Báo cáo thực tập tốt nghiệp ngoại ngữ specialist skills and knowledge at the department of external relations

Huynh Cong Huan and all staff in theDepartment for giving us many chances to practice and experience some working TheDepartment of External Relations in An Giang province.. To the Intern

For 2 months of internship in the Department of External Relations in An Giangprovince, it was a great opportunity for me to improve my professional knowledge andrequisite skills Notwithstanding such a short time, it is one of the significant milestones for

my future career development Thus, I am much obliged to those who have helped meeither directly or indirectly finish the internship report

First of all, I would like to express my sincere thanks to the Faculty of ForeignLanguages of An Giang University for arranging the conditions for me to have a goodinternship environment I feel more mature in my thinking about life thanks to theenthusiastic support of the teachers

Second, I would like to thank Mr Nguyen Duc Hanh, my instructor, who gave me a lot

of knowledge as well as useful advice before and during the practice to minimize my mistakes.Furthermore, I would also like to thank Mr Huynh Cong Huan and all staff in theDepartment for giving us many chances to practice and experience some working TheDepartment of External Relations in An Giang province

Finally, I would like to thank Mr Nguyen Van Phuc, who has provided me with a lot

of valuable experience overcome difficulties during the internship Through this internshipprocess, I realize that it gives students practical experiences, helps students have morepractical perspectives and their own work in the future

Once more, thank you all

TABLE OF CONTENTS

ACKNOWLEDGEMENTS 1

TABLE OF CONTENTS 2

LIST OF PICTURES AND DIAGRAMS 4

LIST OF ABBREVIATIONS 5

ABSTRACT 6

Chapter 1: OVERVIEW OF AN GIANG DEPARTMENT OF EXTERNAL RELATIONS 7

1.1 Background: 7

1.2 Position and Functions: 8

1.3 Missions and Authorities: 8

1.4 Organizational structure: 11

Chapter 2 : THE INTERNSHIP ACTIVITIES 13

2.1 Main duties : 13

2.1.1 Lessons: 2.1.2 Work: 2.1.3 Simulation of welcoming an Indian delegation: 2.1.4 Presentations: 2.1.5 Meeting with the director, thanks and the ending this internship: 2.2 Evaluation: 17

2.2.1 Advantages 2.2.2 Disadvantages 2.2.3 Solutions 2.2.4 My lessons from the internship Chapter 3 : CONCLUSION AND SUGGESTIONS 19

3.1 Conclusion: 19

3.2 Suggestions: 19 3.2.1 To the Internship The Department of External Relations in An Giang province

3.2.2 To An Giang University and The Faculty of Foreign Languages

3.2.3 To English-majored students

REFERENCES 20 FEEDBACK 21

LIST OF PICTURES AND DIAGRAMS

Picture1 Department Of External Relations

Picture 3 Simulation of welcoming an Indian delegation

Picture 4 Director of Department Of External Relations

Diagram 1 Department Of External Relations Organization

LIST OF ABBREVIATIONS

AGU: An Giang University

DER: Department Of External Relations

IEC: Information Education and Communication

NGOs: Non-Government Organizations

IRO: International Relations Office

CO: Consular Office

BAMO: Border Affairs Management Office

This report is mainly intended to describe my entire 8-week internship at theDepartment Of External Relations of An Giang province The first part of this report is anoverall description of the internship agency including the Department's position, functions,organizational structure, and staff The focus of the report is on activities throughout theinternship that encompass essential skills, professional and non-professional knowledge Inaddition, I also presented the advantages and disadvantages of the External RelationsDepartment as well as my own advantages and disadvantages during the internship At theend of this article, I would like to draw conclusions and some suggestions to the ExternalRelations Department to An Giang University, the Faculty of Foreign Languages and thenext course students

Chapter 1: OVERVIEW OF AN GIANG DEPARTMENT OF EXTERNAL

RELATIONS1.1 Background:

Picture 1 Department of External Relations of An Giang Province

Address: 8/18 Ly Thuong Kiet St, My Binh Ward, Long Xuyen, An Giang Viet Nam.Tel: (+84)763940103

1.2 Position and Functions:

1 DER is a professional body affiliated to An Giang Provincial People'sCommittee (PPC) It is assigned to recommend PPC on the public administration ofexternal relations in An Giang and to do other functions authorized by PPC and theLaws

2 DER is administratively managed by PPC and technically directed by the Ministry of Foreign Affairs

1.3 Missions and Authorities:

- The information about at Department of External Relations in An Giang Provincefollow as:

1 Submitting long-term and annual master plan of external relationsactivities, programs, projects authorized to DER's management and relevant with thelocal socio-economic strategy to PPC for approval

