Bài kiểm tra tiếng Anh giao tiếp quốc tế (TOEIC) là bài kiểm tra tiêu chuẩn quốc tế về trình độ tiếng Anh của những người không phải là người bản ngữ. Hơn nữa, bài thi này còn kiểm tra kỹ năng tiếng Anh và kiến thức của người làm việc trong môi trường kinh doanh quốc tế. Do đó, nếu bạn muốn vượt qua bài kiểm tra này, bạn nên có kiến thức chung về kinh doanh và cách thức hoạt động của một tổ chức. Tài liệu này sẽ giới thiệu một số phòng ban chung của một công ty và mục đích của chúng.
Trang 1COMMON DEPARTMENTS IN AN
ORGANIZATION The Test of English for International Communication (TOEIC) is an international standardized test of English proficiency of non-native speakers Moreover, this test also examines English skills and knowledge of people working in an international business environment Therefore, if you would like to ace this test, you should have general knowledge of business and how
an organization works This paper will introduce some common departments
of a company and their purposes
Human Resources Department (HR)
Main purposes: Recruiting, Arranging other departments’ works, Measuring the workflow and Providing solutions to issues,
Predicting and Avoiding risk
Human Resources Department plays a vital role in most
company because it keeps employees safe, healthy, and satisfied With proper HR management, there will be a fair and belonging workplace which excels each individual ability and performance
Sales Department
Main purposes: Finding potential customers, Selling the products
or Providing the services to customers in order to earn revenue (and profit) for company
Revenue Profit
All amount of money that a company can earn when the products are sold or the
The amount of money that a company earn after
subtracting expenses from the
Trang 2services are performed revenue
Profit= Revenue - Expense
Marketing Department
Main purposes: Determining micro and macro environment of a company, Finding the demands of customers, Developing a product (or a product line, product mix) based on STDP (Segmentation, Targeting, Differentiation, and Positioning) and 4P’s (Product, Price, Place, and Promotion)
In short, marketing department will execute a strategy for
specific product to attract customers
Marketing and sales department should cooperate with each other to have the maximum efficiency The main purpose of this combination is to control the flow of money and develop an effective strategy to reach customers demands
Want Need Demand
Not really essential things Wants are not permanent and
it regularly changes
Essential and irreplaceable things
Need+ The power
of Buying
It means that your demands are what you need and you are able to buy it
Trang 3Product Mix
Company
Product Line 1 Product 1 Product 2
Product
Line 2
Product Sub Line 1 Product 1
Product
Sub Line 2
Product 1
Trang 4Accounting Department
Main purposes: Recording and Reporting a company’s financial transactions, financial performance, and cash flows
This department usually works with numbers, calculations, and financial reports
Accounting equation:
Asset = Liability + Equity Asset = Liability + Capital - Drawings + Revenue – Expenses
Accounting cycle: