supportive policies

• Revenue is not really high

• Most of the original staff hired is not learn

specialized insurance in university.

• Top 5 enterprises of

non-life insurance

• Good brand reputation and

image

• Good customer services

• Strong financial resources STRENGTHS WEAKNESS

THREATENS

OPPORTUNITIES

AN OVERVEW OF THANG LONG POSTAL INSURANCE COMPANY

Progress of internship

Learn information about

the internship company

and get familiar with works

Research, take part in the recruitment process

Recommendation to improve quality recruitment process

Learn information

about the company

Learn information about

human resource department

Collect related documents

about financial reports

Find out information about the recruitment activities

Take part in the recruitment activities

Recruitment source

Channels recruitment Propose step teamwork,

solve situations

MY MISSIONS

Remove

unsatisfactory

records.

Designing questionnaires for interview

Get information candidates before the interview

participate in project meeting andmeetings of human resource department

TAKE PART IN THE RECRUITMENT ACTIVITIES

1 REMOVE UNSATISFACTORY RECORDS.

 Collecting online

applications by email for business department

 Marking CV of applications

 Base on check list to chose

suitable applications

 Base on general skills

 Chose suitable questions

 Set up level mark for each

question

 Identify key criteria for each type of job

 Method of assessment resumes

 Knowing how to design these types of questions in each skill

Research the Recruitment process in PTI Thang Long

Stage 1: Define requirements

Stage 2:

Advertisement

Stage 3:

Screening of Candidates

Stage 4:

Examination

Interview

Stage 5: Send

invitations

matriculation

Stage 1: Define requirements

• In December in each year or when has demand manpower

• All the departments’ head send their requisition in a fixed form

• HR collects the approval of the director

• Soucre: internal source, external source

Stage 2: Advertisement

•advertisement mostly on the company’s website

Stage 3: screening of candidates

•HR department starts collecting the bio data

•The bio data are collected from sources

•Selected and prioritized based on applicants’ education

Stage 4: Examination, Interview

•Writing test: English test, technical information

•Direct interview: general interview + Personal interview

Send invitations matriculation

•Staff who are selected will be trained in company about 60 days

•Send to director their report after training

EVALUATING SITUATION OF RECRUITMENT AT PTI THANG LONG

CASE STUDY

LIMITATIONS AND

MY RECOMMENDATI

ON TO IMPROVE THE QUALITY OF RECRUITMENT ACHIEVEMENTS

IN RECRUITMENT

ACHIEVEMENTS IN RECRUITMENT

Set up the recruiting process

• Supporting for managing and using human resource

• Creates equal opportunities for all applicants and

employees

• Quite scientific and detailed

The quality and quantity

in the recent years

• More and more improving

• Raise the revenue and profit for the company as well as the income for workers

LIMITATIONS OF RECRUITMENT

Source

•Using internal resources by rotating staff from one location to another location

Channels

•External recruitment NOT enlarged in terms of methods

•Only on the company website and job site www.vietnamworks.com

Recruiting quality

•Tests, interview step is not efficient

•The test questions not evaluate qualifications of candidates

Stage 1:

Define requireme nts

Stage 2:

Advertise ment

Stage 3:

Screening

of Candidates

Stage 4:

Examinati

on

Interview

Stage 5:

Send

invitations

matriculati

on

RECOMMENDATION TO IMPROVE THE QUALITY OF RECRUITMENT

Expand recruitment source

• Coordinating with universities and colleges

• Select outstanding students to apply for the jobs

• Put certain conditions for the students

Provide work placement for students

• Project “Starting selling insurance with PTIT”

• Costing the company a lot of money ->

attractting qualified employees

Recruit

ment

source

RECOMMENDATION TO IMPROVE THE QUALITY OF RECRUITMENT

Widening the channels for recruitment advertisement

 On the Internet

 On magazine

Channels

Add teamwork steps to recruitment process

 Divided candidates into small groups 5 -7 persons

 A group has about 20 minutes

to discuss

 Stage 4 splits to 2 small steps:

examination and team work solve situations

Stage 4 Examination, interview

Examination, teamwork solve situations

Interview

Case study

Attend

Step 1

Detecting problems

Step 2

Confirm the problem or not ?

Step 3

Recommend ation

solutions

Step 4

Everyone agreed solution

Step 5

In 3 months

internship

•I have had some

tasks…

On 03/28/2014

•Ask Ha Duyen Hung who has just

completed interview

In the afternoon

of that day

•I have opportunity to participate in process interview candidates

•I sat and listened to interview

In the meeting

•I gave my opinion on the proposed additional

group work

And then…

•Employers and director in company evaluate high my opinion

Solutions for case study

Boring questions

Not expressing

themselves

The atmosphere in the interview

Solution

Hiring partner design question for interview

Refer to question others company's, on the

internet

Teamwork

CONTRIBUTIONS

Solution for recruitment source

Solution for recruitment channels

Solution for recruitment process (split stage 4 to

2 small step)

Communication/ Listening skill

Time management skill

Document management skill

Ability to learn

Experience

Student : Nguyen Thi Dung – Class: CNTH-DAA8