Management System Requir ements... management system requirements... How management systems work... Evolution of management system concepts... plan e result achieve ’.Again th rearethre
Trang 1F
FH
Trang 2Sys em Requirement
Trang 4Management System Requir ements
Trang 5by
Trang 7Newre uireme t lik lyto b satisie already 76
Trang 8In April 2012,ISOu date it direc ives In paricular, th reisa n w
1
1
Trang 9yo inthisb o ared rive f om thisprac ical exp rie ce, su pleme te
Trang 10Fig res2, 3,an 4ha eb e re ro uce bykin p rmisio ofIMS–
Trang 12management system requirements
Trang 13BS7 9 -2:20 2 usin th ISO‘F s Track’proce ure.BS7 9 -2:20 2 was
Trang 15Identical cor e text
Trang 16th inserio oftextcanmo ifyth clausen mb rin In
Trang 17concepts
Trang 18Terms r elating to the managementsystem
Trang 19S),which sp cifywhatan organiz tio inte dsto d (ie n th future)
Trang 20Other terms
Trang 21is u (OED):animp rant o icorpro lem ford bateordis us io
Trang 22How management systems work
Trang 23Fig re2:T econtin al mpr ov me te gin
Trang 24d termin wh th rth in utisa p te tial n nco formity.Ifitisn t,
Trang 25co sid ratio isimplie An th rn tesatesthata ‘sp cifie
Trang 26E id nceof o formanceto Su clause10.2 o g t h reforeto b fo n
Trang 27Forconf ormance al r equir ements must be met
Trang 28th basisofe ucatio an t ainin , while some n elsemig tb
Trang 29Evolution of management system concepts
Trang 30es ap fomn nco formity.Folowin th au it,manag me tprac ice
Trang 31“ determin th ris ksando p runitiestha n edto bead res s edto:
Trang 32
Fig r e3: T ecommoncomp n nt ofma a eme tsys em s a d rds
control
Trang 34requirements
Trang 35‘Prac ical Guidance’ BS25 9 -2:20 7 (th foreru n rofISO2 301:2012
Trang 364 Su clause4.1 ofAn exS wasoriginalypar ofpreve tiveac io ,
Trang 37Fig re5:An e SLma a eme tsys em req ireme t
Trang 38Understanding the organization and its context
Trang 39• k ydriver an t e ds hatha ean impac o th o jec ivesofth
2
2
Trang 40Interes tedparies
Trang 41o g tto b rule n nco formantwith Su clause4.2 ifit ac io saren t
Trang 42Ch os ingth b undarieswis ely
Trang 43tothatac ivity,th n itislik lythatth ac ivity o g t ob inclu e
Trang 44Ap ropriate es s
Framework
Trang 45words(‘d cume te informatio co cernin …’) Acer ificatio au itor
Trang 46Noteth reforethatth recan b a larg n mb rofo jec ives,which is
8.3
Trang 47Su clause6.1 refer backtoth isu sd termin din Su clause4.1 an
Operation
Trang 48Planning, implementation and contr ol
Trang 49Change management
Trang 50th y ha eth capability to d so.Ins ead,th yo g tfir t od cid what
Trang 51means o preve t h oc ur e ceofa n nco formity.Whilemeasurin
Trang 524 ac io sto ad res risksan o p ru ities(Su clause6.1e) seco d
Trang 53Onceal basemeasureme t ha eb e mad an th d rive measures
Trang 54Ty esofmeas ure
Trang 55plan e result achieve ’).Again th rearethre typ s:
Trang 56wh th rX Xco t olswil ac ualyworkasinte d d.Itis h refore
an
Trang 57Su clause9.2 co tin esbysatin : T eorganiz tio shal :
risk
Trang 58n nco formities h y wil b fo n ,b tau itin isn tan adverarial
Trang 59E ample
Trang 60d esn’tworkan isth rea b terwa ?’B ware,h wever,offol owin
Trang 61b) chan esin external an internal is u s hatarerelev ntto th X X
reviews’
Trang 62te ds,organiz tio al direc io ,o jec ives,p r ormancean sruc ure.
Trang 63— e surin thatth X Xmanag me t ys em achievesit inte d d
Trang 64commu icate ’ Sp cificaly, tre uires o manag me texplicitly to
Res ources
Trang 65Assate in a n tein th s an ard: ap licableac io sma inclu e, for
Trang 66provisio can fail,h wfo d can b p iso e ,h wdisaser can
Trang 67E ample
Trang 68E ample
Trang 69b use to warn ofp te tial pro lems(e.g.a riskofpro uc
Trang 70Oth rf ctor
Trang 71Documented information
Trang 72Creatingandupdating
Trang 73retac e an re lace byan th rwo ld,h wever,b a
Trang 74sysem ac ual yexis s,an th n useth self-h alin pro er ies(Clause9
Trang 75th manag me tsys em.T us, eve whileth manag me tsysemis
this
Trang 76Fig r e9:Sch maticofaprojectpla
Trang 77A manag me tsysemisasmuch ab utwhatp o led asth
Trang 78sp cificatio an co firmthatmileso eM2 hasb e achieve Atthis
Trang 79Choice of documentation media
b]
Trang 80management system standards
Trang 81In b th cases, twil h lpgreatlyifth reisa d taile explanatio ofh w
Trang 82co formants an ard isb in dis us e )thatth rearetwo typ sof
Trang 83T us, tansitio in to anAn exS co formantsan ard wo ld b
Trang 84Ar eas r equiring l t le or no change
Trang 85re uire byth pre-An exS ver io of h manag me tsys em
Trang 86Responsibi ties
A war enes
Trang 87within th s o eof h manag me tsys em.However,th seareu lik ly
Trang 88informatio Forex mple, nterese par iesma inclu ecusomer an
Integration
Trang 89whatthatwasan itwo ld ha eb e a majordriverinh wth original
Trang 90T efir t o reofac io ismoretypical ifth organiz tio isusin th
Trang 91Contr ol of documentation and internal audit
Trang 922 is u sco cern d with th X Xdis iplin it elf,e.g.q alityisu sor
Trang 94Standar ds publ cations
rd
Trang 95Other publ cations
Trang 96F
FH