Báo cáo thực tập tốt nghiệp ngoại ngữ internship at europe vietnam australia international language center

I chose to work at EuropeVietnam Australia International English Center EVAS Center for eight weeks.During the eight weeks working at EVAS, I felt that I was lucky because Ireceived help

VIETNAM NATIONAL UNIVERSITY HO CHI

MINH CITY

AN GIANG UNIVERSITY FACULTY OF FOREIGN LANGUAGES

INTERNSHIP REPORT

INTERNSHIP AT EUROPE VIETNAM

AUSTRALIA INTERNATIONAL LANGUAGE

CENTER

INSTRUCTOR: MS DO THI NGOC NHI

FULL NAME: LE THI THUY HUYNH

STUDENT’S CODE: DTA176105

CLASS: DH18TA,

An internship is a necessary time for students to gain experience while they arestudying at university Therefore, An Giang University (AGU) tries to help seniorsconnect with some companies at which they want to work I chose to work at EuropeVietnam Australia International English Center (EVAS Center) for eight weeks.

During the eight weeks working at EVAS, I felt that I was lucky because Ireceived help, support, and encouragement from all people around me with love That iswhy I would love to express my deep gratitude and appreciation to all the people whosupported me in this report

First and foremost, I express my gratitude to my lecturers: Mrs Truong Thi ThanhNga, Mrs Bui Thi Thuy Trang, my instructor - Ms Do Thi Ngoc Nhi, Faculty of ForeignLanguages (FFL) of AGU They helped me get in touch with EVAS and remind me thethings I need to do during my internship They offer invaluable careful guidance

Secondly, I would like to thank all the masters in the Faculty of ForeignLanguages for giving me much necessary knowledge during four years that allows me toapply my knowledge and skills in real life to gain more work experience

Moreover, I would like to sincerely thank Mrs La Ngoc Huong - the Director ofEVAS Center, and Mrs Huynh Thi Bich Van - the Vice Director for giving me a chance topractice here Besides, I want to thank Ms Tran Au Quynh Tran - manager at Campus 1 and

Ms Le Thi Du Em - manager at campus 2 for guiding me and sharing work experiences.Also, I love to thank all members of the EVAS Center for all their enthusiastic guidance andsupport to me for eight weeks I can confidently say I would not have grown and learned asmuch as I have these past eight weeks without their mentorship

Finally, I am sincerely thanking my family for believing and loving me

I have learned, improved, and grown in wisdom after working time there as atrainee

I appreciate it!

II Authorities and missions

4 Take care of students and parents 21

II Recommendations 24

AN GIANG UNIVERSITY 4

LIST OF PICTURES

Picture 1: EVAS’s official logo

Picture 2: The address of Campus 1

Picture 3: The Cambridge international exams

Picture 4: The Cambridge Award Ceremony

Picture 5: Summer Camp

Picture 6: Halloween day

Picture 7: Christmas day

Picture 8: English Speaking Club for Adults

Picture 9: English Speaking Club for Kids

Picture 10: Be A Star

Picture 11: Picnic Activities

Picture 12: Ring the Golden Bell

Picture 13: City tour

Picture 14: EVAS Reading Day

Picture 15: Cambridge certificates

Picture 16: The classroom of EVAS’s Youth

Picture 17: The classroom of EVAS’s Kids

LIST OF ABBREVIATIONS

AGU: An Giang University

EVAS: Europe Vietnam Australia International Foreign Language School

FFL: Faculty of Foreign Language

An internship is a significant part of the curriculum because this is a string thatshortens the distance between the theories provided and the application in reality Ifstudents thus study theories without practice, they will have trouble while adapting to theworld However, when students spend a short time working while studying academicsubjects, they have a chance to apply the knowledge from the classroom to real-workexperience They can promote professional skills and provide opportunities to getacquainted with their possible future workplaces

Thus, AGU lecturers organize eight weeks for each student working in flexible andprofessional areas And through eight weeks of working at the EVAS center, I gained moreexperiences and learned more new skills useful for me And now, I would like to show some

of them in this report as a reference to save In this report, I used several methods, includingobserving, recording by internship diary, and searching on the internet

In my internship report, I divide this into three parts: the first one is the description

of EVAS centers: their location, history, and activities Secondly, I share my internshipactivities like my missions in EVAS, my experiences, and the problems I had Finally,these are some recommendations for the internship

PART I: THE EVAS PROFILE

I General information:

1 Location and history:

The full company’ name (the name in law): Long Xuyen Education Investment CompanyLimited (LXEI)

Education slogan: Your English Your Path

Company slogan: Build the Future Together

Picture 1: EVAS's official Logo

Picture 2: Campus 1

EVAS center was founded on October 11th, 2013, by Mr Phuoc and others Thereare more than ten years of accompanying on the journey of English training until now.The EVAS affirms the quality of training and earns absolute trust from students’ parents.

