Internship at europe vietnam australia international language center

LIST OF PICTURES Picture 1: EVAS’s official logo Picture 2: The address of Campus 1 Picture 3: The Cambridge international exams Picture 4: The Cambridge Award Ceremony Picture 5: Summer

AN GIANG UNIVERSITY 1

VIETNAM NATIONAL UNIVERSITY HO CHI

MINH CITY

AN GIANG UNIVERSITY FACULTY OF FOREIGN LANGUAGES

INTERNSHIP REPORT

INTERNSHIP AT EUROPE VIETNAM

AUSTRALIA INTERNATIONAL

LANGUAGE CENTER

INSTRUCTOR: MS DO THI NGOC NHI

FULL NAME: LE THI THUY HUYNH

STUDENT’S CODE: DTA176105

CLASS: DH18TA,

ACADEMIC YEAR 2020 - 2021

An internship is a necessary time for students to gain experience while they are studying at university Therefore, An Giang University (AGU) tries to help seniors connect with some companies at which they want to work I chose to work at Europe Vietnam Australia International English Center (EVAS Center) for eight weeks

During the eight weeks working at EVAS, I felt that I was lucky because I received help, support, and encouragement from all people around me with love That is why I would love to express my deep gratitude and appreciation to all the people who supported me in this report

First and foremost, I express my gratitude to my lecturers: Mrs Truong Thi Thanh Nga, Mrs Bui Thi Thuy Trang, my instructor - Ms Do Thi Ngoc Nhi, Faculty of Foreign Languages (FFL) of AGU They helped me get in touch with EVAS and remind me the things I need to do during my internship They offer invaluable careful guidance

Secondly, I would like to thank all the masters in the Faculty of Foreign Languages for giving me much necessary knowledge during four years that allows me to apply my knowledge and skills in real life to gain more work experience

Moreover, I would like to sincerely thank Mrs La Ngoc Huong - the Director of EVAS Center, and Mrs Huynh Thi Bich Van - the Vice Director for giving me a chance

to practice here Besides, I want to thank Ms Tran Au Quynh Tran - manager at Campus

1 and Ms Le Thi Du Em - manager at campus 2 for guiding me and sharing work experiences Also, I love to thank all members of the EVAS Center for all their enthusiastic guidance and support to me for eight weeks I can confidently say I would not have grown and learned as much as I have these past eight weeks without their mentorship

Finally, I am sincerely thanking my family for believing and loving me

I have learned, improved, and grown in wisdom after working time there as a trainee

I appreciate it!

II Authorities and missions

4 Take care of students and parents 21

AN GIANG UNIVERSITY 4

LIST OF PICTURES

Picture 1: EVAS’s official logo

Picture 2: The address of Campus 1

Picture 3: The Cambridge international exams

Picture 4: The Cambridge Award Ceremony

Picture 5: Summer Camp

Picture 6: Halloween day

Picture 7: Christmas day

Picture 8: English Speaking Club for Adults

Picture 9: English Speaking Club for Kids

Picture 10: Be A Star

Picture 11: Picnic Activities

Picture 12: Ring the Golden Bell

Picture 13: City tour

Picture 14: EVAS Reading Day

Picture 15: Cambridge certificates

Picture 16: The classroom of EVAS’s Youth

Picture 17: The classroom of EVAS’s Kids

LIST OF ABBREVIATIONS

AGU: An Giang University

EVAS: Europe Vietnam Australia International Foreign Language School

FFL: Faculty of Foreign Language

ABSTRACT

An internship is a significant part of the curriculum because this is a string that shortens the distance between the theories provided and the application in reality If students thus study theories without practice, they will have trouble while adapting to the world However, when students spend a short time working while studying academic subjects, they have a chance to apply the knowledge from the classroom to real-work experience They can promote professional skills and provide opportunities to get acquainted with their possible future workplaces

Thus, AGU lecturers organize eight weeks for each student working in flexible and professional areas And through eight weeks of working at the EVAS center, I gained more experiences and learned more new skills useful for me And now, I would like to show some of them in this report as a reference to save In this report, I used several methods, including observing, recording by internship diary, and searching on the internet

In my internship report, I divide this into three parts: the first one is the description

of EVAS centers: their location, history, and activities Secondly, I share my internship activities like my missions in EVAS, my experiences, and the problems I had Finally, these are some recommendations for the internship

PART I: THE EVAS PROFILE

I General information:

1 Location and history:

The full company’ name (the name in law): Long Xuyen Education Investment Company Limited (LXEI)

Education slogan: Your English Your Path

Company slogan: Build the Future Together

Picture 1: EVAS's official Logo

Picture 2: Campus 1

EVAS center was founded on October 11th, 2013, by Mr Phuoc and others There are more than ten years of accompanying on the journey of English training until now The EVAS affirms the quality of training and earns absolute trust from students’ parents

Training programs at EVAS are from Kindergarten (EVAS Stars, English for Children (CAMBRIDGE Starters-Movers-Flyers International Certificate), English for Youth (KET, PET), English for Communication to TOEIC preparation classes, IELTS A1, A2, B1, B2, C1, and Active Learning

The program is compiled practically and effectively, along with a team of enthusiastic lecturers which is trained annually by leading experts of England, vivid visual teaching methods, especially technology 4.0 software Lessons are applied to students in presentations, expanding their minds, based on the exploration of topics around them With the extra-curricular activities, teachers help the students develop their reflex skills and put learned knowledge into real life to help them feel more confident communicating in English

EVAS STARS is an exclusive program of EVAS enhancing children’s language talent and comprehensive development for preschoolers (from 4 to 7 years old)

Thanks to one hundred percent commitment to the English environment, EVAS teachers help all students improve their communication skills and confidence in English speaking environment and especially arouses their interest in learning English through focusing on six aspects (Emotional – Physical – Intellectual – Cognitive through language- Creative – Psychological)

The CAMBRIDGE program is another notable success in the English training of EVAS These courses help thousands of students conquer the Cambridge Starters – Movers – Flyers international certificate and improve in intensive English classes at secondary level and arouse their love and passion for learning in English

The English for youth (KET & PET) is a suitable course for secondary and high school students The EVAS teachers help them to achieve an internationally recognized comprehensive English standard for their Listening – Speaking – Reading and Writing Besides, studying English at EVAS help them to be more confident in communication The most effective is speaking skills in the Cambridge KET – PET (A2 – B2) international or school English exams The baggage one needs to be global citizen is equipped and conquered by students in these levels

All EVAS training programs are run by teaching and learning English in an environment using the English language by Vietnamese and foreign teachers under standard certification from Cambridge University

2 EVAS’S ACTIVITIES:

a Annual activities:

Besides teaching daily activities, EVAS Center also has some annual activities to help students apply their learned knowledge into practice and noted achievements

There are some annual activities:

- The Cambridge Starters – Movers – Flyers – KET – PET international exams

- The Cambridge Award Ceremony

Picture 4: The Cambridge Award Ceremony

Picture 5: Summer Camp

Picture 6: Halloween day

Picture 7: Christmas day

b Activities by monthly headlines:

In order to help students to keep the resolution with English learning, EVAS

regularly organizes extracurricular activities

There are some common activities:

- English Speaking Club

- Be a Star

- Creative competition (Mid - Autumn festival)

- Off Campus

- City tour

- EVAS Reading day

- EVAS training day (only for staff and teacher)

…

Picture 8: English Speaking Club for Adults

Picture 9: English Speaking Club for Kids

Picture 10: Be A Star

Picture 11: Picnic Activities

Picture 12: Ring the golden bell.

Picture 13: City tour

Picture 14: EVAS Reading day

1 The executive board:

The Company Deputy Director M.A Hoang Van Hoan

The Vice Director of EVAS M.A Huynh Thi Bich Van

Under the management of the executive board, there are over 25 staff members in 3 campus They all possess university and higher certificates

There are 3 main departments in EVAS center

+ Training department:

- Course outline preparation for the curriculum

- Updating the latest textbooks for courses

- Arranging teaching schedules

- Listing and contacting students and opening new class

- Tax and other accounting work

- Managing financial matters

2 EVAS requirements:

To have a dynamic and professional working environment, EVAS requires all staff follow to their regulations First of all, staff need to come to work on time Secondly, personal hygiene is always neat with clean outfits Men wear office shoes, uniforms Women wear office shoes (or high heels), uniforms and make-up Importantly, everybody needs to work with enthusiasm, honesty, friendliness, kindness, happiness, responsibility, brisk all time Especially, individuals must be responsible for their students, their leaders, and their task

