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Read the passage and answer the questions below based on the text 2 points Workers come and go as they please.. Write completed sentences based on the given phrases 2 points 1.. Read t

English for Business Administration

ENGLSH TEST 1

Time: 90 minutes

I Reading passage

A Read the passage and answer the questions below based on the text (2 points)

Workers come and go as they please They make vital decisions previously made

by the bosses Secretaries have abolished (and given more awarding jobs) The assembly line has been abandoned, as have economies of scale like buying components in bulk A quarter of employees fix their own salaries and soon everyone will The workers decide how much of the profits to share and how much to invest Many of the rest are encouraged

to work from home or set up their own small companies Employees reorganize their factories and choose new sites for development Central computers have been consigned

to oblivion along with rows of unnecessary filing cabinets Memos must be confined to one page There are no controls over expenses or business travel There is a reception desk, but no receptionist The boss doesn’t even have his own desk and has to make his own tea

New words

vital decision: quyết định quan trọng

in bulk: với khối lượng lớn

abandon: từ bỏ, bỏ rơi

oblivion: sự lãng quên

Questions

1 Who makes the decision?

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2 What things have been abandoned? ………

3 How are salaries decided? ………

4 How are profits shared? ………

5 Who reorganizes the factories? ………

B Translate the reading passage into Vietnamese (2 points) ………

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II Write completed sentences based on the given phrases (2 points) 1 All/ necessary goods/ services/ will/ supply ………

2 Citizens/ can/ choose/ what/ they/ do ………

3 Control/ economy/ much/ same/ regulate ………

4 She/ only/ work/ GLM/ since/ takeover ………

5 Products/ can/ sell/ unbranded commodities ………

6 Sellers/ will/ raise/ price/ ration/ limited supply ………

7 Interest/ what/ pay/ borrowing money ………

8 He/ whom/ you/ meet/ last week ………

9 Bank/ charge/ interest/ if / account/ overdrawn ………

10 Accounting reports/ based/ activities/ been carried/ people ………

III Translate the following sentences into English (2 points) 1 Prudential là công ty bảo hiểm có thị phần lớn nhất ở Việt nam ………

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2 Theo báo cáo của bộ Công nghiệp và Thương mại thì nền kinh tế của Singapore đã và đang phát triển với một tốc độ đáng kể ………

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3 Ngành dịch vụ cũng tăng 6,1%, đứng đầu là các dịch vụ tài chính, tiếp theo là bán buôn và bán lẻ ………

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4 Cô ấy đã chấp nhận công việc vì nó đuợc trả lương cao và có nhiều triển vọng tốt ………

5 Điều quan trọng là phải tạo được ấn tượng ban đầu thật tốt đối với các khách hàng tiềm năng ………

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IV Image that you work for a company An American company has written asking for

some information about your company Write a letter to introduce your company to them.(2 points)

- Begin your letter like this:

Dear…

You asked for some information about our company

- Try to answer some of these questions in the main body of the letter:

• What area or areas does the company work in?

• When did the company start?

• What product does the company manufacture?

• Where is the company located?

• How is the company structured?

• How many people are there on the workforce?

• How do you see the future of the company developing?

• Has much changed in the company in the past?

- Finish your letter like that:

If you have any further questions, please get in touch with me

Yours sincerely,

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ENGLISH TEST 2

Time: 90 minutes

I Reading passage

A Read the passage and answer the questions below based on the text (2 points)

The company, Semco, located in São Paulo, Brazil, make pumps, dishwashers and cooling units It has been crawled over by the media and hundreds of curious corporations including 150 of the Fortune top 500 companies in the US Semco has increased profits fivefold to nearly $3 million on sales approaching $30 million (after allowing for inflation despite the hyper-inflationary background of the national economy) It exported 23 percent of output Productivity has risen sevenfold and the company is free of debt

New words

crawl: bò, di chuyển chậm chạp

cooling unit: máy điều hoà

fivefold: gấp 5 lần

hyper-inflationary: lạm phát phi mã

output: sản lượng

debt: nợ

Questions:

1 What products does the company make?

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2 How have the profits of Semco developed recently? ………

3 What is the sales situation? ………

4 What happens to its output? ………

5 How would you describe Semco’s financial situation? ………

B Translate the reading passage into Vietnamese (2 points) ………

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II Write completed sentences based on the given phrases (2 points)

1 Economist/ satisfied/ work/ would/ done/ rapidly

III Translate the following sentences into English

1 Tuy nhiên người ta vẫn tin rằng thị trường bảo hiểm ở Việt nam sẽ tiếp tục phát triển khi thu nhập của người dân tăng lên

IV You have seen a lot of advertisements on television What are your favourite TV

commercials? Describe them and explain why you think they are effective? Your description should cover these points: (2 points)

• Target customers

• Features and benefits of the products

• How to attract the attention of potential customers

• How to create a desire for its benefits

• How to encourage customers to take prompt action

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ENGLISH TEST 3

Time: 90 minutes

I Reading passage

A Read the passage and answer the questions below based on the text (2 points)

Anyone who has contact with customers is salesperson – that includes the telephonist who answers the phone and the service engineer who calls to repair a machine

So that probably includes you!

