Tự luận Lesson 1 An overview of Human Resource Management Chapter 1 HRM – introduction Chapter 2 HR business partner Learning outcomes 1 Learn the importance of human resource management (HRM) functio.
Trang 1Tự luận
Lesson 1: An overview of Human Resource Management
Chapter 1: HRM – introduction
Chapter 2: HR business partner
Learning outcomes:
1 Learn the importance of human resource management (HRM) functions (chức năng QTNNL) for an
organization
2 Understand the environmental factors impacting the HRM
3 Describe the roles in HRM
4 Acquire clarity about what competencies are appropriate for HR professionals
5 Establish the linkage between the HR strategy and business strategy
6 Define the human resource business partner (HRBP) (đối tác kinh doanh QTNNL)
7 Discuss the new HR competencies for HRBP
Content:
1.1 The Importance of HRM
1.2 HRM History
1.3 Roles in HRM
1.4 Competencies are appropriate for HR professionals
1.5 Human Resource Business Partner
1.6 New HR competencies for HRBP
* Why HRM for Marketing/Tourism Students?
Lesson 2: Human resource planning
Chapter 3: Human resource planning
Learning outcomes:
1 Grasp (Hiểu rõ) and describe the importance of human resource planning (HRP)
2 Learn about the factors influencing HRP
3 Explain the barriers to HRP
4 Understand the process of HRP
Content:
2.1 Definition & the importance of HRP
2.2 The process of HRP
2.3 Factors influencing HRP
2.4 Barriers to HRP
Trang 2Lesson 3: Job analysis
Chapter 4: Recruitment and selection
Learning objectives:
1 Discuss the process of job analysis, including why it is important
2 Explain how you would write a job description and a job specification
3 Explain competency-based job analysis, including what it means and how
it’s done in practice
Content:
3.1 Job analysis process
3.2 Job description
3.3 Job specification
3.4 Competency-based job analysis
Lesson 4: Recruitment
Chapter 4: Recruitment and selection
Learning outcomes:
1 Appreciate (hiểu rõ) the value of recruitment and selection in effective HRM
2 Identify the critical success factors (yếu tố then chốt tạo nên sự thành công) for effective recruitment and selection
3 Understand the pros and cons of internal and external recruitment
4 Evaluate selection methods based on criteria of professionalism including reliability, validity, and fairness.
5 Comprehend the inter-relationships (nhận thức rõ mqh) between recruitment and selection
and other HR processes
Content:
4.1 Definition and the importance of recruitment and selection
4.2 Recruitment & selection policy
4.3 Factor influencing recruitment & selection
4.4 Recruitment & selection process
4.5 Recruitment & selection tools
4.6 Current trends in recruitment and selection
Lesson 5: Training, development and growth
Chapter 5: Learning, Training and Development
Learning outcomes:
• Understand the role of training and development (T&D) in business
• Explain the process for identifying training needs
• Describe how training is designed
• Depict (miêu tả) the various modes of training
Trang 35.1 The importance of learning, training and development (T&D)
5.2 Identifying training need process
5.3 Employee development
5.4 Modes of training
5.5 Training evaluation
5.6 Future of learning, T&D
Lesson 6: Competency Management
Chapter 6: Competency Management
Learning outcomes:
1 Understand the nature of competency
2 Understand competency management process
3 Define a competency dictionary describe its uses
4 Create a competency model in a step-by-step process
5 Know the application of competency models
6 Describe the importance of assessment centres and how to set up an assessment centre (Mô tả tầm quan trọng của các trung tâm đánh giá và phương thức thành lập trung tâm đánh giá)
Content:
6.1 Introduction of competency
6.2 Competency dictionary (từ điển năng lực)
6.3 Competency model
6.4 Applications of competency models
6.5 Assessment center (trung tâm đánh giá)
6.6 Challenges for Competency Models
Lesson 7: Performance management and appraisal
Chapter 8: Performance management and appraisal
Learning outcomes:
1 Understand the difference between performance management (quản trị thành tích làm việc) and
performance appraisal (đánh giá thành tích làm việc).
2 Identify some of the common problems with the performance appraisal
process
3 Describe the performance appraisal process
4 Identify the features of an effective performance management system
5 Identify the instruments for performance management
Content:
8.1 Introduction of performance management and appraisal
8.2 Performance management process
Trang 48.3 Types of performance rating (đánh giá thành tích) systems
8.4 Future of (xu hướng) performance management
Lesson 8: Compensation
Chapter 9: Compensation and Benefits
Chapter 10: Compensation for Special Groups
Learning outcomes:
1 Identify the different elements of compensation
2 The importance of compensation
3 List the various factors that influence compensation
4 Explain the steps for setting up pay
5 Explain the concepts of employee benefits
6 Understand compensation for special groups
Content:
8.1 Introduction of compensation
8.2 The importance of compensation
8.3 Compensation determinants
8.4 Setting up pay process
8.5 Employee benefits
8.6 Compensations for special groups
Lesson 9: Industrial Relation (Quan hệ lao động)
Chapter 11: Industrial Relation
Chapter 12: Workplace Legislations, Regulations, and Debates on Labor Law Reforms
Learning outcomes:
1.Understand the nature of industrial relations
2 Know different approaches to industrial relations
3.Understand the relationship between industrial relations
and human resources management
4.Present the basic features of the major labor laws in
Vietnam
Content:
9.1 Introduction of industrial relations (IR)
9.2 Compliance (tuân thủ) and dialogues (đối thoại) in IR
9.3 Approaches to IR
9.4 IR & HRM
9.5 IR regulations in Vietnam
Trang 5Lesson 10: HRM in Service Sector
Chapter 16: HRM in the Service Sector
Learning outcomes:
1 Discuss the uniqueness of the services sector as different from the
manufacturing sector
2 Describe the impact the special nature of services sector on the
human resources function
3 Discuss the important normative approaches to the human resources
function in the services sector
4 Discuss the nature, issues and trends in specific services sector
Content:
10.1 The difference between service sector and
manufacturing sector
10.2 The impact the special nature of services sector on
HRM
10.3 HRM in service sector
10.4 HRM in specific services
Lesson 11: Employee Engagement
Chapter 7: Employee Engagement
Chapter 14: Employment Relations
Learning outcomes:
1 Define employee engagement
2 Explain the impact of employee engagement on business
performance
3 Explain the barriers to employee engagement
4 Understand the various models of employee engagement
5 Explain the various techniques for measurement of employee
engagement
6 Identify the relationship between employee engagement (sự gắn kết nhân viên) and the emergence (sự xuất hiện) of employment relations (quan hệ việc làm)
Content:
11.1 Introduction of employee engagement
11.2 The importance of employee engagement
11.3 Building employee engagement
11.4 Measurement of employee engagement
11.5 Employment relations (quan hệ việc làm)