Next, everyone has to work with whole heart and talent on consulting table or in class Moreover, they persistently need to improve themselves Finally, contributing to the growth of the company and even the local community is the most important mission

Picture 15: Cambridge certificates

Picture 16: The classroom of EVAS's youth

Picture 17: The classroom of EVAS's kids

PART II: INTERNSHIP ACTIVITIES:

Here are some activities that I have been trained in, and what I have learned and improved

by asking simple to complex questions to know where they are Students registering for KET, PET, IELTS, and TOEIC must also take a written test on reading and writing besides the oral exam Through these tests, the consultant will ask students what time they can take

a class during the week, and therefore the consultant can find a suitable class and exchange information about details of the program and the price of this course

During the internship, I had a chance to do consulting with a few students and parents They are from EVAS STARS’ level to COMMUNICATION level In general, I ask all people coming to EVAS if they have ever studied English in another center or if they are learning English at home Then, I ask some general questions such as “what is your name?”, “how are you?”, “how old are you?”, “where are you from?”, “What colors

do you like?”, “what fruits do you like to eat?” and many more That was EVAS STARS level At Cambridge level, I usually give them some questions like “Where do you live?”,

“what class are you in?”, “what do you like to do in your free time?”, “what sports do you play?” and so on At Communication classes, I give them time to introduce themselves Then, I pick up a topic and discuss it with them I listen and help them check pronunciation and grammar as well

2 Teaching assistant:

For EVAS STARS class there must be a teacher and a teaching assistant in the classroom because children are curious, active, and often want to go outside They cannot control themselves in the whole lesson Therefore, teaching assistants play a significant role to help teachers succeed in teaching Teaching assistants have many responsibilities Teaching assistants help the teacher by checking pronunciation, guiding students to do their worksheets, reminding them to keep silent and use English only in the classroom, taking attendance, collecting homework, and recording grades

A typical lesson is as follows First of all, I need to discuss lessons with teachers to know what students need to study these days Secondly, I am usually in the class 15 minutes early to help students find their seats and review their previous day Next, when the teacher comes into the classroom, I remind all students to say: "Hello, teacher!" Moreover, when students cannot catch up with the lesson, I try to explain it to them again If they can still not understand, I can translate it into Vietnamese but with limitations With Twinkle Stars students, I have to lead them to the water closet or the restroom and take them back I also help teachers prepare and set up materials and information for new lessons if they need it

3 Tutorial:

A tutor is a person who helps students understand the lesson but not in the classroom When students cannot keep up with their classmates, a teacher will ask an internship employee to tutor them Tutoring activities help students to get more interactive and specific than a book or a lecture Tutorial responsibilities are reviewing previous lessons and capturing the new ones as best as possible Almost all tutorial classes are after their studying at EVAS Before that, the teacher will give tutors a list of students who need tutoring and what they need to improve Then, tutors set up the lesson plan to help students Finally, when the tutoring class finishes, tutors need to report the process to the teacher For example, I was a tutor for a communication student who was absent for a week I

speaking and listening activities As a result, he can be in class after two days In Cambridge class, I usually give students an empty sheet Then I spell the words and let them write them down That is the best way to help them remember the spelling and enhance their listening skill I also make some games to help them practice their reflexes and relieve pressure after a tiring day Besides, for EVAS STARS level, there will be an additional test for children's songs So, I usually sing along with them I use flashcards to teach and review vocabulary

4 Taking care of students:

In EVAS center, I had time to be a caretaker for some classes I need to ask teachers about students and requirements in the class Then, I report to training department and share some performance record with students’ parent I also inform them about some monthly activities or class activities Besides, I collect their feedback for EVAS If it is necessary, I will report to the manager

5 Supporting outside activities:

Besides all activities in the class, EVAS also has a lot of outside activities In this case, I will be asked to help them prepare materials Then, I am a leader to help them control students

6 Other activities:

I also do

❖ Mark the score for Mini-test, Practice Test, Midterm Test and Final Test

❖ Be test examiners: Hand in the exam paper to every student and guide them to do it Take back the exam paper and mark the score

❖ Prepare materials for teachers before class and make a photocopy of materials if needed

every student’s condition

II Advantages, disadvantages, and solutions

1 Advantages:

Through all my activities I did in the internship, I learned about friendship,

coordination, the kindness of many people, and communication skills Then, I had growth