The relationship between a salesperson and a client is important: both parties want

to feel satisfied with their deal and neither wants to feel cheated A friendly, respectful relationship is more effective than an aggressive, competitive one

A salesperson should believe that his or her product has certain advantages over the competition Customers wants to be sure that they are buying a product that is good value and of high quality People in business are not going to spend their company’s

money on something they don’t really need (unlike customers, who can sometimes be persuaded to buy “useless” products like fur coats and solid gold watches)

Some salespeople adopt a direct “hard sell” approach, while others use a more indirect “soft sell” approach Which approach do you prefer? Whichever approach is used,

in the end perhaps a good salesperson is someone who can persuade anyone to buy anything On the other hand, maybe a good salesperson is someone who knows how to deal with different kinds of people and who can point out how his or her product will benefit each individual customer in special ways After all a buyer is called a “buyer” because he or she wants to buy All you need to do is to convince them that your product

is the one they want A successful sales meeting depends on both the salesperson and the customer asking each other the right sort of question

New words:

adopt: sử dụng, thực hiện, chấp nhận

service engineer: kỹ sư phụ trách bộ phận dịch vụ khách hàng

“Hard sell” approach: (tiếp thị) cách bán hàng bằng quảng cáo rầm rộ, liên tục, gây ấn

tượng mạnh đối với khách hàng

“Soft sell” approach: cách bán hàng bằng cách dùng lời để thuyết phục

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II Write completed sentences based on the given phrases (2 points) 1 Supply/ essentials/ non-essentials/ commodities/ studied ………

2 Man/ good education/ usually/ earn/ money ………

3 Giants/ ICI/ BP/ not/ publicly owned ………

4 That/ theory/ now/ out of date ………

5 Current assets/ company/ usually/ include/ cash/ inventory ………

6 Debt financing/ classify/ short term/ long term ………

7 He/ interested/ economics ………

8 Accountant/ concerned/ provision/ interpretation/ financial information ………

9 Holders/ shares/ together/ form/ ownership ………

10 Sellers/ will lower/ price/ rush/ unload/ unwanted models ………

III Translate the following sentences into English (2 points) 1 Theo báo cáo, vào năm 2006 số lượng các đại lý bảo hiểm đã giảm đi 31% ………

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2 Thị trường chứng khoán Việt nam khác nhiều so với thị trường chứng khoán ở các nước phát triển như nước Úc ………

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3 Rất nhiều các doanh nghiệp nhà nước đã bắt đầu quá trình cổ phần hoá ………

4 Dự án phải kết thúc vì thiếu vốn ………

5 Ngày nay khách hàng tìm kiếm những sản phẩm thực sự có tính hữu dụng cao đối với họ

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IV Imagine that a foreign company is going to send a person on a business trip to your company After finishing his/ her work, he / she would like to know how to get to some places and to explain local customs and habits of your own town or city Write a passage about 150 words to tell him/ her what he/ she needs (2 points) Your writing may cover some these points: • Where he/ she could go • When the museums and art galleries are open • How he/ she can get tickets for a concert or show • Which restaurants serve typical local dishes • Where can he/ she buy local specialities to take home … ………

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ENGLISH TEST 4

Time: 90 minutes

I Reading passage

A Read the article and answer the questions below based on the text (2 points)

Late payers can kill a business

Managing cash flow in the everyday sense is about making sure you have money coming

in to finance the costs of the goods and services you are producing

If you are a small business, the chances are that for every £100 you owe Others owe you £155 What’s more, you’re probably waiting up to 12 weeks to get paid It’s not right Some business people have very definite ideas about what should be done to make thing fairer

Improving credit control can make a world of difference to your business prospects Profit is good, but it’s cash that pay the wages

So here are ten tips to help you to get what’s due to you

a Assess the credit risk of every customer and assign a credit limit to them before any goods are supplied Trade and bank references should always be taken up before accepting a customer on credit terms

b State the credit terms clearly on each invoice (a pay-by date and details of interest charges)

c Ask for a percentage of the invoice value in advance as protection against bad debt and to help cash flow

d Try credit insurance if credit checks do not come up to standard It’s not always available, but it can provide up to 100 per cent cover on approved debts, guaranteeing payment by a specified date

e Think about using debt collection agencies for smaller debts Agency fees, usually based on a percentage, are only payable if the debt is successfully recovered

f Investigate the potential of factoring Factors purchase a firm’s unpaid invoices, paying up to 70 per cent or more of the face value, but they often only take on the best customers

g Make sure you know the name and department of the person to whom each invoice is being sent

h Check how long existing customers take to pay – and negotiate new credit terms if they are not meeting bills on time

i Offer your customers discounts for paying up promptly when invoiced

j Follow up with a fax to make sure your invoice isn’t overlooked, disregarded

or left at the bottom of the pile

New words:

credit terms: những điều khoản tín dụng assign: phân công, chỉ định, chuyển nhượng bad debt: nợ khó đòi cash flow: lưu lượng tiền mặt

face value: giá trị danh nghĩa overlook: bỏ qua, không chú ý đến

disregard: bỏ qua, không quan tâm pile: đống (hồ sơ)

Questions

1 What sort of people is the article written for?

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2 How many tips are there in the article? ………

3 How can you deal with smaller debts? ………

4 What can you do if customers pay up swiftly? ………

5 Whose name do you need to know? ………

B Translate the reading passage into Vietnamese (2 points) ………

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II Write completed sentences based on the given phrases (2 points) 1 Law/ must/ obey ………

2 Those days/ they/ can/ work/ rapidly/ factory/ but not now ………

3 British government/ control/ economy/ strictly/ NECD ………

4 Economy/ which/ poorly run/ lead/ problem/ society ………

5 People/ interviewed/ manager/ yesterday ………

6 Fiscal deficits/ affect/ balance of payments/ rate of inflation ………

7 There/ change/ quantity/ material supplied ………

8 Make profit/ earn money ………

9 Accounting reports/ prepared/ order/ help/ make decision ………

10 Each share/ presented/ stock certificate ………

III Translate the following sentences into English (2 points)

1 Các chuyên gia dự báo thị trường bảo hiểm năm nay sẽ tiếp tục gặp khó khăn vì một lượng vốn đáng kể được đổ vào thị trường chứng khoán

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2 Rất nhiều các công ty của Đài loan đang xem xét việc chuyển một số các nhà máy của họ ở Trung Quốc sang Việt nam ………

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3 Theo bộ Thương mại, lạm phát bị ảnh hưởng bởi các yếu tố trong nước và ngoài nước ………

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4 Phát biểu tại hội nghị, Chủ tịch Uỷ ban nhân dân Trịnh Quang Sử đã nhấn mạnh rằng trong năm nay thành phố sẽ tiếp tục cải tiến các thủ tục hành chính… ………

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5 Việt nam đã trở thành thành viên chính thức của Tổ chức Thương mại thế giới năm 2006 ………

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IV Write a passage about the relationship between products and markets (about 200 words) (2 points) ………

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Business finance refers to the financial decision making, the control of funds flows

in the course of operation, and the seeking of sources for the development programs of s business In addition to bookkeeping accounting, business finance includes the tasks of cashiering, debt collecting, customers’ credit classification…and the assessment of efficiency in the performance

Special decisions are needed when entrepreneurs want a business to start

(decisions on the founders’, legal and initial capital), to expand (increase of the chartered capital), and when the business faces the state of insolvency or fall into failure, the

decisions will be made on whether to re-structure or to disband it, and in case of closing, whether to terminate it by dissolution or by bankruptcy

Decisions made during course of a business life are made in industrial projects or

in commercial transactions The evaluation of such plans is based on some financial ratios

In production, business finance esteems the profitability of an investment by an analysis of the break-even point and the pay-back time These are calculated from fixed and variable costs with some considerations of depreciation of assets and time money value

In commerce, business finance is mostly concerned with some matters as a budget

of an advertising campaign, possible losses occurred from country risks or credit risks… and the pricing policies to cope with the price war conditions

New words:

founders’ capital: vốn sáng lập viên legal capital: vốn pháp định

disband: giải tán break-even point: điểm hoà vốn

pay back time: thời gian hoàn vốn depreciation of asset: khấu hao tài sản

time money value: thời giá tiền tệ

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II Write completed sentences based on the given phrases (2 points) 1 Car/ will/ maintain/ them ………

2 People/ not/ like/ work/ unsatisfactory conditions ………

3 Americans/ dedicated/ system/ private enterprise ………

4 Change/ government/ usually/ mean/ change/ policy ………

5 Said/ she/ get/ order/ furniture ………

6 Prices/ rise/ if government/ print/ more money/ people/ want/ have ………

7 Supply/ cigarettes/ not/ usually/ fluctuate ………

8 Can/ collect/ goods/ factory? ………

9 Shareholders/ people/ own/ part/ company ………

10 Accounting/ concerned/ report/ effects/ past decision ………

III Translate the following sentences into English (2 points) 1 Năm ngoái thị phần của công ty bảo hiểm Bảo Việt đã tăng 3% ………

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2 Các công ty của Đài loan sẽ đầu tư chủ yếu vào các lĩnh vực như chất bán dẫn, công nghệ truyền thông và thông tin ………

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3 Cổ phần hoá giúp cho nhiều doanh nghiệp kiểm soát các hoạt động của mình một cách tốt hơn và làm giảm các chi phí về quản lý hành chính

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4 Một số người tin rằng lạm phát sẽ ổn định bởi giá của nhiều loại hàng hóa nhập khẩu giảm ………

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5 Nhiều doanh nghiệp có vốn đầu tư của nước ngoài đã tham dự hội nghị 2 ngày tổ chức tại thành phố Hồ Chí Minh tuần trước ………

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IV Imaging that after graduating from university, you intend to work for a foreign company English is very necessary and useful for your work So what would you do to improve your English especially English for Business management now? Write a passage about your plan about 150 words (2 points) ………

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