Báo cáo thực tập tốt nghiệp ngoại ngữ specialist skills and knowledge in the internship at an giang fruit vegetable and foodstuff joint stock company

AN GIANG UNIVERSITY FACULTY OF FOREIGN LANGUAGESINTERNSHIP REPORT SPECIALIST SKILLS AND KNOWLEDGE IN THE INTERNSHIP AT AN GIANG FRUIT - VEGETABLE AND FOODSTUFF JOINT STOCK COMPANY INSTRU

AN GIANG UNIVERSITY FACULTY OF FOREIGN LANGUAGES

INTERNSHIP REPORT

SPECIALIST SKILLS AND KNOWLEDGE IN THE INTERNSHIP AT AN GIANG FRUIT - VEGETABLE AND

FOODSTUFF JOINT STOCK COMPANY

INSTRUCTOR: MS DO THI NGOC NHI

FULL NAME: TRAN BUI HAI TIEN

CLASS: DH18TA

STUDENT’S CODE: DTA176188

ACADEMIC YEAR 2020 - 2021

An Giang - 2021

During the internship, I personally experienced a lot of useful things, learned alot of experiences and especially I received a lot of support and help from thestaff working at the An Giang Fruit-Vegetable and Foodstuff joint stockcompany

I would like to send my thanks to the Company’s help and enthusiastic supportfor me to complete the internship process And I would like to thank theinstructor - Mr Nguyen Ngoc Thien Tam for directly guiding, providingdocuments, helping me in the internship process

I sincerely thank Ms Do Thi Ngoc Nhi – instructor teacher guided the topic,supported and guided me throughout the process of drafting the outline andhelped me in the process of completing the report by using wholeheartedlycomment so that I can complete the course with the best results

In order to have the knowledge and experience to complete the internship report,

I would like to thank all the lecturers from the Department of Linguistics,Interpretation and Translation who dedicated to teaching and providing me solidknowledge that can be used during internship

I would like to express my gratitude once again for the enthusiasm and dedication

of the Department of Linguistics, Interpretation and Translation and An GiangFruit-Vegetable and Foodstuff joint stock company I have a lot of limitations inthe process of internship and completing the report, I hope to receive thecomments of the lecturers and instructors, the comments will help me to becomemore complete

I sincerely thank!

An Giang April 28, 2021

TABLE OF CONTENTS

A OBJECTIVES 1

B DESCRIPTION OF INTERNSHIP COMPANY 2

I Background information 2

1 General information about the company 2

2 Company’s history landmarks 3

3 Core value 4

4 Vision 5

5 Mission 5

6 Quality policy 5

7 Products 5

8 Company Organization 8

II Marketing Department Mission 9

1 Marketing – Market research 9

2 Research and Development 10

3 Control quality managing system 11

4 The schedule of working 12

5 Organi zation structure 12

C INTERNSHIP OBJECTIVE, CONTENT OF SPECIFIC WORKS 13

I Internship objective 13

II The content of work practice 13

III The content of work assigned 18

D BEHIND THE PRACTICE COURSE 22

I Advantages 22

II Disadvantages 22

III Lessons learned after the practice course 22

E CONCLUSION AND SUGGESTION 23

I Conclusion 23

II Suggestion 23

1 Suggestion for the internship company 23

2 Suggestion for AGU and the Faculty of Foreign languages 24

REFERENCES 25

LIST OF PICTURES, CHARTS AND TABLES

Pictures:

• Picture 1 The picture of An Giang Fruit-Vegetables & Foodstuff

Joint Stock Company (ANTESCO)

• Picture 2 IQF Lemongrass of ANTESCO

• Picture 3 IQF Baby corn of ANTESCO

• Picture 4 IQF Green Soy Bean of ANTESCO

• Picture 5 IQF Pineapple of ANTESCO

• Picture 6 Marketing Department office of ANTESCO

• Picture 7 ANTESCO’s testing products

• Picture 8 My working desk

• Picture 9 Providing support in printing documents for the Department

• Picture 10 Receive other employee’s guidance in scanning documents

Charts:

• Chart 1 Organization of the company chart

• Chart 2 Marketing Department organization

Tables

• Table 1 Working schedule

• Table 2 The content of wok assigned

LIST OF ABBREVIATIONS

AGU: An Giang University

BOS: Board of Supervisors

DGM of Sales: Deputy General Manager of Sales

PD: Purchasing Department

IPD: Investment Project Department

MD: Marketing Department

QAD: Quality Assurance Department

DGM of Production: Deputy General Manager of Production

HRD: Human Resource Department

R & D: Research and Development

PR: Public Relations

A OBJECTIVES

After spending 4 years in learning in Faculty of Foreign Language at AGU, everystudent has their own certain amount of knowledge in English translation andinterpretation However, there is no environment for students to practice andexchange capital English skills Therefore, 2 months of internship is a veryimportant experience for every last year student Completing an internship canhelp students apply what they had studied but now are applying to a real-worldsetting Because students will be mentored by a seasoned professional duringinternship, they can see what the job is like and gain insight into what a career inthat field entails

Besides, students can gain more experience by completing internship Mostemployers want their interview candidates to have some experience If thecandidates never held a job, the resume may not appeal to many employers.Having an internship on resume gives students a chance to gain the neededexperience and to build their resume

Last but not least, through an internship, students can increase your knowledgeand skills The purpose of an internship is also to help students make usefulconnections The instructor during the internship may become mentors, who canprovide helpful information and who can help guide them After graduationinternship, each student will have the professional skills in their future job

This report will focus on three main parts Firstly, I will introduce ANTESCOcompany and the department where I practice Second, I will describe my content

of work when I practice Finally, I will give conclusions about what I learnedduring this internship and my recommendation to ANTESCO Company and AnGiang University for the next course of students

B DESCRIPTION OF INTERNSHIP COMPANY

I Background information

1 General information about the company

Picture 1 The picture of An Giang Fruit-Vegetables & Foodstuff Joint

Stock Company (ANTESCO)

• Name of company: An Giang Fruit-Vegetables & Foodstuff Joint Stock

• ANTESCO company is one of Vietnam’s Leading companies thatspecializes in producing and exporting the frozen IQF and canned tropicalvegetables and fruits.

• ANTESCO has three factories (My An factory, Binh Khanh factory andBinh Long factory) applying the European advanced technology andquality controlled by ISO 22000; SEDEX; BRC FOOD; GLOBAL GAP,

FDA, KOSHER; HALAL;… with the total annual capacity over 20,000tons ANTESCO has been trading with many countries: USA, Canada,

EU, Japan, etc

2 Company’s history landmarks

1975: An Giang Agricultural Materials Company, predecessor: The An Giang

Agricultural Technology Service Company (supplying materials, fertilizer,pesticides, equipment and spare parts of machines used in agriculture)

1986: The An Giang Agricultural Technology Service Company was established

basined on merging 03 agricultural companies in An Giang Province(Agricultural Materials Company, Agricultural Mechanical Sub-Department andPlant Protection Sub-Department) herein after called ANTESCO

1992: The company attained Establishment Decision no 530/QDUB dated 02

November 1992 issued by People’s Committee of An Giang Province, in whichthe company was transferred from stated-owned unit to state company with initial

of VND 7,248,217,000

1994: ANTESCO established the factory of processing agricultural products,

vegetables and food for exporting

1999: ANTESCO expanded its investment continuously to build frozen plants

with modern equipment and on processing lines imported from USA andDenmark in capability of 10,000 tons/year

2008: The company invested in factory process by-product from peel of

vegetables for pelleting into foodstuff for cattle with initial capability of 2,400tons finished products/year to handle waste from vegetable production andenvironment issues as well

2011: In June 2011, pursuant to Decree no 109/2007/ND-CP dated June 2007 of

the government, The An Giang Agriculture Technology Service Companytransferred officially into An Giang Fruit-Vegetables & Foodstuff Joint StockCompany

2015: ANTESCO invested 7 million USD to build the third frozen plant with the

most modern equipment and processing lines imported from EU with capacity12,000 tons/year

3 Core value

Customer: ANTESCO always listens to comments and opinions to improve andinnovate continuously

Farmer: To be companion of the farmer, creating income and enhancing life

standard for the farmer

Human resource: Solidarity, honesty, responsibility, mutual respect

Quality: Quality is the credibility, existence and development of

ANTESCO company

Commitment: ANTESCO always commits stable growth and professional

style in any activities

4 Vision

ANTESCO is one of Vietnam’s leading companies that specialize in producingand exporting the frozen IQF and food hygiene safety satisfied with internationalstandard

of products with optimal reasonable prices; Strengthen awareness, ability ofemployees; Act with environmental responsibility; Establish sustainable relationswith partners from stages of supplying, processing and distributing; Ensure safetyworking conditions and welfare of employees, at least comply with regulations ofthe Vietnam’s law and the requirements of customers that the Company hascommitted