2 Recommending PPC to formulate annual external relations programs forreporting to the Ministry of Foreign Affairs and for the approval by the Prime Minister

3 Suggesting PPC to promulgate legal documents regulating external

relations activities in An Giang and getting responsibility in their contents

4 Executing promulgated legal documents regulating external relationsactivities, approved external relations master plan, and doing the affairs ofinformation-education and communication (IEC) related to DER's authority

5 Consular affairs:

- Assisting PPC to manage entrance and exit of foreign delegations/individuals

to An Giang and An Giang public servants to other countries respectively

- Arranging meetings of PPC with foreign delegations/individuals,international business trips of PPC leaders and assisting PPC to superviseinternational trips of An Giang's public servants

- Working with other relevant authorities to deal with sensitive and

complicated incidents in An Giang territory

- Collaborating with relevant authorities to instruct and manage the activities

of foreign individuals/organizations related to individual rights, property, travel,working, living, studying, business and investment within An Giang

6 Supervising activities of non-government organizations (NGOS).

- Working with related authorities and assisting PPC to supervise the

activities of international NGOS operating in An Giang

- Receiving and implementing NGOS' charity projects/programs according tothe laws

- Working with relevant authorities to process the immigration of the

Vietnamese and foreigners in and out of An Giang Territory

7 National territory- border affairs:

- As a standing body of PPC on the affairs of the national territory andborder, assisting PPC to evaluate management situation for national territory- bordermission, proposing proper management mechanism, joining with other authorities tosolve border problems with countries concerned

- Arranging and working with concerned authorities to make plans forunilateral and bilateral survey on border according to the assignments of PPC.Working with competent authorities to set up national demarcation according to therequirements of Provincial Demarcation Steering Board

- Monitoring, generalize and report to PPC and the Ministry of ForeignAffairs on the execution of international treaty of national border, continent bordermanagement statutes and conflicts of continent border in the An Giang authority

- Opening classes to train the observation of laws and disseminateinformation on laws and policies of the Communist party and of the State on thenational territory border related affairs; instructing, checking and managingdocuments, maps and files related border

8 External economic affairs

- Proposing PPC to formulate external relations programs to satisfy the demands of the provincial economic development

- Within the authorization of PPC, coordinating with concerned authorities to consider and appraise foreign partners doing business and investing in the province

- Taking part in commercial and tourist promotion, contributing to building investment environment appropriate with the provincial conditions

9 Overseas Vietnamese affairs

- Assisting PPC to study and assess the execution of oversea Vietnamesepolicies applied in An Giang under the guidance of the Ministry of Foreign Affairs(Oversea Vietnamese Committee)

- Coordinating with local authorities to support, guide and do IEC on

applying policies to overseas Vietnamese and their relatives residing in An Giang

10 Holding international conferences, workshops, and implementing

international agreements

- Assisting PPC to manage activities related to international conferences,workshops, and implementation of international agreements; reporting to the Centralauthorities on incidents related to external politics

11 Collaborating with and giving favorable conditions to relevant ministries and authorities to do external economic activities in AG if any

12 Working with competent authorities to collect, analyze and synthesizeinformation of politics, security, international and regional economy influencing AGand to propose PPC measures to cope with

13 Executing administrative reform program in accordance with targets CO and contents approved by PPC

14 Stipulating functions, missions, authorities of affiliated offices and bodies;managing the personnel, carrying out salary and policies of reward, reprimandtowards those employed by DER and authorized by PPC; opening training coursesfor public servants working in external relations field in AG

15 Doing periodic and unscheduled reports to PPC and the Ministry of

Foreign Affairs about foreign affairs execution in AG as stipulated by laws

16 Doing investigation, settling complaints, fighting against corruption and negativeness, dealing with law-breaking incidents in external relation activities

17 Managing and using allocated budget and property in compliance with laws and decentralization by PPC

18 Carrying out other missions according to laws and assignment of PCC

(http://songoaivu.angiang.gov.vn/wps/portal/).

- Mr Huynh Cong Huan – Director

- Ms Ngo Thi My Ngoc – Deputy Director

v International Relations, Border Management and Consular Division

- Mr Dang Van Nen – Head of Division

- Ms Huynh Quang Thanh Truc – Deputy Head of Division

- Mr Chau Chanh Ke - Deputy Head of Division

- Mr Men Mon Dy - Deputy Head of Division

- Mr Tran Ky Viet – Official

- Ms Nguyen Hong Nhung – Official

- Ms Nguyen Thi Dieu Hue – Official

- Ms Nguyen Thi Kim Yen- Official

- Ms Ngo Thi Kim Ngan – Official

v Inspection Division

- Ms Ngo Thi Phuong Mai – Chief Inspector

v Office

- Ms Nguyen Thi My Chi – Chief of Office

- Mr Nguyen Van Phuc – Deputy Chief of Office

- Ms Trinh Thi Huynh – Official

- Ms Nguyen Thi Kim Quyen – Official

- Ms Nguyen Thi Ngoc Xuan – Official

- Ms Huynh Ngoc Xuan – Office

Chapter 2 : THE INTERNSHIP ACTIVITIES

2.1 Main duties :

During my internship at DER, I worked on multiple tasks and activities DERactivities divided into daily tasks that involve office work My eight weeks of internship inthe DER in An Giang province was a worthwhile experience as it helped me improve andgain considerable professional knowledge and skills

Due to the Covid 19 epidemic, Mr Phuc who was the intern instructor at TheDepartment of External Relations, gave us 2 weeks of preparation for my self-introduction,made a CV like an interview job Furthermore, he sent materials to the The Department ofExternal Relations, many good books to me to read to help gain more knowledge about atThe Department of External Relations and about An Giang On the first day at TheDepartment of External Relations for an internship (9/3/2021), we were provided withsome lessons and knowledge on various fields In the remaining five weeks, the main tasksthat I was assigned to do in my internship such as translation some articles from Englishinto Vietnamese, simulation of welcoming an Indian delegation and preparation for a grouppresentation about some given topics

2.1.1 Lessons:

On the first day at The Department of External Relations for an internship (9/3/2021),

Mr Nguyen Van Phuc shared a lot of knowledge of many fields with us and they were verynecessary for working at DER such as the missions of Ministry of Foreign Affairs, and TheDepartment of External Relations; What diplomacy is and how important it is; Theimportance of frequent updating of world news, domestic news; Definition of Externalinformation, its importance, achievements, and orientation in the coming years Then weintroduced ourselves to him and shared our views enthusiastically Mr Phuc said that wecould give opinions with confidence and encourage us to ask him as many questions aspossible to make the internship more enjoyable and attractive for us

After this week, he talked about An Giang economic growth, potential, andadvantages, the development direction of our province in the future, and briefly introducedthe receptionist industry among the government officials.

2.1.2 Work:

Mr Phuc sent everyone a translation task "Indian Embassy in Hanoi visits Oc EoCultural Relic" - translating from English to Vietnamese For this translation, everyonewould work individually for the brief assignment When finished, everyone submited to thegroup leader, and the group leader summarized and sent it to Mr Phuc

After this week, Mr Phuc submitted a research paper about 20 pages long and asked a group

of 4 friends to translate from English into Vietnamese "Strategic Management of Stakeholders:Theory and Practice" This article was a group exercise not only to evaluate the translation but also

to share experiences in negotiation and group work Each group leader will submit papers and willanswer questions about how to organize the translation group at the same afternoon meeting (March

17, 2021) And then we were given homework from

tổ chứ ớc ngoài kinh doanh tại việt nam hoặc có thu nhập tại việt nam" as a group.After finishing, complete the mission next week (23/3/2021)

After this week, Mr Phuc sent a research paper about 20 pages long and assigned a

e was a group exercise not only to evaluate the translation but also to shared the experience of negotiation and teamwork Each group leader would submit and answer questions about how to organize the translation group in the afternoon meeting on the same day (March 17, 2021) And then we were assigned to translate

the article from Vietnamese to English with the topic: " ớng dẫn thực hiệ

nhập tại việt nam " this article worked in group On March 23rd, 2021, it was time to submit this

translation

2.1.3 Simulation of welcoming an Indian delegation:

In this activity, we divided into 2 groups, one group was the host An Giang and the otherwas the Indian delegation At that time, I was assigned to work as an An Giang receptionist.Before that, I studied reception in a government agency and he was very dedicated to teaching

by Mr Phuc , so everything from drinking water, gifts to welcoming guests at the gate of theDepartment of Foreign Affairs, I did well This is a valuable experience for my future work.Thanks to this activity, I experienced as a receptionist and knew the importance ofreception for government agencies or businesses Thereby, Mr Phuc pointed out myshortcomings, while welcoming guests, he should ask general questions such as "how's theweather today?" so that they feel the care of the host of An Giang for them Phuc taught me

to be better and better

Picture 2 Simulation of welcoming an Indian delegation

2.1.4 Presentations:

During the last three weeks, we are tasked with performing our presentation skills

We were divided into 3 groups Nhut, Truong and Tri were selected to join the group,where they would present Japanese country This group was highly appreciated by Mr.Phuc for its beautiful and memorable PowerPoint presentation In particular, their group'spresentation was a talk show instead of a traditional presentation