VIETSTAR AIRLINE INTERGRATED MARKETING COMMUNICATIOPNS LECTURER LÊ HỒNG ĐẮC GROUP 5 CLASS B04E Presenter :Group 5 Date:2021 TRẦN LÊ TƯỜNG VY TRẦN THỊ HOÀNG ANH ĐINH THỊ LINH NHI PHẠM THỊ MỸ LINH NGU[.]
Trang 1VIETSTAR AIRLINE
INTERGRATED MARKETING COMMUNICATIOPNS
LECTURER : LÊ HỒNG ĐẮC GROUP : 5 - CLASS: B04E
Presenter :Group 5 Date :2021
Trang 2TRẦN LÊ TƯỜNG VY TRẦN THỊ HOÀNG ANH ĐINH THỊ LINH NHI
PHẠM THỊ MỸ LINH
NGUYỄN THỊ NGỌC MAI
LÊ VŨ THU NGÂN
Trang 3STRATEGY
Trang 4COMPANY - PROGRAM
INTRODUCE
TRẦN LÊ TƯỜNG VY
Trang 5VIETSTAR AIRLINE
In 2010, Vietstar Airlines was established and located in Ho Chi Minh City, Vietnam
In September 2019, Vietstar Airlines officially launched the brand "Fly VIP by Vietstar Airlines" - the first and
Trang 602
03
Provide passenger, luggage and
cargo transportation services
Air taxi service by small aircraft for customers who need to move quickly
Other services related to the general operation of the specific aviation industry
TRẦN LÊ TƯỜNG VY
Trang 7• Ensures to bring customers the best
quality service and great experiences in terms of privacy.
• Speed.
• Convenience.
• Most suspicious.
TRẦN LÊ TƯỜNG VY
Trang 8AIRCRAFT IN SERVICE ORDERS
Trang 91 EMERGENCY
FLYING SERVICES
2 PRIVATE RENTAL AIRLINES.
3 BUSINESS RENTAL AIRLINES.
TRẦN LÊ TƯỜNG VY
Trang 10OBJECTIVE
INSTRUDUCTION OF THE PROGRAM
TRẦN LÊ TƯỜNG VY
Trang 11The number of flights using popular wide-body aircraft decreased in the first 10
months of 2020
CAMPAIGN
TRẦN LÊ TƯỜNG VY
Trang 12The rich choose private flights to ensure safety during the Covid-19 pandemic
• 40% of the reason for renting a plane is because of Covid-19
CAMPAIGN
TRẦN LÊ TƯỜNG VY
Trang 14“ ĐẲNG CẤP TRONG TẦM TAY –
VIETSTAR AIRLINES ĐẾN NGAY”
MESSAGE
TRẦN LÊ TƯỜNG VY
Trang 15ĐINH THỊ LINH NHI
Trang 16z
This is a factor that affects all business industries in a territory, institutional and legal factors can threaten the viability and development of any industry.
Vietnam has a stable political system, a stable mechanism is a premise for long-term business development, along with a complete legal apparatus, creating confidence for businesses.
ĐINH THỊ LINH NHI
Trang 17ĐINH THỊ LINH NHI
• Vietnam's economy is changing face,infrastructure is upgraded, investment isincreasing
• Vietnam's economy achieved a relatively highgrowth rate However, the third wave ofCOVID-19 epidemic broke out during the Tetholiday in 2021, causing the revenue of theaviation industry to decrease by 80%compared to the same period in 2020.Forecast of transportation activities Theaviation industry will continue to facedifficulties in 2021
Trang 18Currently, Vietnam is in the period of
"Golden population structure" due to the
rapid change of population structure by
age.
With economic development and integration
with major cultures in the world, living
standards are increasingly raised, leading to
higher and higher human needs The demand
for travel is great, especially by plane.
SOCIETY
ĐINH THỊ LINH NHI
Trang 19• Technological change has had the most direct and strongest impact on the business
of the airline industry It not only ensures safe flights, but also involves many other
activities in the air transport business.
• The first is aircraft manufacturing technology.
• The second technology affecting the air transport business is the Internet and
computer networks.
ĐINH THỊ LINH NHI
Trang 20PHẠM THỊ MỸ LINH
SWOT
ANALYSIS
Trang 21S trengths
• The target market is the North-South
domestic axis, Northeast - Southeast
Asia as the first passenger and cargo
airline in Vietnam
• Airlines are operating in the
domestic market with the type of
"civil aviation" - Vietstar is different
from "general aviation"
• FLY VIP service - "air taxi": a business
jet charter service with 5-star service
and a team of professional pilots
New type compared to Vietnam, no
airline has deployed this type
W eaknesses
• Having to compete in markets where famous airlines already exist,
especially in the Thailand
• Advertising communication is not widespread
• Fares are higher than other airlines
• FLY VIP service has not been applied much in Vietnam
• The revenue scale of Vietstar Airlines
of VSA Corp is still too small
PHẠM THỊ MỸ LINH
Trang 22O pportunities
• Vietnam is emerging as a popular
tourist destination.
• Vietnam's geographical location is very
convenient for transporting passengers
from Southeast Asia to Northeast Asia.
• FLY VIP service - Vietstar Airlines
expects to be able to deploy SOS
emergency service by plane In
Vietnam, there are currently no units
implementing this type And Vietstar
Airlines is connecting with major
emergency centers and hospitals on
domestic and international flight
• Leading Southeast Asian airlines such
as AirAsia and Lion are both planning
to set up joint ventures in Vietnam.
• Airlines operating in the domestic market that are well known by the market include Vietnam Airlines, Vietjet Air, Jetstar Pacific, Vasco and Bamboo Airways.