7 Products

ANTESCO issued policies to maintain and proved effect of quality managementsystem complying with ISO 22000:2005; HACCP; BRC Foods for high qualityproduct

Picture 2 IQF lemongrass of ANTESCO

Product name: IQF Lemongrass

Product code: AN-LMG01/ AN-LMG02/ AN-LMG03

Specification: cut, slice, grinded

Packing: PE 1x10KGS/ CARTON

Picture 3 IQF baby corn of ANTESCO

Product name: IQF Baby corn

Product code: AN-BCCW710/ AN-BBCC

Specification: whole, cut

Packing: PE 1x10KGS/ CARTON

Picture 4 IQF Green Soybean of ANTESCO

Product name: IQF green soybeans

Product code: AN-GSB/ AN-GSBK

Specification: 160-175 pods/ 500gr

Packing: PE 20x500GR/ CARTON

Picture 5 IQF Pineapple of ANTESCO

Product name: IQF Pineapple

Product code: AN-PIAP

Specification: Titbit 1/10 cut, 1/16 cut, dice cut

Packing: PE 1x10KGS/ CARTON

8 Company Organization

Chart 1 Organization of the company chart

General Meeting Of Shareholders

Research and Development

Department Marketing Department

II Marketing Department Mission

-Market research and forecast

Organize and follow marketing plans, advertise, promotions Track

implementation and report the results

- Discover marketing opportunities by researching and analysing sales and market data

-Implement informational campaigns and advertising

Coordinate with the Sales Department to monitor the current status of each product brand of the Company

-Develop promotional items in stores, promotions

Control the Company’s image, design work, print, contents and

images of Company on Website

- Plan PR activities and budget according to the Company's short andlong term strategy Organize events (press conferences, seminars, draftpress releases, provide information to the outside)

- Build, maintain and develop relationships with media agencies.Evaluate communication results based on the survey Manage thewebsite, post news on it Organizing activities within the company tocreate a spirit of solidarity among the members of the company

- Collect internal and external comments and report them to relateddepartments to have corrective action Develop, implement andcontrol support programs for all distribution channels such as

-promotions for distribution channels, display at sale area

(supermarkets, optional stores, wholesalers, and retail outlets )

Ensure Marketing's goal is always associated with Business’s goal

Maintain relationships with customers by visiting clients regularly;

explore specific customer needs, anticipate new opportunities

- Update and provide market feedback and competitor

information, suggest activities to respond to competitors

-Organize domestic and international trade fairs

Coordinate with Sales Department to suggest new distribution channeldevelopment strategy

2 Research and Development

Develop and direct the implementation of research & development,training programs and application of science and technology inbusiness activities

- Research, design and deploy products that effective in

accordance with the strategic goals of the Company:

o Establish research plan, design and deploy products monthly,

quarterly and annually

o Search for new ideas related to design, design, name, materialsused, to build research plans and develop Company’s product-oriented research plans and strategies

o Organize, receive, collect and process product and pricing

information from within and outside the Company

o Access to information about new products, technologies to research a design solution for new products, and improve existing products.

o Research, manufacture and test new products in the form of design,prototyping and preparation in the laboratory, thereby building apreliminary system of standards or technical norms

o Review and make adjustments related to product design,

chemistry in the production process

- Control quality standards system, measurement means and

equipment for the process of product inspection and acceptance

- Manage, ensure that the output of the product meets the requirements,quality standards accordance with regulations by setting up a process,product quality control planning, professional guidance, directing,monitoring, testing and evaluating units in creating products that meetthe product quality requirements according to standards; by givingguidance for capacity building units to self-check product quality andhandle non-conforming products (if any) after each production stage;

-Control and direct to handle nonconforming products

Give plans, advise to propose to the Company’s General Director fordetermining quality objectives for each type of product, solutions toimprove product quality to meet customers needs;

- Host product quality improvement seminars and conferences annually.Participate in building technical and economic norms, productdevelopment process; training quality control staff process;

- Scientifically organize the documents and data management andstorage for professional and promptly operations, specifically andaccurately respond to information requests for the Company’s GeneralDirector.

- Annually, participate in building the Company’s quality goals andorganize the implementation, control and evaluation of the results ofimplementing quality objectives within the functions, duties andjurisdictions as assigned by the Company’s General Director

4 The schedule of working