Training programs at EVAS are from Kindergarten (EVAS Stars, English forChildren (CAMBRIDGE Starters-Movers-Flyers International Certificate), English forYouth (KET, PET), English for Communication to TOEIC preparation classes, IELTSA1, A2, B1, B2, C1, and Active Learning

The program is compiled practically and effectively, along with a team ofenthusiastic lecturers which is trained annually by leading experts of England, vividvisual teaching methods, especially technology 4.0 software Lessons are applied tostudents in presentations, expanding their minds, based on the exploration of topicsaround them With the extra-curricular activities, teachers help the students develop theirreflex skills and put learned knowledge into real life to help them feel more confidentcommunicating in English

EVAS STARS is an exclusive program of EVAS enhancing children’s languagetalent and comprehensive development for preschoolers (from 4 to 7 years old)

Thanks to one hundred percent commitment to the English environment, EVASteachers help all students improve their communication skills and confidence in Englishspeaking environment and especially arouses their interest in learning English throughfocusing on six aspects (Emotional – Physical – Intellectual – Cognitive throughlanguage-Creative – Psychological)

The CAMBRIDGE program is another notable success in the English training ofEVAS These courses help thousands of students conquer the Cambridge Starters – Movers– Flyers international certificate and improve in intensive English classes at secondary level and arouse their love and passion for learning in English

The English for youth (KET & PET) is a suitable course for secondary and highschool students The EVAS teachers help them to achieve an internationally recognizedcomprehensive English standard for their Listening – Speaking – Reading and Writing.Besides, studying English at EVAS help them to be more confident in communication.The most effective is speaking skills in the Cambridge KET – PET (A2 – B2)international or school English exams The baggage one needs to be global citizen isequipped and conquered by students in these levels

All EVAS training programs are run by teaching and learning English in anenvironment using the English language by Vietnamese and foreign teachers understandard certification from Cambridge University

2 EVAS’S ACTIVITIES:

a Annual activities:

Besides teaching daily activities, EVAS Center also has some annual activities

to help students apply their learned knowledge into practice and noted achievements

There are some annual activities:

- The Cambridge Starters – Movers – Flyers – KET – PET international exams

- The Cambridge Award Ceremony

Picture 4: The Cambridge Award Ceremony

Picture 5: Summer Camp

Picture 6: Halloween day

Picture 7: Christmas day

b Activities by monthly headlines:

In order to help students to keep the resolution with English learning,

EVAS regularly organizes extracurricular activities

There are some common activities:

- English Speaking Club

- Be a Star

- Creative competition (Mid - Autumn festival)

- Off Campus

- City tour

- EVAS Reading day

- EVAS training day (only for staff and teacher)

…

Picture 8: English Speaking Club for Adults

Picture 9: English Speaking Club for Kids

Picture 10: Be A Star

Picture 11: Picnic Activities

Picture 12: Ring the golden bell.

Picture 13: City tour

Picture 14: EVAS Reading day

1 The executive board:

The Company Deputy Director M.A Hoang Van Hoan

The Vice Director of EVAS M.A Huynh Thi Bich Van

Under the management of the executive board, there are over 25 staff members in

3 campus They all possess university and higher certificates

There are 3 main departments in EVAS center

+ Training department:

- Course outline preparation for the curriculum

- Updating the latest textbooks for courses

- Arranging teaching schedules

- Listing and contacting students and opening new class

- Tax and other accounting work

- Managing financial matters

2 EVAS requirements:

To have a dynamic and professional working environment, EVAS requires all stafffollow to their regulations First of all, staff need to come to work on time Secondly, personalhygiene is always neat with clean outfits Men wear office shoes, uniforms Women wear officeshoes (or high heels), uniforms and make-up Importantly, everybody needs to work withenthusiasm, honesty, friendliness, kindness, happiness, responsibility, brisk all time Especially,individuals must be responsible for their students, their leaders, and their task

Moreover, they persistently need to improve themselves Finally, contributing to thegrowth of the company and even the local community is the most important mission.

Picture 15: Cambridge certificates

Picture 16: The classroom of EVAS's youth

Picture 17: The classroom of EVAS's kids

PART II: INTERNSHIP ACTIVITIES:

Here are some activities that I have been trained in, and what I have learned and improved

by asking simple to complex questions to know where they are Students registering forKET, PET, IELTS, and TOEIC must also take a written test on reading and writing besidesthe oral exam Through these tests, the consultant will ask students what time they can take aclass during the week, and therefore the consultant can find a suitable class and exchangeinformation about details of the program and the price of this course

AN GIANG UNIVERSITY 19

parents They are from EVAS STARS’ level to COMMUNICATION level In general, Iask all people coming to EVAS if they have ever studied English in another center or ifthey are learning English at home Then, I ask some general questions such as “what isyour name?”, “how are you?”, “how old are you?”, “where are you from?”, “What colors

do you like?”, “what fruits do you like to eat?” and many more That was EVAS STARSlevel At Cambridge level, I usually give them some questions like “Where do you live?”,

“what class are you in?”, “what do you like to do in your free time?”, “what sports do youplay?” and so on At Communication classes, I give them time to introduce themselves.Then, I pick up a topic and discuss it with them I listen and help them checkpronunciation and grammar as well

2 Teaching assistant:

For EVAS STARS class there must be a teacher and a teaching assistant in theclassroom because children are curious, active, and often want to go outside They cannotcontrol themselves in the whole lesson Therefore, teaching assistants play a significantrole to help teachers succeed in teaching Teaching assistants have many responsibilities.Teaching assistants help the teacher by checking pronunciation, guiding students to dotheir worksheets, reminding them to keep silent and use English only in the classroom,taking attendance, collecting homework, and recording grades

A typical lesson is as follows First of all, I need to discuss lessons with teachers toknow what students need to study these days Secondly, I am usually in the class 15 minutesearly to help students find their seats and review their previous day Next, when the teachercomes into the classroom, I remind all students to say: "Hello, teacher!" Moreover, whenstudents cannot catch up with the lesson, I try to explain it to them again If they can still notunderstand, I can translate it into Vietnamese but with limitations With Twinkle Starsstudents, I have to lead them to the water closet or the restroom and take them back I alsohelp teachers prepare and set up materials and information for new lessons if they need it

3 Tutorial:

A tutor is a person who helps students understand the lesson but not in the classroom.When students cannot keep up with their classmates, a teacher will ask an internshipemployee to tutor them Tutoring activities help students to get more interactive and specificthan a book or a lecture Tutorial responsibilities are reviewing previous lessons andcapturing the new ones as best as possible Almost all tutorial classes are after their studying

at EVAS Before that, the teacher will give tutors a list of students who need tutoring andwhat they need to improve Then, tutors set up the lesson plan to help students Finally, whenthe tutoring class finishes, tutors need to report the process to the teacher For example, I was

a tutor for a communication student who was absent for a week I

speaking and listening activities As a result, he can be in class after two days InCambridge class, I usually give students an empty sheet Then I spell the words and letthem write them down That is the best way to help them remember the spelling andenhance their listening skill I also make some games to help them practice their reflexesand relieve pressure after a tiring day Besides, for EVAS STARS level, there will be anadditional test for children's songs So, I usually sing along with them I use flashcards toteach and review vocabulary.

4 Taking care of students:

In EVAS center, I had time to be a caretaker for some classes I need to askteachers about students and requirements in the class Then, I report to trainingdepartment and share some performance record with students’ parent I also inform themabout some monthly activities or class activities Besides, I collect their feedback forEVAS If it is necessary, I will report to the manager

5 Supporting outside activities:

Besides all activities in the class, EVAS also has a lot of outside activities In thiscase, I will be asked to help them prepare materials Then, I am a leader to help themcontrol students

6 Other activities:

I also do

❖ Mark the score for Mini-test, Practice Test, Midterm Test and Final Test

❖ Be test examiners: Hand in the exam paper to every student and guide them to do

it Take back the exam paper and mark the score

❖ Prepare materials for teachers before class and make a photocopy of materials

Through all my activities I did in the internship, I learned about friendship,

coordination, the kindness of many people, and communication skills Then, I had growth

AN GIANG UNIVERSITY 21