PHẠM THỊ MỸ LINH
Trang 23MARKETING
STRATEGY
NGUYỄN THỊ NGỌC MAI
Trang 24Gender Males & Females
Occupation Businesses, politicians,
celebrities, millionaires
Income > 1 Billion VND/ month
NGUYỄN THỊ NGỌC MAI
Trang 25Social class Upper upper classUpper class
Lifestyle
Busy Transfer ragularly
Luxury Rich Enjoy
Personality
Determined Ambitious Trendy Show-off
Demand
Using a very luxury service Demonstrate status
Save time Safe Private Convenient
NGUYỄN THỊ NGỌC MAI
TARGET SEGMENTATION
Trang 26NGUYỄN THỊ NGỌC MAI
DEMAND IN PANDEMIC
• To ensure safety when traveling during the pandemic season, many wealthy people have chosen to hire a private jet.
• Limited contact in crowded places.
• Return to the country to avoid the pandemic and treat the disease.
Trang 27High Quality
High Price
POSITIONING
NGUYỄN THỊ NGỌC MAI
Trang 28IMC MIX
INNOVATION - ADVERTISING - PR
NGUYỄN THỊ NGỌC MAI – TRẦN THỊ HOÀNG ANH
Trang 29Cognitive Stage Affective Stage Behavior Stage
Awareness Customers pay attention to the brand through advertising
evaluate it.
Trial
Vietstar Airlines run a campaign that popular Vlog-ers (have knowledge and experiences in aviation) reviewing inside a plane to provide more necessary information about
the service
Adoption Customers are convinced and decide to use the service.
Trang 30Advertising on newspapers: Zingnews, Thanh Nien
ADVERTISING - AWARENESS
NGUYỄN THỊ NGỌC MAI
Trang 31Advertising Print Ads and achivements on magazine, website.
Some of VietStar achivements:
• VietStar Airlines is the first airline inVietNam to be granted an AOC for businessjets
• President Truong Tan Sang visited andencouraged the company’s officers andemployees
• The Director of the Department of Planningand Investment of the Ministry of NationalDefense visited and worked at the company
Số 0 THỨ HAI Gía 000đ
Vie ar Airline ra m d ch
ba VIP i n
Cuối tháng a qua Vietstar Airlines trở thành hãng hàng không đầu tiên đ ợc cấp ch ng nhận khai
thác tàu ba Aircraft Operator Certificate AOC cho má ba phản l c th ơng gia t C c Hàng
không Việt Nam
Mới đâ hãng chính th c triển khai cung cấp dịch thuê má ba phản l c th ơng gia cho các cá
nhân tổ ch c doanh nghiệp trong à ngoài n ớc ới tên gọi Fl VIP ph c mạng ba sân ba
trong n ớc hoặc hành trình kh hồi t Việt Nam đến các quốc gia châu Á Thái Bình D ơng trong tầm
ba tiếng
ADVERTISING - AWARENESS
NGUYỄN THỊ NGỌC MAI
Trang 32TRẦN THỊ HOÀNG ANH
ADVERTISING
AWARENESS
Trang 33TRẦN THỊ HOÀNG ANH
ADVERTISING
AWARENESS
Trang 34TRẦN THỊ HOÀNG ANH
ADVERTISING
AWARENESS
Trang 35TRẦN THỊ HOÀNG ANH
ADVERTISING
AWARENESS
Trang 36TRẦN THỊ HOÀNG ANH
ADVERTISING
AWARENESS
Trang 37TRẦN THỊ HOÀNG ANH
ADVERTISING - AWARENESS
Trang 38“ FLY VIP” SERVICE
• VIP flight back to VN in
Trang 39PR ON YOUTUBE
• This channel is popular and easy to keep in
touch with customers
• Trader do not have a habit to use social media
much, they prefer Youtube instead
• Vietstar should PR on this channel to collect
customers’data with rating and reviews; the
more subscribers, the more contacts TRẦN THỊ HOÀNG ANH
Trang 40Buzz Marketing
• We will hold a launch event at the
same time for customers to experience
visiting the aircraft for VIP flight
service They can visit the pilot's
cockpit to the luxury seats, modern and
comfortable for passengers, and at the
same time will show customers the
benefits to use the airline's VIP flight
service.
• After visiting, some of them are
Vlog-ers and they filmed the process then
posting on social media to make
contact and introduce the brand to
more people so that we can increase
brand awareness.
TRẦN THỊ HOÀNG ANH
Trang 41BUDGET – SALES FORECAST
MARKETING COMMUNICATION MIX
LÊ VŨ THU NGÂN
Trang 42Description Category Level ABudget > 300 mil Level BBudget 100-300 mil Level CBudget < 100 mil
Post-production
Painting (33 pictures)- Script ( )
Storyboard-X
Airport - Inside
Trang 43Fanpage “FLY VIP “ on Facebook
5.000.000 VND 10 50.000.000
4
Pr on Magazines, Newspapers
44.600.000 VND 5 223.000.000
5
Seeding Service (Youtube, FB)
Trang 44SALES FORCAST
LÊ VŨ THU NGÂN
Trang 45BUSINESS RESULTS
LÊ VŨ THU NGÂN
Trang 46GDP GROWTH IN 2010-2020
Trang 48YOUR TEXT HERE
MARKETING COMMUNICATION MIX
LÊ VŨ THU NGÂN
Trang 49Mission August September October November December Accountability
TVC Online Script &
Browse script
Run TVC(
Youtube,
Facebook) Day 1-20 Day 16-31 Day 18-25 Day 1- 14 Team
Advertising“FLY VIP” Service
Pr magazines,
newspapers Day 1-15 Day 1-20 Day 1-15 Day 1-17 Day 1-14 Team
Event “Dang cap
trong tam tay”
Trang 50THANK YOU